Desktop no longer recognises iPhone is connected.  How to restore?

Although my iPhone 5 displays in iTtunes, it no longer appears as a connected advice in my computer and in my MS Photo gallery.  As I want to download photographs, this is more than an inconvenience.
My Spacepack, in which the iPhone sits, does display.   But then, it always did.    In fact, both displayed, when connected.
Any clues on how to make the PC recognise the iPhone again?
Thank you

Hi Footplate,
It sounds like your iPhone is not recognized in Windows when connected to the computer through a case. It's definitely more than an inconvenience when devices don't work as expected!
For testing purposes, make sure the iPhone is connected directly to the computer, and see this article for some detailed troubleshooting tips that can help resolve this situation:
iOS: Unable to import photos to computer - Apple Support
Best Regards,
Jeremy

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