Desktop, OneDrive, Box files have disappeared from MacBook -- yet the folders remain! How do I find the file contents?
Recently I went to my OneDrive on my 2014 MacBook Pro to get some docs, and ALL the folders were empty. (OneDrive is formerly SkyDrive.) I also use BOX. I checked the trash bins on my Mac and my OneDrive. Nothing. Then I realized that ALL my folders were empty -- including those on my desktop and in BOX. ALL my work is gone. This is a big deal...and unfortunately, I did not use Time Machine.
The whole idea of the external drive was to protect these docs. They sync with the computer -- if the computer docs disappear, so do the contents on the external drives. But regardless, anything that was IN A FOLDER is gone -- xls, PDFs, docs, etc. iTunes and pics are okay.
About a week or so before this I downloaded Picasa. Not sure if this may have had an affect on my computer.
I contacted Microsoft and they are useless. I went to the Genius bar, and they never heard of such a thing. They have moved it up but haven't heard anything from Apple. This is something that happened due to the MacBook operating system, not a virus. I've seen other similar posts where files "just disappear" but not to this extent.
I really need some help or a forensic person to figure this out. It is quite problematic. I appreciate you help mucho....
THANKS!!!!
So this seemed to result in the outcome I wanted:
- Find the old Thunderbird profile location (.../AppData/Roaming ... THunderbird/Profiles/...default/Mail/first.account.domain/Inbox
- FInd the same location on the New laptop
Copy the first (old, backup) inbox to a new file in the New profile folder; I did Inbox.bak
Start TBird - and lo and behold, I have folders "Inbox" (recent mail since the old laptop crash) and "Inbox.bak" (the mail I thought was lost).
Looks like I need to add all accounts to the New TBird first so that it creates the profiles, and after that copy the backup Inbox & Sent files to the new profile folders.
This worked for me. Not very elegant, with several manual steps, but end result is what I needed.
It would be great if there was a smoother way for disaster recovery.
And yes, I should have had better backup policy in place. For everyone's benefit - I do Data Center systems for a living, and have seen far too many "backup" services which do not actually work in a restore situation. That's why my personal backups are direct file copies on large disks. It works, but leaves room for manual error, which is what happened here.
Actual folders, btw, I keep where I see them - "c:\users\username\Thunderbird" - for this very reason.
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Cheers.. -
First I'll give my specs:
MacBook Pro mid-2009
Memory: 8 GB 1067 MHz DDR3
Graphics: NVIDIA GeForce 9400M 256 MB
Software: OS X 10.9.4 (13E28)
This evening I woke my computer up and the first thing I noticed was the background image had changed.
Then navigating through my folders, all files have been removed except for *some" of the following file types:
Adobe Premiere Pro, After Effects, CeltX, Final Draft, InDesign.
Files I know were there this morning and are no longer there are: PDF, MOV, TXT, and others.
When I "get info" on one of the folders that used to be populated with files, the first file size that shows is the original (i.e. 2.3 gigs) but it quickly updates to the new size of an empty folder (6 mb).
I have checked to make sure I am still logged in as the correct user, I have reset the PRAM, I have reindexed finder, I have verified and repaired the disk and verified disk permissions. I have used Terminal to show all hidden files, and none of these things have helped.
No, I do not have a backup that I can restore from. Yes, I know it is stupid.
Any insight or suggestions are welcome.
Thank you!Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - Mavericks
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Just upgraded storage and most of my numbers files have disappeared from iCloud, help!
I just purchased the additional storage for my iCloud account. And when I went to iCould.com today, my spreadsheets are gone. There is only one (of about 8) remaining, and it is an old version from May. Please help, I need these files!
As long as you save your documents to iCloud, those documents can only be accessed from there and that requires an internet connection.
Sorry this is NOT true.
You can access your iCloud documents when you are not online because they are stored on your computer.
So if you have time machine you can get back all your lost files.
Click the GO menu and press alt/option key to reveal the hidden Library folder.
Find the MOBILE DOCUMENTS folder and open.
All your iCloud documents from Numbers etc are stored in here.
They will probably be missing because they sync with the cloud.
Start up Time maching and scroll back to a date before all your files went missing and they will appear.
Restore the files. -
A few days ago a pop up message came up on my screen saying that my hard drive was full, and that I could not install valuable updates because I did not have enough space on my computer. I checked my computer's storage space only to find that 18.22GB of my hard drive was filled with files/programs under the 'other' category. I have deleted all my downloads, most of my pictures and have done virus scans and I still don't have enough room. How do I find out what is in this 'other' category so that I can delete these files (which seem to be hidden) or whatever they may be?
1. Empty Trash.
http://support.apple.com/kb/PH10677
2. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
3. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
4. For info about "Other":
http://pondini.org/OSX/DiskSpace.html
http://pondini.org/OSX/LionStorage.html
Best. -
In the command line how do I find the etc/host file? is there one?
I am trying to work remotely and use our lotus notes system (which is from a windows based server) but I have to connect to the mail server and our IT person wants to find the equivalent of the Windows host file or host table . is there such a file? we went here
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Name
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*cat /etc/hosts*
details in:
*man hosts*
FWIW, you should search the Unix forum (or post your query there) under OS X Technologies. -
How can I:
- Display the tree structure of the folders.
- Display my files grouped by foldersDo you mean when you do a Save, or when you click on the Finder icon on your Dock?
If it's the former click on the arrow to the right of the Save to reveal full finder.
If it's the latter show the Finder Sidebar and choose your Home folder. -
I use my mac book pro (Intel) now since 6 months
I installed several programs and the start-up-sequence now is getting longer than in the beginning.
Can somebody give me informations, where I can find information how to speed up the system
or to clean the system with a good utility?Hi sevenstringer
I have done most of the utilities in ONYX, f.e. all points in the register "Aufräumen" in english I think it's called "clear up" and also I've done also "Optimize" -> "Reconstruction" -> "Launch services".
After done all of this items, my start up procedure is always the same (about 30 s).
Is it possible that some programs, which I have installed can take this effects ?
(f.e.: VMWare and Parallels)
Or do you have some other ideas, f.e. how can I find older programs, which I will not use anymore, and uninstall it.
Thank you for aour informations. -
Files Have Vanished from MacBook Pro DTP
Using MacBook Pro 10.8.5. This last monday all the .eps, .pdf, .tif, .jpg, .psd and any other file which is not a font or InDesign Native File JUST VANISHED. I connect to a Mac Server and don't have this issue seeing these files types resident on it. Only my Desktop!
Can't find much online about this issue. Apple Store was no help
I've updated all Adobe CS apps from the Cloud to check that. Most current version of Java was never installed.
Need some getting these files back.Files don't just magically vanish, look in your Trash and look on your Time Machine Backup to restore them.
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What happens to the old library? Do I have to install all my songs again?
For general library squiffiness following an upgrade the easiest thing is to restore your last backup, but I guess if it were that simple you wouldn't be here.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
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