Desktop Manager Will not Load. Hangs on splash screen when loading, then crashes

My desktop manager is not loading, and hangs whenever it is attempted to load. I have done a clean uninstall, removed rim registry entries, and did a fresh download and install 3 times with full shut downs between each attempt. I am running Windows 7 service pack 1 with an HP Laptop. It is an HP Pavilion dv6 Notebook PC. Product Number LY080UA. I hope that is enough information, but I will give more if asked and informed how to gather such info.
When I right click on the Desktop Manager Icon, I choose to run as Admin. Once it loads the splash screen shows. After a little bit (4-6 seconds) a small Icon appears in my systems tab at the bottom right of my screen. This stays for a little while and then goes away. After this happens the Splash screen hangs, and get a black border around it. If I click on the Splash screen it grey out and says not responding, prompting windows to ask me if I want to wait for the program or close. If I choose to wait, it will sit there and do nothing. If I close it will prompt windows to "look for an error" but has not yet been able to return an answer.
When I log into safe mode, Desktop Manager loads, but does not work well as only a bare bones set of drivers are enabled. If I turn off all but the non-essential services off using services.msc it will load, but again the services needed for it to run and the services for windows to be fully functional are not on at all.
I have attempted to turn off all but the Desktop manager in the start up, using msconfig, but that does not help either.
I am at my wits end here, and would really like some help with this. It loads up (desktop manager) on my Desktop, but I am unable to log that mammoth box around with me while I travel.
Thank you for your time and efforts, I will be very grateful for any and all help.

I'm having the exact same problem here! I'm running Windows 7 Ultimate SP1 x64. Please help! This was posted a month ago.

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Hi and Welcome to the Forums!
Here is the list of troubleshooting atricles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
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Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How to resolve a Lenovo PC that will not pass the Lenovo Splash screen with no access to Windows

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I thought this was the method I used before but I followed through it and it was a horrific fail. "Operating system not found". Can anyone help?
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Download the ISO you want to use
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hdiutil convert -format UDRW -o /path/to/target.img /path/to/source.iso
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Run diskutil again to see what your USB stick gets assigned eg - /dev/disk3
Run diskutil unmountDisk /dev/diskN (where N is the number assigned to your USB stick, in previous example it would be 3)
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Hi and Welcome to the Forums!
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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i have downloaded ver 5 desktop manager several times and it is not able to install. I have completely un-uninstalled the previous software and deleted the regristry keys, RIM.
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Try using the Windows Installer Cleanup utility to see if it helps out. Can read up on that and other things to try when Windows Installer gives errors from here: http://support.microsoft.com/kb/555175
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

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Go to Solution.

I got it! I had installed the Microsoft Family Safety program on my computer and things seemed to start to go downhill from there. I uninstalled the program and everything seems to work fine again!

Desktop manager will not install

I have a dell inspiron laptop, running 64bit windows 7. It is three years old. Just bought the playbook and would like to sync it to my computer. How was I to know it was going to be a pain. Downloaded th 6.1 desktop manager and tried run the setup. It will not setup due to not having microsoft visual c++ 2008 redistributable package. Microsoft wont let me download the 2008 visual it keeps sending me to the 2010 version. So what i am asking is if someone can frigging help me before i throw either my computer or my brand new playbook at the wall. Please i am begging someone.

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Remember to resolve your thread by clicking Accepted Solution.

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Try using the Windows Installer Cleanup utility to see if it helps out. Can read up on that and other things to try when Windows Installer gives errors from here: http://support.microsoft.com/kb/555175
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

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Hi all
I am experiencing problems trying to launch desktop manager. Whenever I try to start it I just get the blank start up screen which does nothing until I haver the cursor over it. At this point I am greeted with a "(Not Responding)" message.
I have uninstalled/reinstalled several times, tried maany different fixes on the forums to no avail.
Does anyone have any new suggestions please.
Paddy

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If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

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When you are trying to sync do you have an online connection to your email...like lotus notes or outlook? Try closing the DM and unplugging your BB. Then open the DM back up and plug back in and try it again. If this doesn't work...try a different USB port. Are you using a laptop? Because I have seen this issue a lot when using a docking station.
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~Tami~
Intellectuals solve problems; geniuses prevent them.
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Desktop Manager Will not Load. Hangs on splash screen when loading, then crashes

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