Desktop Messenger 5.0.1 Application Loader a wreck
I love my new Storm2, but the DM 5.0.1 Application Loader seems to be in a useless state of wreckage. I am being asked to update the 5.0 Core apps, which I have already done. It is trying to remove Blackberry Messenger 4.7, which was long ago replaced by BM 5.0. Now it insists on downgrading or removing my purchased version of Documents To Go 2.0. Yes, I have the newest version (before someone even brings it up). PLEASE PLEASE PLEASE fix the App Loader!!!
Solved!
Go to Solution.
It really isn't an issue of the app loader as much as it is a problem of it seeing the applications on your desktop as newer, for the OS you have installed. Yes, it doesn't make much sense, I agree.
For you DocsToGo, search across your entire c: hard drive for documentstogo.alx and delete any instance of it.
For the BBMessenger, my experience is that app loader will indicate it is about to delete the BBMessenger , but it won't. It is saying that the BBMessenger it sees will not be loaded, due to the BBM v5 on the device, and since it is a part of the core apps, it wants to.
Just ignore it. It will all work out in the wash as soon as RIM updates the core apps to include BBM v5
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Similar Messages
-
Application Loader error after upgrading to DT 6.1
I upgraded Desktop from 6.0.1.18 to 6.1.0.35 (Windows XP SP3), and now I'm getting
a popup with the following message when I connect the phone (Torch 9800, 6.0 Bundle 695)
and type in the password.
Handheld Application Loader Wizard has encountered a problem and needs to close.
Clicking on the detail link in the popup produces another popup with this info:
AppName: loader.exe AppVer: 6.0.1.33 ModName: loader.exe ModVer: 6.0.1.33 Offset: 0015a360
Desktop runs after dismissing the popups, but Applications cannot be viewed, and Music
sync no longer works. There were no such problems with DT 6.0.1.18.
Any idea how to fix this?I like you to check out the other 'Handheld error' link:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Handheld-Application-Loader-Wizard-ha...
I spent some time of trying different loader versions and found out that loader version 6.0.1.15 seemed to overcome the error problem. The idea is to replace your current loader.exe version 6.0.1.33 with an older version 6.0.1.15 which I found on the Bell Device Software download page for the Torch 9800. We need to install this device software temporarily and then uninstall it again so it does not conflict with your AT&T device software in case you need it.
Note that we copy this device software temporarily to get version 6.0.1.15 installed in the ‘AppLoader’ folder of the DTM (Desk Top Manager). This works only if one first deletes the loader.exe file in this folder before one installs Bell's Torch 9800 Device Software.
I recommend to store a copy of this older folder version, say on your desktop afterwards in case future DTM upgrades still cause this 'Handheld error' till RIM has time to look at this issue and fix it. If we install a DTM it will always put its new loader version into the 'AppLoader' folder and overwrites whatever is present. This is what happened to you. If you have copy of this previous loader version then re-install it and skip my solution 6.0.1.15.
Check out page 2 of the above link for the rest of the info and tell me which USB host controller resides in your PC with the ‘Handheld error’. I am collecting ‘lemon’ USB controllers for the record. Who knows what other problems
are related to these trolls?
If you liked my suggestion show your support by clicking the’ blue thumb up’ box in this reply posting. When you click the’ blue thumb’ I get a contributor ‘like it’ brownie point and if the suggestion resolved your problem, select also “Solution” so other forum members can see the ‘solution check mark' icon beside your subject header on the 'supportforums' listing. Thx. -
Model: Curve 8900
Provider: At&t
Platform: 4.2.0.108
I'm ready to throw this phone in the blender.... if I could only back up my data first. A couple of months ago the What's App application required an update. I updated it and ever since my phone has steadily had more and more issues. First, I kept getting this uncaught error message, shortly thereafter the 2 email accounts (both gmail) that I have linked to the account disappeared. The message icon shows that I have messages, but icons not there (I have tried the show all option). At one point the message icon started exponentially adding the number of messages until it got up to over 86,000. When I reboot the phone it goes back down and then steadily increases again... usually though it's more to 400 - 500 rather then tens of thousands. I have been trying to install updates and do a wipe of the BB so that I can start from scratch, unfortunately the application loader is unable to back up data. The desktop manager is unable to connect to the blackberry and indicates that an upgrade is required. I have tried doing the upgrade both directly from the phone and connected to the desktop manager, but nothing seems to work. If I try to upgrade the software directly from the BB, I get to the start download button and when I click, nothing happens. I have removed all applications except bberry app world and one game that I play, Pixelated Plus. Still nothing. Any ideas?Do you want to save the messages?
If not (and I think they are the problem) open the Desktop Software > Device > Delete Data and click the "select Data" option. Select the Messages to remove. Complete the prompts and finish.
Then, return to backup the entire device, and see if that is possible to complete this time with no messages.
Now, once the back up is done and you have your data, you can disconnect the device.
Now, use BBSAK to wipe the device and subsequently load the new operating system.
**If you cannot complete the backup again above, you might have to do without it, OR you can use the Desktop Software to sync your Address book, calendar, memos and tasks to Outlook. OR, you can easily install and use BlackBerry Protect to backup your device over the air to RIM servers, then once wiped and the new OS reloaded, you can use Protect to restore the data back to the 8900. << This you should do regardless.
Good luck, post back here as you have questions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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PIN: C0005A9AA Display/Scan Bar Code -
Application Loader Via Desktop Software
Hi All
Ive just got my 1st Blackberry (8120), after using Nokia's for many years, and so far so good
I downloaded the latest version of the desktop software, and im trying to upload things by the application loader such as themes.
however i have already got the theme, and the Opera mini browser but the appliction wants to remove what ive already installed on my phone even if i take out the tick box on the applications it wants to remove and I have deslected "erase all currently installed applications" in the options menu.
Why does the application installer insist on removing any prev installed files, does anyone know a way around this - many thanks
SteTry this to put the software on device..
Open DTM - then application loader. on the first screen, connect the blackberry WITH THE BATTERY OUT.
Leave it for up to 3 mins till you see the pin number flash under connections.
Then press next and then replacement the battery.
The follow the steps found Here.
This of course will only work if you actually have the Device software installed to the computer as well.
To check if you do, open up desktop Manager - Help - About Desktop Manager - Click Device Software Tab.
In here you should see the software installed to the pc listed.
If not, go to http://na.blackberry.com/eng/support/do ... _sites.jsp to download the software specific for your carrier/device.
Failing all this, your carrier should have escalated the call to RIM to do a javaload over the phone with you before they authorised a replacement device. Oh well not to worry.
RIM do a javaload when the application loader won't recognise the device, with or without the battery in it.
Also make sure there is no other power going to usb devices and if a laptop, have it plugged into ac power.
Good luck and let us know how you go!
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~ -
Application loader client without desktop manager?
hi,
in short the initial situation: business policy forbids to install the desktop management software, but i need the application loader to install software. furthermore, this software has no over the air access, so again, i need the application loader.
i already tried the web application loader plus web server, but did not succeed.
is there a stand alone application loader?
thanks
hannes
Solved!
Go to Solution.Would this method work for you?
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04537&sliceId=SAL_Pub...
Also known as application loader lite I think. -
Desktop Mgr: Music services failed to load.
Hello, I've tried to reinstall the desktop manager, formatted the 16GB Media Card, in the Memory section of the Options (Compression - Disabled, Media Card Support - On, Media Transfer Protocol - On, Mass Storage Mode - On, Auto Enable Mass Storage Mode When Connnected - Yes).
I can sync Pictures, Videos, Calendar, Contacts, Tasks. However, when I select Music from Media Sync I get "Music Services Failed to Load "An unexpected error occurred."
Desktop Mgr Bundle 1656 | Windows 7 Professional SP1 | 64bit
I have attached the desktop.log
09:21:58.928|DEBUG|20|RimDeviceManager.exe|0|[1208] [3251AF1B:C8C320] Device Connection Acquired
09:21:58.929|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4DE30] Connection to device established.
09:21:58.929|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:21:58.929|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::Connect|PIN:0x3251AF1B] Desktop connection acquired.
09:21:58.942|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::GetProtocolId|PIN:0x3251AF1B] Protocol found. Protocol: Database Access Id: 1.
09:21:59.728|INFO |45|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ExecuteAfterStartup>b__2c()
09:21:59.729|INFO |45|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2005
09:21:59.734|INFO |9|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::~IManagedDesktopChannelConnection|844214043] Destroying IManagedDesktopChannelConnection.
09:21:59.735|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl:isconnect|PIN:0x3251AF1B] Disconnecting desktop channel connection.
09:21:59.735|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] Disconnecting device.
09:21:59.747|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8C320
09:21:59.747|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] device disconnected.
09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection release requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection released requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] Disconnecting device.
09:21:59.748|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8C320
09:21:59.748|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
09:21:59.748|DEBUG|9|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4DE30] device disconnected.
09:21:59.750|DEBUG|1|Rim.Desktop.IntelliSync.|0|Auto organizer sync - device 844214043
09:21:59.804|INFO |1|Rim.Desktop.Common|0|Setting Rendermode to SoftwareOnly for Window Rim.Desktop.IntelliSync.View.ProgressDialog
09:21:59.805|DEBUG|1|Rim.Desktop.IntelliSync.|0|Performing operation Rim.Desktop.IntelliSync.ViewModel.MainViewModel+OperationDelegate on device 844214043
09:21:59.805|DEBUG|1|Rim.Desktop.IntelliSync.|0|Execute organizer operation in an already acquired device session.
09:21:59.806|DEBUG|1|Rim.Desktop.IntelliSync.|0|Finished operation Rim.Desktop.IntelliSync.ViewModel.MainViewModel+OperationDelegate
09:21:59.815|DEBUG|23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::IManagedDesktopChannelConnection|844214043] Creating ManagedDesktopChannelConnection.
09:21:59.815|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::Connect|844214043] Connecting to device.
09:21:59.815|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnectionIN:0x3251AF1B] "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl" client requesting device connection.
09:21:59.815|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Establishing new connection to device.
09:21:59.815|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E1B0] Connecting to device.
09:21:59.816|INFO |30|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x1538, THREADNAME="Unnamed"
09:21:59.816|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Acquire Interface RIMDESKTOPCHANNEL on device B8F798
09:21:59.817|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass false false
09:21:59.817|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Disable Bypass
09:21:59.873|INFO |43|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ExecuteAfterStartup>b__2c()
09:21:59.873|INFO |43|Rim.Desktop.Services.Tasks|0|TASK: [Task_Action_After_Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2005
09:22:00.242|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. TRUE
09:22:00.391|INFO |45|Rim.Desktop.Media|0|Task [videos_SetThumbnailTask] running after delay on new thread
09:22:00.391|INFO |45|Rim.Desktop.Media|0|Task [videos_SetThumbnailTask] run on new thread MTA
09:22:00.391|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none
09:22:00.392|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
09:22:00.393|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
09:22:00.394|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
09:22:00.394|INFO |49|Rim.Desktop.Media|0|TASK: [videos_SetThumbnailTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2
09:22:00.464|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. FALSE
09:22:00.464|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:C8F138] Device Connection Acquired
09:22:00.465|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E1B0] Connection to device established.
09:22:00.465|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:22:00.465|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::Connect|PIN:0x3251AF1B] Desktop connection acquired.
09:22:00.476|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::GetProtocolId|PIN:0x3251AF1B] Protocol found. Protocol: Database Access Id: 1.
09:22:17.475|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::~IManagedDesktopChannelConnection|844214043] Destroying IManagedDesktopChannelConnection.
09:22:17.475|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl:isconnect|PIN:0x3251AF1B] Disconnecting desktop channel connection.
09:22:17.475|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] Disconnecting device.
09:22:17.488|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8F138
09:22:17.489|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] device disconnected.
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection release requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection released requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] Disconnecting device.
09:22:17.489|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Release Interface C8F138
09:22:17.489|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass true true
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E1B0] device disconnected.
09:22:17.489|DEBUG|23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::IManagedDesktopChannelConnection|844214043] Creating ManagedDesktopChannelConnection.
09:22:17.489|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::Connect|844214043] Connecting to device.
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnectionIN:0x3251AF1B] "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl" client requesting device connection.
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Establishing new connection to device.
09:22:17.489|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E0B0] Connecting to device.
09:22:17.490|INFO |49|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x1910, THREADNAME="Unnamed"
09:22:17.490|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Acquire Interface RIMDESKTOPCHANNEL on device B8F798
09:22:17.490|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] enableBypass false false
09:22:17.490|DEBUG|29|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] Disable Bypass
09:22:17.976|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. TRUE
09:22:18.529|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:B8F798] lockPassword. FALSE
09:22:18.530|DEBUG|20|RimDeviceManager.exe|0|[1B1C] [3251AF1B:C9B058] Device Connection Acquired
09:22:18.530|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4E0B0] Connection to device established.
09:22:18.530|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:22:18.530|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::Connect|PIN:0x3251AF1B] Desktop connection acquired.
09:22:18.540|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl::GetProtocolId|PIN:0x3251AF1B] Protocol found. Protocol: Database Access Id: 1.
09:22:19.241|INFO |23|Rim.Desktop.DesktopChannelWrapper|0|[IManagedDesktopChannelConnection::~IManagedDesktopChannelConnection|844214043] Destroying IManagedDesktopChannelConnection.
09:22:19.241|INFO |23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:esktopChannel:esktopChannelImpl:isconnect|PIN:0x3251AF1B] Disconnecting desktop channel connection.
09:22:19.241|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] Disconnecting device.
09:22:19.253|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Release Interface C9B058
09:22:19.253|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] enableBypass true true
09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] device disconnected.
09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection release requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::ReleaseDesktopChannelConnection|PIN:0x3251AF1B] Desktop connection released requested by "Rim.Desktop.Services.Device.DesktopChannel.DesktopChannelImpl".
09:22:19.253|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] Disconnecting device.
09:22:19.254|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Release Interface C9B058
09:22:19.254|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] enableBypass true true
09:22:19.254|DEBUG|23|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::disconnect] [13F4E0B0] device disconnected.
09:22:19.276|DEBUG|9|Rim.Desktop.Services.Configuration|0|Saving configuration. Path: C:\Users\Ron\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
09:22:19.280|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] Login-Finished Login Handler. Client: IntelliSync
09:22:19.280|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] Login-Device login succeeded, device online.
09:22:19.282|DEBUG|9|Rim.Desktop.Services.Device|0|[desktop_device_connection:eviceUtilities::GetDeviceRegistryProperty] HardwareIDOverride not found.
09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|Device report already sent today skipping. Device: PIN:0x3251AF1B
09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|[ProcessDeviceLoginRequest] Exit. Device: PIN:0x3251AF1B
09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Device Login], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoginCurrentDevice>b__11()
09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Device Login], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 41947
09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Characteristics]], STATE: Pending, TRANSITION: none, OPERATION: none
09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Characteristics]], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnDevicePropertyChanged>b__41()
09:22:19.287|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Characteristics]], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 0
09:22:19.288|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Online]], STATE: Pending, TRANSITION: none, OPERATION: none
09:22:19.288|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Online]], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnDevicePropertyChanged>b__42()
09:22:19.288|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x3251AF1B] Publish Device Attributes Changed. [Online]], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 0
09:22:19.289|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device attribute changed.
09:22:19.289|INFO |1|Rim.Desktop.CertSync|0|CertSync current device attribute changed.
09:22:19.289|DEBUG|1|Rim.Desktop.AppManagement|0|Loader client service supported by device: PIN:0x3251AF1B
09:22:19.290|INFO |1|Rim.Desktop.Shell|0|[DeviceAttributesChangedEventHandler] DeviceState: Device: PIN:0x3251AF1B Attached: True Inoperative: False OnlineState: Online DefaultTransport: USB.
09:22:19.292|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. Current: New:
09:22:19.292|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. No change, ignore.
09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device attribute changed.
09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device attribute changed - online attribute changed, set the sync button.
09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button.
09:22:19.292|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button - device is online, add the sync button.
09:22:19.292|INFO |1|Rim.Desktop.CertSync|0|CertSync current device attribute changed.
09:22:19.355|DEBUG|1|Rim.Desktop.CertSync|0|Fetched 0 new certificate(s), Updated 0 existing certificate(s) from Source
09:22:19.355|INFO |1|Rim.Desktop.CertSync|0|Creating certificate sources
09:22:19.355|INFO |1|Rim.Desktop.CertSync|0|CertSync Library Instance - Initialized
09:22:19.355|INFO |1|Rim.Desktop.CertSync|0|CertSync Preference Library Instance - Created
09:22:19.356|INFO |1|Rim.Desktop.CertSync|0|CertSync Server Library Instance - Created
09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|CertSyncLib initialized with device: 3251AF1B
09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|ICertSyncPreferenceLib initialized with device: 3251AF1B
09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|updating CertUsageFiltersTypes
09:22:19.356|DEBUG|1|Rim.Desktop.CertSync|0|updating CertTabFiltersTypes
09:22:19.358|DEBUG|1|Rim.Desktop.AppManagement|0|Loader client service supported by device: PIN:0x3251AF1B
09:22:19.358|INFO |1|Rim.Desktop.Shell|0|[DeviceAttributesChangedEventHandler] DeviceState: Device: PIN:0x3251AF1B Attached: True Inoperative: False OnlineState: Online DefaultTransport: USB.
09:22:19.359|INFO |1|Rim.Desktop.Shell|0|PIN:0x3251AF1B CheckForDeviceSoftwareUpdate
09:22:19.361|INFO |1|Rim.Desktop.Shell|0|Create DeviceLoaderSession. Device: PIN:0x3251AF1B Type: CheckDeviceSoftwareUpdates.
09:22:19.361|INFO |1|Rim.Desktop.Shell|0|[LoaderSession Device: PIN:0x3251AF1B Type: CheckDeviceSoftwareUpdates] Create DeviceLoaderSession.
09:22:19.363|DEBUG|1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] InternalAcquireDeviceRequest Device requested. Online: True Client: DeviceLoaderSession Priority: 20 Transport: USB
09:22:19.369|INFO |46|Rim.Desktop.Services.DeviceManager|0|[PIN:0x3251AF1B] HandleDeviceRequest OnAcquired. Client: DeviceLoaderSession Token: System.Object Result: Ok
09:22:19.371|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::AppLoader::LoaderClient::LoaderClientIN:0x3251AF1B] Creating LoaderClient. 26578809
09:22:19.371|DEBUG|46|Rim.Desktop.Services.Device|0|[LoaderClientModel::LoaderClientModel] Loaded "C:\Program Files (x86)\Common Files\Research In Motion\AppLoader\LoaderClient.dll", version: 6.0.1.33, date: Jun 7 2011
09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::HandheldAgent::HandheldAgentLoader::LoadDeviceConfiguration|PIN:0x3251AF1B] Acquiring Handheld Agent properties.
09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnectionIN:0x3251AF1B] "Rim.Desktop.Services.Device.HandheldAgent.HandheldAgentLoader" client requesting device connection.
09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Establishing new connection to device.
09:22:19.379|DEBUG|46|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4DF30] Connecting to device.
09:22:19.385|INFO |51|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x6B0, THREADNAME="Unnamed"
09:22:19.385|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Acquire Interface RIMDESKTOPCHANNEL on device B8F798
09:22:19.386|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] enableBypass false false
09:22:19.386|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] Disable Bypass
09:22:19.721|DEBUG|20|RimDeviceManager.exe|0|[1B1C] Enable Serial Bypass. Current State: false New State: false
09:22:19.746|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] lockPassword. TRUE
09:22:19.976|DEBUG|20|RimDeviceManager.exe|0|[4B4] [3251AF1B:B8F798] lockPassword. FALSE
09:22:19.976|DEBUG|29|RimDeviceManager.exe|0|[4B4] [3251AF1B:C9BEE0] Device Connection Acquired
09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[IDesktopChannelConnectionImpl::connect] [13F4DF30] Connection to device established.
09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceInternal::AcquireDesktopChannelConnection|PIN:0x3251AF1B] Device connection established by "Rim.Desktop.Services.Device.HandheldAgent.HandheldAgentLoader".
09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_get_databases_summary] _get_databases_summary. MultiSource: false.
09:22:19.977|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_refresh_databases] _refresh_databases. MultiSource: false
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: CustomWordsCollection Version: 0 Entries: 1092 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Key Store Options Version: 0 Entries: 1 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Handheld Agent Version: 1 Entries: 376 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: KeyStoreManager Version: 0 Entries: 1 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Profiles Options Version: 1 Entries: 1 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Attachment Data - Calendar Version: 0 Entries: 0 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Quick Contacts Version: 0 Entries: 2 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Data Cache Version: 1 Entries: 21 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Configuration Channel Version: 1 Entries: 5 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Input Learning Data Version: 0 Entries: 304 Size: 0
09:22:20.242|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Device Options Version: 1 Entries: 0 Size: 0
09:22:20.245|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Phone Call Logs Version: 0 Entries: 194 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Mobile Network Options Version: 1 Entries: 1 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: WTLS Options Version: 0 Entries: 1 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Address Book - All Version: 0 Entries: 386 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Firewall Options Version: 0 Entries: 1 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Address Book Options Version: 0 Entries: 1 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Calendar Options Version: 0 Entries: 1 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Categories Version: 0 Entries: 4 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Map Locations Version: 0 Entries: 2 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Calendar Version: 5 Entries: 1327 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Default Service Selector Version: 2 Entries: 3 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: AutoText Version: 2 Entries: 107 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Random Pool Version: 0 Entries: 1 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: RMS Databases Version: 1 Entries: 12 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Recent Contacts Version: 0 Entries: 130 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Purged Messages Version: 0 Entries: 0 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Application Permissions Version: 1 Entries: 108 Size: 0
09:22:20.246|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Trusted Key Store Version: 0 Entries: 76 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Enhanced Gmail Plug-in Version: 17 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Address Book - Last Used Hints Version: 0 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SlideshowToGoPrefs Version: 1 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PIN Messages Version: 3 Entries: 0 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Folder Id Version: 0 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Code Module Group Properties Version: 1 Entries: 55 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: MMS Options Version: 1 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Location Based Services Version: 0 Entries: 0 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Message List Options Version: 1 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Policy Version: 0 Entries: 0 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Channels Version: 1 Entries: 0 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Compatibility Settings Version: 0 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PasswordKeeper Version: 1 Entries: 0 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: WordToGoPrefs Version: 1 Entries: 1 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Folders Version: 1 Entries: 2 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SMS Messages Version: 5 Entries: 139 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Phone History Version: 0 Entries: 356 Size: 0
09:22:20.247|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Saved Email Messages Version: 3 Entries: 11 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Smart Card Options Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Handheld Key Store Version: 0 Entries: 76 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Map Settings Version: 0 Entries: 10 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PGP Key Store Version: 0 Entries: 0 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SheetToGoPrefs Version: 1 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Suretype options Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: SQLite Keys Version: 1 Entries: 0 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: MemoPad Options Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BlackBerry Messenger Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Input Method Switcher Option Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: File Explorer Network Favorites Version: 0 Entries: 0 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: MMS Messages Version: 1 Entries: 0 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Theme Settings Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: ITUTPredictive Multitap options Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Input System Properties Version: 0 Entries: 1 Size: 0
09:22:20.248|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Recipient Cache Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BackupAssistant settings Version: 1 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BIS Account Data Version: 1 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Content Store Version: 1 Entries: 0 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Voice Activated Dialing Options Version: 1 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Folders Version: 0 Entries: 9 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Certificate Options Version: 0 Entries: 0 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Memos Version: 0 Entries: 20 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: TCP/IP Options Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Tasks Options Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Clock Options Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: BBGroups Version: 0 Entries: 8 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: VideoRecorder Options Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Camera Options Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Bluetooth Options Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Service Book Version: 2 Entries: 18 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: TLS Options Version: 0 Entries: 1 Size: 0
09:22:20.249|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Messages Version: 1 Entries: 0 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Browser Bookmarks Version: 1 Entries: 2 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Phone Options Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Alarm Options Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: File Explorer Network History Version: 0 Entries: 0 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: File Explorer Options Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: AutoText Data Version Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Tasks Version: 2 Entries: 7 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Memory Cleaner Options Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: DocsToGoCommonPrefs Version: 1 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Diagnostic App Options Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: PasswordKeeper Options Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Mailbox Icon Management Options Version: 1 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Secure Email Decision Maker Version: 0 Entries: 1 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_parse_database_names] Adding Database. Name: Messages Version: 3 Entries: 40 Size: 0
09:22:20.250|DEBUG|46|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImplThe logfile was extremely big. BTW, I attached the entire log in the email replay.
Also I'm running iTunes 10.4.1.10. -
Application loader not working on blackberry curve 8310
Hi all,
I have some problem with my 8310. I want to install a asian langague, but application loader not working. I have a error message :
"The blackberry desktop software does not have
Blackberry device software for the device that
you have connected to the computer. Contact
your wireless service provider or system administrator"
blackberry desktop manager version 4.2.2.14
blackberry device manager version 4.2.2.10
application loader version 4.2.2.16
What is the good package to install ?
Thanks in advance.hello, you have a 8310. You must use an OS for the exact model. Using one for 8300 or 8330 will not work.
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Application Loader Is Now Empty. What Happened?
Hello I finally grew up from windows mobile and went to Verizon and upgraded to a Blackberry Storm 9530. The software in the box was version 4.7 which seems to be the most up to date. I installed it and hooked up my Storm a couple of times and the Application Loader would show everything installed on my Storm. I installed a couple of other apps on the side today without the software and they worked fine. Also, they showed up in the Application Loader with the default loaded software. Tonight I decided to hook the Storm back up to the PC and I went to search for updates for my software. When it tried to download the updates it gave a fatal error and the BB Desktop Manager crashed. My Storm then went to a white screen with a clock and would not response. I had to pull the battery and put it back in to boot my Storm back up. Ever since then when I go to the application loader it only shows the 2 apps I installed today and not any of the other apps so that I can remove or update them. They appear to be on my Storm and function, but not in that list. I uninstalled the software and reinstalled after a reboot and still only those 2 files show.
What can I do to fix my first BB that I now seem to have broken?
Thanks in advance,
A new and worried user.
Solved!
Go to Solution.Aydos wrote:
I installed a couple of other apps on the side today without the software and they worked fine.
What does that mean?
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I keep getting this message when i connect my new Bold 9900 and started getting it on my curve 8330 a couple months ago. I have the newest version of desktop manager 6.0 installed on both my laptop and my PC. The strange thing is it works flawlessly on my laptop, no error messages from either phone. Just got the new Bold last week, plugged it in to PC, same error. I have done alot of reading through the forums and have tried to uninstall and re-install the desktop software 3 or 4 times. Even tried upgrading the OS on the Curve and Bold on the Laptop. Plugged it back into the PC and same problem. I cannot force the Loader.exe to start on PC when I click on it on the C:\program Files/Common Files/Research in Motion/Apploader, crashes right away. Even tired a method that outlines how delete registry entries, etc and tried that. Does anyone have any further ideas or more detailed way to resolve this. Seems to be desktop manager issue as no problems with same devices on laptop.
Solved!
Go to Solution.Re: Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.
Sorry I will correct the laptop order:
Okay, on my desktop USB controllers:
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA USB Enhanced Host Contoller
On my laptop:
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub -
Handheld application loader encountered a problem and needs to close
This problem has been occurring for months for me now, and still, I have not found a solution. There used to be no problem. The solutions I found online including in this forum do not work for me. I have uinstalled and reinstalled all bb softwares on my computer, I have deleted the apploader files, i have restored my XP computer to its factory settings and updated everything from scratch, from SP1 to SP3, and still, no solution is in sight.
I copied the error log which is found below: I hope somebody can decipher this and offer a solution;
Thanks.
Loader caused an Illegal Instruction (0xc000001d)
in module Loader.exe at 001b:0055a360 CurrentThread:00000E4C.
Exception handler called in Loader.
Error occurred at 4/30/2012 20:37:18.
C:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe, run by Owner.
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600).
1 processor(s), type 586.
52% memory in use.
1472 MBytes physical memory.
700 MBytes physical memory free.
3372 MBytes paging file.
2603 MBytes paging file free.
2048 MBytes user address space.
1964 MBytes user address space free.
Context:
EDI: 0x00000000 ESI: 0x0017eb4c EAX: 0x02dffc78
EBX: 0x00000000 ECX: 0x02dffcc0 EDX: 0x01eaa0c0
EIP: 0x0055a360 EBP: 0x02dffd18 SegCs: 0x0000001b
EFlags: 0x00010206 ESP: 0x02dffc78 SegSs: 0x00000023
Bytes at CS:EIP:
66 0f d6 00 f3 0f 7e 41 08 8b 4a 10 56 c7 44 24
Stack:
0x02dffc78: 0017eb4c 00000000 02dffc90 77e88519 L..............w
0x02dffc88: 02dffc90 0017eb4c 00000000 0055bf80 ....L.........U.
0x02dffc98: 02dffcf4 02dffcc0 0da8226c 016bddd8 ........l"....k.
0x02dffca8: 016bddd8 00000000 7c910222 7c91019b ..k....."..|...|
0x02dffcb8: 7c9101db 7c9100c4 015b0000 00000000 ...|...|..[.....
0x02dffcc8: 00000000 7c910222 00000025 00150d78 ...."..|%...x...
0x02dffcd8: 00150000 0017a308 02dffcd0 00000000 ................
0x02dffce8: 00000000 0017eb4c 020fa918 ffffffff ....L...........
0x02dffcf8: 00000012 0017e954 0017cb5c 0017d31c ....T...\.......
0x02dffd08: 02dffca0 02dfff98 007f43b0 00000004 .........C......
0x02dffd18: 00000000 00000001 02dffdbc 00000000 ................
0x02dffd28: 00000001 7c900000 7c9000d0 02dffd24 .......|...|$...
0x02dffd38: 00000001 02dffd5c 7c910385 7c900000 ....\......|...|
0x02dffd48: 00000000 02dffe18 7c917c02 7c900000 .........|.|...|
0x02dffd58: 02dffdbe 00dffdb8 02dffdb8 02dffdbe ................
0x02dffd68: 7c917ca7 7c97e174 7c917c51 00006d19 .|.|t..|Q|.|.m..
0x02dffd78: 02dffe5c 7c809036 7c917c51 00006d19 \...6..|Q|.|.m..
0x02dffd88: 02dffe6c 7c903400 898cf301 00000000 l....4.|........
0x02dffd98: 02dffed4 7c900000 00000000 02dffdbc .......|........
0x02dffda8: 02dffdbc 00000000 00009a5e 00251f18 ........^.....%.
0x02dffdb8: 7c9132ff 74520000 6365446c 5065646f .2.|..RtlDecodeP
0x02dffdc8: 746e696f 74007265 6365446c 5065646f ointer.tlDecodeP
0x02dffdd8: 746e696f 00007265 0076fa1d 7c910060 ointer....v.`..|
0x02dffde8: 7c8106f9 0000001b 00000200 02dffffc ...|............
0x02dffdf8: 00000023 00007fc1 02dffd74 00000000 #.......t.......
0x02dffe08: 02dfff24 7c90e920 7c917c58 ffffffff $... ..|X|.|....
0x02dffe18: 7c917c51 7c917e8f 7c900000 02dffe5c Q|.|.~.|...|\...
0x02dffe28: 00006d19 02dffed4 00000000 00000000 .m..............
0x02dffe38: 00000001 02dffed8 00000000 00000001 ................
0x02dffe48: 7c800000 7c8000f0 02dffe40 00000001 ...|...|@.......
0x02dffe58: 02dffe78 00110010 7c80903c 00000000 x.......<..|....
0x02dffe68: 02dfff34 7c917c02 7c800000 7c900000 4....|.|...|...|
0x02dffe78: 00000005 02dffed4 02dffeda 7c917ca7 .............|.|
0x02dffe88: 7c97e174 7c90df4a 7c809590 7ffd8000 t..|J..|...|....
0x02dffe98: 02dfff28 7c8095d2 02dffed4 7c8095c0 (......|.......|
0x02dffea8: 00000000 020fa918 00000000 00000218 ................
0x02dffeb8: 00000028 00000234 015b0000 02dffcbc (...4.....[.....
0x02dffec8: 00000000 02dfff98 7c90e920 7c9101e0 ........ ..|...|
0x02dffed8: ffffffff 7c9101db 00772690 015b0000 .......|.&w...[.
0x02dffee8: 00000000 00000020 016bddd8 00000000 .... .....k.....
0x02dffef8: 016bddd8 02dfff14 0077101e 00000020 ..k.......w. ...
0x02dfff08: 0040fc65 00000000 02dffea8 02dfffa8 e.@.............
0x02dfff18: 0da8226c 02dfffa8 00554c9d 280ec6c6 l".......LU....(
0x02dfff28: 00000800 016bddd8 00490f8b 00000003 ......k...I.....
0x02dfff38: 280ec6c6 0001c200 0048f500 016bddd8 ...(......H...k.
0x02dfff48: 024e6b98 02dfffa8 00000000 00000001 .kN.............
0x02dfff58: 00492a9e 024e6b98 0001d5c0 024e6b98 .*I..kN......kN.
0x02dfff68: 00000218 00000230 00000234 0076f9f7 ....0...4.....v.
0x02dfff78: 00000000 0da820dc 0001d5c0 024e6b98 ..... .......kN.
0x02dfff88: 024e6b98 c000001d 02dfff7c 02dff894 .kN.....|.......
0x02dfff98: 02dfffdc 00773300 0ff9ebf4 00000000 .....3w.........
0x02dfffa8: 02dfffb4 0076fa9f 00000002 02dfffec ......v.........
0x02dfffb8: 7c80b729 024e6b98 0001d5c0 00000002 )..|.kN.........
0x02dfffc8: 024e6b98 7ffd8000 c000001d 02dfffc0 .kN.............
0x02dfffd8: 02dff8a4 ffffffff 7c839ad8 7c80b730 ...........|0..|
0x02dfffe8: 00000000 00000000 00000000 0076fa1d ..............v.
0x02dffff8: 024e6b98 00000000 .kN.....
Module 1
C:\WINDOWS\system32\Normaliz.dll
Image Base: 0x00400000 Image Size: 0x00009000
Checksum: 0x00010188 Time Stamp: 0x44a3ec46
File Size: 23552 File Time: 1/7/2009 17:20:36
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
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C:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe
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Checksum: 0x0092100a Time Stamp: 0x4ddeb6d9
File Size: 9507672 File Time: 5/26/2011 16:34:24
Version Information:
Company: Research In Motion Limited
Product: RIM Handheld Application Loader
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C:\WINDOWS\system32\xpsp2res.dll
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Version Information:
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Product: Microsoft® Windows® Operating System
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Module 4
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManagerps.dll
Image Base: 0x10000000 Image Size: 0x00009000
Checksum: 0x0000602b Time Stamp: 0x4eb2eec8
File Size: 23888 File Time: 11/3/2011 15:44:16
Version Information:
Company: Research In Motion Limited
Product: RIM Handheld Communications Manager
FileDesc: RIM Handheld Communications Manager Proxy
FileVer: 6.0.0.40
ProdVer: 6.0.0.40
Module 5
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgrPs.dll
Image Base: 0x10000000 Image Size: 0x00044000
Checksum: 0x0004f6e7 Time Stamp: 0x4e2e3940
File Size: 270336 File Time: 7/25/2011 23:49:24
Version Information:
Company: Research In Motion Limited
Product: RIM handheld driver
FileDesc: RIM handheld device manager proxy stub
FileVer: 4.2.0.15
ProdVer: 4.2.0.15
Module 6
C:\DOCUME~1\Owner\LOCALS~1\Temp\IadHide4.dll
Image Base: 0x10000000 Image Size: 0x00006000
Checksum: 0x00000000 Time Stamp: 0x3e21ad68
File Size: 24576 File Time: 10/11/2003 00:26:42
Version Information:
Company: BackWeb
Product: BackWeb IAdHide
FileDesc: IAdHide
FileVer: 6.2.3.66
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Module 7
C:\WINDOWS\system32\WININET.dll
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Checksum: 0x000e6621 Time Stamp: 0x4f4f570c
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Version Information:
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Product: Windows® Internet Explorer
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C:\WINDOWS\system32\iertutil.dll
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Checksum: 0x001f40fd Time Stamp: 0x4f4f570f
File Size: 2000384 File Time: 3/1/2012 06:01:32
Version Information:
Company: Microsoft Corporation
Product: Windows® Internet Explorer
FileDesc: Run time utility for Internet Explorer
FileVer: 8.0.6001.19222
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Module 9
C:\WINDOWS\system32\XmlLite.dll
Image Base: 0x47060000 Image Size: 0x00021000
Checksum: 0x00023525 Time Stamp: 0x44b7bdb6
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Version Information:
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Product: Microsoft XML Core Services
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FileVer: 1.0.1018.0
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Module 10
C:\WINDOWS\system32\WINHTTP.dll
Image Base: 0x4d4f0000 Image Size: 0x00059000
Checksum: 0x00065a8d Time Stamp: 0x4ec3c6f8
File Size: 354816 File Time: 11/16/2011 09:21:44
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows HTTP Services
FileVer: 5.1.2600.6175
ProdVer: 5.1.2600.6175
Module 11
C:\WINDOWS\system32\uxtheme.dll
Image Base: 0x5ad70000 Image Size: 0x00038000
Checksum: 0x0004533d Time Stamp: 0x4802a11e
File Size: 218624 File Time: 4/14/2008 04:42:10
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Microsoft UxTheme Library
FileVer: 6.0.2900.5512
ProdVer: 6.0.2900.5512
Module 12
C:\WINDOWS\system32\WS2HELP.dll
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Checksum: 0x0000925f Time Stamp: 0x4802a164
File Size: 19968 File Time: 4/14/2008 04:42:12
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 Helper for Windows NT
FileVer: 5.1.2600.5512
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Module 13
C:\WINDOWS\system32\WS2_32.dll
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File Size: 82432 File Time: 4/14/2008 04:42:12
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows Socket 2.0 32-Bit DLL
FileVer: 5.1.2600.5512
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Module 14
C:\WINDOWS\system32\MSCTF.dll
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File Size: 297984 File Time: 4/14/2008 04:42:00
Version Information:
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Product: Microsoft® Windows® Operating System
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FileVer: 5.1.2600.5512
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Module 15
C:\WINDOWS\system32\IMM32.DLL
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File Size: 110080 File Time: 4/14/2008 04:41:56
Version Information:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
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FileVer: 5.1.2600.5512
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Module 16
C:\WINDOWS\system32\COMDLG32.dll
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Version Information:
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Product: Microsoft® Windows® Operating System
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Module 17
C:\WINDOWS\system32\WINMM.dll
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Product: Microsoft® Windows® Operating System
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Module 18
C:\WINDOWS\system32\DNSAPI.dll
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Module 19
C:\WINDOWS\system32\CLBCATQ.DLL
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Company: Microsoft Corporation
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Module 20
C:\WINDOWS\system32\COMRes.dll
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Module 21
C:\WINDOWS\system32\OLEAUT32.dll
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Product:
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Module 22
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll
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Product: Microsoft® Windows® Operating System
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Module 23
C:\WINDOWS\system32\ole32.dll
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Product: Microsoft® Windows® Operating System
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Module 24
C:\WINDOWS\system32\SETUPAPI.dll
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Module 25
C:\WINDOWS\system32\VERSION.dll
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Module 26
C:\WINDOWS\system32\msvcrt.dll
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Product: Microsoft® Windows® Operating System
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Module 27
C:\WINDOWS\system32\ADVAPI32.dll
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Product: Microsoft® Windows® Operating System
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Module 28
C:\WINDOWS\system32\RPCRT4.dll
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Module 29
C:\WINDOWS\system32\GDI32.dll
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Product: Microsoft® Windows® Operating System
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Module 30
C:\WINDOWS\system32\SHLWAPI.dll
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Product: Microsoft® Windows® Operating System
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Module 31
C:\WINDOWS\system32\Secur32.dll
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Module 32
C:\WINDOWS\system32\urlmon.dll
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Module 33
C:\WINDOWS\system32\kernel32.dll
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Module 34
C:\WINDOWS\system32\ntdll.dll
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Module 35
C:\WINDOWS\system32\SHELL32.dll
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===== [end of ERRORLOG.TXT] =====Re: Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.
Sorry I will correct the laptop order:
Okay, on my desktop USB controllers:
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA REV 5 or later USB Universal Host Controller
VIA USB Enhanced Host Contoller
On my laptop:
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Univeral Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub -
HELP PLEASE!!! 4.5 application loader!
i have downloaded the 4.5 update for my brand new curve. i began to install it and it stopped working, deleting everything off my phone. i know have a hand set with an tiny application window on it with a cross through it. when i go to re-try the application loader for the 4.5 update it doesn't recognise my handset!! neither does my desktop software. please please help i don't know how to get anything back on the phone or update it to the new software without my computer recognising it!"
I had the same thing happen to me a few months ago, however, I was not trying to use the app loader. I contacted my cellular provider and they told me that my OS had crashed and that there was nothing I could do about it. They sent me a replacement phone right away and I haven't had a problem with it since.
-
My computer keeps saying "Application loader was unable to connect with your device. Please reconnect your device, enter the password, if required, and click retry." when i try to update the phone. The issue before was that the phone kept shutting off and would get stuck on the display loading bar everytime. I went to the AT&T store in town and they told me I needed to update it. I tried that and now it won't even turn on. The red light flashes a few times and then it stops and gives me the above message. What should I do?
Hope the USB cable is okayyy & Desktop Software is also updated to the latest one..!!
Please restart the process using quite different way..
Go to C drice of your PC then Programme files > Common files > Research In Motion > App Loader > Loader.exe
Double click on loader.exe, it will prompt a Window, steps are very user friendly, follow instrcution carefully and update the OS.
Good luck -
Hit the application loader button and I accidentally removed everything from my phone.
When I turned my computer on, the Blackberry Desktop Manager popped up. I hit the application loader button and it completely deleted everything that was in my phone. Is there anyway to get my information back. I assume it is somewhere in my computer now and I am hoping I can reverse the process. I noticed now that it says disconnected. Obviously I am new to the process. Please help! Thanks!!
Have you done at least one backup action before with Blackberry Desktop Manager ?
If yes - check your "My Documents" folder. There is a file with extension ipd
And into this file there is the saved data from your device. -
BlackBerry Application Loader run automatically
Hello all,
When I start the “BlackBerry® Desktop Manager” the “BlackBerry® Application Loader” is run automatically. It’s a problem if my PC is not connected to INTERNET, since I can’t stop it clicking on “Cancel” and the “BlackBerry® Desktop Manager” become hanged. Therefore, I can’t use my device as an External Modem.
It is happening since I updated the “BlackBerry® Desktop Manager” to Version 5.0.1.37.
I want to configure the “BlackBerry® Desktop Manager” to ask me if I want to run the “BlackBerry® Application Loader”, in a manual way. But I have not found how to do it.
I would appreciate if one of you can help me, please.
Thanks,
L.M.R.R.On your PC > Control Panel > Add/Remove Programs, find Desktop Manager and click on it to CHANGE the setup. Run that. At the end of the run, you will see a couple of settings, one is Check automatiically for updates. Turn that off.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Reload Software:552 and then "Application loader was unable to connect with your device."
Hi guys
I'm new to this forum and looking for a help please..
My curve 8900 got the "Reload Software:552" message on the screen. I was trying to uninstall an application and after it asked me to reboot, it showed me that message. I already try to reinstall the OS like most of you guys said. But when I already in the process of that, it showed me "Application loader was unable to connect with your device. Please re-connect yout device, enter password, if requiered, and retry"
I was trying this steps..
1. use the BlackBerry Desktop Manager
2. connect the BlackBerry to the computer using a USB cable
3. click application loader, then start
4. then i choose the OS and apps i want to install it also
5. after i click finish and the process start, i stuck on the task 2 of 5 "wait for device initialization" and then the message "Application loader was unable to connect with your device. Please re-connect yout device, enter password, if requiered, and retry" showed.
I try and try again but there is no use. it keeps show that message.
help me please, this really frustrates me
Thanks in advance guys..1. Make certain your USB cable is connected to a main REAR USB port on the rear of the PC, not a front USB port, not a USB hub.
2. Try loading the OS with these instructions (make sure that Desktop Manager is not running):
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
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