Desktop Manager wont launch

I have Desktop Manager v6.1 and it has been working fine. Today when I try (either using PC or by plugging in my Torch) the application fails to start. Themeesage I get is:
Description:
Stopped working
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Rim.Desktop.exe
Application Version:                           6.1.0.36
Application Timestamp:                     4eb85358
Fault Module Name:                          KERNELBASE.dll
Fault Module Version:                        6.1.7600.16850
Fault Module Timestamp:                  4e211485
Exception Code:                                  e0434f4d
Exception Offset:                                0000b9bc
OS Version:                                          6.1.7600.2.0.0.256.48
Locale ID:                                             2057
I have tried Repair, removed my current version and downloaded a new version from the BB websiite and I get the same thing.
Any ideas?

i too got the same problem. if anyone finds solution please post it..
Edited content to comply withCommunity GuidelinesandTerms and Conditions of Use.

Similar Messages

Blackberry desktop manager wont detect blackberry

i have looked everywhere for a solution to my problem and i simply cannot find a fix. my blackberry curve 8520 wont connect to my desktop manager. i have tried everything i could think of however nothing has proven successful.
here is what i have so far done:
-reinstalled desktop manager
-installed latest update for desktop manager
-installed drivers for blackberry
-checked usb cable and ports
-made sure desktop manager was set to usb
-pulled the battery on the blackberry (power cycled)
-restarted my computer
i believe this is everythign i have currently tried, i am running 64x ultimate windows 7 and my computer does recognise that a blackberry is put in as everytime i do so a ballon at the bottom om my screen says a blackberry has been detected and gives it a drive name and such. it is also charging which ensures enough power is being delievered to the blackberry. i do not have another computer to try the desktop manager on. if anyone has a fix to this issue please respond asap as help would be very much appreciated.

Hi and Welcome to the Forums!
Here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Desktop Manager wont start

I am SOOOO frustrated.
I have installed the BB Desktop Manager software (never installed or used it before) and it has downloaded fine but it just wont open!! No errors, just nothing. Am getting really frustrated.
Any ideas?

I am not sure I understand - are these instructions you have seen/been given?
What is the context for your post? I have an issue with DM 6.02 and Windows 7 which is that DM just won't start, the only workaround I have found is to downgrade to 5.0.1 which is not ideal but does seem to work. It worked fine on XP but when I switched to Windows 7 it installed fine but then would not start up.

LaCie desktop manager wont run in lion

Hi
I have just purchased a new 1TB LaCie D2 Quadra External hard drive and connected it by Firewire 800 to my 27" iMac.
I am aware of some compatibility issues, and the setup assistant would'nt run on Lion and you have to reformat manually, which I have done.
I then had to download v.1.4.3 of LaCies Desktop manager which has loaded and installed successfully, however when I launch the desktop manager, it says "No LaCie desktop manager compatible device found".
I am in dialogue with LaCie Support but the turnaround is about 1 response a day, and I am keen to sort this out....
Thoughts are that this forum will be far quicker ! !
Many Thanks

zeff from shanghai wrote:
Parallels Desktop is dead in my Imac after update to Mac OS Lion.
If you can't start Parallels after Lion upgrade do this:
Open Terminal and past this 5 command lines one after another. After pasting first line, sudo command will ask you for your user password, so you have to enter it and press Enter (only after first command):
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hypervisor.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hid_hook.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_usb_connect.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_netbridge.kext"
sudo kextutil "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_vnic.kext"

Application manager wont launch

I just used the application manager earllier today to download CS6, now it wont launch. I dont want to reinstall. The application manager is signed in as a different login, not the login I used to purchase creative cloud, but I cant sign out of the application manager. Ive read the other threads on this problem but none of them were helpful. What can I do to get this thing going?

The Apps page https://creative.adobe.com/apps is currently unavailable. This is also impacting the list of applications in the Adobe Application Manager, and being able to download an application even if it is listed. We are actively investigating the issue to restore service as quickly as possible. We will provide updates on the Adobe Forums.

Desktop Manager Wont Work !!!

Desktop manager is installed and when you open the program it appears to launch but then I get an error box saying its stopped working and to close the program.....can anyone help with this...or point me in the direction of a fix for this....its really frustrating as I want to load some pictures onto my phone and cant.....

First, you need administrator privileges on the machine. Then when you install you need to right click on the .exe file and select "Run as Administrator."
I would do a clean uninstall using this:
http://www.blackberry.com/btsc/KB02206
Then reinstall using the "run as administrator" method.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry desktop manager Wont install On my Macbook Air

Hi, Ive got a 2011 13' Macbook air, i7processor 4ghz etc
Ive ben trying to instal the bbdm on it for some time. When I download the software and try to open it i get a terminal screen whith the hading Blackberry Desktop software.mpkg --Bash-- 80x24
Any help would be appreciated
Thanks

Please note that I am using Blackberry Desktop Manager 6 under Windows 7 Professional OS under Virtual Machine(Vmware Fusion 3.1.3). I use to do Certificate Sync from Windows Internet Explorer to Blackberry Device. How do I acheive this thru Blackberry Desktop Manager for Mac.
Thanks

Desktop Manager Wont Backup Word Substitution

I'm using Desktop Manager 6 with OS6, and my Desktop Manager won't backup my Word Substitution list (formerly called autotext in OS5). I have about 200 of the word substitution entires in my phone, but when i try to back them up, the desktop manager only shows that I have 3 entries. There's no error message or anything, it just shows 3 entries, when I know i have at least 200. Anyone know how to fix this? I really dont want to have to re-enter 200 entries manually if I ever need to restore my phone. Thanks

It seems a little silly that it cant be backed up since it's clearly in the list of applications you can choose when you click on customized backup. If it can't be done, why even put it there in the first place?? I dont have any blackberries with OS5 still on it, but the method you described is exactly how i got my old autotext list onto OS6, I restored my last OS5 backup and then added all the updates manually. I'm trying to figure out a way to save the word substitution list as a memo (which can be backed up) but I dont want to copy and paste each entry individually, so it loks like i'm out of luck on this one...
Thanks for your input tho )

Desktop manager wont find Phone thru blue tooth

I need help.
When I try to connect my phone using blue tooth to the desktop manager (4.6.0.1.2), it doesnt recognize it. In the options menu the blue tooth boxes are not accessable to check. I paired up my phone with my computer and that worked using the pass key where you type in the code in your phone then your computer. It then says connecting to local service then installing modem and the blue tooth icon illuminates next to the computer time briefly then goes out. I bypass the advanced modem settings screen and it wants me to add a dial up number, name and password. As I do not wish to use my phone as the internet connection I click finish. My 8700 now shows in the window along with my mouse and headset. When I try to connect my phone it attempts to connect by saying opening port then it trys to dial by using the *99 and non existant name and password. I then get the error message. With all this said, is there any way to just connec my phone without it trying to dial up first?
Note: it does connect thru the usb cable just fine.
Thanks

Hi,
You won't be able to transfer pictures and media through the desktop manager. It's main functions are backing up and syncing to Outlook yahoo, for contacts calendar etc. You can however sync through Bluetooth. (native drivers only)
here is the link:
http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04132&sliceId=SAL_Public&command=show&forwa...
As far as media is concerned the quickest, most efficient, and easiest way is to plug the USB into the PC and BB
(IF you have a MEDIA CARD in the BB), it will come up as a flash drive under windows explorer.
Then you simply drag and drop your media to the card. In Bluetooth transfer, the BB takes only one file
at a time, which is why I suggest the USB able.
There is a media Sync program that is very stable, and is a stand alone system here is the link:
http://na.blackberry.com/eng/devices/features/media/mediasync.jsp
Thanks,
If you need more info please ask! If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks
Message Edited by Bifocals on 10-31-2008 12:55 AM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop manager wont install

Ive run the cleaner tool, downloaded the Cloud desktop manager and it fails to install gives me Error Code 50:

Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

CC Application Manager wont launch following failed update

The app mgr told me this morning there were an update for it so I ran it. It ran for about a half hour with the progress bar never completing so finally I killed it and an error msg came up that unfortunately I did not save. I got home after work and was trying to try it again and now the app mgr won't launch at all when I try to run it. Since this is the app that updates my PS CC, Bridge, and Lightroom, it's kind of important. I found a pdApp.log file that I am providing a dropbox link for below. Please help me resolve this ASAP. BTW, I have reapeatedly had problems updating the app manager but up to now I've had luck by trying it right after a clean reboot and running "as admnistrator". However this is the first time after a failed update the application will not launch at all. I have tried rebooting and that was not the answer this time around.
Here are the pdApp.log that has entries for today(03/21/14)...
https://www.dropbox.com/s/8qozs1jzazrwwbz/PDApp.log

ErosStudios please try the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

Sync BlackBerry automatically without launching Desktop Manager

Hi all! 1st up I apologise if this question has already been answered on the forum somewhere - the searches are so vast I wasn't able to read all posts in detail!
I have a Torch 9800 and am not running through an enterprise. Have installed Desktop Manager 6.
I've set it up such that my contacts, mails etc. sync automatically but this seems to mean 'automatically when Desktop Manager is launched' which is still not fully automatic...
Is there any way to either have this sync occur without intervention as soon as I plug my BB into the USB or to change the autorun settings that it launches Desktop Manager when it sees my handheld? (The best autorun settings I can find is to automatically sync media, not organiser...)

I have the same issue.
I succeed to USB sync manually my BB Torch 9800, but after that... nothing is updated.
I need to manually re-click to the button in BB Desktop PC.
--> BB team, could you please add an automatic option ? (at least periodic 5-30 min autosync)

Manual lauch of desktop manager when stating computer

How do I get desktop manager to launch manually rather than at startup of my computer?

there was an option when I installed the Desktop Manager.
you can either uninstall it and install it again, or find where that option is, now.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Desktop Manager Run Errors

I am running the latest version of Desktop Manager. Something happened within the last couple of months that when I run the application I get a popup window called "Microsoft Exchange Setup Wizard"
In the window there is a program checked off called "Winfax pro" with a checkoff next to "Use the following information services" So I hit next. I get another window that says "The Winfax Logon Provider is now fully configured and ready to use" and I hit next again. Now I get the last window that reads "An error prevented the personal folders information service from being added to the profile. Try again. If the problem persists contact your administrator". Then I hit finish and the desktop manager loads and runs fine. I don't know what causes all of this. I never had to do this before. I do not use MS Exchange and I don't have exchange installed on my computer. I don't use the synchronzing feature at all. All I use the desktop manager for is transferring photos, music and ringtones. This is becoming a Nuisance everytime I start the manager. Any ideas anyone ? I am using Windows XP Sp3
UPDATE: It appears that when I click on the Icon to start the desktop manager software, it thinks that I want to run the Redirector software, So i tried to run Desktop manager by clicking directly on the DesktopManager.exe file but it still takes me to MS Exchange Setup Wizard.
UPDATE: Finally got it to work. It appears that during a software update, Desktop manager decided to install the redirector software and lead it to believe I was running MS exchange server. I uninstalled Desktop Manager completely and reinstalled. That solved the problem and I no longer get the MS Exchange setup wizard when desktop manager is launched.

I've tried uninstall/reinstalling desktop software, updating my Curve 8310 software, and a simple computer restart. On my gf's computer, I ran the script: regsvr32 /u "C:\program files\common files\microsoft shared\dao\dao360.dll" and then ran it again without the /u and I didn't receive those errors anymore. Maybe just lucky, well I'll wait to see... Any suggestion would help!

Apploader.msi Error when launching Desktop Manager 5.0

Tried to launch Desktop Manager 5.0 today to sync my BB Curve 8310 and a Windows Installer error pops up.   Desktop Manager 5.0 has been working fine up to now.
The error message says, " The feature you are trying to use is on a network resource that is unavailable".   It is looking for the Apploader.msi file in the C:\Documents and Settings\user\Application Data\Research In Motion\BlackBerry\ directory.
Can't seem to find it and have no idea why I'm having this problem now after working fine before.
Any suggestions??
Thanks,
Herb...

This is really odd...is this a work computer? Did they redirect your C: drive to a server somehow? Do you have perhaps a different truly local hard drive that you could use as the installation destination? Really odd indeed...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Desktop Manager wont launch

Similar Messages

Maybe you are looking for