DeskTop Software don't recognize my BB 8900

I install DeskTop Software under Windows 7. When I connect my phone with USB DeskTop write me "connect BB device". Under Windows XP working OK.
What happened? How to solve this problem.

Hi Grislepak
What version of BlackBerry Desktop Software are you using? I would recommend making sure you have the latest version available from www.blackberry.com/go/softwaredownloads
Thanks
-CptS
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Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available).
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Stuck in limbo at this point.

Hi and welcome to the forums!
The most common connection issues are addressed in the attached link.
Let us know how it goes!
Thanks,
Bifocals
KB00125 BlackBerry® Desktop Software cannot detect the BlackBerry® smartphone
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BlackBerry Desktop Software does not recognize Bluetooth

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Hi and welcome to the forums!
We need your PC type, current OS, the version of desktop manager you are using. Here are some suggestions until your provide the details.
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Hi dirksterg30,
The following KB article should help regarding the issue you are having:
http://www.blackberry.com/btsc/KB23978
Cheers,
-FB
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Be sure to click Kudos! for those who have helped you.
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Desktop software won't recognize 8350

OK,
New 8350, Desktop V6.0.1.18, Microsoft XP SP3
Connect via Bluetooth or cable (two different ones), every USB port.
Phone was recognized once and was able to sync my data once. Since then I get the same error
BB desktop software cannot connect with device. Device is either rebooting or has dead battery.
Interestingly BB desktop manager recognizes the blackberry device, XP device manager recognizes it. All ports are powered with power management off.
I've done a clean install per KBxxxxx, done a battery pull.
I can't get the **bleep** software to work with the phone. That's the whole point!
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gltb wrote:
I tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB
Every company has it's own warranty period for it's products and as a consumer, we should be aware of it. You will definitely see a lot of people posting problems in this forum because this community was created to help others who have problems with their devices who are most likely, already out of their warranty period. I understand your upset but ranting will never help. If you have a problem with your device and you want others to help, please feel free to post. A lot of good people in this forum are more than willing help you.

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I am having the same problem with my 9630 and laptop. HELP!!!!
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I'm experiencing this problem where Blackberry Desktop Software for Mac 2.3.0 (build 12) doesn't recognize my .rem files (video and photo) on my SD media card (the Desktop Software app does show that file space on the media card is being used). Therefore, these files cannot be synced, decrypted, and viewed on my computer. I can see them on phone. I do have mass storage mode turned on and I can see the .rem files in the video and photo folders when my phone is connected to my computer. I can copy them to my Mac but since they aren't decrypted, I cannot view them.
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Hey jack_clarke,
Welcome to the BlackBerry Support Community Forums.
Make sure mass storage mode is enabled on the BlackBerry: www.blackberry.com/btsc/KB13564
If this is disabled you won't be able to access your media card from the computer.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

BlackBerry Desktop Software does not recognize my device

My problem is that when I plug my phone into my desktop computer by USB it will charge, but when I go to do anything to by means of BlackBerry Desktop Software the program does not recognize that my device is plugged in. This has been going on for months now that it will not sync, I just haven't desperately needed to sync my phone until now. I have tried pulling the battery and pulling the sim card. I have also tried other USB cords.

This has been known to help others in your situation:
www.blackberry.com/btsc/KB10144
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

BB Desktop Software don't synchronize task status

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Has anyone found a solution?

Hi Grislepak
What version of BlackBerry Desktop Software are you using? I would recommend making sure you have the latest version available from www.blackberry.com/go/softwaredownloads
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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hello!
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I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
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3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Trouble with Desktop Software - Can't Unlock

Hi. The desktop software won't recognize my password to unlock the device to connect. I'm prompted on both the phone and the computer for the password. I can unlock my curve 9300, but the computer will not recognize my password. Help! I am trying to setup my connection for the first time.
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Hi and welcome to the forums jesse_p!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
See if this kb article doesn't help: KB 11105
Happy to have you here!
IrwinII
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Blackberry 7.0 Desktop software not recognising Microsoft Office 2003

The Blackberry 7 Desktop software will not recognize my Microsoft Outlook 2003 contacts and calendar. How can I resolve this so I can Sync to my Touch 9860?

Hello PeterS and welcome to the BlackBerry® Support Community Forums.
Sorry to hear your BlackBerry® Desktop Software is not recognizing your Microsoft® Outlook® client.
For clarification, you are unable to select Outlook from the list when you go to configure they synchronization or are you unable to get just your Contacts and Calendar to sync?
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-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Post relates to: Centro (Verizon)

Assuming you are not running Vista, and that you have copied the User folder with the .dat and .bak files to a safe location outside the Palm folder, completely uninstall the Access Desktop that came with your Centro and download and install 4.1.4e from Palm's download page.
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DeskTop Software don't recognize my BB 8900

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