Desktop mgr/ won't recognize phone

I have downloaded and removed Desktop mgr at least 6 times and can not even get it to recognize my phone.
really had problems geting it to download and I'm not sure it is. I go back and try to remove and it ask me to put the CD back in so I do and get the same results.
Running XP on a 4 month old Dell and trying to sync my Outlook....contact and calendar only.
Old Palm Treo 750 sure looks good again.
Thanks,
timb3

I don't know what I am doing and apparently clicked on an accepted solution and i didn't mean to. I still need help.
Thanks,    timb3

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