Desktop Software 6.0 - Can not sync and cannot unistall
I did the upgrade and could not sync. Forum said to un-install the older versions. BUT every time I try to unistall 5.0.1 or 6.0 I get this error:
ERROR 2738 could not access VBscript runtime for custom action.
Anyone know the solution.
Thanks
Solved!
Go to Solution.
Read this KB Article for the solution:
http://www.blackberry.com/btsc/KB03490
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library. How can I fix this? I need to back up iPad content to restore on a new one
juliefrombaton rouge wrote:
when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library.
Pretty sure it doesn’t say there is not enough room in iTunes library because it is not backed up to the iTunes library.
What is the exact message? -
BlackBerry Desktop Software 2.0.0 not syncing ical properly
I just switched over from awful Missing Sync to BlackBerry Desktop Software 2.0.0. I believe I have tried every permutation to sync my iCal with no luck. Some events sync while others don't. I sync all calendars, I replace all events on device, I deinstall and reinstall the device and still the two don't propely sync.
Hello,
I would recommend having a look at KB21320-BlackBerry Desktop Manager does not detect a BlackBerry smartphone that is connected to a Mac computer when Open using Rosetta is enabled http://bbry.lv/fKWdBZ
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
My Iphone 5 and Itunes no longer sync after I updated my IOS to 7.1 I have done multiple things to troubleshoot. Uninstalled drivers, reinstalled drivers, uninstalled Itunes, reinstalled Itunes, etc.. It will not show my Iphone in Itunes anymore and will not sync.
Hello bsae14,
I would be concerned as well if my iPhone was not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi Have new laptop as last one comitted suicide. I have loaded Itunes onto new laptop but cannot sync my Ipod. When I try to authorise this laptop, I am unable to log into Itunes and receive error message -9808. Can any one help.
ThanksThis should help:
iTunes Store: "An unknown error occured (-9808)" -
I purchased a movie on the AppleTV 2 but it is not showing up in iTunes on my desktop computer. How can I sync? (have lastest version of iTunes and ATV2 software)
Of course it always works, what are you talking about.
I appreciate that re-downloading is only available in the US and then only with certain content. However content that cannot be re-downloaded is not offered for purchase on the Apple TV. -
I'm having trouble with custom ringtones. I have downloaded the free software "makeTones" and have created some ringtones. I then copied those to Mac and played them in ITunes. My Itunes library does not have a ringtones tab. I can not sync the ringtones (or I don't know how)! Please help.
Yes, the file extension is M4R. Does it matter where I save these files on my Macbook? I then opened them in Itunes and played them. I did find the Tones folder in Itunes but the Tones or Ringtones tab does not show up when I select Iphone (within Itunes). When I open the Tones folder in the Library, it is empty. Thanks in advance for your help.
-
my ipad software version and itune is up to date but i can not sync my ipad in itune.please give me a solution
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
Cheers, Tom -
I deleted i photo from search folder, reloaded the software and now I can not drag and drop to the desktop. Help
Look in the Applications folder to see if iPhoto is still there. If it is drag it back to the Finder Sidebar. If it is no longer in the Applications folder post back, you can also look in the Trash it might still be there.
-
Palm M500 and Win 7 - Can not sync
Everything was fine until last Friday and now I can not sync.
I moved my data correctly and reloaded the desktop software but still no communication.
I get the messagfe "The connection between your handheld and the desktop could not be established. Please check your setup and try again"
Now I get a window that says there are no users in the database.
Can someone help?
Post relates to: Palm m500Hi, and welcome to the Palm Support Community.
Please refer to the stickied thread near the top of this board, about syncing with Windows 7 and Vista. The first post discusses syncing older devices with new desktops.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android -
When I plug my ipad into the computer to sync a message pops up saying that the ipad can not sync because there is not enough memory on the itunes library. Do I need to increase the itunes library memory and how do I do this, or do I just need to trasnfer things out of itunes? Thanks.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I am from russia and i cant understand why my iphone 4g(black) can not sync..The computer gives an error saying that the synchronization can not be executed because you can not save a copy ... What should I do?
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
I can not sync my ipod to my computer - the error message says " my ipod is synced with another itnes libary"
Re-installing the OS on your PC has caused your iPod to think it is now syncing with a new/different iTunes library. An iPod can only be synced with one computer/iTunes library at a time. If you try to sync the iPod with a different/new iTunes library it will erase the contents the iPod and replace them with what is in the new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I for the first time since buying my iphone and ipods for almost three years am concedering getting rid of them as I am getting tired of this problem. I can sync anything from my computer to the iphone. I can not sync movies bought on the iphone to my computer. I have tried everything and spent days trying to trouble shoot. I literally have bought hundreds of movies off Itunes but will not buy any thing else until I can figure this problem out. I have uninstalled Itunes reinstalled, troubles shooted using the itunes trouble shooter and reset my phone and nothing works.
When I try to sync from my phone to the computer it says it can not be done because the iphone is not hooked up to the computer. I have only had these problesm since the new update not before. I have bought new cables twice to see if it helped and has not. Both my kids have Ipods, I have a Iphone and was planning on buying two Ipads for the kids for Christmas but not if I can fix this.You are correct. Syncing should transfer any purchased media, including videos, from your device to your iTunes library provided your computer is authorized for the Apple ID used to make these purchases. You mentioned that you have uninstalled iTunes before, but if you didn't follow this guide exactly, uninstalling iTunes and all of its components in the order specified, it may not have been successful so you should try again: Windows XP or Windows Vista/7.
Maybe you are looking for
-
Hi, I'm trying to create a room with all default values provided but still getting this following error..... Error:Room TestRoom has not been created Creating UM Groups failed! [LDAP:error code 65-Object Class Violation] Exception during cleanup afte
-
I have one variable for 0CALWEEK which is an input variable. Now I want to extract week number from this variable value. Ex. 0CALWEEK = 200850 I want to extract 50 from this variable for calculation purpose. How to proceed for the same using replacem
-
I have created a variable with the data type number: var opaque = Number; I assign it the value from a XML file: opaque = myXML.FILL; The value in the XML file is: <FILL>0.4</FILL> the trace for "myXML.FILL" shows 0.4 the trace for "opaque" shows NaN
-
i have a macbook air mid 2011 with that came with Lion. if i format my mac the recovery partition is downloading the latest version of Lion and installs it. will i be able to do the same but with mountain Lion? i like clean installions of OS and not
-
Jumpstart , smf and scripts on first boot
Could anyone help me I am trying to work out how which is the best way to apply patches and customizations on first boot of a new machine that has just been jumpstarted. Does anyone have a example of a service that runs once to allow me to do this?