Desktop manager wont install

Ive run the cleaner tool, downloaded the Cloud desktop manager and it fails to install gives me Error Code 50:

Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

Blackberry desktop manager Wont install On my Macbook Air

Hi, Ive got a 2011 13' Macbook air, i7processor 4ghz etc
Ive ben trying to instal the bbdm on it for some time. When I download the software and try to open it i get a terminal screen whith the hading Blackberry Desktop software.mpkg --Bash-- 80x24
Any help would be appreciated
Thanks

Please note that I am using Blackberry Desktop Manager 6 under Windows 7 Professional OS under Virtual Machine(Vmware Fusion 3.1.3). I use to do Certificate Sync from Windows Internet Explorer to Blackberry Device. How do I acheive this thru Blackberry Desktop Manager for Mac.
Thanks

Desktop Manager Wont Work !!!

Desktop manager is installed and when you open the program it appears to launch but then I get an error box saying its stopped working and to close the program.....can anyone help with this...or point me in the direction of a fix for this....its really frustrating as I want to load some pictures onto my phone and cant.....

First, you need administrator privileges on the machine. Then when you install you need to right click on the .exe file and select "Run as Administrator."
I would do a clean uninstall using this:
http://www.blackberry.com/btsc/KB02206
Then reinstall using the "run as administrator" method.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry desktop manager wont detect blackberry

i have looked everywhere for a solution to my problem and i simply cannot find a fix. my blackberry curve 8520 wont connect to my desktop manager. i have tried everything i could think of however nothing has proven successful.
here is what i have so far done:
-reinstalled desktop manager
-installed latest update for desktop manager
-installed drivers for blackberry
-checked usb cable and ports
-made sure desktop manager was set to usb
-pulled the battery on the blackberry (power cycled)
-restarted my computer
i believe this is everythign i have currently tried, i am running 64x ultimate windows 7 and my computer does recognise that a blackberry is put in as everytime i do so a ballon at the bottom om my screen says a blackberry has been detected and gives it a drive name and such. it is also charging which ensures enough power is being delievered to the blackberry. i do not have another computer to try the desktop manager on. if anyone has a fix to this issue please respond asap as help would be very much appreciated.

Hi and Welcome to the Forums!
Here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Desktop Manager wont start

I am SOOOO frustrated.
I have installed the BB Desktop Manager software (never installed or used it before) and it has downloaded fine but it just wont open!! No errors, just nothing. Am getting really frustrated.
Any ideas?

I am not sure I understand - are these instructions you have seen/been given?
What is the context for your post? I have an issue with DM 6.02 and Windows 7 which is that DM just won't start, the only workaround I have found is to downgrade to 5.0.1 which is not ideal but does seem to work. It worked fine on XP but when I switched to Windows 7 it installed fine but then would not start up.

Desktop manager is installed, but not working

I have installed and uninstalled the software 10 times today. The desktop manager is loading and my computer is "seeing" my smartphone. When the manager opens, none of the icons are active. As such, when I cursor over the "synchronication" icon -- it highlights - -but links to nowhere. I have downloaded the software from the CD that came with my phone AND I have downloaded it 4 times from online.
Desktop manager worked yesterday for my 8830 -- I had to get a new phone and now I can't retrieve any of my contacts!
Help! I am out of ideas!

Hi and welcome to the forums!
Please specify the PC, the OS (if Vista 32 o r64 bit
What version of Outlook are you running .
What version of Desktop manager are you currently running?
Thanks,
Bifocals
Please us the clean removal procedure to save a lot of headaches down the line.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

LaCie desktop manager wont run in lion

Hi
I have just purchased a new 1TB LaCie D2 Quadra External hard drive and connected it by Firewire 800 to my 27" iMac.
I am aware of some compatibility issues, and the setup assistant would'nt run on Lion and you have to reformat manually, which I have done.
I then had to download v.1.4.3 of LaCies Desktop manager which has loaded and installed successfully, however when I launch the desktop manager, it says "No LaCie desktop manager compatible device found".
I am in dialogue with LaCie Support but the turnaround is about 1 response a day, and I am keen to sort this out....
Thoughts are that this forum will be far quicker ! !
Many Thanks

zeff from shanghai wrote:
Parallels Desktop is dead in my Imac after update to Mac OS Lion.
If you can't start Parallels after Lion upgrade do this:
Open Terminal and past this 5 command lines one after another. After pasting first line, sudo command will ask you for your user password, so you have to enter it and press Enter (only after first command):
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hypervisor.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hid_hook.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_usb_connect.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_netbridge.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_vnic.kext"

Is device software installed when desktop manager is installed?

If I use the BlackBerry User Tools CD that is supplied with a new BlackBerry device (81x0, 83x0, 9000 etc) to install the BlackBerry Desktop Manager will it automatically install the relevant device software at the same time?
If not do I have to go to my service provider and download the latest available device software and install it separately?
Thanks
Matthew

Hi and welcome to the forums!
The desktop software that you installed does not have the device software loaded.
You are correct go to your carriers website and download the latest OS for your exact
model phone. Select the file and save it to a directory on the PC, rather than run it from
the site. I use a directory c:\downloads. Then execute the file from there. It will place
the device OS in the proper directory for the desktop software to recognize it.
You can down load the detailed manual for your desktop software from the link attached.
Thanks,
Bifocals
http://na.blackberry.com/eng/support/docs/categories/?userType=1&category=BlackBerry+Desktop+Softwar...
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop Manager: re-installation

My Desktop Manager software has crashed.
Upon installation of more recent software version, I failed to removed version 4.3.
The system is calling for a file ".../WZSE0.TMP/" in an temporary directory that has been removed.
Can anyone help me with
* either this file; if this works
* or a procedure on how to successfully remove the old 4.3 version,
so I can install and get up & running a newer version.
Thx.

Did you tried with some unisntaller program instead of windows default Add/Remove programs? Same thing happened with me also and finally uninstalled program helped but media sync coundn't be removed!!!
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Desktop manager wont find Phone thru blue tooth

I need help.
When I try to connect my phone using blue tooth to the desktop manager (4.6.0.1.2), it doesnt recognize it. In the options menu the blue tooth boxes are not accessable to check. I paired up my phone with my computer and that worked using the pass key where you type in the code in your phone then your computer. It then says connecting to local service then installing modem and the blue tooth icon illuminates next to the computer time briefly then goes out. I bypass the advanced modem settings screen and it wants me to add a dial up number, name and password. As I do not wish to use my phone as the internet connection I click finish. My 8700 now shows in the window along with my mouse and headset. When I try to connect my phone it attempts to connect by saying opening port then it trys to dial by using the *99 and non existant name and password. I then get the error message. With all this said, is there any way to just connec my phone without it trying to dial up first?
Note: it does connect thru the usb cable just fine.
Thanks

Hi,
You won't be able to transfer pictures and media through the desktop manager. It's main functions are backing up and syncing to Outlook yahoo, for contacts calendar etc. You can however sync through Bluetooth. (native drivers only)
here is the link:
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04132&sliceId=SAL_Public&command=show&forwa...
As far as media is concerned the quickest, most efficient, and easiest way is to plug the USB into the PC and BB
(IF you have a MEDIA CARD in the BB), it will come up as a flash drive under windows explorer.
Then you simply drag and drop your media to the card. In Bluetooth transfer, the BB takes only one file
at a time, which is why I suggest the USB able.
There is a media Sync program that is very stable, and is a stand alone system here is the link:
http://na.blackberry.com/eng/devices/features/media/mediasync.jsp
Thanks,
If you need more info please ask! If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks
Message Edited by Bifocals on 10-31-2008 12:55 AM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop Manager wont launch

I have Desktop Manager v6.1 and it has been working fine. Today when I try (either using PC or by plugging in my Torch) the application fails to start. Themeesage I get is:
Description:
Stopped working
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Rim.Desktop.exe
Application Version:                           6.1.0.36
Application Timestamp:                     4eb85358
Fault Module Name:                          KERNELBASE.dll
Fault Module Version:                        6.1.7600.16850
Fault Module Timestamp:                  4e211485
Exception Code:                                  e0434f4d
Exception Offset:                                0000b9bc
OS Version:                                          6.1.7600.2.0.0.256.48
Locale ID:                                             2057
I have tried Repair, removed my current version and downloaded a new version from the BB websiite and I get the same thing.
Any ideas?

i too got the same problem. if anyone finds solution please post it..
Edited content to comply withCommunity GuidelinesandTerms and Conditions of Use.

Desktop Manager Wont Backup Word Substitution

I'm using Desktop Manager 6 with OS6, and my Desktop Manager won't backup my Word Substitution list (formerly called autotext in OS5). I have about 200 of the word substitution entires in my phone, but when i try to back them up, the desktop manager only shows that I have 3 entries. There's no error message or anything, it just shows 3 entries, when I know i have at least 200. Anyone know how to fix this? I really dont want to have to re-enter 200 entries manually if I ever need to restore my phone. Thanks

It seems a little silly that it cant be backed up since it's clearly in the list of applications you can choose when you click on customized backup. If it can't be done, why even put it there in the first place?? I dont have any blackberries with OS5 still on it, but the method you described is exactly how i got my old autotext list onto OS6, I restored my last OS5 backup and then added all the updates manually. I'm trying to figure out a way to save the word substitution list as a memo (which can be backed up) but I dont want to copy and paste each entry individually, so it loks like i'm out of luck on this one...
Thanks for your input tho )

Application Manager wont Install

My Application Manager wont download. I get the gray bar, but nothing happens. I have to control option delete just to turn it off. I have been through support and that have elevated me. They said I would receive a call 36 hours.
I need it to work today for my job. Can anyone help?
I have a Mac OS X VERSION 10.7.5

Bagwelldavid have you checked the configuration of your software firewall? From the behavior you are describing it would appear that the Adobe Application Manager is being blocked from accessing the Internet. You may also want to try the steps listed in Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Adobe application manager wont install

hi
Ive deleted adobe application manager and now it wont reinstall
help please

How did you delete?
If you did not properly UN-install, you will need to run the cleaner before you RE-install
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Creative Cloud Desktop App wont install on my Win 7

Hello,
i have been trying to install the CC Desktop on my computer all day today but it doesnt seem to work. I cleared the cache and tried to run the application in safe mode too but it just doesnt work. Does anyone have a work around to this?
Thanks,

Hi ***,
Welcome to Adobe Forum,
Thank you for contacting Adobe (Case # 0185142334) & getting the issue resolved, in future,
you can refer to the following thread: http://forums.adobe.com/thread/1326073.
Regards,
Rajshree

Desktop manager wont install

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