Desktop software 7.1

Is it necessary to download desktop software 7.1 on a PC in order to transfers and/or sync files from a PC onto a BB Playbook?
Is it necessary to use HDMI cable to transfer/sync movies, videos and songs from a PC to a BB Playbook, or USB cable and WI Fi transfer/sync is just as good?
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Yes.

Similar Messages

  • Blackberry Desktop Software has encountered a problem and needs to close

    When I try to open Blackberry Desktop the message I get is that Blackberry Desktop Software has encountered a problem and needs to close.  I have a Blackberry Bold 9700 and as a result I cannot sync.  Does this mean I need to uninstall and reinstall?  If I reinstall will I lose the update that I have on my phone that has changed the interface?  Will I have to reinstall that as well?
    Thanks for any help or advice you can give me.

    I suggest this thread:
    http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
    It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
    Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blackberry Desktop Software will not Sync with Outlook

    Hello,
    I recently installed Blackberry Desktop Manager 7.1 for Windows on a PC and it will not allow me to sync with outlook calendar, memos and contacts.  It will however sync windows Contacts, if I try to select the option to sync with calendar or memos it gives me an error that now compatible software can be found and to visit blackberry.com/desktop/docs.  I am running Outlook 2010 32bit in Windows 7 with the latest Blackberry desktop software.  I am not to familiar with Blackberry so any help would be greatly appreciated!

    Well I believe I have figured out the answer to my own question, I ended up having to do a repair installation for Office 2010 and I was able to sync from outlook to the Blackberry.

  • How to take Contacts back-up - Blackberry is not recognised by BB Desktop Software

    Hello,
    My phone is Blackberry Javeline 8900.  The desktop manager does not recognise my phone.  Everything else is fine.  It gets charged properly through USB.  I connected other BB phone, the same software recognises it.  
    So do not know what to do.  The issue is I need to back-up my contacts and which I am unable to do.  Also, I need to transfer those contacts to my another android device (I have 2 phones). Please help.
    Thanks.

    Hello andoshi,
    The following article will assist your with detecting your BlackBerry Curve 8900 smartphone within the BlackBerry Desktop Software on your computer:
    Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone - http://www.blackberry.com/btsc/KB00125
    We hope you find this helpful.
    Thank you.
    -FB
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  • Bluetooth Headset will not work following upgrade of PC desktop software

    Recently I updated my laptop with the latest desktop software in order to allow synchronization between Microsoft Office 2010 and my blackberry tour.
    The sync works!
    But now that I have upgraded, I am having a problem with my bluetooth headset.
    After syncing my phone to my PC over bluetooth, my bluetooth headset connects to the phone ok but when you try to use it no sound comes through either the headset ear piece or the phone.
    So if you try and dial a number, the phone rings where you are calling but you cannot hear the ringing or the person on the other end once they have answered it.
    To correct the problem you have to remove the battery from the phone.   Then once you replace the battery and wait 5 - 7 minutes for the phone to re-initialize the headset works just fine.   Until the next time you sync the phone with the laptop of course.   Then the headset stops working again.
    I have tried deleting all the bluetooth devices from the phone and re-connecting them.  Does not help.
    Anyone else seeing this problem?
    This is my 2nd blackberry.   My 1st was a Perl on T-Mobile. Never had a problem.   But this tour from verizon has be a problem from the start.    Think my next phone is likely to be anything but blackberry!

    Hello ralpha,
    I would suggest you back up your BlackBerry data and clear the Bluetooth Options database. Re-Pair your headset and try making calls again.
    KB10167 will show you how to clear individual databases.
    Let me know how you make out.
    -HMthePirate
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  • BB Desktop Software will not launch

    PC, running Windows XP  - Upgraded to new BB Desktop Software.  Was working for about a month.  Now, Will NOT launch - getting Windows Error
    Error Signature:
    EventType : clr20r3     P1 : rim.desktop.exe     P2 : 6.0.1.18     P3 : 4cfdab9c
    P4 : microsoft.practices.composite     P5 : 2.0.1.0     P6 : 4cfdaa3a     
    P7 : 12b     P8 : 50     P9 : sclhiaanmqhkf4zdfpvvwejkphnm1zuj 
    I re-connected to BB and loaded the "fix" versus the fuill version and still cannot load.
    From the Windows Control Panel - Removed the BB Desktop Software and re-booted the PC.  Re-Loaded the full Desktop Software from the BB website.  Still NOTHING - except for the Windows errror.
    Dead in the water.  Cannot launch the BB Software to connect and synch BB Storm!  iPhone on Verizon is looking better and better.  Mid-February is NOT coming soon enough. 
    Help! 

    WaynePharm wrote:
    OK  Instead of dueling each other, the issue is my Problem.  If you want to 'duel', please take it off-line.
     No one is "dueling" , we are tying to fix your problem.
    Re-stating my Problem:
    1.  I had loaded BB DM6 on a Windows XP PC about 3 months ago with no problems.  In fact, it linked with all aspects of Outlook that I needed  (Calendar, Task and Contacts).  Yeah!!  This did not happen with the 'original' BB DM that I loaded January 2009 when I bought the BB Storm from Verizon, but I lived with this short coming of BB.  Built my calendar and contacts directly into the BB Storm.
     So the original installation of the desktop manager software loaded in January 2009 did not correctly function with Outlook.
    2.  OK.  So something happened last week and the BB DM6 will not launch without getting the error message that I put in my 1st Posting of this Problem.
    "So something happened". We can only go on your description of the problem. If you have no idea what happened  i couldn't possibly know.  The only "guess" would be an there was an auto update to existing software or you have added software.
    3.  I went to BB and loaded the "Fix" for PC.  Also, this did not Launch BB DM6.
    4.  Unloaded the BB DM6 with the Windows XP Control Panel "Remove Program".  Re-Booted the PC.  Then, went to BB and reloaded the BB DM6.  Same error message and no Launch.
    Try using the repair/modify option in the Remove Program function on the DM installation currently loaded on the PC.
    5.  I am far from the "Techie" that the respondants to this Problem are!!  I am a SIMPLE End User of this BB Storm having mucho problems ... all of a sudden ... last week after using BB DM6 without the problems.
    6.  What can a SIMPLE, non-techie End User do?  From the Respondants Postings .. I am reading about Loading Roxio for BB DM from the Roxio website?  Also, reading about that the Unload from the Windows XP Control Panel, Remove Programs, is incomplete for the removal of the BB DM6.  I am being directed to removing 'hidden' files/keys as directed in a BB Problem Solving Posting for the CLEAN Removal of BB DM6--- which is surely not written for the SIMPLE, non-techie End User!!
    The error indicates a problem with some Roxio software. If you were using DM with Media manager prior Roxio was a part of that software, or you are running Roxio software.The Roxio information I gave you was to remove Roxio drivers not load Roxio software.
    In your description of the January 2009 install  there were problems with the install that were never correctly addressed. What we are suggesting is to remove all traces of the Various installation of desktop manager which includes editing the registry. That is why using Windows remove programs is not sufficient.
    Once complete you will be installing a fresh copy of DM on your system, this will ensure that the DM software can correctly integrate wit both Windows and MS Outlook
    The install procedure is SUGGESTED as the best resolution to your problem. Whether you run it or not is your decision.
    7.  In simple non-Techie language for this SIMPLE, non-techie End User ... what can I do to fix the problem and be able to launch BB DM6 from my Windows XP PC??
     This is as plain "non-techie" as I can write it.
    Thanks,
    Bifocals
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  • Please help. USB-DeskTop software question

    Hi,
    Im in a crunch really bad and a freind told me about this and so far ive seen some AUSOME info and ausome generosity of helpen each other any way
    have 2 questions one complicated  . and i give thanks in much much much thanx in advance, ill even make u a free anything u want theme(pretty good at it)
    1)is it possible to plug the berry to the pc and have it show up in my computer so i can juggle stuff around from sd card to device memory and back and forth?
    i down loaded the usb and modem drivers eng (dm4.6 b13) that xandrex posted, and my phone settings i believ are right options-memoery  on-no-prompt, yet it still is not showing up. it wasent even showing up when i had the desk top software on my pc.  my first bold worked just fine like that then i got another one and it wont, i been tryen figure out for weeks.. pppppppppppllllleeeeaasssse help
      2) ok keep in mind what i said in umber 1:::::::this is what i did to try to fix it.
          i got all this info from u guys
          A)first thing i did is download the driver that i mentioned in number one ,but did not install it right then
          B)then i followed the directions for properly uninstaleing the desk top software from this link .http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...    this was in mr BIFOCALS post.  
          it had 5 or 6 steps and one of them was messing around inthe regestry.
          C)then i restarted my pc
          D)then i instaled the driver i quoted in number 1
          E)then i restared my pc again
          F)then i put the desk top software disc in to load onto my pc.and it wasent even 20 seconds into it and it gave me this message word for word"the wizard was interrupted before blackberry desktop software could be completely instaled........your system has not been modified.to complete insulation at anotyher time,pleasetry set up again"
    i tryed this several times, and i have older cds with older versions and none of them would load all the same message, sooooooooo now im worst of than i was before. i not only cant get to my device memory still three my windows explorer, (ps media manager would not work either when i did have the software on here)now i cant even get the application loader which i use alot too. cause the software wont load.man im not a pc wiz but im not a retard either,the instructions were very very every well written, and went very smothly,except i was ent sure about were to put a space on a file that iwas directed to rename ,when i was deleateing everything. im a river boat pilot and my berry is my a big part of my life my connection to the world and my family 5 kids and my whole digital life haha thats funny to me.anyway i would really really appreciate any info or help anyone can send my way, and i will pay it forward . yall have a pretty tight site here, i been doing the crackberry thing  but man yall have sum good info here                            thanks again   chris
    Solved!
    Go to Solution.

    vibrations1 wrote:
    bifocals
    thanx for the help here are the info u requested:
    1.my pc is running windows vista 32-bit
    KB13187 How to uninstall or modify applications on Windows Vista including BlackBerry Desktop  
    2.phone is berry bold 9000
    3.os for the phone is 4.6.0.167
    4.sir i cant be sure how many times ive instaled desktop software on the pc ,cause ive had 3 different berrys,if i had to gues mabey 6 times,4 of those times in the last 48 hours.
    You definitley need to run the clean procedure:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software.
    Remove the other copies of the drivers here.
    5.service packs????not sure what u mean  im green a little Windows issues service packs for the OS
    6.as of right now i uninstaled the driver i loaded last night and uninstaled the desktop software again,so as far as i know nothing is instaled right this minute;
    I realize you would like to use DM 4.3 but there aren't any USB drivers for it listed.
    I would suggest 4.7 download software and drivers here:
    File name: BlackBerry USB and Modem Drivers_ENG (DM4.7b50).msi
    File size: 14.238 MB
    Date posted: 17-Oct-08
    Download Software
    Install and Cold boot the PC befoire installing the Desktop manager
    Desktop Manager 4.7.0 B59 English - Without Media Manager
    File size: 82.012 MB
    Date posted: 23-Apr-09
    File name: 470_b059_english_nomediamanager.exe
    Download Software
    7.i do have sum blackberry programs instaled that have to do with makeing themes here they are in case that matters
       A.plazmic 4.7
       B.black berry simulator4.2
       C.blackberry simulator4.3
       D.blackberry jde 4.2
       E.blackbery mds and email simulator
    8. i have the 4.5 and the 4.6 and the5.0 drivers on my pc, but not instaled
    Uninstall them, then install the fresh copy of the 4.7 device drivers
    I have not yet did the clean uninstall (that yall suggested in that post) since last night. after i did all that last night,i installed the driver and berry would not show up on windows explorer,so then i tried to install desktop again and it left that message on my original post up top,so I restored my commuter and desktop was there again and working (I only really use app loader)    then I uninstaled it again.(not the clean way this time) and started installing and unistalling the drivers ,which lead to no prevail.            I would like to be able to use the app loader,and I would REALLY like for my phone to show up on my PC again so i can juggle my media around from SD card to device and all that stuff.
    what would u suggest I do first sir?
    I have desktop software cd's  4.3  and 4.6        I like the 4.3 version better one more fact (don't know if will help u) this is my second bold my first bold everything worked it showed up on windows explorer and desktop worked  then it broke and I got another one and I changed nothing and this one will not show up on PC and media deal on the desktop software wont work,which I don't care bout that if it whould show up on windows explorer.
    At the end of this install try connecting the Blackberry to the PC without Desktop manager running.
    See if the device comes up correctly. If not run Windows update with the Blackberry plugged in. The 
    device should be recognized and the device drivers added.
    Let us know how it goes!
    Thanks,
    Bifocals
    than
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
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  • Blackberry Desktop Software has stopped working. A problem has caused the program to stop...

    I have a Tour 9630 and just installed v6.0 and receiving an error window "Blackberry Desktop Software has stopped working. A problem as caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."  I have not received any message from Windows after 2 days.  Has anyone experienced this problem?  If so, I would appreciate any guidance.  I have Windows 7, if that matters. Thank you. in advance.

    Hi somewhatstock
    How far did you get with them? Did they have any ideas what might be causing the problem? Trying to work on it myself, so trying to eliminate what others might have tried. Curious why it works on my Desktop however. Losing tethering really causes problems as I rely on tethering with my laptop quite a lot.  
    Any information most welcome,
    regards,
    John

  • Palm Desktop Software crashes immediately upon opening

    Hi All,
    My Palm Desktop software won't open.  When I try to open it (either w/ the icon or the start menu), I see the Palm Desktop logo, then the program seems to open but all I see is a whitescreen, and an almost immediately error message from windows that reads "Microsoft OS Desktop Application has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."  Then the only option I have is to click "close," and the program closes out.  So its impossible to open the softare. 
    Interestingly, the hotsync operation still works.  The desktop application just won't open.
    I have tried uninstalling and reinstalling, but still the problem persists.  I have read a few places to remove the US Robotic registry keys, but after looking them up using REGEDIT off the Run menu, I can't find them....maybe I am not doing a complete uninstall, and am not completely removing these keys?  Does anyone have a comprehensive list of registry key locations?  Or maybe its a problem with windows?  I am using Vista.  I tried a system restore back to a point in time when the Palm Desktop was working, but even after that I had no luck.
    Does anyone have a suggestion of what I should do?
    Thank you!
    Post relates to: Palm Z22

    If this is your first Palm device, you will not see registry keys for either USRobotics or PalmOne. These entries are relevant to users who have upgraded devices and installed newer versions of Palm Desktop over older installs for the old devices.
    There are a number of threads posting complete uninstallation directions; use the search function (up top when you exit this thread) on Registry and you should be able to find one or more of them.
    Post relates to: Palm TX

  • Palm Desktop Software Data Transfer

    I have an iMac OS which is 5 years old.  This year I'm going to be buying the most recent iMac Desktop.
    The only Palm software I make use of is my "desktop software" which I use as an all around replacement for the old day runners.  For instance, I use it's menu to put all my names & addresses in, keep a list of things to do there, under "memos" I have made categories in chronological order such as "computer stuff"; "legal", "medical" and there are about 25 categories there under which I write down important information that I refer to if I must.  And, of course I use it as a calendar such that when I make an appointment, it all goes on my current desktop software which I believe is 4.0.
    When I asked the Apple salesperson if I could transfer all the data I had from this computer to my new computer, he was not sure that would work as it may not even be compatible anymore with the newer computers.  I rely on this information so much that I would not want to lose it.   IF there is no way to transfer all the info I  have in my Palm Desktop ... the only thing I thought I could do is write the info down, and re-enter it into some new application that is compatible.  Is there any application that I could use instead of Palm if I can't.  I'd rather just transfer what I have, and I don't want to lose the data when transferred.  I hope this makes sense. 
    I would want to transfer everything that I had on this computer to the new one if possible.  Please advise. How do I keep my data intact?
    Thanks
    Trudijane

    Also do note that the 700w runs windows mobile and will not utilize any of the Palm software (e.g. palm desktop, hotsync). You will need to download a program from Microsoft being ActiveSync or Windows Mobile device center if you have vista.
    ActiveSync 4.5 - Use if you have Windows XP
    http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx
    Windows Mobile Device Center - Use if you have Windows Vista
    http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx
    Missing Sync - Use if you have a Mac
    http://www.markspace.com/products/windowsmobile/mac/windows-mobile-sync-software.html
    Post relates to: Centro (Sprint)

  • Palm desktop software calendar problem

    I am having a problem with the desktop software (6.2 version).  When viewing the calendar in the "month" view, as I move forward to the months of November, December and January the program locks up and shuts down.  If I move into those months in the weekly view it works fine.  Any suggestions?
    Post relates to: Tungsten T

    Thanks for the speedy response.  However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me.  All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function.  Unfortunately, I have neither and so I don't think any of these solutions will work for me.
    I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database.  Will this also fix a corrupted Address Book database which is my problem?  
    So, I downloaded and attempted to install the latest version of Palm Desktop.  I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop.  However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
    I have some questions now:
    (1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)?  If so, what can I do to preserve those databases?
    (2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database?  Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
    Thanks for your help.
    Gdad

  • Cleanly "Starting Over" with the Desktop Software (non-BES)

    Hi there,
    With the advances in the RIM Desktop Software, there have been many posts about the upgrade process resulting in less than functional situations. The process I recommend is to cleanly start completely over, cleaning all remnants of the Desktop Software from the PC, and perhaps even clearing the content databases from the BlackBerry SmartPhone (on the assumption that the Desktop Organizer app has complete and correct data).
    To do this, I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything that you can. Additionally, if you are truly concerned about your data, then you should first copy (for Outlook, to a PST) your contacts, calendar, memos, and tasks...just to be sure, in case of something catastrophic.
    There are some reports that a Windows user profile (type 'echo %userprofile%' in the command prompt) that contains spaces might cause the installer to fail. In order to solve this issue, log out of your Windows account and log back in using the local Administrator account (or any other account name without spaces, but with full admin rights) and install the desktop (for all users).
    1) Remove any/all BlackBerry Device Software package(s) from your PC
    Add/remove programs, Uninstall, etc. depending on your Windows OS level
    2) Cleanly uninstall the RIM Desktop Software:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
    Some have reported the manual search and removal of RIM, BB, and Puma registry keys to be helpful.
    Do not attempt this if you are at all unsure -- editing your registry incorrectly can render your entire PC useless!
    Others have reported the use of a registry cleansing tool to also be helpful
    Still others have reported the use of your original PIM (e.g., Outlook, NOTES, etc.) installation CD, running the "repair" process, to be helpful in some situations
    3) Get a fresh download of the RIM Desktop Software:
    http://us.blackberry.com/apps-software/desktop/
    4) Download (to your PC) a fresh copy of your BlackBerry Device Software package from your carrier -- it must be the version that your BlackBerry is already running (otherwise, the Desktop Software will attempt to change the version that is running on your BlackBerry):
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    KB23393 How to check the model number and version of installed BlackBerry device software on a BlackBerry smartphone
    5) Install the Desktop Software to your PC -- do not allow it to start
    6) Install (also to your PC), the BlackBerry Device Software package -- do not allow it to start the Desktop Software
    If the package came from a carrier other than that for which your BlackBerry was originally manufactured, then after this install step completes, you must delete, from your PC, at least one copy, and possibly two, of VENDOR.XML.
    One will for sure be here (or something quite similar, depending on your Windows OS):
    c:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    The other might be here:
    c:\Users\<insert your user name>\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    7) Start the Desktop Software and connect your BlackBerry to your PC (USB) when prompted.
    8) OPTIONAL -- if you truly want a clean start over AND you are 100% sure that the data in your PC Desktop Organizer (e.g., Outlook) is accurate, then, at this point, you can clear the BlackBerry of all Organizer data so that you can start over fresh, using your PC Organizer data as master:
    KB10167 How to clear the user content databases from the BlackBerry smartphone
    9) Start the organizer configuration over:
    KB03315 How to synchronize organizer data (calendar, task list, memo list, and contact list) using the BlackBerry Desktop Software
    If you are using Outlook AND multiple profiles, be sure to click the "Configure" button, inside of the Configure screen for each organizer app...that is how you select the proper profile for EACH Organizer component you are configuring.
    Hopefully that will get things going again.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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    I am having the same problem syncing aftre having downloaded the new Desktop Manager and have tried most things.  Seem ridiculous that this amount of time needs to be wasted just because BB releases a new version before it is ready.

  • Desktop Software Stopped working all of the sudden..

    All of the sudden I got a windows message saying "Blackberry Desktop Software has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.) I un-installed and re-installed the program and the same thing continues to happen. I have no idea what's going on. Has this ever happened to anyone else? Can someone help me out?

    It happens to me too just now. I just had my laptop upgraded.  before, i have it installed successfully without any problems encountered. in fact I was able to use it early yesterday before i upgraded my laptop. just now, when im trying to install the pc software, while installig it, it just gives a notification that it stopped. but later will show that i have successfully installed. but once you click to open the icon, it shows "Blackberry Desktop Software has stopped working". same with you i uninstall reinstall for 4x now, but still it isnt working.I even though it might be with my net connection, but it is not. I hope someone could help us. 

  • How can I make AOL Desktop software my default e-mail when trying to connect from a a web site on Firefox?

    When I click on a link on a website meant for e-mailing--using Windows 7 I no longer have the option of sending it through my AOL Desktop software as I used to in Windows XP. Is there an option in Firefox that will allow me to use the AOL Desktop software as my default e-mail program?

    This didn't work. There is no option provided in Firefox for AOL--no add on either. And windows 7 does not let you use a browser based e-mail--even you change the registry--it will bring you to the AOL browser but won't open a "write" e-mail box and enter the name of the recipient automatically as it did in Windows XP by changing the option in internet options...someone must have a way of doing this...

  • BlackBerry Desktop Software doesn't support the BlackBerry 10 OS

    a feuniquely useful and unique to BB.w years ago I upgraded to a OS 10 device and owned for less than 24 hours before paying to get my OS7 bold 9930 back. Currently debating on getting a classic, but believe that OS10 still does not support BB desktop nor the BNA website. 
    These were two features that I used very often and that I found unique to BB and very useful.
    How is OS10 supplanting these tools and services?
    Why in the world are they not retroactively supported?

    Hello,
    It is completely well documented what is required...here:
    http://us.blackberry.com/software/desktop/overview.html?LID=us:bb:software:desktopsoftware&LPOS=us:b...
    As you can see, BBLink and BBBlend exist for BB10, while the BB Desktop Software exists for legacy devices. BB10 and legacy devices are very very different...I can completely understand why they would need a totally new set of PC software for such a new and different device. It is what it is, and Blend provides a level of functionality never even dreamed of for legacy BBOS (well, maybe dreamed...but never delivered).
    rvnfo wrote:
    the BNA website.
    I have on idea what that is, so can't help you there.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • BlackBerry Desktop Software Is their a download for Mac desktop Os 10.5.8

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    This subject has been discussed on the forum already.
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