Desktop Manager won't work with Bold 9900 no matter how many times I uninstall and reinstall!
This really is a shambles and Blackberry are no help!! Can you guys help!! My blackberry won't SYNC with my computer! I have tried uninstalling and reinstalling the software, it isn't ideal at all!
Any tips, I connect device and for hours it comes up on device manager, 'Connecting' nothing changes!
Anyone provide any tips on how I can get this to work.
I have been downloading device manager 7.0 but it doesnt work and Blackberry arent interested in helping!
OH! So this isn't really a sync problem, but a connectivity problem between the BB and the Desktop Software (lack of sync is a cascaded symptom, but connectivity is the root issue)...much different! In which case, here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed
KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Fitbit does not sync with healthvault no matter how many times I add and delete it
My healthvault never shows any information synced from fitbit.com, I have the scales and a tracker and no matter how many times I add and delete it through the fitbit share healthvault page but it never ever syncs over night. I have left is weeks and
still nothing in HV.
I am starting to wonder if HV supports fitbit? Any help would really be appreciated, this is driving me insane.
Do I need to create a new account? is my account just broken?Hi,
I have spoken with FitBit about this issue and they provided the following:
Since you have already linked and unlinked your account and still having issues please contact Fitbit Support (http://help.fitbit.com/?cu=1)
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Addititionally when you contact FitBit can you please let them know that you have already contacted HealthVault.
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Blackberry Desktop Manager won't work with Curve 9310
Can anyone help me troubleshoot why the Blackberry Desktop Manager won't work when I plug my Balckberry Curve 9310 into the USB port. The program freezes and shuts down. If I try to use the device switch wizard I get this message "Fatal Error has occured while updating your device's software. Please try again." I had to purchase a new Blackberry because my provider doesn't work in my new location so I bought StraightTalk Blackberry because I use it for business and I am familar with the phone. I am desparate to get my connections loaded onto my new phone. Help!
Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Itunes won't open...error 2206..tried many time to uninstall and to install...any help?
Itunes won't open...error 2206
I have tried to uninstall and to reinstall...still won't open.
Any suggestions so i can use my itunes library again?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
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Adobe Flash is not working in FF 26 no matter how many times I try installing it.
I am having an odd problem where Adobe Flash Player is not working but only with FB games/apps and only in Firefox. I am able to play FB games in IE and I am also able to see Flash test videos in FF. I have tried installing v26.0b of FF as well as updating to the most recent version of Flash.
Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
* http://forums.adobe.com/thread/1018071?tstart=0
* http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped! -
BB Desktop Manager no longer works with Mac Maverick - Need Help Urgently
I have been a loyal Blackberry user since the Government of Canada officially began using these cell phones. I feel, however, abandoned by Blackberry (they obviously don't believe that it is easier to retain an existing customer than acquire a new one). I'm using a Blackberry Bold (9900) with a Macbook Pro. Everything was fine until I upgraded my Mac operating system to Maverick; my Blackberry Desktop Manager no longer works, so I cannot sync the content (contacts, calendar) of my phone with my Mac, but that's not the worst of it.
I recently had a momentary lapse and exceeded the 10 password attempts to access my phone... this accidentally wiped my phone clean... and because Desktop Manager does not work with Mac, I do not have a way to recover my data. Rogers was of no help and had Blackberry updated its desktop software months ago, as it should have, this issue would have been moot. I do not know how or why, but I was able to recover most of my data, but I'm not sure just how up-to-date tha data is and am still going through it, but I'm having issues with some functionality.
I'm in the US for several months and have suspended my Canadian services. Prior to the wipe, I was able to use wifi on my phone to send and receive emails with no problem. After the wipe, I can't send emails or bbms. I checked my blackberry internet service and all email accounts are good to go. BBMs are another issue. I need help. Suggestions please.Apple has ceased synchronization with Mavericks. The issue lies with Apple, not with the desktop software. To mitigate the lack of sync capabilities in Mavericks you can sync your contacts and calender on your Mac with the usual suspects (Yahoo, Google). Create a backup (archive) for Contacts and Calender on your Mac first, then create one of those email accouonts that allow syncing. On your 9900 and with BlackBerry provisioning enabled create the new or existing email account. See which email accounts can sync with BB, I know Yahoo is working fine. For Yahoo, get the Yahoo Calender sync (a few bucks one-off payment required), Contacts sync works off the shelf within BB. If you reset the 9900 you should be able to restore all data with BB DTM. Please note that emails you received during the 9900 reset and the date of restore will not be available on the device. You will still not be able to sync contacts/calender over BB DTM. I hope that helps.
BlackBerry Bold 9900, Blackberry Z10 and BlackBerry PlayBook. -
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Dd7 do you receive any specific error messages? What version of Mac OS are you using?
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I'm having problems with install version 11.1.4. If I uninstall and reinstall will I lose all my downloaded music?
Hi, so did I. It seems to be a huge problem with everyone. I opened a folder on desktop and called it target. I copied all my songs into that folder.
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Hi. Whenever I want to upload a picture or a file, no matter how many times I press the "Upload" or "Browse" button, nothing happens. I can keep spam clicking on it and it wouldn't do anything. This is not specific to a site, but happens everywhere. Dragging and dropping files works on Facebook and Imgur, but not all websites support this. I'm using Firefox 31.0 on Windows 8.1. Yes, I have tried restarting Firefox and computer, this has been happening for a while now. Thanks.Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
This probably still applies to Windows 8:
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Delete the subkeys (LastVisitedPidlMRU and OpenSavePidlMRU)
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You can export registry keys before making changes.
* http://www.winhelponline.com/articles/195/1/How-to-clear-the-file-names-MRU-in-Common-Dialog-boxes-in-Windows-Vista.html -
Iphoto has recently stopped working; it continually shows the loading circle. I’ve uninstalled and reinstalled it,updated it and reinstalled all my apps with the ‘applications install DVD’ however it still does not work. I have also tried holding the command and option key while pressing iphoto then when the pop up appears i press the checkboxes that have been suggested by other users however nothing happens. Any other suggestions would be great!
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Step #1
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2: Scroll down until you see a file called
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Step #2
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2: Inside will be a folder with your originals, copy them out.
3: Move and rename the iPhotoLibrary file outside of the Pictures folder.
4: Reboot and restart iPhoto, check inside the Pictures folder if iPhotoLibrary was created.
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(it's if there is a picture in there from Windows it could contain a corruption caused by malware)
6: Reimport the originals back into iPhoto.
See if those two steps resolve your issue, if not I could suspect next a network issue? Like iPhoto is trying to contact the internet and can't or gets hung?
You can can create another user, use the Shared Drop box to transfer files and log into the other user and see if it's a issue with just your User account, and if so you might just want to transisition over and then one day delete the old user and it's problems.
Please keep your Flash updated.
http://flashbuilder.eu/flash-player-version.html
Read my backup and restore etc., info here
https://discussions.apple.com/message/16276201#16276201 -
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My Mozilla 3.6.10 won't open no matter how many times I click it.. Its soo frustrating!!!It always states this ;
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For some reason, I cannot change my desktop background no matter how many times I delete the "active" folder. It's as if it's locked. Any ideas how I can fix it?
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All you have to do is drag out the old file to the desktop, reboot and load the program and the preference file gets rebuilt without your preferences which you reset.
For your case I beleive the preference file is
com.apple.desktop.plist -
my iCal calendar that I created with the color green keeps changing to purple. no matter how many times I change it to green, it turns it back to purple. Of course this only happens with iCloud and not "from my Mac". Any ideas on how to correct this? This seems like a trivial error, but it's super annoying.
I called Apple and they said that they know about this problem. It's a problem with iCloud which their Engineers know about. (there was a new iCloud release, hence...) No ETA for a fix yet. I asked that this be escalated so Engineering doesn't put it at the bottom of their fix list. I talked to a Senior Advisor and mentioned to them to have QA check their regression tests as this has happened before to me (the problem just didn't take this long to resolve). I like to use green too for important stuff, so I've resorted to creating a new calendar using the normal calendar green for events going forward. They could have picked another color besides green to have this problem with and I wouldn't have been so upset. ;-)
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My Hotmail watcher has stopped working for the past week or so. I've uninstalled and reinstalled it several different times, but it did not help
Hi,
It appears that the developer has released a newer version of Hotmail Watcher. Version 2.13 located at https://sites.google.com/site/sonthakit/hotmailwatcher. You should try updating it to see if it works then.
From https://addons.mozilla.org/en-us/firefox/addon/hotmail-watcher/<br>
'''IMPORTANT -- I had changed my add-on to self-host. New version had been released at my site. Please install new version''' -
I continue to get r6025 runtime error with iTunes version 10.6.3.25. Have uninstalled and reinstalled twice. Happens when I search in iTunes Store. Ideas to fix?
Hi,
got it fixed! My Son had both files on his Win7 iTunes installation. Never mind he had no issues whith ths iTunes and iPhone Sync. So I checked my other Win XP PC, where I don't have this problem syncing my ipad, and surprise. Both files do NOT show up on this PC. So I renamed the iTunesPhotoProcessor.exe I found under c:\program file\iTunes and synced again my iPhone and it went through without any error. So the problem might be and unremoved iTunesPhotoProcessor.exe or the missing iTunesPhotoProcessor.dll under the iTunes install root folder and this even if I had checked that the folder was completely removed during iTunes unistall.
Please try yourselve and just rename the iTunesPhotoProcessor.exe to iTunesPhotoProcessor.exe_ under c:\program file\iTunes or get a copy of the missing iTunesPhotoProcessor.dll and cp to c:\program file\iTunes.
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