Desktop software version 6.0 won't sync with Curve 8310

I adore my Blackberry Curve 8310, but the desktop software has been a nightmare. I have tried to download new versions, but the only one that will sync with my device is the one that came on a disk with the phone, version 4.2.2, which I have in my desktop computer. I have a new laptop with Windows 7 and Outlook 2010 installed. I downloaded the Desktop Software 6.0 from the Blackberry website, and when I try to configure the settings for syncing with Outlook, it gives me the message "The operation terminated unsuccessfully." I uninstalled and reinstalled the software and updated my device software, but nothing works. HELP!

Hi staceyw,
Is your Outlook 32 bit or 64 bit? Currently only 32 bit is supported with BlackBerry Desktop Software 6.0.
I would recommend a clean uninstall then reinstall of the Desktop software following this KB article. http://bbry.lv/bvwP5D
Thanks,
-FS
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Occam's Razor nearly always applies when troubleshooting technology issues!
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