Desktop software crashes on open

I have done a clean uninstall a few times now, deleting all user settings.
The last time, I also manually deleted all registry entries, all folders on the computer relating to RIM / Blackberry, and then ran CClean to further run through the registry.
Installing 710_b039_multilanguage.exe on an XP SP3 laptop.
It installs fine - no errors, but when you go to run, it crashes.
Should I try to find a v6 package?

Hi and Welcome to the Community!
It sounds like you've already done what is suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
There is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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       Home Phone 2 -------------------- Home Telephone Number 2
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       Internet Address2 --------------- Email2 Address
       Internet Address3 --------------- Email3 Address
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       City ---------------------------- Business Address City
       State/Prov ---------------------- Business Address State
       Zip/Postal Code ----------------- Business Address Postal Code
       Country ------------------------- Business Address Country
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       Home Address2 ------------------- Home Address Street 2
       Home City ----------------------- Home Address City
       Home State/Prov ----------------- Home Address State
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       1-way Pager --------------------- User Defined String 3
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  • SOLVED: BB Desktop software crashes when device is connected

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    Thks for your quick reply.  I cannot open any devices or apps in "my comptr" while playbook is plugged in.  The screen greys and Windows stops responding.  I can open "devices & printers" right click on BB cd drive then click on find new drivers. Windows says I already have most current drivers installed.  I have an older laptop running Win XP. with no problems connecting to PB.   My issue seems simular to those addressed in a later post by prochejr.  This appears to be a Win 7 prob.  Log in "trouble shooting" tells me application (BB desktop software) has incompatability issues with computer OS.

  • Palm Desktop Software Crashing during Export

    Everytime I try to export my address data to a vCard file, the Palm Desktop software crashes and closes without exporting any data. Any ideas why this is occurring? I have tried reinstalling the latest Palm Desktop software without any effect. I am using a Mac (OS X 10.4.x).
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  • Palm Desktop Software Crashed

    I recently got a new laptop running Windows 7 and installed the 6.6.2 Palm desktop software so the palm could sync using bluetooth. It worked fine for a month and then it crashed in the middle of a hotsync and the program will not open. I did a clean uninstall, including the registry and reinstalled Desktop and it will not open. During the install, it asked me to do a hotsync and it appeared to work. I tried running as administrator and running in compatibility mode, still no good. Someone on this forum suggested that it was a windows update and that we should reset computer back to initial settings and turning off windows update. I am not going to do that. My wife is attached to her Palm and I need to figure this out. Any help would be appreciated.

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    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Desktop Software will not open in WIndows 7 64 bit

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       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    14:25:15.580|FATAL|1|Exception|0|Fatal Error - Inner Exception
    Microsoft.Practices.ServiceLocation.ActivationException: Activation error occured while trying to get instance of type MyBlackBerryApplication, key "" ---> Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type = "Rim.Desktop.Shell.MyBlackBerryApplication", name = "". Exception message is: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       at Microsoft.Practices.Unity.UnityContainer.Resolve(Type t, String name)
       at Microsoft.Practices.Composite.UnityExtensions.UnityServiceLocatorAdapter.DoGetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType)
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.CreateModule(String typeName)
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
    14:25:15.596|FATAL|1|Exception|0|Fatal Error - Inner Exception
    Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type = "Rim.Desktop.Shell.MyBlackBerryApplication", name = "". Exception message is: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       at Microsoft.Practices.Unity.UnityContainer.Resolve(Type t, String name)
       at Microsoft.Practices.Composite.UnityExtensions.UnityServiceLocatorAdapter.DoGetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
    14:25:15.596|FATAL|1|Exception|0|Fatal Error - Inner Exception
    Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
    14:25:15.596|FATAL|1|Exception|0|Fatal Error - Inner Exception
    System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
    Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-01-19 14:31:42.664]
    14:31:45.149|FATAL|1|Exception|0|Fatal Error
    Microsoft.Practices.Composite.Modularity.ModuleInitializeException: An exception occurred while initializing module 'Rim.Desktop.Shell.MyBlackBerry'.
        - The exception message was: Activation error occured while trying to get instance of type MyBlackBerryApplication, key ""
        Check the InnerException property of the exception for more information. If the exception occurred
        while creating an object in a DI container, you can exception.GetRootException() to help locate the
        root cause of the problem.  ---> Microsoft.Practices.ServiceLocation.ActivationException: Activation error occured while trying to get instance of type MyBlackBerryApplication, key "" ---> Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type = "Rim.Desktop.Shell.MyBlackBerryApplication", name = "". Exception message is: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       at Microsoft.Practices.Unity.UnityContainer.Resolve(Type t, String name)
       at Microsoft.Practices.Composite.UnityExtensions.UnityServiceLocatorAdapter.DoGetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType)
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.CreateModule(String typeName)
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.HandleModuleInitializationError(ModuleInfo moduleInfo, String assemblyName, Exception exception)
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
       at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
       at Microsoft.Practices.Composite.Modularity.ModuleManager.OnModuleTypeLoaded(ModuleInfo typeLoadedModuleInfo, Exception error)
       at Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.BeginLoadModuleType(ModuleInfo moduleInfo, ModuleTypeLoadedCallback callback)
       at Microsoft.Practices.Composite.Modularity.ModuleManager.BeginRetrievingModule(ModuleInfo moduleInfo)
       at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
       at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesWhenAvailable()
       at Microsoft.Practices.Composite.Modularity.ModuleManager.Run()
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    14:31:45.165|FATAL|1|Exception|0|Fatal Error - Inner Exception
    Microsoft.Practices.ServiceLocation.ActivationException: Activation error occured while trying to get instance of type MyBlackBerryApplication, key "" ---> Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type = "Rim.Desktop.Shell.MyBlackBerryApplication", name = "". Exception message is: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       at Microsoft.Practices.Unity.UnityContainer.Resolve(Type t, String name)
       at Microsoft.Practices.Composite.UnityExtensions.UnityServiceLocatorAdapter.DoGetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType)
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.CreateModule(String typeName)
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
    14:31:45.165|FATAL|1|Exception|0|Fatal Error - Inner Exception
    Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type = "Rim.Desktop.Shell.MyBlackBerryApplication", name = "". Exception message is: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       --- End of inner exception stack trace ---
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
       at Microsoft.Practices.Unity.UnityContainer.Resolve(Type t, String name)
       at Microsoft.Practices.Composite.UnityExtensions.UnityServiceLocatorAdapter.DoGetInstance(Type serviceType, String key)
       at Microsoft.Practices.ServiceLocation.ServiceLocatorImplBase.GetInstance(Type serviceType, String key)
    14:31:45.181|FATAL|1|Exception|0|Fatal Error - Inner Exception
    Microsoft.Practices.ObjectBuilder2.BuildFailedException: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. (Strategy type BuildPlanStrategy, index 3) ---> System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
       --- End of inner exception stack trace ---
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.Builder.BuildUp(IReadWriteLocator locator, ILifetimeContainer lifetime, IPolicyList policies, IStrategyChain strategies, Object buildKey, Object existing)
       at Microsoft.Practices.Unity.UnityContainer.DoBuildUp(Type t, Object existing, String name)
    14:31:45.181|FATAL|1|Exception|0|Fatal Error - Inner Exception
    System.IO.FileNotFoundException: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.
    File name: 'Rim.Desktop.Services.PolicyManager, Version=6.0.1.18, Culture=neutral, PublicKeyToken=null'
       at Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel..ctor()
       at Rim.Desktop.Shell.MyBlackBerryApplication.LoadApplicationInfo()
       at BuildUp_Rim.Desktop.Shell.MyBlackBerryApplication(IBuilderContext )
       at Microsoft.Practices.ObjectBuilder2.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.BuildPlanStrategy.PreBuildUp(IBuilderContext context)
       at Microsoft.Practices.ObjectBuilder2.StrategyChain.ExecuteBuildUp(IBuilderContext context)
    WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
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    Hey theknight571,
    Welcome to the forums. 
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    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Desktop software crashes during synch

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    Solved!
    Go to Solution.

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    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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