Desktop Manager will not open; Unable to sync

Blackberyy 9630. PC is XP, OS 5.0 After updating Desktop Manager via the box that says updates I am no longer able to open the Desktop Manager to sync my phone and computer. Help!I

When you are trying to sync do you have an online connection to your email...like lotus notes or outlook? Try closing the DM and unplugging your BB. Then open the DM back up and plug back in and try it again. If this doesn't work...try a different USB port. Are you using a laptop? Because I have seen this issue a lot when using a docking station.
I hope this helps.
~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein

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