Desktop not loading, I have to keep restarting computer and it doesn't always work!! Why???
everytime I turn on my computer it loads the basic desktop (factory settings one) with non of my icons or image.
Sometimes if I restart my computer it loads correctly and other times I have to keep restarting my computer.
This is extremely annoying can anyone help to fix this issue.
It is happening on both mine and my spouses computer and both computers are less than 12 months old!
thanks.
Hello m ember87un
What operating system are you running and what model of HP computer do you have? Based on your description it sounds like your user profiles may be corrupt or the computers are experiencing other problems. According to a Knowledge Base (KB) article from Microsoft this can also be caused by antivirus software scanning your computer what you try to log in. See the link to the KB below for troubleshooting steps if you are running Windows Vista or Windows 7.
As you can see in the symptoms Windows is loading a temporary profile for you. Do you receive any messages similar to "The user profile service failed the logon. User profile cannot be loaded."? Let me know what happens.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.
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like to just close the lid at night and open in the am and voila everything is there
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http://www.etresoft.com/etrecheck
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