Desktop Software for Mac Lion OSX Doesn't Show or Sync any Contacts

Hi there,
I am a brand new Blackberry user and so far am VERY frustrated. I also own an iPhone and love the thing because it just WORKS. Anyways, I downloaded the Desktop Software so I can sync my Mac Address Book with my Blackberry Curve 9360. Souldn't the software give me a choice of where I would like to sync my contacts from? It doesn't. And it just shows a blank empty list. I read another topic on here that iCloud needs to be disabled. I'm not sure how exactly to disable it but believe I did. But it still shows a blank list. Besides, iCloud is very handy and why would I want to turn it off. Shouldn't BLACKBERRY fix this problem so it works? I am not happy and if this doesn't get resolved in the next 24 hours, I will be returning to Rogers and sending this phone back and will NEVER return to RIM again. No wonder the stocks are plumiting. PLEASE HELP ME! I'm a tech savy guy and even I can't figure out how to get my contacts onto my Blackberry without doing it manually (which isn't going to happen).

Isn't it simply because of the known problem with iCloud sync enabled?
This operation makes the address book and calendar(s) invisible to BBDM as the data files are "removed" from the Mac and put "in the cloud"...
Several posts are documenting the problem and suggest some alternatives or work around (by disabling iCloud).
Look on the forum for additional details.
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

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