Desktop Software Download...and nothing?

Hello All,
Have just purchased my first BB and went to download the latest desktop software for my Curve 8830, and when my download and installation completes, there is nothing on my computer, anywhere?
It goes through the whole process of download and then installation like normal, and I get no icon, nothing is listed in my C: drive (where it says it's going to put it), not trace of any installation anywhere?
Have a toshiba laptop with Vista home...
Any ideas as to what I could do?
P.S. I've removed everything, shut down, and tried it all again twice now, nothing seems to stick?
Regards,
Mark

For Vista,
First we need to clean the machine:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Install the correct USB drivers:
Blackberry USB and Modem Drivers ENG (DM4.6 B13)
File size: 16.988 MB
Date posted: 15-August-08
Download Software
Install 4.6 with these Vista considerations:
1. Right-Click on Command Prompt in Start Menu and choose Run as Administrator
2. Navigate to C:\Program Files\Research in Motion\Blackberry\IS71 Connectors\MS Outlook Connector by typing: c:\> CD program files\research in motion\blackberry\is71 connectors\ms outlook connector
3. Then type in the command prompt, type: regsvr32 MsOutlookConnector.fil
4. If the registration is successful, the following message displays:
DllRegisterSErver in msoutlookconnector.fil succeeded.
5. Close and open Blackberry Desktop Manager to perform the synchronization process again and Outlook will be in the list...
If you receive the error message DllRegisterServer failed with error code 0x80070005 - you do not have admin rights. So, it's important that you run command prompt as admin.
http://sampath.wordpress.com/2008/03/04/installing-blackberry-desktop-software-on-vista
Install the Microsoft driver for Vista:
http://catalog.update.microsoft.com/v7/site/search.aspx?q=blackberry
When you are done here is the manual to start.
http://na.blackberry.com/eng/deliverables/3606/Desktop_enterprise_46_final_492866_11.pdf
On the BB:
Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min.
Configure DM and retry sync.
Let me know how it goes.
Thanks
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Hey Derekmanser,
Welcome to the BlackBerry Support Community Forums.
I would suggest removing the downloaded file and re-download the software from www.blackberry.com/desktop
-ViciousFerret
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