[Desktop][Other] Mac Desktop App Improvements

1. Integrate with Mac OS X Notification Center so I can see what's playing without being in the App. Apple Music has you beat on this one. 2. Double clicking the top of the window should NOT maximize the window, it should minimize it to the dock like every other Mac OS X App.

Updated: 2015-07-13Hi and thanks for your contribution! A similar idea has also been suggested here:
https://community.spotify.com/t5/Live-Ideas/OS-X-Notification-Center/idi-p/111050
https://community.spotify.com/t5/Live-Ideas/Mac-OS-X-Double-click-top-bar-to-minimize/idi-p/1050522
Add your kudos and comments there please!

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Setting up Remote Desktop Apps for access from a Mac with 2FA

Hi
Setting up Remote Desktop Apps for access from a Mac with 2FA.
I have a server 2012 remote access gateway, with remote apps published(which uses single signon), behind a 2FA connection (web based) and want to know if its possible to allow macs to connect to the remote Apps behind it. i cannot permanently remove any
of the above setup as it is a requirement.
When i connect from a mac i can login to both the 2FA and remote access web pages and see all the apps but when i click on any app it downloads it to the mac and when i try to run it using Remote Desktop App for MAC i get an error :
"httpendpointexception: 4, The non-proxy http connection failed to connect with the message: 500 internal Server Error."
I have tried with 2fa turned off for testing and get the same result.Does it support 2012 TSGW server? does it support Remote desktop apps? as i cant find a definitive answer on either.
Thanks in advance for any advice.

Hi,
Thank you for posting in Windows Server Forum.
From Error description it seems to be a communication issue between your Mac and your RD gateway server. If you connect from extranet, you may need Remote Desktop Gateway or a VPN/Direct Access connection to your intranet, or forward port 3389 on your router.
500 Internal Server Error seems to be a HTTP related error.
The HTTP status code in IIS 7.0, IIS 7.5, and IIS 8.0
Also, please double check the settings if you have a RD gateway implemented in you intranet.
http://redmondmag.com/articles/2013/12/24/rd-gateway-in-windows-server.aspx
In Windows Server 2012 R2 RD Gateway pluggable authentication is also introduced. This allows custom authentication routines to be used with RD Gateway. For example building a two-factor solution on top of RD Gateway is now possible which allows doing token-authentication
to the RD Gateway which works seamlessly with RD Web Access or RDP file launching.
Please check below article for more information.
Windows Server 2012 R2 is coming what does this add to RDS – VDI
In addition, please provide the log file from the client for further research.
Microsoft Remote Desktop -> About Microsoft Remote Desktop -> Send log via email
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

Creative Cloud desktop App for Mac crashes and does not work

Installed creative cloud for MAC (running OSX 10.9). App does not run. I see the Creative Cloud icon at top of screen (in menu) for about 0.5 seconds then it disappears. No error messages or warnings. I have tried to uninstall and install the desktop app many times with the same results. It appears there is no way to download the LR CC and PS CC that I paid for.
I have even tried to run this from another dmim account. Same error.
I have run disk utility - repair disk and repair permissions.
Please can someone help me with this issue?
Thank you.

Are you getting Error code 1 while running CreativeCloudInstaller.dmg file ?
If so , follow below steps :
Important : Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud setup, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
1)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
3) Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download,

I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.

uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions

CC Desktop App constantly requires clean reinstalls to work on Mac!

Hi Adobe community,
I have had constant problems with the Creative Cloud Desktop App not loading on start up or unable to launch it manually thus crashing every single CC application on my Mac running 10.7.5. Worst still, this is at least the 3rd time on this machine I have had to run the AdobeCreativeCloudCleanerTool to be able to reinstall the Creative Cloud Desktop App to be able to start working with any CC app. It has barely been a week since the last time and it has done it again, this is rediciolous.
A few things to note.
This never has happened on two Window PCs I've seen running CC
A friend install it on their Mac (which is completely different model and probably was running OSX 10.8, though at the time I wasn't looking for that info) and I had to clean install the CC Desktop App to get it working.
I use the same subscription and jump between two machines, ie a PC at the studio and the Mac on location/at home.
If there is any extra information that would be useful to help diagnose let me know.

Hi Romsinha,
I have tried your suggestion and while it worked briefly after following your steps it is still having the same problems.
Some how I think this is a software bug for Macs that still needs resolving as I don't think everytime requiring a clean install everytime just to use Photoshop or other CC programs is optimal performance!
I would be happy to test any new fixes that are meant to fix the problem but at present I can't even tell you what version of the CC Desktop app is running as it's frozen though it supposably updated sucessfully yesterday...

CC desktop app update 1.7.0.413 freezes Mac

..well just 12h in the c.cloud and this is my third visit to the forum to solve a problem.. haven't been here so often in all this years before while using Adobe products
I would like to work not to write posts in the forum..
After login problems on first login, then dreamwaver install and crash problems, it now the desktop application.
After starting CC desktop app this morning I am offered an update to 1.7.0.413, when I do this the whole Mac (10.9.3) freezes with in a minute. Tried it now for three times without success and giving up.

follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

CC desktop app Mac sign in problem - stuck in a loop

When i try to sign in on the desktop app Mac it says I have signed out and I need to sign in again. This is a perpetual loop.
mac_os_10.7.5
many thanks for any help.
StuArt1201

Abhijit,
I'm afraid that my problem with the CC Desktop App Home panel is NOT a disk permissions issue...
Per your suggestion, I verified my hard drive, repaired permissions, and rebooted my laptop. However, when I click on the Creative Cloud icon in the Finder's menu bar, the Home panel still displays a continually spinning gear wheel, as it did previously. The Apps panel is properly displayed, and the Files and Fonts panels display "coming attractions" messages; I don't have any projects in the Behance panel.
Prior to visiting this forum, I did a Google search on the problem of "CC Desktop App Home Panel Hangs," and I found a couple posts suggesting that the only way to cure this problem is to uninstall all CC/CS6 apps, use Adobe Cleaner to clean up the CS6/CC installation, and then reinstall all the apps via CC...and that doing all this does not necessarily prevent the problem for recurring.
I must say that I'm finding certain aspects of the Creative Cloud implementation to be surprisingly buggy. I've already lost a couple day's work to dealing with Creative Cloud installation and functionality issues--which is very frustrating, to say the least.
That being said, if you have any other suggestions, I'm willing to try them, as I would like to get my Creative Cloud installation working properly.

Creative Cloud Desktop App will not install on Mac

Downloaded latest version on CC Desktop App from download center. Opened the .dmg file, double clicked on icon to install, said ok when Mac warned that this was an app downloaded from internet, entered my computer password when prompted, installer started and then stopped 3 seconds later. Actually have to restart computer to remove that stalled dialog box from screen (can't "cancel" or force quit or simply hit the red, close button). Now, when I open an app like inDesign, I get a "Your application install seems to be damaged, Please reinstall the application." I would be happy to reinstall but I can't because the desktop app itself won't install. Any clues out there?

I am Windows, but have a few saved Mac links... your problem looks to ME like one of permissions
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
-Enable Mac Root User https://forums.adobe.com/thread/1156604
or
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/

Creative cloud desktop app blank - Mac

Hi,
I have been experiencing the issue with a "blank" screen when logged into the Creative Cloud Desktop. I've tried uninstalling & reinstalling the desktop app multiple times and still no screen or visible apps. Also, I followed the instructions in locating the OOBE folder... I was unable to locate the file suggested to change even after making all hidden files visible. In my recent attempt to locate this file the entire OOBE folder has been deleted (I am unable to locate this folder anywhere on my computer or trash) and I am still experiencing the "blank" screen when logged in. How would I go about fixing this all across the board? Would I need to reinstall all of adobe and its apps? Any assistance would be appreciated.

Hi Kandee_Leigh,
Please try below steps:
1> Uninstall Creative Cloud Desktop app. (http://helpx.adobe.com/creative-cloud/help/install-apps.html#Uninstall apps)
2> Navigate to the OOBE folder:
Mac OS: ~/Library/Application Support/Adobe/OOBE
Note: The <user account>/Library/ folder is hidden after OS 10.7, follow the instructions here to access it: Access hidden user library files | Mac OS 10.7 Lion
Mac OS: /Library/Application Support/Adobe/OOBE
rename OOBE to OOBE.old
Then install Creative Cloud from below given link:
Free Creative Cloud | Download Adobe Creative Cloud free trial
Please, let us know how it goes.
Thanks & Regards,
Sanjeeta

Creative Cloud Desktop App installer crash (Mac OSX)

I wanted to update my existing CC Desktop App, but that didn't work out, so I uninstalled it, and tried to reinstall. But that brought me into a whole other world of pain and tears.
Basically, when I finally worked out where I could download the .dmg (hint: if you try to download the desktop app installer through chrome on mac, you'll get the .exe), and I ran the installer, and just says this: "Downloading Creative Cloud Desktop App" and then promptly crashes, leaving no trails behind. I cleaned my mac from old logs and whatnot, did not work. I ran Creative Cloud Cleaner Tool, that just deleted all my existing CC programs so I can't even work with those anymore, but the cleaner provided nothing to let the Desktop app installer actually work.
I have a Mid 2012 Macbook Pro "13, Mac OSX 10.9.5, 2.5 GHz i5, 8GB RAM. I've had virtually no problems with Creative Cloud, except After Effects 2014, which could never complete an update.
I suspect I need some kind of "offline" installer for the Desktop app.

SkyOtic if you are being offered an exe by Chrome then I would recommend reviewing your web browser settings and add-ons. It appears that Chrome is currently identifying your computer as utilizing a Windows operating system.
Please download and install the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop. I would strongly you recommend the use of a different web browser unless you have corrected the behavior occurring within Chrome.
If you continue to face difficulties then I would recommend reviewing Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

Creative Cloud Desktop App Crash on Mac

Over the past several weeks, I've been experiencing major crashes across my CC Applications. I've traced it back to a crash of the Creative Cloud Desktop App - apparently if this crashes, none of my CC apps can be loaded.
Whenever it happens, I try restarting to no avail and then end up having to use the CC Cleaner Tool and re-install the Desktop App. Having done this multiple times now, I'm starting to get annoyed at the lost productivity. Is there something I can do to fix this, or is the CC Desktop app just buggy?
I don't know if I can run everything if I just uninstall it, but I like the centralized updating feature, so I would prefer to keep it.
Any help appreciated.
Info:
Current Version of CC - all apps up to date (mostly using AE and PP)
Mac Pro Tower, Mid 2010
2x2.4ghz Quad Xeon
ATI Radeon HD 5770
14GB 1066 DDR3
OS X 10.7.5

Thanks for this. In the Cleaner App, I only saw Application Manager for OS 10.6 (other than my installed CC apps). I cleaned this one only. However after restarting, athough the cleaner said the uninstall was successful, I could not find any log file for the Cleaner App. I still reinstalled the CC Desktop App, but with the same results.
Do I need to uninstall ALL the CC apps?
Thanks again.

Creative Cloud Desktop App crashes on new Mac Pro 2013

After using Migration Assistant to move apps from my 2010 MBP to a new Mac Pro 6,1 (OSX 10.9.1), I find that the Creative Cloud Desktop App consistently crashes right after entering my ID and password (whether started as a menu bar item or separate window). I have uninstalled and reinstalled several times with the same result. Below is a partial crashdump (I have the complete listing available):
Process:         Creative Cloud [541]
Path:            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier:      com.adobe.acc.AdobeCreativeCloud
Version:         1.4.0.348 (???)
Code Type:       X86 (Native)
Parent Process: launchd [159]
Responsible:     Creative Cloud [541]
User ID:         501
Date/Time:       2014-02-12 09:01:44.196 -0500
OS Version:      Mac OS X 10.9.1 (13B4116)
Report Version: 11
Anonymous UUID: 62963EDC-D8F8-8862-AD7C-BC6179E3E2DC
Crashed Thread: 31
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSXMLDocument initWithXMLString:options:error:]: nil argument'

Thanks for this. In the Cleaner App, I only saw Application Manager for OS 10.6 (other than my installed CC apps). I cleaned this one only. However after restarting, athough the cleaner said the uninstall was successful, I could not find any log file for the Cleaner App. I still reinstalled the CC Desktop App, but with the same results.
Do I need to uninstall ALL the CC apps?
Thanks again.

Does Apple still use a checksum hash (or take other steps) to prevent Songbird media player desktop app from opening?

Hello. I've downloaded and installed Songbird for Mac desktop three times. When I try to open the application its icon briefly appears in the dock, but after several seconds it crashes without opening. My MacPro meets and exceeds the listed software requirements. Any ideas why the app won't open? According to http://www.zdnet.com/blog/open-source/what-might-end-apples-open-source-pass/313 0, "For those unfamiliar with the story, Apple began "protecting" its iTunesDB file (necessary for syncing) with a checksum hash in September 2007. This kept people from using other music programs like Winamp and Songbird, alongside iPod files." That's ancient history now, and Apple does even allow the Songbird mobile app for iPhone. There is no Songbird app in the App Store though, and attempts to open the desktop app file downloaded from Songbird's site result in the problem described.
Possibility: I have a large iTunes music library - 16K+ songs - would Songbird refuse to open due to potential stability issues with importing a library that size?
Found a similar issue on the Songbird support boards here: https://getsatisfaction.com/songbird/...
Based on that info I opened Terminal and entered
/Applications/Songbird.app/Contents/MacOS/songbird -ProfileManager &
This opened a small dialog box that allowed me to specify a default user (but would not allow the default user name to be re-named). I was then able to go through several windows and opt to have my iTunes library imported, to have several Songbird apps imported, and to not provide user details. The window then closed, and the Songbird icon again disappeared from the dock. Crash.
Meanwhile, the Terminal app now displayed
this.addToLibrary is null in SBPlaylistCommand_AddToLibrary ?!!
I then entered the original command again, opened the default user box again, but then the default user dialog box closed and again the Songbird icon disappeared from the dock. Crash.
Attempted to open Songbird from the Applications folder with the same result: the default user box appeared briefly, then closed and the Songbird icon disappeared from the dock. Crash.
Any other ideas that might help this to open, or does Apple feel threatened and is therefore preventing users from accessing the app?

In Theory wrote:
Any other ideas that might help this to open, or does Apple feel threatened and is therefore preventing users from accessing the app?
Songbird working exactly how it should here under Mountain Lion 10.8.2 Maybe try uninstalling as per manufacturer's instructions and reinstalling most recent version. I would be hesitant to muck around with a non responsive program as such with Terminal before exploring other Troubleshooting Paths such as other Third Party conflicts. Have you installed any anti-virus software? MacKeeper, Little Snitch or similar? Can you post a crash report. That may help further.But definately working as it should here.
Cheers
Pete

MAC OS 10.8.4 - CC desktop app is completely blank.

My CC desktop app is completely blank. What to do. (I reinstalled) already. MAC OS 10.8.4

Navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Launch CC desktop and sign in. ( http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html).

How do i and where do i download the mac store app to my desktop?

How do I and where do I download the mac store app to my desktop?

FYI .. Snow Leopard is no longer available from the Apple online store but you can purchase Snow Leopard by calling Apple > 1-800-APL-CARE (1-800-275-2273)
Before purchasing, make sure your Mac meets Snow Leopard's requirements.
Mac OS X v10.6 Snow Leopard - Technical Specifications

[Desktop][Other] Mac Desktop App Improvements

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