Desktop software and memory card

I started using BB Desktop software for Mac. The program corrupted my micromemory card on the terminal. The card now can't be read by the terminal, and the deskrtop cannot read the images on the terminal. Therefore, I can't synchronize anything from images. Even the "finder" cannot see the card when the terminal is connected. On the terminal, a message appear " the is an error on the card that should be corrected by a verifying device with a computer", but the card cannot be seen through the terminal.
How can this happen and how to correct it??

I use blackberry and I want to transfer all my contacts(both in the phone and Sims card). How do I go about it

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USB ports and memory card slots not working

My Pavilion a6120n desktop has worked brilliantly ever since I purchased it. As of last week the 2 usb ports in the front and the 2 unused usb ports in the back have stopped working. My printer is plugged into one rear port and my wireless mouse is plugged into a second rear port and these work fine. I generally use a memory stick for data swapping or the card reader slots (which have also stopped working). I no longer see the memory card icons in the "Computer" window. When installing something new the "New Hardware Found" statement pops up but the driver install always fails. I think it is a software issue but there are no usb drivers to download on the HP/support site that I can find. . . so . . . Below is what I have tried so far.Run antivirus software. Full scan & memory scan - no issuesRun malewarebytes full scan - no issues I have tried restarting several times with no success. Restore to several previous restore points = failedRestarting computer in repair mode = failedRun the repair disk that I had made = failedChecked the power management for each usb port to see if the power was routed properly = okRemoved the case cover and carefully inspected the wiring and connectors.finally I tried uninstalling the usb drivers = failed Upon restarting the computer the last time the startup file must have failed and after several hours of attempting a repair I had to reinstall the Window 7 completely. Still no usb or memory card function. Any help would be appreciated Thanks,MrBob38

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how the USB ports and memory card slots are not working, and I would be happy to assist you in this matter! Since you mentioned that you have already re-installed Windows 7 on your computer, and the USB ports still do not work, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
www.hp.com/contacthp/
I hope this helps!
Regards

Cannot download desktop software and the one downloaded won't install

I've tried several times to download the blackberry desktop software and I've been having trouble downloading; it keeps been constantly interrupted during download. i was able to get a full version later but it did not install. it said something about the installation file not been validated and i should try again. i've been on it for a long while and don't know what to do.

Haven't got a solution, but want to see if I've got same problem- got 9300; windows 7 (tried download on both ultimate and premium)- keeps saying download unsafe- currpted

Desktop software and Windows xp

Hi, can anyone help me I am trying to download the drivers for the desktop software but it is not working. I am running windows xp sp3 32 bit. and a BB Torch 9800. I have uninstalled my previous BB desktop software and was hoping by installing a newer/different version that I might finally be able to sync my BB with my desktop.
Thank you

Hi and Welcome to the Community!
Sadly, from merely "it is not working", there is little to deduce...you'd need to tell us exactly the steps you attempt and exactly the results of each step, including the exact and complete content of any error messages presented to you. But, from "it is not working", there really is no way to make any sort of guess that would help you.
Nevertheless, perhaps some of the things in this thread will be of use to you:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Zen 4GB and memory card

Is it possible to play music from Zen and memory card together? Sometimes when I put music on my memory card ZEN had some problems of reset :S

I am a dork, a few mins messing with it i realized in the main menu of the zen with the card inserted hit removable disk and hook up via usb, now my computer sees the sd4zen dri've and i can dump more fun stuff for zen on there...
Sorry to take up space maybe someone will read this and help them with the same issue i was having or mods if you choose just delete.
Bill

Blackberry desktop software and itunes music sync problem

Ok so I have a Blackberry Torch 9800, OS 6.0 and the current blackberry desktop softer version 6.1.0.35.
I was previously able to access all my itunes music and playlists via the desktop software. But since I completed the software updates not all my music is loading into the software and none of my playlists are showing up.
I'm not sure if this is related but I believe that twice my phone has rebooted itself. I've also noticed that the new desktop software has had issues detecting my phone. My main concern is the problem with the music sync issue.
In the interim I have just dragged and dropped music files onto my memory card. Can you please let me know what I can do to fix this if anything....thanks.

I just experienced the same thing and after feeling frustrated for about an hour and wishing I'd learn my lesson and stop upgrading software for no reason, I went into the Desktop Manager software Device Settings.
Under Device Settingsgo to the Media tab and you'll see a Music Source option. I found that my default setting was on Windows Media Player instead of iTunes. Once I switched it back my view refreshed and my playlists showed up again.
Hope this helps!

Desktop Software and Roxio

To Everyone at Blackberry
I'd just like to thank you for causing me to spend almost 20 hours to date fixing all the problems with my PC (windows XP pro) that your awful sotware has caused.
i really do NOT want to put this software back on my PC or any other computer until you can assure me it is safe. In any case, it won't open from the downloads on your website anyway! the original version on the CD enclosed with my phone is clearly corrupt.
is there any way of transferring files to and from my phone without using your damaging product? if not, i will NOT be replacing my blackberry phone with another one when it comes up for upgrade from my supplier next year.
surely you must realise from the number of issues identified on this site and the complete failure of any of your 'fix it' advice, that your software it unsound and not fit for the purpose it was supplied for.
JA

Hello and Welcome to the Forums!
We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
In regards to your hope that RIM will see your message -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unlikely that they will see what you have written. However, if you have specific and constructive ideas for them, I have heard that they accept such via email to [email protected]
As to your specific question, to move files to/from the BB, you need to enable Mass Storage Mode and have the USB drivers installed onto your PC...the full DTM package is not required to use your BB as a USB drive (or drives, if you also have a Media Card).
For reference, here is a post written by our very own Xandrex that discusses it:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/HOWTO-use-your-blackberry-as-a-US...
While, in his post, Xandrex references an older driver version, the most current versions can be obtained here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

E51 update and memory card password problem

This morning I updated the software of my e51. But after update, it asks me password of my memory card and I entered all the possible passwords but it doesn't accept.
What can I do about it? I searched internet tried some ways to unlock but they just did not work.

Nokia E51
baskurtb wrote:
This morning I updated the software of my e51. But after update, it asks me password of my memory card and I entered all the possible passwords but it doesn't accept.
What can I do about it? I searched internet tried some ways to unlock but they just did not work.
For some reason even when you did not add a password to your memory card, sometimes your phone after a factory reset, may ask you for a password for your memory card. There is a way around this. Go to SETTINGS à SECURITY à REMOTE LOCK and add a new codeword for locking your phone eg “lockthis” and put in your lock CODE (default is 12345). When this is done, use your lock codeword “lockthis” as the password for the memory card and you should be able to get into your memory card again. ATTENTION!!!!!! The codeword must have maximum 7 characters!!!! IT REALLY WORKS!!!!! 100%

N97 and memory card?

well i've got a N97 to try out for a couple of weeks and thought setting it up would be a quick exercise but its not to be. i thought after backing up my n95, all i'd need to do is pop the memory card into the 97 and do a restore, but this didn't seem possible, it seems unable to read the card. does it need formatting so the n97 can read/write to it?
i'm just transfering all my music i have on my card to the phone via windows media player and i'm going to be here hours! (i couldn't figure out how to do it with the nokia software)!
Nexu 5

The card doesn't need to be set up differently. I'm using the card out of my N95 (although admittidly I did format it to keep things nice and clean). I did notice however that the folder structure seems to be the same as on the N95.
Things don't just "restore" themselves however. Music should appear in the Music Player after refreshing your library but applications won't normally re-install themselves - hey it's S60 5th edition on the N97 anyway so not all your S60 3rd edition apps will work now.
There's a good application called "Switch". Have a look on your N95 under Tools -> Utilities.
You can use Switch to copy over all your contacts, messages calendar entries etc. which is what I did when I got my N97 - it works a treat.
If you're still having a problem with music however then try refreshing your music library from within the options in Music Player...
Good luck!

E 72 - hard reset and memory card

Hi,
I am having some problems with the E 72 which seem like a virus, and i wanted to know what the options for reformatting are. Should i do a return to factory setting, or a hard reset?
Second, how do i make sure that the memory card is virus free as well? If i format it, how would i recover any pre-installed software that came with the phone?
Thanks

If you are worried only about the preinstalled SW that came with the phone, then they will remain after the hard reset. You will loose your data, configuration and all installed apps.
Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!

N97 Memory in use and memory card not present issu...

Hello,
I bought my Nokia N97 2 weeks ago from your website. I switched my old phone data over to the new one, transfer few document, music onto the new phone from my PC and updated software last week. It worked for up until now but yesterday I all of a sudden
- while I was playing music got a message saying files have been corrupted, it stopped playing music and deleted all documents from the E drive.
- I went into the file manager but I could not access my E: Mass Storage drive anymore (from file manager) as it says 'memory in use'.
- I connected the phone through USB cable to my PC, select PC suite on my phone but I got a message on the phone screen which said "Memory card not present (USB card may not work as expected)"even though I used it last week. However, while USB is connected, I could see the 'Phone Browser' on my explorer on my PC but no mass storage
- I have restarted several times, took the battery in and out and tried but no luck.
- I did a hard reset on the phone (*#7370#), it reset everything but no luck on the E: Mass Storage as it still says 'memory not in use'
- I tried software update, it refreshes the list and does not update anything when I click on it.
- I went to Nokia Care Centre and they failed to fix the issue (after doing a reboot) and asked me to send the faulty phone back.
I bought the phone from mobilephonesdirect.co.uk - when I called them, they were quite hostile and asked me to email ([email protected]). I emailed but the response time is apparently 5 days. The guy on the phone tells me since the phone is 7 days older they cannot replace it. I called the insurance guys, they said because it is a manufacturer issue its not covered by the insurance. I called the repair centre recommended by mobilephonesdirect, they said if nokia care centre cannot repair it, there is no point in sending in the phone.
Now what do I do? Does anyone know how to fix this "memory not present" issue?

Hi mate, Not sure how to fix the problem ,but you have the right for this to be sorted.
I take it you bought it from a website or over phone,this is classed as distance selling, That means you are entitled to 7 days "cooling off period" in which you can return the product no questions asked. I think this is where they are getting there 7 days from. It has nothing to do with faulty goods. If the goods are faulty it breached the "Sales of Goods act 1979" as the goods should be fit for purpose which yours is not.
The Sale of Goods Act makes reference to ‘the seller’, this is the shop, the retailer, or the individual you bought it from, and is who you made the contract with. It is not the manufacturer, and don’t let the shop tell you otherwise! If there is an obvious fault with the item at any time within the first 6 months and it has not been caused by wear and tear or misuse, your first port of call must be the shop you bought it from. They have the responsibility to put the matter right, and should not evade this responsibility by referring you to the manufacturer in the context of a guarantee or warranty. Even after this 6 month period, if the item breaks down prematurely , you should always go back to the shop or retailer in the first instance.
Your statutory rights under the Sale of Goods Act take precedence over and above any warranty or guarantee you may have with either the retailer or manufacturer. It is misleading for a shop to tell you they can do nothing simply because their warranty or guarantee has run out, because you will still have your statutory rights.
I have an n97 and my key lock slider just came off. I had to argue untill I was blue in the face that it is a fault and not over use (its the most pressed key on the phone) Finally they sent it off for repair for me.
Hope all this helps a little. There is more info on many websites on Sales of goods act which may also help you.
Regards
Jesta

USB cameras and memory cards slow to be recognized? Simple solution!

For some users, Image Capture is slow to recognize memory cards and cameras connected to their Mac. However, there is a quick and easy solution.
Bluetooth devices seem to keep Image Capture from accessing memory cards and cameras plugged into your Mac.
To alleviate the problem, navigate to System Preferences, click Bluetooth, and select and delete the devices you no longer need. With no Bluetooth phones connected, Image Capture works at a normal speed.

First make sure that no application is using or has open any files on the disk. Then:
Click and drag the disk icon on the desktop to the trash. Wait for the system to recognize the action, and the icon should disappear from the desktop. It is then safe to remove the device.
Alternatively, you can secondary click on the disk icon, and then primary click "Eject (name of disk)". Wait for the icon to disappear off the desktop, and then it is safe to remove the drive.
Here is a detailed help document on the subject.
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mchlp1056.html

VIXIA HF G30 Power and Memory Card Problems

While taking video with my G30 using MP4 at the 35Mbps rate in Sports mode, I have encountered two problems.
First, it will sometimes stop recording and say that the memory card is not fast enough. I'm using a 64GB PNY Elite Performance SDXC UHS-1 Class 10 90MB/sec card that is plenty fast and should work fine.
Second, I've had the camera freeze up while recording. When this happens, the red "operation" indicator on the screen starts to flash and I am unable to stop recording. Sometimes, after I stop recording, it will not start again. In one case, I had to turn the camera off to get it back to normal. In another case, even turning the camera switch off did nothing, as the camera stayed on but would not respond. I had to remove the battery to get it to turn off.
Canon's response was as follows:
"I believe the memory card may be the cause of this issue. The PNY Elite Performance memory card, while fast enough, also incorporates the UHS-1 standard, which is not supported by this camcorder. I recommend trying a second memory card without the UHS-1 designation."
However, I checked the Canon list of tested memory cards, and many of them use the UHS-1 standard, so that does not sound like a valid issue.
Has anyone else had similar issues?

Update. I bought and used the Sandisk Extreme 32GB cards (45 MB/s) that are recommended by Canon. Unfortunately, I still received some memory save errors due to inadequate speed, although they have been much less frequent. So, the memory card is probably the likely cause for this issue.
However, I also still had the camera freeze up on me again, which required me to remove the battery. So, I returned the camera and ordered a replacement because I didn't want to find out later that I just happened to get a clunker. The new camera also gave me a couple of memory save errors with the Sandisk memory cards. Eventually, this camera also froze up on me, so apparently this issue may be a more widespread problem with the camera software, not a specific problem with the hardware.
I'm pretty sure that every time it froze up I was using the 3 second pre-record feature. I really like the feature since it ensures that I will not miss any action even if I start the camera later than I should. However, if this is causing the problem, I will have to live without it. I have since used the camera for about six hours worth of video recording with no further problems.
I would recommend that Canon do some more testing, because I suspect that something in the pre-record function is causing intermittent problems. I will provide any updates if it happens again, but I am reluctant to try the pre-record feature again.

Desktop software and windows 8

When I launch desktop software (6.0 bundle 2647), it does not find my Torch 9800. I am using Windows 8, 64 bit. How can I sync my Outlook with my Bberry??

HI and Welcome to the Community!
Please refer to this to be sure you've properly done what is required:
KB32926 Support for BlackBerry Desktop Software on Microsoft Windows 8
Also, this might be helpful:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Otherwise, I would suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over (though I've no idea how to modify the instructions for Windows 8), and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, but those likely won't work for you given Windows 8. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I have accidently established two (2) iclouds accts. This is causing major problems. How do I delete one acct?? Also today I tried to sync my Blackberry 9930 with the BB Desktop software and I lost all my addresses on my BB phone

I lost all of my contacts on my Blackberry 9930 phone while trying to sync it with the Blackberry Desktop software since I upgrade from Mobile me to ICloud on my Mac book. It seems that the Desktop Software can't recognise ICloud contacts/Groups and my calendar will now not sync either. My husband has a Mac Pro and a Blackberry and is having the same problems.
I some how have two (2) icloud accounts. How can I delete one??? Please help!

You can't actually delete an iCloud account but you can remove it by signing out at System Preferences>iCloud if it is the promary account, or in Mail, Contacts & Calendars if the secondary, and then juste ignore it.
The Blackeberry can only sync with data held under 'On My Mac'. iCloud can only sync with data under 'iCloud'.
When you set up iCloud your calendars and contacts were moved to the iCloud server. If you want to use Blackberry you will have to move them back to 'On My Mac' and not sync with iCloud: it's one or the other.
To move calendars, follow the second set of numbered instructions here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmovecalendars.html
To move contacts, File>Export as vCard when you have selected all your contacts, then delete the contacts under iCloud, make 'On My Mac' the default and reimport the vCard.

Desktop software and memory card

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