Desktop Manager v. 4.5 Problems

I have downloaded the Desktop Manager 4.5 multilingual with media manager, when i try to install it there is a message stating that the file is corrupted or ther is a problem at the end. I have used WinZip and winrar, because the self extracting feature (.exe) does not work.
Any comments?
My OS is Windows Vista Home Basic.
My BB is the BlackBerry Curve 8320
Thank you very much!!
Best Regards,
Miguel

Many thanks!! I did exactly that, downloaded the English version and it worked just fine; the OS should not be a problem because Windows Vista and XP are in full use.
Perhaps the problem is within RIM itself, I hope they will post a solution soon
Best Regards
Miguel

Similar Messages

Lotus Notes 8 + BB DM 5.0.1: BB Desktop Manager has encountered a problem and needs to close.

I just purchased a Bold 9700 and am trying to sync my Lotus Notes 8 calendar to my BB. I am using Desktop Manager 5.0.1. I appear to have set up the syncronization properly because it starts but when it reaches record 1057, I receive a message that reads "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on "details" I see the following information: Error Signature. AppName: Desktopmgr.exe   AppVer: 5.0.1.37   ModName: Insections.dll   ModVer: 7.1.1.129 Offset: 001a32ed. How can I successfully sync my calendar and BB?

laureng wrote:
I just purchased a Bold 9700 and am trying to sync my Lotus Notes 8 calendar to my BB. I am using Desktop Manager 5.0.1. I appear to have set up the syncronization properly because it starts but when it reaches record 1057, I receive a message that reads "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on "details" I see the following information: Error Signature. AppName: Desktopmgr.exe   AppVer: 5.0.1.37   ModName: Insections.dll   ModVer: 7.1.1.129 Offset: 001a32ed. How can I successfully sync my calendar and BB?
Hi and Welcome to the Forums!
Here is an article that may be pertinent:
KB10340 "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." during the synchronization process
Otherwise, I would think that record 1057 is a bad record and is causing this problem. You might try figuring out which item that is and deleting it, then trying again.
You also could try activating advanced logging and seeing it that provides more details to help you:
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager calendar synchonization problem - deleting previous appointments

I'm having trouble with calendar synchronizing. I have my calendar set to retain appointments forever (after I realized that all of my previous appointments were deleted over time as it was previously set for 60 days). However, the desktop software keeps on trying to delete old appointments. Any suggestions?

It tries to delete it from Outlook. Not sure when the problem started, I've been using desktop manager for a few years and only noticed the missing calendar details in Outlook when I was looking for info for a recent tax audit. I was pretty disappointed to realize that the data was gone (any way of retrieving it?). After looking around on the support forums, I discovered the BB settings were the culprit (perhaps when I upgraded to the 8830 a while ago it was a default setting). So, I just changed the setting to keep the appointments forever, but when I try to synch again, it still wants to delete the old appointments. Any suggestions?

Desktop manager 6 USB connection problems with BB bold 9780

Hello,
I am running Windows 7 Home premium 64 bit on a DELL XPS 8100 PC.
The latest version of the desktopmanager 6 is 6.2010 (Bundle 21).
The desktop manager is not able to connect to my BB 9780 bold via USB.
It short of partially connects to the device. It is able to display its model, PIN and device software version. However when I go to the organize tab and I press the "Configure settings button" an error message is displayed telling me that the device is not connected.
In the control panel there is a device "BlackBerry 9780".
I have tried various things so far without success
1) Uninstalled/ installed desktopmanager software
2) Tried different USB ports
3) Tried to connect via HUB
4) Reset my 9780 device by removing the battery
When I connect my 9780, the device pops up a menu with 3 choices:
1) mount as USB device"
2) synchronize media"
3) charge only"
I tried 1 and 2, no luck.
I just had the BB 9780 for one day. Without a working synchronize option
I can not use it.
Is there anyone who can give some advice ?

I finally solved the problem. The USB mass storage device failed to install because of a conflict.
The conflict was caused by the software package NTI Shadow&Ninja. After removing NTI Shadow &Ninja and reinstalling the BB desktop software, all the USB drivers installed correctly.
The bold is now recognized by the BB desktop manager. It also shows up as a drive in the explorer.

Desktop Manager has encountered a problem and needs to close.

My system was working fine until today. Now after I sync my BB Pearl with Outlook i get this message and my Desktop Mgr shuts down. I am running Desktop v4.2.2.14. The syncing operation seems to be workign just fine but then the Desktop Mgr shutsdown about 15 seconds after the sync is complete.
I am running Outlook 2003 on a Windows XP Version 5.0.
I tried uninstalling and reinstalling the software with no improvement. Any other ideas?

Have spent 6 months being bounced from company help desk to Blackberry help within my company to Verizon etc. First time I found this forum. Good to know I'm not the only person having major issues. My sync worked perfectly until I did a recommended software upgrade. Now I cannot sync my calendar to my Lotus Notes calendar. Contacts sync works fine but the calendar was my primary reason for moving to a smartphone. Will try backing down to the old ServicePak. Thanks.

Problem with Desktop Manager version 6

use a BlackBerry Curve 9300. I am having great difficulty downloading and running the version 6 Desktop Software. The software itself seems to downlaod quite successfully in about 30 minutes and a Desktop icon appears on my computer desktop. Each time I double click to open - run the programme an error message comes up as Follows"Desktop manager has encounterted a problem and needs to Close"sorry for the inconvenience etc.
I have uninstalled and re-installed the programme more than once to no avail and I just cannot get the programme to run.
I have seen a post/ posts where it was suggested that the way round this was to go into programe manager- locate and delete the folder" Research in motion" I have tried doing this- the folder is deleted it goes into the recycle bin and there is therefore no program to be opened- so something is not right here- maybe I am not reading the advice correctly.
Would appreciate adny help , advice and support from my experienced users in this community as it is very frustrating not to be able to run the the Desktop software.

Hey Oscarfabricant,
Welcome to the BlackBerry Support Community Forums.
What version of Windows are you using? Is it 64-bit?
Also for the uninstall I would suggest performing all the steps in this article: www.blackberry.com/btsc/KB02206
Then download Desktop Software from www.blackberry.com/desktop and install it. Restart and then to run the application.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Desktop Manager crashes upon connection

Just installed BB Desktop Manager 5.0, after removing the previous installation using the "clean uninstall" process suggested elsewhere on this Board (i.e. eliminating RIM and Puma entries in the registry).
v 5.0 is syncing with my BB 8830 just fine in my laptop computer (Vista OS); the problem is with my desktop (XP SP3 OS), which I'd also like to sync with the 8830. As soon as I plug in the BB to the desktop computer, the screen freezes and I receive an error message that says the Deskrop Manager has encountered a problem and must close. By clicking on "click here" (for details), I get an error message that says the following:
Error signature
EventType: BEX P1: DesktopMgr.exe   P2: 5.0.0.11 P3: 4a4bd539
P4: Synchronize.dll P5: 5.0.0.11   P6: 4a4bd6eb   P7: 00051ef7
P8: c0000409   P9: 00000000
Then, by clicking on a "click here" link the the Error signature box, I get an Error Report contents box that says:
C:\DOCUME~1\DAVIDM~1\LOCALS~1TEMP\WER7785.dir00\DesktopMgrexe.mdmp
C:\DOCUME~1\DAVIDM~1\LOCALS~1TEMP\WER7785.dir00\appcompat.txt
I've tried everything I can think of and I'm totally stumped. Any help would be much appreciated.
Many thanks.
Dave M.

Hi
I am having exactly the same problems
When I connect my BB Storm it asks if I want to backup/restore to automatically back up my device if I click "yes" then the program immediately closes down
If I click "no" then synchronisation starts but almost immediately freezes then tells me:
"BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience."
The error signature is:
EventType : BEX     P1 : DesktopMgr.exe     P2 : 5.0.0.11     P3 : 4a4bd539P4 : Synchronize.dll     P5 : 5.0.0.11     P6 : 4a4bd6eb     P7 : 00051ef7     P8 : c0000409     P9 : 00000000
and included in the error report is:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER2061.dir00\DesktopMgr.exe.mdmpC:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER2061.dir00\appcompat.txt
I have tried an uninstall and reinstall and am drawing a blank, please help
Thanks Guys
Jus

Desktop Manager 5.0.1 crashes on startup

I installed the Desktop Manager 5.0.1 off the CD that came with my new Blackberry Bold 9700, after first using Windows Control Panel > Add/Remove Programs to remove the Desktop Manager 4.6 that I had previously installed with my old device. After installation, upon starting up Desktop Manager 5.0.1, the message "Before you begin, verify that your current Blackberry device is connected to your computer" appeared. Upon connecting my device to the computer, DTM 5.0.1 immediately crashed, with the message "Blackberry Desktop Manager has encountered a problem and needs to close."
I tried a clean uninstall (KB02206) and then a reinstall, with the same results.
The file Desktop_ERRORLOG.TXT at C:\Program Files\Research In Motion\Blackberry reads:
DesktopMgr caused an Access Violation (0xc0000005)
in module DesktopMgr.exe at 001b:004e6535 CurrentThread:0000032C.
Exception handler called in Desktop.
Error occurred at 8/18/2010 22:19:02.
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe, run by molee.
Operating system: Microsoft Windows XP Professional Service Pack 3 (Build 2600).
2 processor(s), type 586.
35% memory in use.
2000 MBytes physical memory.
1281 MBytes physical memory free.
3896 MBytes paging file.
3292 MBytes paging file free.
2048 MBytes user address space.
1893 MBytes user address space free.
Read from location 04480031 caused an access violation.
Context:
EDI: 0x04480025 ESI: 0x0603df98 EAX: 0x00000000
EBX: 0x00000000 ECX: 0x04480025 EDX: 0x0544000f
EIP: 0x004e6535 EBP: 0x0661f614 SegCs: 0x0000001b
EFlags: 0x00010246 ESP: 0x0661f60c SegSs: 0x00000023
Bytes at CS:EIP:
8b 79 0c 8a 51 04 50 57 50 88 55 08 e8 ca fe ff
DesktopMgr caused an Access Violation (0xc0000005) in module DesktopMgr.exe at 001b:004e6535 CurrentThread:0000032C.
Exception handler called in Desktop.Error occurred at 8/18/2010 22:19:02.C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe, run by molee.Operating system: Microsoft Windows XP Professional Service Pack 3 (Build 2600).2 processor(s), type 586.35% memory in use.2000 MBytes physical memory.1281 MBytes physical memory free.3896 MBytes paging file.3292 MBytes paging file free.2048 MBytes user address space.1893 MBytes user address space free.Read from location 04480031 caused an access violation.
Context:EDI: 0x04480025 ESI: 0x0603df98 EAX: 0x00000000EBX: 0x00000000 ECX: 0x04480025 EDX: 0x0544000fEIP: 0x004e6535 EBP: 0x0661f614 SegCs: 0x0000001bEFlags: 0x00010246 ESP: 0x0661f60c SegSs: 0x00000023
Bytes at CS:EIP:8b 79 0c 8a 51 04 50 57 50 88 55 08 e8 ca fe ff
Any suggestions?
Can I try installing DTM 6.0, even if the OS on my device is 5.0.0.602?
Solved!
Go to Solution.

You're lucky. I had DM 5.0.1 and upgraded to DM 6. It didn't work so I did the clean uninstall multiple times and tried reinstalling both DM 6 and DM 5 (different times) and now neither works for me.

HELP-HELP-HELP Desktop Manager Crashes while loaded or connected with BB

Hi All... Please Help me out....!!!! I have recently purchased a BB 8310 Curve from Vodafone. From very 1st day, it could not be connected in my laptop with Desktop Manager supplied with the package CD. I have downloaded the latest version of BB Desktop Manager from the site, but it seems to be worst than before, it crashes before connecting the BB in USB port. Desktop Manager crashes every time, when the BB is connected : This shows an error message Box "BlackBerry Desktop manager has encountered a problem and needs to close" The error signature is shown from mshtml.dll file.

Hello and Welcome to the Forums!
sheberry wrote:
I am so frustrated. I'm just an everage old person and I cannot get straight information from your manuals, virtual help, these forums - whatever. It seems to me what I want to do is pretty simple, yet my brain is busting trying to figure it out and read all this junk!!! Sorry for the rant.
Just to set your expecations correctly...based on the above highlighted text, you need to be aware that these forums are a user-to-user support channel, not a user-to/from-RIM conduit.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager: Must Close error

Hi all,
I've lurked around and tried to solve this, now I beg for assistance at the feet of the masters....
Simply, Blackberry Desktop Manager has worked fine since original install last November. Recently now, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close." Drilling down for more info it says "AppName: desktopmgr.exe    AppVer: 5.0.0.11    ModName: mshtml.dll ModVer: 8.0.6001.18812    Offset: 00209d2c"
BB Storm (VZW) and Windows XP desktop PC.
Further details --- the desktop manager will stay running until the BB is connected. Upon connection via USB the PIN number is displayed. Within 5-10 seconds the error box appears and the program stops. If the BB is connected before starting desktop manager the program starts, displays the PIN, then the error pops up after 5-10 seconds. Tried USB ports on front and rear of PC.
I've followed instructions elsewhere in the forum to uninstall the desktop manager and settings from the PC, then a fresh download and reinstall. No joy.
I use outlook 2003 (pop3 mail) and BIS. Again, this has worked fine until just recently.
I've installed the desktop manager on a different PC (identical hardware) and it runs fine and allows me to backup the BB, no error message. However that PC isn't my primary machine (with Outlook) that I need to sync to.
So --- what to do now?
many thanks
Solved!
Go to Solution.

Hi there!
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start DTM and see what happens.
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager software & Windows compatibility

I've downloaded the latest BlackBerry Desktop Manager software, paired the the Blackberry and desktop and as soon as I press the Synchronise button I get a message from telling me that the Desktop Manager has encountered a problem and needs to close, plus do I want to tell Microsoft about this problem.
Has anyone come across this before and is there an easy solution?
Working off WIndows XP Pro.
Cheers

What version of DM?
Try downloading and install the latest verson, 4.6, withOUT the media manager.
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Desktop Manager crashes trying to synch

I have a Curve, desktop manager 4.7, vista 32 bit, outlook 2007. When I try to synch, I get the "Desktop Manager has encountered a problem and needs to close" error. I have done everythig is KB10340, deleted intellisync folders etc. When you delete the database files it will sync twice. After that, it crashes again. If you delete the dayabase files again, you can sync twice again.
I can't find any other help on their website. Any ideas out there?

Still looking for help on this topic!
This is a very serious issue for me and I really need some help fixing it asap.
Please and thank you!

Blackberry desktop manager error message

When I install my bdm I receive an error message "Blackberry desktop manager has encountered a problem and needs to close". It carries on installing however till the end. When you try to open it, you get the same error message but then it opens up the application. The problem is that it does not detect my phone at all. I have tried every solution that I could find on the message boards - checked the USB ports (it picks up the blackberry and installs the software and charges), it is registered on the wireless network etc., etc. I am no technician so a lot of the answers went way above my head. I tried different versions of desktop manager but with the same result. What am I to do?
The error message that I get when I open up desktop manager is the following:
C\DOCUME~1\ANNELI~1\LOCALS~1\Temp\4ef7_appcompat.txt

Try the following:
Make sure your BB is not connected to the computer.
Close the desktop manager.
Go to C:\Documents and Settings\<user name>\Application data
Delete the entire Intellisync folder.
Connect your BB and open the desktop manager.
Sync your device.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

Desktop Manager connection help needed

I have a new macbook running Snow Leopard and a Blackberry 9700 Bold running the RIM 5.0 software.
When I first got this Mac, I downloaded and installed desktop manager, and had no problems syncing my address book and calendar with the mac address book and calendar.
A few days ago I was attempting to clear the cache on Google Maps on my Bold, and it triggered JVM 102. I was unable to reload the apps from the mac, so I used my old PC and did a successful application loader. (formally worked in bb support doing this all day long, so i'm fairly certain this didnt cause the issue).
After this point, I can still sync with the PC with no problems, but the Mac will not connect to the device.
What happens is:
- Desktop manager begins "connecting to device"
- device asks if i want to turn on mass storage (selecting yes or no makes no difference)
- mac gains access to blackberry media card for a moment
- device gets solid red light, and reboots
- desktop manager says "waiting for device to restart"
- when device finishes booting, desktop manager says it was unable to connect
- mac gives errors about not ejecting properly
- bold reboots again
I have tried uninstalling and reinstalling the desktop manager
I tried using pocketmac but i refuse to pay them 4.99 for the "free download" accellerator
I tried missing sync but the trial/beta is invalid and they want me to buy the full program
I went into library/preferences and deleted all blackberry/rim related files, as well as searched entire mac for any blackberry/rim/research in motion files and deleted them, restarted the mac, and reinstalled DM, still having same issue
Connected back to PC again, still able to sync with no problems
Please help or let me know if there is any other information needed to try and help!!

Hi hnigrone and welcome to BlackBerry Support Community Forums,
When you reloaded the handheld software, did you perform a clean application load on the BlackBerry smartphone? You can find the steps for a clean application load outlined in the following BlackBerry Knowledge Base article:
http://www.blackberry.com/btsc/KB11320
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

MULTIPLE PROBLEMS STILL WITH DESKTOP MANAGER 1.0.1

Could you please let me know if you are having the same problems with the new desktop manager for Mac 1.0.1. (simply state the number on the list below - no need to write anything else)
I doubt very much anyone has a fix for the problems since RIM doesn't, but could you just post a quick reply identifying which of the following issues you're also having in the list below. I Would like to prove to RIM how many people are having the same issues - I'm not so sure they realize how pervasive these issues are. Thanks
(1) Several fields in each contact in my Mac Address Book are not transferred to my Blackberry, for instance: the phone number category "Work 2", the phone number category "Other", the email category "home" - if there is two of them only one is transferred;
(2) It cuts off the end of the "Note" section in the Address Book contacts;
(3) The software crashes when syncing Entourage calendar;
(4) The software severely retards the functioning of my other programs while syncing the Entourage calendar and it is necessary to restart my computer for normal function to resume;
(5) Calendar event alarms are removed from my blackberry even though they are active on my desktop; and
(6) Some recurring Calendar events are not transferred over to my Blackberry.
Lance

My problems are also different. It was working for a while (a few weeks and maybe 4 syncs). Now, it always gives an non-descript "Sync Error" message when trying to sync Contacts with Address Book on my MacBook running Mac OSX 10.5.8, and DTM 1.0.1.   I've UNinstalled it, REinstalled it, and can get it to sync with iCal, but not Address Book.
I've tried all sorts of possible solutions, like eliminating all the Groups in my address book and only having 1. I've tried clearing the Blackberry data before syncing. I've tried syncing both directions, and I've tried syncing with overwriting everying in the Blackberry. None of those solutons works.   I also had problems with iCal, but got that to sync by clearing the calendar on the BB first, then syncing calendar alone (not with contacts).
I cant even express how disappointed I am with the Blackberry Destop Manager after waiting for more than year for it after PocketMac failed as a useless piece of code.   The limited setup features, and now its lack of any useful functionality has me ready to dump my Blackberry for an iPhone.   If that happens RIM, I won't be back, and I won't be advising any associates to stick with Blackberry. I'm at the end of my consumer satisfaction, so you don't need to spend millions with J.D. Power to figure this one out. Just make the **bleep** thing work with a MAC! (Just in case anyone from RIM is lurking...you'd think at least one of those software guys would use a Mac?)!!

Problems Re-installing Desktop Manager

New to the board here and have a question maybe someone can shed some light on for me.
I'm running Vista Home Premium on my PC. I had problems with the BB Desktop Manager software so I decided to uninstall if and do a fresh install. Somehow, there were two identical versions installed on my laptop, and I could not uninstall either one. I had to download Windows Install Cleanup to delete the first copy. The second copy did not show up in my programs list on the Control Panel, but there was still a shortcut on my desktop. Clicking the desktop icon opened the second copy of BBDM! I found it installed under a folder other than Programs. I had to drag it to the recycle bin to get rid of it, as all un-instraller software was unable to find it.
Now...I went to download and install BBDM again and it will not install! I have tried the CD and web download versions. No matter what I do, I get the following message on the BB InstallShield Wizard shortly after the install process begins:
InstallShield Wizard Completed
The wizard was interrupted before BlackBrry Desktop Software could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click finish to exit the wizard.
I have tried numerous times to get the software to install, but no go. Any ideas on how to get the install to work? I appreciate any help you can give me.

New to the board here and have a question maybe someone can shed some light on for me.
I'm running Vista Home Premium on my PC. I had problems with the BB Desktop Manager software so I decided to uninstall if and do a fresh install. Somehow, there were two identical versions installed on my laptop, and I could not uninstall either one. I had to download Windows Install Cleanup to delete the first copy. The second copy did not show up in my programs list on the Control Panel, but there was still a shortcut on my desktop. Clicking the desktop icon opened the second copy of BBDM! I found it installed under a folder other than Programs. I had to drag it to the recycle bin to get rid of it, as all un-instraller software was unable to find it.
Now...I went to download and install BBDM again and it will not install! I have tried the CD and web download versions. No matter what I do, I get the following message on the BB InstallShield Wizard shortly after the install process begins:
InstallShield Wizard Completed
The wizard was interrupted before BlackBrry Desktop Software could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click finish to exit the wizard.
I have tried numerous times to get the software to install, but no go. Any ideas on how to get the install to work? I appreciate any help you can give me.

Desktop Manager v. 4.5 Problems

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