Desktop Manager Run Errors

I am running the latest version of Desktop Manager. Something happened within the last couple of months that when I run the application I get a popup window called "Microsoft Exchange Setup Wizard"
In the window there is a program checked off called "Winfax pro" with a checkoff next to "Use the following information services" So I hit next. I get another window that says "The Winfax Logon Provider is now fully configured and ready to use" and I hit next again. Now I get the last window that reads "An error prevented the personal folders information service from being added to the profile. Try again. If the problem persists contact your administrator". Then I hit finish and the desktop manager loads and runs fine. I don't know what causes all of this. I never had to do this before. I do not use MS Exchange and I don't have exchange installed on my computer. I don't use the synchronzing feature at all. All I use the desktop manager for is transferring photos, music and ringtones. This is becoming a Nuisance everytime I start the manager. Any ideas anyone ? I am using Windows XP Sp3
UPDATE: It appears that when I click on the Icon to start the desktop manager software, it thinks that I want to run the Redirector software, So i tried to run Desktop manager by clicking directly on the DesktopManager.exe file but it still takes me to MS Exchange Setup Wizard.
UPDATE: Finally got it to work. It appears that during a software update, Desktop manager decided to install the redirector software and lead it to believe I was running MS exchange server. I uninstalled Desktop Manager completely and reinstalled. That solved the problem and I no longer get the MS Exchange setup wizard when desktop manager is launched.

I've tried uninstall/reinstalling desktop software, updating my Curve 8310 software, and a simple computer restart. On my gf's computer, I ran the script: regsvr32 /u "C:\program files\common files\microsoft shared\dao\dao360.dll" and then ran it again without the /u and I didn't receive those errors anymore. Maybe just lucky, well I'll wait to see... Any suggestion would help!

Similar Messages

Desktop manager- fatal error when updating OS BOLD 9000

Hi guys a few days back my girlfriend entered my password wrong and my blackberry wiped itself, I downloaded bbsak and wiped the phone, and wiped it again with JL_Cmder, it says reload software 507, when I go onto application manager and select update it tells me "fatal error has occurred while updating devices software. Please try again", bbsak also wont load the OS it tells me "the application loader wizard requires that the blackberry device manager needs to be installed", but it is installed on my PC, and when I go to C:\Program Files\Common Files\Research In Motion\AppLoader and select loader it gives me the same error as when I try loading the OS from bbsak, I am running windows XP service pack 2 and desktop manager v5.0.1, and I have OS 4.6 and the latest version 5.0 please help guys, thanks, I will appreciate any help possible

Hey Varushen,
Welcome to the BlackBerry Support Community Forums.
I would suggest try to reload the software by going to www.blackberry.com/update
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Desktop Manager Install Error 1904, nothing resolves...

I have been having the following problem the last few days. On my work desktop (WinXP x64) I installed the DesktopManager software without hitch, but on my home desktop (WinXP Pro SP3) I also keep getting the error message:
Error 1904.Module C:...GW.dll failed to register. HRESULT -2147220473. Contact your support personnel.
I am also getting the same error message for gwapi.dll, desktopsetup_pb.dll, and syncAE_pb.dll.
I am a very technical person so I had no qualms with trying the crackberry fix, but it didn't work. I was able to register all of the modules after the reset, but when I would open up Desktop Manager it would never connect to my Curve 8320 vis USB or Bluetooth. With Bluetooth it would recognize the phone and it would even pop up a message saying that it had "detected the device". It would ask if I wanted to connect and I would say yes and then nothing would happen. Another 30-60 seconds later it would pop up the same message saying it detected my Blackberry and asking if I wanted to connect. After about the tenth time of this loop I closed out the Desktop Manager. I uninstalled the software and deleted the program folders and then logged onto the "Administrator" account (my account is also an admin acct, but I logged onto the default admin account that is labeled "Administrator" by Windows). Upon logging into this account, I attempted to upgrade the Windows Installer 3.1, but it told me that I have a newer version and couldn't do that (WinXP SP3). So, I registered the atl.dll and tried installing the Desktop Manager software again (I'm installing v4.6 w/ Media Manager). Once again I got the same error messages. So I restarted and attempted to manually register the dll's again, and I'm now getting the error message:
DllRegisterServer in gw.dll failed.
Return code was: 0x80070005
So, to sum it all up, I've tried all six "resolutions" that RIM has at: http://www.blackberry.com/btsc/articles/963/KB03928_f.SAL_Public.html, and the first "workaround." The second "workaround" doesn't apply because there is no option to "ignore," there is only one button that is "Ok." I'm starting to get pretty pissed off by all of this and I'm ready to throw the **bleep** Blackberry out the window. I love the phone and it's capabilities, but if I can't use the capabilities then it's pretty much worthless to me... then I should have just gotten an iPhone or a WinMobile device. It makes no sense to me that the software will install just fine on my WinXP x64 machine at work and not on my 32-bit home machine. Usually it's the 32-bit progs on the 64-bit machine that cause problems. When is a fix going to come?
Here are my details:
BB Curve 8320, OS v4.5.0.52 (Platform 2.7.0.66)
DesktopManager Software v4.6 (w/ MediaManager)
WinXP Pro, Service Pack 3
Pentium 4, 2.80GHz
2GB DD400 Dual-Channel RAM

Hi,
Cleanboot your PC
make sure all firewall anti virus programs are off
Clean your windows temporary files
Start desktop software.
Please let me know how it goes!
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BlackBerry Desktop Manager sync error

When using the Blackberry Desktop Manager to sync my new Bold with Outlook 2003/XP, I recieve the following error message: "The application's section is not file-based". The result is that there is no application configured to sync. How can I resolve this?
EDIT: Moved to create a new thread and changed the title
Message Edited by Andy on 11-05-2008 10:02 AM

http://www.blackberry.com/btsc/articles/693/KB15303_f.SAL_Public.html
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Desktop Manager - receiving error

I am having a problem with the Desktop Manager and synching on one of my computers. My home computer synchs no problem at all. The one at work used to but now within 10 seconds of it trying to synch I get the message "The operation terminated unexpectedly". Does anyone know how to fix this?
Thanks!

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15735&sliceId=1&docTy...

Runtime Error with Desktop Manager Sync

When configuring the syncing options for my Blackberry 8800 World Edition in Desktop Manager 5.0 on Vista Business, I encounter the error "A session of that type has not been started." This occurs when attempting to configure any of the sync applications with MS Outlook 2007. I really need to be able to sync my Blackberry with my computer, as my contact list changes from both directions. Thank you very much, I hope someone has an answer!
Solved!
Go to Solution.

Hi!
I thought you might not open a thread!
Look at these articles and see what's relevant, and then we can talk about it, OK?
Thanks,
Bifocals
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software Most important.
KB14346 Prevent BlackBerry Desktop Manager from starting automatically when the computer starts
KB03872 Invalid command line parameters error when starting BlackBerry Desktop Manager
KB14165
"Error 1500. Another installation is in progress. You must complete the
installation before continuing this one." occurs when installing
BlackBerry Desktop Manager
KB13187 How to uninstall or modify BlackBerry Desktop Manager on Windows Vista
KB13801 "Unknown Error Reported" appears when configuring synchronization in BlackBerry Desktop Manager
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Problems Connecting Device To Desktop Manager and Apploader.exe

Just got a new BB8900 last Friday. On Monday, I encountered a Reload Software: 552 error code and after checking online forums for options on how to fix I ultimately had to reinstall the operating system and reinstall new apps that weren't archived by the reinstall process. Because I feared getting this error again whenever I rebooted the device, I immediately made backups every hour as I was reconfiguring the device and adding back my apps.
Today I was going to do another backup for good measure and once I connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DesktopMgr.exe
Application Version: 5.0.0.11
Application Timestamp: 4a4bd539
Fault Module Name: DesktopMgr.exe
Fault Module Version: 5.0.0.11
Fault Module Timestamp: 4a4bd539
Exception Code: c0000005
Exception Offset: 000d68f5
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c4a7
Additional Information 2: 473b2e845affd1758ca8e66121386d63
Additional Information 3: 83e8
Additional Information 4: 72466a8a5092651f7fe609f9ec3f3489
I then tried the APPLOADER.EXE program locating in program files/common files/research in motion/apploader. I had used this program yesterday to try to delete applications 1 by 1 with the hope that one application was causing the 552 error. Now for some reason this program also is having a problem noting the following in the error log file:
Read from location 1010fffc caused an access violation.
I've looked through multiple forums and haven't found a solution. What I can tell you is this:
1) The phone is working fine but I fear rebooting the phone and getting another 552 error (there were two apps deleted that will be fully deleted on reboot). Would hope everything is fine but I've had two of these 552 errors within 24 and the second one came without any warning. If I get this error there is no way to get to my backup since I can't connect to DM without it crashing.
2) It doesn't appear to be a sync issue but I deleted the Intellisync folder anyway and it didn't fix the problem.
3) Have rebooted my machine with no change to problem.
4) Have reinstalled DM Version 5 (this time without the Roxio Media software) with no change to problem.
5) Because I now get an error when connecting to DM and trying to run apploader.exe, there appears to be a setting on my phone that might be causing the problems (I have no idea what it may be but the APPLOADER program notes a location violation so maybe the Blackberry software is confused about where to find my Apps?)
6) The BlackBerry device manager works fine and notes my device and applicable serial number.
After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved folders around on the phone. So getting this problem so soon after everything was working fine is mindboggling.
Solved!
Go to Solution.

Another Update: I seemed to have found the problem. While RIM support recommended I do a device wipe I pushed back since the rest of the phone functionality seemed to work fine. I opted to begin removing applications from the phone one by one and then trying to connect to Desktop Manager.
Once I removed the ZDNet Tech News For IT Professionals and rebooted the phone, I was able to connect and do a backup. I'm sure this app works fine for almost everyone else, but for some unknown reason (maybe it conflicts with another app on my phone), Desktop Manager did not like it and shut down. I initially reinstalled it again and was able to do another backup but an hour later Desktop Manager shut down again (perhaps in doing an update on news it creates a conflict with Desktop Manager).
Anyways summary of learnings since my issue seemed to be somewhat uniqueCurve 8900)
1) If Desktop Manager shuts down and you've tried other solutions on forums such as deleting the Intellisync folder and reinstalling Desktop Manager, try deleting applications 1 by 1 and rebooting the phone before trying to connect again to Desktop Manager.
2) If you have had this problem, do frequent backups and keep track of what you add to your phone so in case there's a problem you know the most recent apps to remove (in my case I couldn't get to my latest backup since DM would shut down with the app conflict).
3) Only consider a device wipe if you have exhausted your apps removal testing. Apps which came on your phone which note the vendor in the About section of the app as RIM should be fine. Also while apps on AppWorld are being offered by BlackBerry there is no certainty that they will work on your phone.

Easy guide to troubleshooting the Desktop Manager

"Your messaging server does not support wireless synchronization."
-Make sure the user is on the BES. Typically they will get this error message when they are not on the BES.
The desktop manager is showing "disconnected."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
     In desktop manager, verify that the BB is shown to be connected.
-Uninstall/Reinstall the desktop manager.
-Some other options to try if none of these work:
     Try different USB ports on the computer.
     Try a different USB cable.
The desktop manager is showing "disabled."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
     In desktop manager, verify that the BB is shown to be connected.
-Uninstall/Reinstall the desktop manager.
The desktop manager remains in "working" mode.
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     In desktop manager, verify that the BB is shown to be connected.
-Complete a hard reset while the BB is still connected to the computer.
     Leave the BB connected to the computer and keep desktop manager open.
     Remove the battery from the BB while it is connected.
     Re-insert the battery.
Synchronize icon is grayed out.
-Make sure that the BB is attached to the USB cable and to the computer.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
Synchronize option is grayed out.
-Make sure that the BB is attached to the USB cable and to the computer.
-If the user is using a laptop, make sure it isn't in a docking station.
     Have them take the laptop out of the docking station.
     Make sure their Outlook is still up and online.
Internal Errors such as: internal error #-725 (0x8004fd2b).
-Delete the Intellisync folder.
     Close the desktop manager application.
     Disconnect the BB from the computer.
     Double Click on My Computer> Local Disk (C Drive>Documents and   Settings>(username)>Application Data>Research In Motion>
   Blackberry>Intellisync.
     Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
     Click the View Tab, then click on Show Hidden Files and Folders.
     Click Apply>Ok and continue through the remaining steps.
     Delete everything within the Intellisync folder.
     Launch desktop manager and attempt sync the device with the computer.
Error: "Unable to write or update application data."
-Complete a hard reset.
     Disconnect the BB from the computer.
     Perform a hard reset on the BB. (Leave the battery out a little longer then normal, 2 minutes).
     Reconnect the BB to the computer.
     Try to sync again.
-A contact in the Outlook address book is missing information or has invalid information.
     There must be a first name in the first name field and a last name in the last name field.
     Make sure there aren't any characters in the first name field or last name field (%, $, *).
-The BB does not have enough free memory to synchronize organizer data with the computer.
     Use desktop manager to reduce the range of days on the Calendar.
     In desktop manager, click on the synchronize icon.
     Click Configure Sync and select Calendar.
     Click Configure and select Advanced Settings.
     On the Date Range Tab, select one of the following options:
     Transfer all scheduled items
     Transfer only future items
     Transfer items within a range of days.
     Type a value in the Days prior to today and Days after today fields.
-Wipe the BB and re-sync through the desktop manager.
Error: "No Outlook or MS Exchange folders appear to be configured."
-Delete the Intellisync folder.
     Close the desktop manager application.
     Disconnect the BB from the computer.
     Double Click on My Computer> Local Disk (C Drive>Documents and Settings>(username)>Application Data>Research In Motion>
   Blackberry>Intellisync.
     Note: If the Application Data folder is not present, click Tools>Folder Options at the top of the screen.
     Click the View Tab, then click on Show Hidden Files and Folders.
     Click Apply>Ok and continue through the remaining steps.
     Delete everything within the Intellisync folder.
     Launch desktop manager and attempt sync the device with the computer.
-Wipe the BB and re-sync through the desktop manager.
Error: “No applications configured for synchronization.”BlackBerry Desktop Manager 4.6To configure organizer applications for synchronization using BlackBerry Desktop Manager 4.6, complete the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Click Synchronize.
Click the Synchronization link on the left side of the screen, and then click the Synchronization button.
Select a BlackBerry smartphone organizer application and click Setup.
Select a desktop organizer application and click Next.
Outlook needs to be set for Address book, Memopad and Tasks.
BlackBerry Wireless Synch needs to be set for Calendar.
Select synchronization options and click Next.
If applicable, select Microsoft® Outlook® options and click Next.
Click Finish.
Repeat steps 4 to 8 for the remaining BlackBerry smartphone organizer applications.
Click OK to close the Device application window.
Click the Synchronize link on the left side of the screen, and click the Synchronize button.
BlackBerry Desktop Manager 4.2To configure organizer applications for synchronization using BlackBerry Desktop Manager 4.2, complete the following steps:
Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
Click Synchronize and click on the Configuration tab.
Click Configure synch.
Select a BlackBerry smartphone organizer application and click Choose.
Select a desktop organizer application from the Available Translators list and click OK.
Repeat steps 4 and 5 for the remaining BlackBerry smartphone organizer applications.
Choose the appropriate operation from the following list:
Synchronize – This option allows the BlackBerry Desktop Manager to synchronize updated information between the BlackBerry smartphone and the desktop organizer application. Select this option if you want to have both the BlackBerry smartphone and Microsoft Outlook reflect the changes.
Export – This option exports organizer data from the BlackBerry smartphone to the desktop organizer application.
Import – This option imports organizer data information from the desktop organizer application to the BlackBerry smartphone.
Note: For both the Export and Import operations, you will be prompted to accept changes if similar organizer data exists in the desktop organizer application or on the BlackBerry smartphone.
Click OK.
Click OK to close the Configuration window.
Click the Synchronize tab and click Synchronize now.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

suzukisteve wrote:
Hi do you know how to stop the desktop manager opening automatically when i start up the pc.
in the Windows System tray, you should have a BlackBerry icon. click on it to invoke the window. there will be several tabs, in one of them you can untick the option to load Desktop Manager at startup.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Desktop Manager 4.3 issue

I am trying to help an employee whom just got their Blackberry Curve 8330 a few days ago and hasn't had the chance to synch with Microsoft Outlook 2003 SP3.
We plug the Blackberry in the computer, it recognizes the device and automatically starts synchronizing but a Microsoft error will appear stating that " an error occurred with BB Desktop Manager and the application needs to shut down." And while viewing this message we noticed that in Desktop Manager---it was in the process of synchronizing the calendar, assuming the calendar might be the culprit? I’ve checked the Device Manager settings on the USB and it’s seemed to have recognized the device. In addition, I’ve noticed that every time I would open Desktop manager the error message will pop up again (with or without the device plugged in). So would this be a software issue?
Should I un-install 4.3 and reinstall it? Or should I download an more recent version?

esiTech wrote:
I am trying to help an employee whom just got their Blackberry Curve 8330 a few days ago and hasn't had the chance to synch with Microsoft Outlook 2003 SP3.
We plug the Blackberry in the computer, it recognizes the device and automatically starts synchronizing but a Microsoft error will appear stating that " an error occurred with BB Desktop Manager and the application needs to shut down." And while viewing this message we noticed that in Desktop Manager---it was in the process of synchronizing the calendar, assuming the calendar might be the culprit? I’ve checked the Device Manager settings on the USB and it’s seemed to have recognized the device. In addition, I’ve noticed that every time I would open Desktop manager the error message will pop up again (with or without the device plugged in). So would this be a software issue?
Should I un-install 4.3 and reinstall it? Or should I download an more recent version?
ESITECH...
I would go after the DM and reinstall.
First - Check out this link here...
Message Edited by hmeister on 10-02-2008 04:27 PM
+++++++++++++++++++++++++++++++++++++++++++++++++
If successful in helping you, please give me kudos in my post.
Please mark the post that solved it for you!
Thank you!
Best Regards
hmeister

NVIDIA nView Desktop Manager

I have been trying and failing to run LR1.0 for the last week, playing with everything I could find in this forum. Total failure - LR froze within minutes every time I tried to run it. Reloaded LR - changed the library - etc etc.
Finally spotted a comment in LR Extra FAQ - Compatibility Issues. "Unconfirmed at present - NVidia's NView Desktop Manager may cause problems with Lightroom"
So I disabled NView Desktop Manager and voila! - LR now runs - perfectly as far as I can tell so far - but I haven't done any real work yet.
OK OK maybe I should have spotted that tip in LR Extra earlier (don't know how long its been there). But if you're having problems with LR and have NView Desktop Manager running, try disabling it.
Windows XP, Intel Core 2 Duo 2.8 GHz, 2GB (now without NView Desktop Manager!)
Hope this helps someone, Nigel

NView DM also interferes (somewhat) with my Habu mouse.

BB recognized by computer & Desktop Manager, but does not connect?

All right, I've scoured these forums and can't figure this out. Tell me if I've missed something.
Blackberry is recognized by my computer AND by Desktop Manager, but does not fully connect so I can sync. I can see it in My Computer, and the Desktop Manager does recognize the model of smartphone when it's plugged in. Both Windows, and Desktop Manager ask me for my password when I connect the USB cord. However, it just says 'connecting' in the bottom right, and never gets past that. When the phone is initially plugged in, the screen goes to the clock (normal), and flashes the 'connection' screen (BB and computer icons connecting with a cord). It flashes that screen twice then goes back to the clock. The Desktop Manager then just keeps trying to connect, until I unplug it. Both the computer and desktop manager recognize when I've unplugged it.
Running:
Windows 7, 64bit
Desktop Manager 6.1.0.35
Blackberry Tour 9630
This is a new computer. I was running Windows XP with Desktop Manager 6.1.0.35 previously, and it worked no problem, but that is no longer an option.
The goal is to be able to sync with Outlook 2007. Need very badly to be able to do this.
Did all the simple stuff:
Oh so many Windows restarts,
Blackberry battery pull, both unplugged and plugged into computer with Desktop Manager running,
Desktop manager reinstall,
plugged into every different USB port,
tried a different cord.
Went deeper:
BB USB drivers fully up to date
Turned OFF USB power management on all my ports in device manager,
Disabled USB selective suspend setting
Deleted my intellisync folder in appdata/roaming,
Turned off Windows UAC notifications,
Tried every combination of BB memory compression on and off, or mass storage mode on and off,
There might be more I've tried but don't remember. I've been searching the net for days now.
Please let me know if there's anything else I can try. This is a serious issue for me right now, I need to be able to sync with Outlook 2007.
Thanks in advance

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Error message can not download desktop manager

my laptop os vista home premium i uninstalled the desktop manager ,when i downloaded and tryed to reinstall the softwear i get this message Error 1723 There is a problem with this windows installer package.A DLL required for this install to complete could not be run.Contact your support personel or package vendor Action RepairRimUsbDriverNT.191E2coc_5A62_43E3_B035...please hep

The mini says it has 869gigs of free space.
I am totally confused. You posted in the iMac forums. If your problem is with an iMac, we need to know what your iMac shows as to how much space you have left and how large your HD is. This info can be found in Disk Utility and/or at the bottom of a Finder window among other places.

Remote Desktop Management service not starting. service-specific error: %%2284126209 - Event ID: 7024

Hi Forum members,
We have a client that has intermittent issues with RDS on a 2012 R2 server.
As an overview of the environment, the client has a single VMWare host support 2 x Windows 2012 R2 VMs one is the File/Print/Email server and the 2nd is the RDS server used to allow the client to run MYOB Enterprise. Both servers have the AD DS role and
DNS roles amongst others.
The 1st issue is that the RD Connection Broker shows the error: "The server pool does not match the RD Connection Brokers that are in it. and then "1. Cannot connect to any of the specified RD Connection Broker servers".
The above issue seems to be caused by the RDMS service not starting. When you attempt to start it, the service stops and the error in the title is logged in the "System" event log. Full transcript below:
Log Name:      System
Source:        Service Control Manager
Date:          21/01/2015 4:50:32 PM
Event ID:      7024
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      intentionally removed.local
Description:
The Remote Desktop Management service terminated with the following service-specific error: %%2284126209
Event Xml:
<Event xmlns="
<System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-21T05:50:32.129949400Z" />
    <EventRecordID>53721</EventRecordID>
    <Correlation />
    <Execution ProcessID="568" ThreadID="12436" />
    <Channel>System</Channel>
    <Computer> intentionally removed.local</Computer>
    <Security />
</System>
<EventData>
    <Data Name="param1">Remote Desktop Management</Data>
    <Data Name="param2">%%2284126209</Data>
    <Binary>520044004D0053000000</Binary>
</EventData>
</Event>
In addition in the "Application" event log, the following error is logged:
Log Name:      Application
Source:        MSSQL$MICROSOFT##WID
Date:          21/01/2015 5:24:47 PM
Event ID:      18456
Task Category: Logon
Level:         Information
Keywords:      Classic,Audit Failure
User:          NETWORK SERVICE
Computer:      intentionally removed.local
Description:
Login failed for user 'NT AUTHORITY\NETWORK SERVICE'. Reason: Could not find a login matching the name provided. [CLIENT: <named pipe>]
Event Xml:
<Event xmlns="
<System>
    <Provider Name="MSSQL$MICROSOFT##WID" />
    <EventID Qualifiers="49152">18456</EventID>
    <Level>0</Level>
    <Task>4</Task>
    <Keywords>0x90000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-21T06:24:47.000000000Z" />
    <EventRecordID>4228336</EventRecordID>
    <Channel>Application</Channel>
    <Computer>intentionally removed.local</Computer>
    <Security UserID="S-1-5-20" />
</System>
<EventData>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data> Reason: Could not find a login matching the name provided.</Data>
    <Data> [CLIENT: <named pipe>]</Data>
    <Binary>184800000E0000001F00000055004E0047004500520045005200410055005300530056005200300033005C004D004900430052004F0053004F0046005400230023005700490044000000070000006D00610073007400650072000000</Binary>
</EventData>
</Event>
I have been attempting to resolve these errors for some time, without success. I have read the many KBs and forum entries related to the above and applied a number of the suggested fixes, including the one which suggests to add the NT SERVICE\ALL SERVICES
to the "Logon as a Service" in the "User Rights Assignment" of the "Default Domain Policy" which is linked to the domain level, that both servers are objects of.
My question to the forum is, can anyone come up with a solution to resolve the above issues and all the RDMS service to start which will then hopefully resolve the broker error?
Regards,
David West.

Hi David,
If virtual machines on the server are Windows Server 2012, then it is not supported to install Remote Desktop Connection Broker on a Domain Controller.
More information for you:
Remote Desktop Services role cannot co-exist with AD DS role on Windows Server 2012
http://support.microsoft.com/kb/2799605/de
Guidelines for installing the Remote Desktop Session Host role service on a computer running Windows Server 2012 without the Remote Desktop Connection Broker role service
http://support.microsoft.com/kb/2833839
If the VMs are Windows Server 2012 R2, I suggest you install RDS on a separate machine to see if the issue persists.
Best Regards,
Amy
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Desktop Manager "disconnected" and I can't get rid of the error message

I just purchased a Blackberry Curve 8530, running v5 software, my computer is Windows 7. I installed the 501_b073_multilanguage software that I downloaded from Blackberry's website. When I launch the Desktop manager I get this message: "Before you begin, verify that your current BlackBerry device is connected to your computer." The troubleshooting posts I've seen on this forum include many tips (the ones I've tried are below). One in particular I can't do is "The desktop manager is showing "disabled."
-Make sure that the user has gone into the desktop manager and selected options > connection settings > detect."
... because I can't get rid of the error message dialoge box, and I can't click on the options menu in the BB Desktop Manager.
I have tried the following:
uninstalled it and reinstalled it twice - 2nd uninstall was a "hard" uninstall where I deleted the registry files by hand
moved the cable to the USB port in the back (after trying both the ports in the front) of the computer
restarted the computer many times
hard booted the phone by removing the battery
plugged in, removed, and replugged in the phone.
Also:
The phone is installing correctly when I plug it in, but the software still doesn't seem to see it.
In the Device Manager, the BlackBerry is showing up under Portable Devices. Double-clicking on it gives me the reassurring "This device is working properly." message.
The Com1 port is working properly also, according to the Device Manager.
Double-clicking on the device manager icon to get the properties shows that the Com1 port is "disconnected" -- when I try to configure it it just pops back to the disconnected state.
If someone has an idea or something I haven't tried I'd sure appreciate it!!
Thanks!
K
Solved!
Go to Solution.

Okay, folks, after a 3 1/2 hour phone call with a (very patient) telephone support person at Blackberry, here's what I learned.
You can check your USB drivers this way:
Plug in your phone into your USB drive. Assuming your Blackberry is "seen" by your computer...
Go into the Device Manager on your computer (control panel)
Expand the Universal Serial Bus controllers item on the bottom of the list
Right-click on BlackBerry Smartphone and choose Properties
Click on the Driver tab
Click on the Driver Details button
You should see one driver. I saw two. The one the BlackBerry likes is the RimUsb one.
So here's what NOT to do: We tossed the entire driver that was the "extra". This effectively made using my mouse and keyboard impossible, as they are USB, and sent my poor husband into the basement to find a million-year-old keyboard (and then a mouse) with the old fashioned kind of connectors (PS2). Bleh. Don't do that.
Here's what I did that worked (not saything this will work for you -- this modifies the Registry so better do a system backup with that backup and restore if you're nervous about this sort of thing):
From the start menu, choose run, and type regedit to get into the Registry editor.
Follow this file path: Computer, HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, Class
Click on: {36FCE60-C465-11CF-8056-4445535400000}
If there's an item on the right called "UpperFilters", delete it. (see pictures)
Hope this helps someone.
Karin
First pic: shows "before"
Second pic: shows full file path and "after"

BB Desktop Manager v4.7 error

I recently downloaded v4.7 for the desktop and was having issues so I removed it from my computer. I tried to reinstall but it won't let me. I am no longer getting the error code for the .msi file to be located, but I am now getting that "the wizard was interrupted before Blackberry Desktop Software could be completely installed. Your system at this time has not been modified. to complete installation at another time, please run setup again. Click finish to exit." Can anyone offer a suggestion on how to get everything completely uninstalled and then reinstall it with no problems? I know that it is still showing up in the Add/Remove program but won't allow it to be removed. Not sure what all I need to get removed. Also have BlackBerry Media Sync installed. Any help would be appreciated as this happened yesterday and I am still fighting with it to get it corrected.

Hi and welcome to the forums!
Try this procedure to cleanly remove the desktop manager from your PC and then reinstall the software.
Click here: Desktop manager clean uninstall
What is your PC operating system and what was the exact .msi error message?
Thanks,
Bifocals
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