Desktop shortcuts will no longer open firefox after a "shockwave" player software update

I can go to my email and click on links to web pages that open firefox, but not the desktop shortcuts. This happened after being prompted to install this software while trying to view a video on facebook.

A couple of quick things to try. Have you re-started your computer?
Have you tried on the desktop shortcuts - right click>open?
And a couple of questions. Is Firefox working properly via the URL Bar and the Search Bar?
Do bookmarks open normally?

Similar Messages

  • Firefox will no longer open completely. My home page appears, but I can't do anything with it. See "details" box for full description.

    Firefox will no longer open completely. My home page appears, but I can't do anything with it--can't use "Help," can't search the Web, can't even use "Sign Out." I have to close it entirely to get out of it. A box comes up and says "Yahoo Mail is loading especially slowly" and tells me my computer speed is slow. But this is the same computer I've always used for Firefox, and Yahoo comes up quickly and completey through Internet Explorer (which is how I'm sending this message). Can anyone help me load Firefox so that it works? I even downloaded the latest version of Firefox, but it makes no difference. Thanks.

    Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    If you keep having problems then also create a new profile.
    You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Safari on iPod touch will no longer open any web pages even after reset.

    My iPod touch will no longer open any web pages via Safari. I am connected to WiFi and other apps work fine (mail for example). I connected to Itunes and did a reset - still no luck. S/w is up to date for this version of touch - 4.x.
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    hello susnyk, please see [[Fix problems connecting to websites after updating Firefox]] &
    [[Firefox can't load websites but other browsers can]]

  • Safari will no longer open.  I was using firefox until I could find a fix for safari.  I made the mistake of changing my default search to firebox later for convenience and now I can't open my system preference or many safari or apple linked files.

    Safari will no longer open. It just goes back to my desktop.  When I right click on the safari icon in my dashboard it says it is open.  I was using firefox until I could find a fix for safari.  I made the mistake of changing my default search to firebox later for convenience and now I can't open my system preference or many safari or apple linked files. Some of my emails from trusted sites won't open and does the same thing. 
    I upgraded my original system from 10.4.11 to I believe 10.6. something about a year or so ago.  I thought about re installing my safari app but when I go to open anything connected to safari my screen goes back to the desktop.  I cant open any files that I have on my desktop that I set up through safari, like my banking program. Prior to changing system preference to safari default I was able to open those files and now I can't get into change it back.  Can you guide me through this?
    Thanks,
    Betty

    Try running the 10.6.8 combo update.
    10.6.8 Combo Updater
    System Preferences or Safari Preferences?
    Do a backup.
    Quit the application.
    Go to Finder and select your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.
    Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
    If the application is the same, return the .plist to where you got it from, overwriting the newer one.

  • The application called VirusScan that comes preloaded on the macbook will no longer open, claiming that it is corrupt and that I must reinstall it.  After looking in the app store it does not appear that said application is available for re-downloading.

    The application called VirusScan that comes preloaded on the macbook will no longer open, claiming that it is corrupt and that I must reinstall it.  After looking in the app store it does not appear that said application is available for re-downloading. Is there a special, non-app store place where I am to go for this?
    Also, I installed MacKeeper about two-three months ago and am questioning its performance. Looking for input as to whether or not this application helps or hinders my system.

    I'll back up Csound on the MacKeeper thing.  In fact, I actually wrote the following about it:
    http://www.reedcorner.net/news.php/?p=245
    Remove is ASAP.  Do not use the provided uninstalled, as there are widespread reports of pop-ups advertising MacKeeper on your system after incompletely removing it.  Try this:
    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
    As for VirusScan, Barney is right on the money that it does not come preinstalled on any Mac shipped new from Apple.  However you have gotten it, your best bet is removing it.  See my Mac Malware Guide for more information that will help you understand and avoid Mac malware without relying on anti-virus software.
    http://www.reedcorner.net/guides/macvirus
    (Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

  • Clicking on iTunes ikon and I get the message the item iTunes.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly.  What can I do, I can't open Itunes.  I have over 4000 songs in iTunes that I had

    When I click on the iTunes ikon I get a box pop up which reads  Problem with shortcut.  The item iTunes.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly.
    My computer which is a packard bell vista operating system, recently stopped working as the power supply overheated and blew up and it has recently been sent back to the Know How team at PC world and it seems to be since it came back I now cannot open iTunes.  I have also tried to search for iTunes in the search bar, I can see several files, but can't seem to open any of these either.  I think that quicktime isn't working, either.
    I have over 4000 songs in iTunes that I had recorded from my collectiong of CD's am  going to loose all these now?  Can anyone help, with very easy instructions as I really don't know what I am doing??
    Thanks

    I would copy over the entire thing if you have room.  With iTunes 10.4 though, you can download any previous iTunes purchases you have made in the past with your current iTunes account.  While in iTunes, look at the left hand side of your screen and select "Purchases" and look at the bottom right corner of the screen and select "Download Previous Purchases".  If you have an iPhone, iPod and/or iPad...you can do the same thing from each device.  Nice new feature...just remember that those ripped CDs need a back-up!!!  Enjoy...

  • Suddenly Can't Open PDFs. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab.

    Suddenly Can't Open PDFs in Firefox. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab. Nice timing, with finals and everything where I need to view PDFs of practice tests.

    Mozilla Firefox did not do their job, here. I am an editor and am constantly online. Now, I have to go to Safari to download PDFs. I reinstalled an earlier version of Firefox to get rid of the problem, but somehow Firefox has deactivated my PDF download feature. This is a total wreck and I am so angry I could spit. Stop launching new products until you have fully tested them. Customers are not your guinea pigs. Please fix this now- and fire a few idiots on the way- the ones who let this happen.

  • Photoshop CS4 will no longer open after system crash  ERROR 150:30??

    My Photoshop CS4 will no longer open after a system crash and reinstallation Error 150:30

    https://forums.adobe.com/search.jspa?q=Error+150%3A30

  • Getting error message : the item Itunes.exe that this shortcut refers to has been changed or moved so this shortcut will no longer work properly. I get this either using the start menu or the desktop shortcut. I tried going to programs /itunes and repair.

    Getting the error message:
    the item Itunes.exe that this shortcut referes to has been moved or changed so this shortcut will no longer work properly.
    I tried going into the control panel/programs /itunes and selected repair which didn't fix it. Any suggestions on restoring the broken shortcut without removing and re-installing the program?
    Running windows 7 home premium SP1
    Thank you

    I think it is some sort of permissions issue preventing the installer from updating the shortcuts. Is your account an administrator of the machine? If it is and you still have the problem then you may need to explicitly use the "Administrator" account for the install.
    tt2

  • I just downloaded the latest itunes update 11.1 and now I get an error messages saying "The item 'iTunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly."

    I just downloaded the latest itunes update 11.1 for windows 7 and now when I try to open itunes with the shortcut on my desktop I get this error message: "The item 'itunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly."  I can't open itunes at all.  Is there anything I can do or is there a problem with the new update?

    Start > Programs = Firefox
    Does that shortcut work?
    If so, delete the current shortcut that is in the Quick Start tray and drag the one that is in Start > Programs down there.

  • ITunes will no longer open

    Hi there,
    I have installed the newer version of iTunes, and it will no longer open when I click on the desktop icon, or use the Start/Programs/iTunes/iTunes. All I see is the hourglass for about 2 seconds, and then nothing. I have uninstalled and re-installed many times.
    I have also read thru some articles here and have tried:
    Go to My Computer\Tools\Folder Options\View and then choose "View All Hidden Files". Click OK. In My Computer, go to these files- local disk C:\documents and settings\all users\application data\apple computer\itunes\sc info and inside that is a file called SC Info.sidb and delete that. Check back to see if it opens after you complete that.
    Still nothing works
    I have disabled both Spyware and Sygate Firewalls ~ still nothing. I am unable download any music to my iPod at this time.
    If you could offer some other suggestions, I would really appreciate it ~ or even if I could re-install the original version of iTunes, but don't know where this could be found.
    Thanks
    Windows XP

    Hi, I've just managed to solve the same problem on my PC running WindowXP. As a clarification: I do NOT have Norton Security etc. or Norton Anti-Virus etc. installed; my search on these forums have revealed that there are problems associated with the above progs. In any case, a summary of the problem:
    *Installed the iTunes package which came on disc for my iPod nano. Upgraded/Downloaded etc, etc, per instructions.
    *Upgraded to iTunes 6.0.4.
    * Launched upgraded iTunes. It worked. I was happy. I fiddle around with my new, fancy gadget.
    * I go to work and then return. Attempted to launch iTunes. It didn't work. Fiddled around with running programs. iTunes suddenly came to life. I was happy.
    * I shutdown iTunes.
    *Attempted to launch iTunes again, didn't work - mouse shows 'busy' animation with hourglass then resumes; iTunes doesn't start-up. I was unhappy.
    *Attempted to launch quicktime, same result - doesn't start-up. I was puzzled.
    *deleted the SC info.sidb file as you have done, attempted to launch iTunes and quicktime, unsuccessful. I was unhappy.
    Solution (at least, for me)
    * I decided to risk utterly destroying my computer.
    * Uninstalled quicktime.
    * Downloaded and installed quicktime standalone.
    * Rebooted.
    * Tested quicktime - launched, and was working.
    * Attempted to launch iTunes - no-go.
    * I scream "you shall not defeat me!"
    * Via control panel->Add/Remove Programs, I uninstalled iTunes.
    * Rebooted per on-screen instructions.
    * Reinstalled iTunes 6.0.4.
    * Attempted to launch iTunes - launched successfully. I sighed in utter, complete relief.
    Some oddities with my install: I didn't select iTunes as the default player for my music files, I don't quite know how this changes things; I suspect it doesn't.
    Anyway, I rebooted about 3-4 times to test if iTunes would continue launching. It seems to be working fine. Knowing how fragile software is, however, it's bound to fall apart again. Or maybe I'm being pessimistic.
    Windows XP Pro

  • Can no longer open firefox; profile showed lock-uninstalled and reinstalled, still cannot access

    For years I have used Firefox-suddlenly it will no longer open (can access sites with another browser). After spending hours reading forums, self-helps, etc I tried looking at the profile and it had a parental.lock shown on it. I am the administrator of the computer so I know it is not computer related. I tried deleting the lock (which I appeared to be successful at, rebooting the computer but still could not access Firefox.
    I then uninstalled and reinstalled Firefox and am getting a message to close the previous version of Firefox. The update will not launch.
    Can someone PLEASE, PLEASE help me?

    Do you have any idea where the parental lock came from?<br>
    You are running Windows Vista. Correct?
    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back soon.

  • Since installing 10.5, Itunes will no longer open automatically when I connect my Iphone or insert a CD.  Nor will it, when I insert a CD, recognize the CD unless I close Itunes and open it again.  Any ideas?

    Since installing 10.5, Itunes will no longer open automatically when I connect my Iphone or insert a CD.  Nor will it, when I insert a CD, recognize the CD unless I close Itunes and open it again.  Any ideas?

    Purchase the Snow Leopard install DVD from Apple to install 10.6
    After that uodate to 10.6.8 using Software Update

  • I attempted to perform the itunes update on two different PCs and itunes will no longer open and I received a message to reinstall itunes. The reinstall did not work and I now receive a Runtime error message (R6034) re: library loading incorrectly. Help?

    I attempted to perform the itunes update on two different PCs. Itunes will no longer open and prompted me to reinstall itunes.  The reinstall did not work after several attempts and I received an error: "Runtime error R6034. An application has made an attempt to load the C Runtime library incorrectly. Please contact the application's support team for more information."  Has anyone else had this issue? How can I resolve it?

    I've been having the same exact problem this morning, and from the looks of it a lot of other people are posting about this issue, so I don't know if it's maybe something wrong with the download but I'm just relieved that it seems to be that instead of a corruption issue with my windows installation.  I'm just wondering how long this will take to be resolved.

  • I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

    I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

    Delete the shortcut and make a new one. The 'real' application will probably be fine if you launch it from the Start/Programs menu.

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