Desktop Manager keeps crashing

Anyone else have this happen?
I had version 4.7 installed, everything working fine until I got a series of crashes - unistalled and re-installed to find the same problem.
Just unistalled completely using the instructions here: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206
reinstalled to version 4.7 from my original CD, and it crashes soon after the program starts.
Clicking the send error report/more info option through windows asks me to downgrade to 3.6.  I have tried that with the same result as well...any suggestions?

Hi catomi01 and welcome to the BlackBerry Support Community Forums!
Are you seeing any error messages when the BlackBerry Desktop Manager crashes?  Does it crash at any particular time, i.e. during synchronization?
Thanks
-CptS
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        <MATCHING_FILE NAME="pidgin-otr-4.0.1.exe" SIZE="6731033" CHECKSUM="0xB82DD5B1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x15D0B" LINKER_VERSION="0x60000" LINK_DATE="02/19/2012 15:01:57" UPTO_LINK_DATE="02/19/2012 15:01:57" />
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        <MATCHING_FILE NAME="rufus-2.1.exe" SIZE="806816" CHECKSUM="0x770D757E" BIN_FILE_VERSION="2.1.649.0" BIN_PRODUCT_VERSION="2.1.649.0" PRODUCT_VERSION="2.1.649" FILE_DESCRIPTION="Rufus" COMPANY_NAME="Akeo Consulting (http://akeo.ie)" PRODUCT_NAME="Rufus" FILE_VERSION="2.1.649" ORIGINAL_FILENAME="rufus.exe" INTERNAL_NAME="Rufus" LEGAL_COPYRIGHT="© 2011-2015 Pete Batard (GPL v3)" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCC50B" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="2.1.649.0" UPTO_BIN_PRODUCT_VERSION="2.1.649.0" LINK_DATE="01/01/1970 00:00:00" UPTO_LINK_DATE="01/01/1970 00:00:00" VER_LANGUAGE="Независимо от языка [0x0]" />
        <MATCHING_FILE NAME="Second_Life_3_7_26_299635_i686_Setup.exe" SIZE="32620336" CHECKSUM="0x16F0906A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1F28F69" LINKER_VERSION="0x60000" LINK_DATE="04/10/2010 12:19:31" UPTO_LINK_DATE="04/10/2010 12:19:31" />
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  • Blackbeery Desktop Manager 6 crashes on start-up.

    Dear Blackberry Support,
    Dear Fellow Blackberry addicts,
    When i try to boot Desktop Manager 6 i recieve an error message; "Blackberry Desktop Software has encountered a problem and needs to close".
    I don't find any desktop.log files.
    The only error information i can retrieve comes from windows event viewer:
    Event Type: Error
    Event Source: .NET Runtime 2.0 Error Reporting
    Event Category: None
    Event ID: 5000
    Date:  1/27/2011
    Time:  1:19:27 PM
    User:  N/A
    Computer: LSBE131430
    Description:
    EventType clr20r3, P1 rim.desktop.exe, P2 6.0.1.18, P3 4cfdab9c, P4 presentationframework, P5 3.0.0.0, P6 470bc696, P7 b60, P8 f, P9 system.typeloadexception, P10 NIL.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 63 00 6c 00 72 00 32 00   c.l.r.2.
    0008: 30 00 72 00 33 00 2c 00   0.r.3.,.
    0010: 20 00 72 00 69 00 6d 00    .r.i.m.
    0018: 2e 00 64 00 65 00 73 00   ..d.e.s.
    0020: 6b 00 74 00 6f 00 70 00   k.t.o.p.
    0028: 2e 00 65 00 78 00 65 00   ..e.x.e.
    0030: 2c 00 20 00 36 00 2e 00   ,. .6...
    0038: 30 00 2e 00 31 00 2e 00   0...1...
    0040: 31 00 38 00 2c 00 20 00   1.8.,. .
    0048: 34 00 63 00 66 00 64 00   4.c.f.d.
    0050: 61 00 62 00 39 00 63 00   a.b.9.c.
    0058: 2c 00 20 00 70 00 72 00   ,. .p.r.
    0060: 65 00 73 00 65 00 6e 00   e.s.e.n.
    0068: 74 00 61 00 74 00 69 00   t.a.t.i.
    0070: 6f 00 6e 00 66 00 72 00   o.n.f.r.
    0078: 61 00 6d 00 65 00 77 00   a.m.e.w.
    0080: 6f 00 72 00 6b 00 2c 00   o.r.k.,.
    0088: 20 00 33 00 2e 00 30 00    .3...0.
    0090: 2e 00 30 00 2e 00 30 00   ..0...0.
    0098: 2c 00 20 00 34 00 37 00   ,. .4.7.
    00a0: 30 00 62 00 63 00 36 00   0.b.c.6.
    00a8: 39 00 36 00 2c 00 20 00   9.6.,. .
    00b0: 62 00 36 00 30 00 2c 00   b.6.0.,.
    00b8: 20 00 66 00 2c 00 20 00    .f.,. .
    00c0: 73 00 79 00 73 00 74 00   s.y.s.t.
    00c8: 65 00 6d 00 2e 00 74 00   e.m...t.
    00d0: 79 00 70 00 65 00 6c 00   y.p.e.l.
    00d8: 6f 00 61 00 64 00 65 00   o.a.d.e.
    00e0: 78 00 63 00 65 00 70 00   x.c.e.p.
    00e8: 74 00 69 00 6f 00 6e 00   t.i.o.n.
    00f0: 20 00 4e 00 49 00 4c 00    .N.I.L.
    00f8: 0d 00 0a 00               ....   
    The only error message i can detect from this error message is this one: system.typeloadexception NIL.
    Any idea on how to solve this issue?
    Thanks in advance!

    I have the same problem. It seemed to install ok, asked me for the 3 options - start when device plugged in etc  and now it refuses to load. 
    I am trying to run a business here and expect Blackberry to assist me rather than hinder me.
    I cannot return to V 5 as it not compatible now, so I am forced to use a piece of software that does not work
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    And yes, this IS urgent !

  • Desktop Manager Keeps Closing!!! Help please.

    Hi. I recently re-built my PC, as I wished to upgrade to Vista Ultimate 64-bit.
    Desktop manager worked perfectly before i did this.
    My problem is that now when i install the software from the disc, I try to open the program and it just flashes up on screen for a split second, then dissapears. It is like the program loads then closes instantly!
    Does anyone have any ideas what could be the cause of this?
    Thanks in advance

    Hi b1gdeano
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    Let us know how you make out.
    Cheers!
    Message Edited by Bolder on 06-26-2008 10:23 AM

  • Desktop Manager Constantly crashing when syncing shared calandar.

    Hi All,
    Thanks in advance for any help its much appreciated. Several users at my workplace have to sync shared calandars to their devices which is done using the DTM.
    We have just received new Bold devices and when trying to sync one of the users devices when syncing the selected shared calandar (Microsoft Exchange public folder) its gets to about 90% (26500 entries approx) and the software crashes.
    I have scoured the web for solutions but can't find anything definitive. They are mainly associated with old versions of the desktop software and older versions of windows. I am using the latest version 7.1 and windows 7. Some post suggests its related to a particular calandar entry that its failing on however I dont know how to go about figuring which record it is.

    Hi trevor_bold and welcome to the BlackBerry Support Community Forums!
    Have you checked to see how long the calendar is set to keep appointments in your BlackBerry?  You can check this from within the calendar, press the menu key, go to Options>General Options.  If your BlackBerry is removing older entries, it will try to remove those entries from your iCal when you synchronize.
    Let me know if this helps!
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • My Creative Cloud Desktop app keeps crashing.

    It starts up, but then crashes out after a few seconds. I've tried re-installing. I've used Cleaner Tool. Nothing seems to work.
    I'm running CC on MacOS Mavericks although from what I can see in the forums, windows users have similar issues.
    Does anyone know of a fix?

    Have you tried the steps in :
    CC Applications crash immediately after launch
    Crash at launch | Mac OS X Mavericks (10.9)
    Can't launch | Mac OS X 10.9 (Mavericks)
    Prior to performing these steps, it always good to check the internet firewalls & security, administrative right of the user.
    You can also contact Adobe Support.
    Adobe: Creative, marketing, and document management solutions
    Regards
    Rajshree

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