Desktop Manager: re-installation

My Desktop Manager software has crashed.
Upon installation of more recent software version, I failed to removed version 4.3.
The system is calling for a file ".../WZSE0.TMP/" in an temporary directory that has been removed.
Can anyone help me with
* either this file; if this works
* or a procedure on how to successfully remove the old 4.3 version,
so I can install and get up & running a newer version.
Thx.

Did you tried with some unisntaller program instead of windows default Add/Remove programs? Same thing happened with me also and finally uninstalled program helped but media sync coundn't be removed!!!
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Similar Messages

Blackberry desktop manager Wont install On my Macbook Air

Hi, Ive got a 2011 13' Macbook air, i7processor 4ghz etc
Ive ben trying to instal the bbdm on it for some time. When I download the software and try to open it i get a terminal screen whith the hading Blackberry Desktop software.mpkg --Bash-- 80x24
Any help would be appreciated
Thanks

Please note that I am using Blackberry Desktop Manager 6 under Windows 7 Professional OS under Virtual Machine(Vmware Fusion 3.1.3). I use to do Certificate Sync from Windows Internet Explorer to Blackberry Device. How do I acheive this thru Blackberry Desktop Manager for Mac.
Thanks

Desktop manager is installed, but not working

I have installed and uninstalled the software 10 times today. The desktop manager is loading and my computer is "seeing" my smartphone. When the manager opens, none of the icons are active. As such, when I cursor over the "synchronication" icon -- it highlights - -but links to nowhere. I have downloaded the software from the CD that came with my phone AND I have downloaded it 4 times from online.
Desktop manager worked yesterday for my 8830 -- I had to get a new phone and now I can't retrieve any of my contacts!
Help! I am out of ideas!

Hi and welcome to the forums!
Please specify the PC, the OS (if Vista 32 o r64 bit
What version of Outlook are you running .
What version of Desktop manager are you currently running?
Thanks,
Bifocals
Please us the clean removal procedure to save a lot of headaches down the line.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Is device software installed when desktop manager is installed?

If I use the BlackBerry User Tools CD that is supplied with a new BlackBerry device (81x0, 83x0, 9000 etc) to install the BlackBerry Desktop Manager will it automatically install the relevant device software at the same time?
If not do I have to go to my service provider and download the latest available device software and install it separately?
Thanks
Matthew

Hi and welcome to the forums!
The desktop software that you installed does not have the device software loaded.
You are correct go to your carriers website and download the latest OS for your exact
model phone. Select the file and save it to a directory on the PC, rather than run it from
the site. I use a directory c:\downloads. Then execute the file from there. It will place
the device OS in the proper directory for the desktop software to recognize it.
You can down load the detailed manual for your desktop software from the link attached.
Thanks,
Bifocals
http://na.blackberry.com/eng/support/docs/categories/?userType=1&category=BlackBerry+Desktop+Softwar...
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop manager wont install

Ive run the cleaner tool, downloaded the Cloud desktop manager and it fails to install gives me Error Code 50:

Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

No Apps listed in CC desktop manager after installing Yosemite.

Just installed Yosemite and the Apps tab of Creative Cloud is now blank. Am on a Macbook Pro. Thanks for any help =) Leah

Lawork please be aware by completing the following steps:
Nishant K: Now, get the Go to Folder again and type /library there and press return.
Nishant K: Go to Application Support/Adobe and delete the AAMUpdater folder there too.
You have now removed the update payloads for your installed Adobe Creative software. If you wish to be notified of updates you will need to uninstall and reinstall each of the installed applications to restore the update inventory files. You can find details on how to uninstall and reinstall at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Just upgraded to Lion, problem now syncing contacts onto Blackberry using Desktop Manager

I just upgraded to Lion, got iCloud going. Works great with my iPhone, but my husbands Blackberry no longer syncs properly using the Blackberry Desktop Manager. Installed the latest version of that program & still no luck. The calendar, music and photos sync fine, but all of the contacts have been wiped out now on the phone and not a single one will sync over from the mac.

I have the same problem. I've tried many solutions but no success. ICloud has been a curse. I love my Mac but if I can't sync my BB 9930, I may have to change.

Desktop manager for mac will not read the memory card

I have a Storm and the desktop manager does everything correctly except it will not recognize the media card for music. It says "please insert a media card in your device." Ive got the 8GB microSD card and it shows up in the phone memory but i cant load any music from my computer.

OK, I spent an hour and a half on the phone with RIM support this morning trying to fix this very thing with SUCCESS!!! Here is what you need to do. Keep in mind that this fix can only be done on a PC and NOT a Mac. Sucks, but its reality. Click on the link below and make sure that the PC your doing this on has the BB desktop manager installed on it. I went to my dads house and used his PC. After the tech and I learned that the DM has to be installed before you start the fix we were able to resolve the problem and the DM on the mac recognizes the media card. I'm also able to see the BB1 and BB2 icons on the desktop now so I can drag and drop if I want. I hope this helps you all. If you need additional help with this please ask. I may not be the most tech savy person here but I may be able to help a little. Here you go:
NOTE: MAKE SURE THAT THE DESKTOP MANAGER IS INSTALLED ON THE PC YOUR USING FIRST. I ONLY INSTALLED THE ENGLISH VERSION WITHOUT MEDIA SYNCH (to reduce download size and time) AND IT WORKED GREAT.
http://www.blackberry.com/btsc/documentLink.do?externalID=KB19717
Follow the directions to the tee and it should work fine.
PS: If you have problems with your blackberry and you cant find the fix here or on CB call your carrier tech support. If they cant resolve they are pretty quick at getting RIM on the case and resolving without you getting charged for it. Verizon was helpful at that and when I spoke with BB tech support they were extremely helpful. I was very impressed.
I hope this helps all of you with this problem. Good luck out there!!!!

Cannot get Desktop Manager 4.7 to connect to Storm

I have looked at the similar post at this location,
[url]http://supportforums.blackberry.com/rim/board/message?[/url]
and used its trick of connecting the Blackberry Storm *before* starting Desktop Manager 4.7. I enter my password, then turn on DM and I get a question of whether to use an old profile, so I say "cancel," i.e. no profile. It then freezes up, with a terminal and a Blackberry appearing on my Blackberry screen, and "working" on my Blackberry icon on my PC (Windows XP operating system), and the manager menu grayed out.
This Blackberry is for work and as such is set to be connected to its Enterprise server, and I am doing the Desktop Manager operation on my own PC (not the enterprise server).
I do this because I wish to transfer the rather comprehensive Outlook contact list from this Blackberry Storm to a second Blackberry Storm that is my personal one, which IS hooked up for my PC being its server, rather than the one at work.
Maybe there is another way to transfer files, e.g., with a USB drive?
Thank you for any advice you can give.

do I understand your need ?
you have one device that is linked to Exchange with BES. It works perfectly, and especially the contacts are synchronized in real time without requiring the Desktop Manager.
you have another device, and you want to synchronize some of the contacts that are in Outlook to your personal device.
If I were you, I would uninstall the Desktop Manager, and install it again, and only connect the personal device (at some point you have to say "I am using BIS").
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

How to uninstall the BlackBerry desktop manager

Hello everyone,
Roxio Media manager keeps on installing itself. I read on this forum that I have uninstall the BB desktop manager, and install it again to solve the issues. WINDOWS CAN NOT DELETE IT. When I delete the BlackBerry desktop manager, it just tries to install itself again. In the mean time Roxio Media manager keeps on trying to install itself. DOES RIM HAS UNSTALLATION PROGRAM FOR THE BB DESKTOP MANAGER? I would appreciate any help.

KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
You may have to use Safe Mode on your PC if it's caught in some kind of loop.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager Wont Work !!!

Desktop manager is installed and when you open the program it appears to launch but then I get an error box saying its stopped working and to close the program.....can anyone help with this...or point me in the direction of a fix for this....its really frustrating as I want to load some pictures onto my phone and cant.....

First, you need administrator privileges on the machine. Then when you install you need to right click on the .exe file and select "Run as Administrator."
I would do a clean uninstall using this:
http://www.blackberry.com/btsc/KB02206
Then reinstall using the "run as administrator" method.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

BB Desktop Manager v5 crashing right after I input my bb password

using vista, before I upgraded to v5 I had already noticed my calendar sync wasn't working properly but now it does not work at all.
if I select the mass storage mode, I can go through my blackberry but still can't make DM work.
My PC does not seem to be the problem as my wife who uses her own profile on vista has been able to sync her BB with the DM v5.
any help would be greatly appreciated
thx

Hi and welcome to the forums!
Make sure the desktop manager is installed and run with full administrator rights in Vista.
Vista admin considerations
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

NEW!! Desktop Manager

Hello everyone,
I've had my bb for over a year now and I need to install "Desktop Manager". I have never done this and I'm new to bb and smartphones. Will installing Desktop Manager delete everything I have stored in my bb? I'm scared !!!!

No.
Desktop Manager is installed on your PC, and will do nothing to your BlackBerry except
1. Backup your device data
2. Restore that data to your device should you need.
3. Sync your device data to your PC, such as to Outlook
4. Swich Device Wizard will assist you in changing from one BB to another.
5. Media Manager will 'manage' your media.
6. Application Loader will load applications to your BB
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can not install Desktop Manager because of DEP.

Good day BlackBerry users,
I've just got myself a BlackBerry Storm 1, and I'd like to install the desktop manager.
I've downloaded the install from the site and I tried to install it.
In the beginning it's going well, I start it, select my country... but then...
...When I've selected my country and I click next the install freezes and I get the DEP error.
I've looked around these forums, but I do not get any help.
Could someone please help me?
I'm pretty annoyed by this error.
I hope to get a useful answer.
Kind Regards,
Jurriën van Rooij.
Solved!
Go to Solution.

Unfortunately no, like with most software installations, information has to be written to certain parts of the computer, such as the registry, and you can't just use a USB flash drive to run your applications.
This error is a Microsoft Windows error and occurs when Windows detects code running from a protected location. At this point, Microsoft is your best bet for support as this is not a BlackBerry Desktop Manager error.
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Unable to install Blackberry Desktop Manager on Windows 8

Hi Team,
Please help as I am trying to install Blackberry Desktop Software for my Blackberry Bold 4 (9900) phone,
I did not get any software CD with the phone hence downloaded the software from
http://us.blackberry.com/software/desktop.html
and when I try to install I get the following error,
I do not understand this issue can any one help me on this.
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB19300 Windows Installer command line parameters information box appears when attempting to install BlackBerry Desktop Manager
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager: re-install​ation

Similar Messages

Maybe you are looking for

Desktop Manager: re-installation