Desktop & Screensaver prefs won't load
Since upgrading to 10.4.5 I've been unable to access Desktop & Screensaver in my System Preferences. It says it's loading, but will not do so.
I have run a Hardware Test, verified and reset premissions, and have also used Disk First Aid after restarting from my Installation Disk - all to no avail.
Has anyone else had this problem? If so, any solutions?
Cheers,
Sally
G5 iMac Mac OS X (10.4.5) 1.8GHz, 512MB RAM
Okay, this sounds very interesting and I would recommend you re-install Mac OS X, I am very sure it will cure this issue. I cannot think of anything else that can easily make Desktop and Screensaver to load. If you want to keep all of your data on your machine and just install the system (Mac OS X), then do an "Archive & Install". It is an option when you go to re-install. At this point, that would be the easiest thing to do instead of figuring out other ways.
-Jason
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Desktop/screensaver prefs, hang, crash
I have two monitors.
I installed 10.6.4, earlier, and a number of things began to go wrong, including the above: One of my monitors lost its desktop picture. When I tried to fix it with desktop/screensaver prefs, the system prefs basically crashed.
No biggie, but it seemed wise to me to wait, as I have in the past, for the bugs to be squeezed out of 10.6.4. I downloaded and installed 10.6.3 again, and most of the problems that came with 10.6.4 were gone. But not this one. I can change my desktop picture on my MAIN screen by choosing a picture in iphoto and selecting it for the desktop. The other screen can't be changed. The desktop/screensaver preference makes system preferences crash. I can live with this, of course, but if anybody can suggest a solution, I'd be grateful.Solved it.
Thanks to some other queries about this same thing,
I just took it farther than anything suggested: As follows. Went to library, preferences, and, from both regular prefs and "by host" prefs, I trashed:
/Users/xxxx/Desktop/com.apple.screensaver..Mac.001b639db71a.plist
/Users/xxxx/Desktop/com.apple.screensaver.0017f2f382a6.plist
/Users/xxxx/Desktop/com.apple.screensaver.slideshow.0017f2f382a6.plist
/Users/xxxxr/Desktop/com.apple.preference.displays.0017f2f382a6.plist
/Users/xxxxr/Desktop/com.apple.PrefPane.Network.0017f2f382a6.plist
/Users/xxxxx/Desktop/com.apple.screensaver.slideshow.001b639db71a.plist
/Users/xxxxx/Desktop/com.apple.systempreferences.001b639db71a.plist
/Users/xxxxxx/Desktop/com.apple.preference.displays.001b639db71a.plist
/Users/xxxr/Desktop/com.apple.screensaver.001b639db71a.plist
/Users/xxxxr/Desktop/com.apple.desktop.plist
/Users/xxx/Desktop/com.apple.systempreferences.plist
/Users/xxx/Desktop/com.apple.desktopscreensaver.rsspictures.plist -
Desktop & Screen saver prefs won't load
Desktop & Screen saver prefs won't load
First follow the instructions in this support article.
If an iPhoto or Aperture library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the application to the latest version.
Otherwise, continue as below.
Back up all data.
In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. From the Library folder, delete the following item, if it exists:
Caches/com.apple.systempreferences
and move the following items to the Desktop, if they exist:
Application Support/Dock/desktoppicture.db
Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the items you moved to the Desktop back where they came from and post again. Otherwise, delete the items. -
Network in System Prefs won't load - in this big world surely there is someone who can help me!
After returning home after a house refubishment, had to get TalkTalk engineers to reconnect me. Now have internet and Fibre Optic access. But, when I click on the Network icon, it keeps saying: Loading Network ...' But never does. I am not very computer savvy. Nobody in these communities speak English, so to speak. I can see that people are looking at my pleas, but nobody is replying. Hair being pulled out as I type! Please help.
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Sys Prefs-Desktop&Screensave no longer shows iPhoto Library or albums!
Ever sice I got my G5 back from the Apple store, I am unable to pick iPhoto albums as screensavers or pick a photo from analbum. They do not show in Desktop & Screensaver preference. I'm running 10.4.10. I have deleted and redone my iPhoto library, pitched prefs, and plist files, and XML files. I've deleted all iPhoto libraries, and started over, and rebuilt everything. WHERE ELSE can I look?
FIXED!! It turned out to be a single corrupt photo in iPhoto. The photo worked OK without problems in iPhoto, but just adding it into the iPhoto Library 'broke' the link with the system preferences/Desktop&Screensaver pref. I used a method similar to the old "Finding a bad extention" by choosing small groups of files until it broke, deleting the old, damaged iPhoto Library.
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Hi,
Everytime i open the desktop & screensaver button, it keeps loading a while then becomes frozen. I can't click into the system perference anymore and I can't change anything of the desktop or screensaver. However, other applications are all running normal. Help!!!
ThanksWelcome to Apple Support Communities
That's a problem with the Desktop settings file, so you have to delete it. First, open a Finder window, select Go menu (on the menu bar) > Go to Folder, and type ~/Library/Preferences. Then, delete "com.apple.desktop.plist" and restart.
After restarting, OS X will create a new Desktop settings file and you will be able to open the Desktop and Screen Saver preference pane without any problem. This is caused because of a corrupted settings file -
IPhoto 6.0.6 lost 'sync' with System Prefs/Desktop&Screensaver!?!?!?
I took my G5 to the Apple store for a check(fan speed) and when I got it back, when I go to System Prefs/desktop & Screensaver I can no longer see the folders representing the photo albums. I thought it might be an iPhoto Issue, but now I'm not so sure. I'm running 10.4.10 ans iPhoto 6.0.6. I created another user and tried the same thig and it's not working there either. I have 4100+ images in 30+ albums.
I'm almost ready to load 10.4 on my 2nd internl drive and then use migration assistant, but I don't know if THAT would work. I have repaired permissions, ran Diskwarrior 4.0, thrown out plists and prefs, and caches. I've even removed the .xml file, still without success.OK FOLKS!!! GET THIS!! It was a single corrupt photo. The photo worked fine within iPhoto, but caused the disconnect with the system prefs. it wasn't a very big photo, or old, but I did drag it from a web page.
I ended up creating new iPhoto Libraries, and importing the photos until it broke. Then I went through the files within the one questionable folder until it broke. I pitched the file from the iPhoto Library, and my hard drive but the Library stayed broken. I just deleted it, and started over. I have all my original photos back, and in the proper albums again. Now to the tweaking all over again. 6000+ photos to go through. -
Can't log in - desktop won't load
Hi, and thanks for reading this. I hope someone here can help me.
I have a G4 flat-panel iMac, running 10.2.8. Bought brand new in 2002 and have had no problems, with the exception of the hard drive going out a few months later and replaced under warranty. (Apparently a few of the dual-boot machines had this problem.) They also upgraded the OS to 10.2.8 and the computer has run beautifully ever since. Until the other night.
I was online and the modem disconnected but Internet Connect kept displaying "Disconnecting". This happens on occasion and the only way out of it is to shut down the computer and restart. So I did, and when the computer restarted I could not log in. The computer started as usual and seemed fine, the log-in screen appeared, I entered my password, the computer said "logging in", a blue screen appeared briefly... and then kicked back to the login screen. The desktop never appeared.
After several tries of that, I decided to reset my password (with the system CD). It let me reset my password and the computer recognized the fact I had changed my password. (You know how the log-in screen "shakes" to signal a wrong password - that never happened.) I tried to log in again and it said "logging in"... and returned to the log-in screen. The same thing happened when I tried the root user account.
I was able to start up from my Norton CD and changed the startup disk to 9.2. In 9.2, I can see the contents of my hard drive including my User folder in OS X and everything that had been on my desktop in OS X is right there in the "desktop" folder for my user name. I can move, copy, and delete things there. It's all there; the desktop just won't load when I start in OS X.
I don't know if it helps, but in 9.2, the computer recognizes my ZIP drive, CDs, and my Wacom tablet and mouse.
I have gone through the discussion boards and articles here and cannot find where anyone else has had the exact same problem. I have tried the possible solutions below, and none of them have changed anything:
* Norton Utilities (Disk Doctor) - fixed some minor errors, then ran it again and no problems were found.
* Safe Boot - I couldn't get the mouse to work, and when I figured out the keyboard "shortcuts" to log in, I got the same thing as before... "logging in" and then getting kicked back to the log-in screen.
* Disk Utility (from the Mac OS X install CD) - it fixed a couple things then said that my hard drive appeared to be okay.
* fsck (single-user mode) - it said that "Macintosh HD appears to be OK". So at least the hardware seems okay.
* Rebuilding desktop - a long shot but I figured it was worth a try; nothing changed.
* Reset privileges (single-user mode) - as far as I can see, nothing changed even after doing this.
* Startup items (folder) - nothing seems out of place.
* Disable log-in items - I still couldn't log in
* In single-user mode: when trying one of the suggestions from an article here, I typed "cd/Users/{my user name}/Library, then mv Preferences Preferences_old, and received a message stating "no such file or directory."
Looking through the contents of my hard drive, I can see that there is a Desktop icon for OS 9, but not anything for OS X. In theory, shouldn't there also be a desktop icon for OS X? Has my computer somehow lost its "connection" or "map" to my OS X desktop? I ran fsck again today so that I could look at logs/parse failed/plist/etc (an article I found here on apple.com) and following those steps, I noticed there was a line that said "root device is mounted read-only." So I can only assume that has to do with the fact my OS X desktop doesn't load.
So, with all that being said (it's a lot, I know, and I hope it all makes sense) ... Is this problem something simple that I can fix myself, or do I need to take it into the shop and have a technician look at it? As you can imagine, this is all getting very frustrating, with limited access to an old version of Photoshop, SimpleText, and a very old web browser that only works on a few sites (and thankfully Apple.com is one of them). I miss my OS X.
Thanks again for reading this, and for any advice/assistance you may be able to provide.Thanks, Anna. Excellent work. Everything seems fine, except, of course, the booting OS X part.
First try Resetting the PRAM
• Shut down the computer.
• Locate the following keys: Command, Option, P, and R. You will need to hold these keys down simultaneously later.
• Turn on the computer.
• Press and hold the Command + Option + P + R keys immediately after the startup chime.
• Hold keys down until you hear the startup chime for the third time.
• Release the keys and immediately and allow computer to boot.
The fact that you can boot in Safe Mode suggests that you may have a Login item that conflicts with the startup process. If resetting PRAM does not work try this:
Boot computer in Safe Mode.
If you are able to get into the Login items (Apple Menu > System Preferences > Accounts > Login Items) make a note of all the log in items (write it down). Then delete them all by selecting each one in turn and clicking the minus sign under the list. Shut down and try booting the computer normally. If you are able to boot successfully add the Login items on your list one by one and try rebooting each time you have added one. This should help you isolate the offending item.
I hope one of these methods works. Post back and let me know.
cornelius -
Problem: Old power mac G4 won't boot to the desktop. By default it loads OS X. When it loads the apple and the spinning thing under the apple load. Then OS X begins to load with the status bar and message. Right after the message "waiting for network initialization" the desktop background and the cursor both appear, but no icons.
I have used disk utility and told it to boot up in OS 9.1 and it boots fine. Desktop icons show and everything.
I was told it could be a problem with the battery, refer to post: http://discussions.apple.com/message.jspa?messageID=4818372#4818372
If it were an issue with the battery, would OS 9.1 be able to load?
Could it be a problem with the computer recognizing OS X. or maybe an issue with the firmware? refer to: http://docs.info.apple.com/article.html?artnum=86117
I am not entirely sure that it is a G4 PCI because it has a 450MHz processor.
Power Mac G4 (PCI ?) Mac OS X (10.3.9) also has mac os 9.1The G4 PCI versions came in 350 & 400MHz versions. So it's not a PCI. Possibly an AGP. Look at the G4 spec pages. http://www.everymac.com/systems/apple/powermac_g4/index-powermac-g4.html
Also look at : Power Mac G4: How to Differentiate Between Models
http://docs.info.apple.com/article.html?artnum=58418
Power Mac G4: How to Differentiate Between Models (Part 2)
http://docs.info.apple.com/article.html?artnum=42739
At startup, depress/hold the Option key. This will activate the Startup Manager. This will show you the available system startup options - OS 9, OS X, etc. Seems like it is set to startup from a network in OS X.
Once you determine what model Mac you have, boot up in OS 9 & go to the Apple System Profiler. Note the Boot ROM (firmware) version. Then check if your Mac requires a firmware (Boot ROM version) update. Mac OS X: Available firmware updates
http://docs.info.apple.com/article.html?artnum=86117 If an update is required, the update must be installed (using OS 9) BEFORE you install OS X.
Cheers, Tom -
My mail won't load via iCloudonmy desktop. It comes up with the message "Missing resources". My network is working properly and I've checked Apple's reporting system to see if any systems are down (they are not). I am asked to submit the report to Apple (which I have)...but how do I correct this error sothat I can access my mail via iCloud on my desktop iMac?
Here is the error message information: DOES THIS HELP ANYONE FIGURE OUT WHAT IS HAPPENING? All other iCloud Services work.
IS FATAL
true
APPLICATION NAME
mail
TITLE
Mail could not be loaded
MESSAGE
There was a problem loading the application due to a possible network error or missing resources. Please try again.
LOG
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: MAIL in main()
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.User object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 1: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: -> entering "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 2: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <-- Response 2: 0 (84ms), headers: body: (empty)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1426606530328/1,httpStatus: 0,round trip time: 85ms, wmsid: null
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: Bootstrap error: Preferences.RefreshError
TYPE
server
APP STATECHART
SC.Statechart:sc1031
initialized: true
name: cloudos-statechart
current-states: [
active.application.displayingCurrentApp
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
15B.169e9f7
TIME
Tue Mar 17 2015 11:35:32 GMT-0400 (EDT) (1426606532298)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
DSID
1018646875
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: MAIL in main()
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.User object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 1: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: -> entering "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 2: POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <-- Response 2: 0 (84ms), headers: body: (empty)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1426606530328/1,httpStatus: 0,round trip time: 85ms, wmsid: null
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: Bootstrap error: Preferences.RefreshError -
My system preferences won't load. It opens straight up to the desktop folder and pictures won't load, leaving me with a color wheel. I've tried restarting my computer and that doesn't help. System preferences just won't open/load at all. Any ideas?
Deleting the System Preference or other .plist file
..Step by Step to fix your Mac -
Too many files on 10.4 Desktop - Finder won't load
2.66 DualCore Intel Xeon + OSX 10.4.10 + 2Gb DDR2 DIMM + 230Gb ST3250820AS + OPTIARC DVD RW AD-7170A
Despite recurrent warnings, a relative kept leaving too many files on the Desktop, up to 300 files (JPGs, downloaded archives). Last week, after attempting to move/copy them to a folder, OSX crashed, and now Finder won't load; after password screen, menu bar and Dock appear, the 'MyDay' app (from Entourage) starts bouncing, and system freezes. Sometimes it goes back to password screen, and from there again to a frozen, empty finder with dead mouse pointer. Other times the spinning clock or wheel remain spinning forever.
Tried DiskUtility, repaired disk and permissions, reset PRAM, no dice.
Tried to boot off the 10.4.10 DVD, it doesn't allow to run OSX from the disc (I have a vague recollection of doing this once, but...)
Started in SafeBoot mode, finder froze at same stage.
Re-Installed OSX 10.4.10 in Archive and Install mode, same freeze at same stage.
The only explanation for the crash, as no updates/new app installing happened, is that there are, again, too many loose files on the desktop and as it tries to load the Finder it crashes. I'm hauling the machine ASAP to try with my own Intel to try access his disk via FireWire target mode but worry the same thing will happen on my system, that it will balk at too many files.
Is there a way to try to fix this without resorting to clean install (needless to say, last backup was months ago)? If I install Leopard on that disk (it comes out fine in Disk Utility) will the same thing happen as soon as it tries to load the Finder? Is there a way to boot 10.4 off a CD/DVD?
Thanks for any info or tips!Welcome to the forums!
Make your relative write this out 1000 times:
Performance tip: Keep the Desktop clutter-free (empty, if possible)
Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.
Unfortunately - aside from the effect of disarray it creates - keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks. Each of your icons on your desktop is stored as a window in the window server, not as an alias. The more you have stored, the more strain it puts on the window server. Check your desktop for unnecessary icons and clear them out.
Keeping as few items as possible on the Desktop can prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost, particularly for the Finder.
And it is why Apple invented 'Stacks' for Leopard. -
Early this morning, my firefox was working perfectly fine. Yet this evening, it won't load any web pages - only IE will. (I hate IE, much prefer FF!)
I tried to uninstall then reinstall firefox, but it didn't help at all. I've tried tons of different sites, but nothing is coming up.
What do I do?
== This happened ==
Every time Firefox opened
== This morning ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)** FIXED **
I had this problem where I work but it was fine on my home pc. When Firefox upgraded, it detected a proxy on my work network and started to use it even though my previous settings were set to no proxy.
Now all my pages load and my 'find updates' for addons work.
signed,
Relieved. -
My accounts prefpane won't load, or comes up blank. I solved this problem once long ago but can't remember how.....can someone remind me?
Thx;-)newmacG5,
Find the com.apple.preferences.accounts.plist file in your Macintosh HD/Users/yourusername/Library/Preferences Folder. Drag it to the Desktop, log out/in or restart, and let us know what happens.
;~) -
After logging into my MacBook Pro it won't load the desk top. It just stays on the universe screen
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
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