Desktop Software version 6 download problem

I have just got the Playbook and i need to download Desktop Software version 6 for it to recognise my Playbook. I download it from Blackberry site but it will not finished, stopping at 19% to 20% of the download. Pls help or show me another link where i can download version 6. Thanks

That's the only place I know of. Have you been able to get it, yet?

Similar Messages

  • Connector specific error - blackberry bold 9790 - desktop software version 6.1 and outlook 2010

    Hi there
    I've recently upgraded my business partners' outlook from 2007 to 2010.  In doing so we've had a corrupt profile which we have had to delete and then replace with a new one.  In doing so his outlook started working again but now his blackberry isn't synching the calendar entries. 
    Here's the basics:
    - Bberry model - Bold 9790
    - Bberry operating system - Blackberry's latest (7.1 I think)
    - Blackberry desktop software 6.1 - this is intentional as we have found in the newer version of hte desktop software that we cannot map our teamsite calendar from outlook and sync the entries
    - Outlook version 2010
    - Calendars we are trying to sync are a personal one from a pst folder and a teamsite one from sharepoint linked to our microsoft exchange set up.
    The error we are getting is a 'connector specific error'
    I have worked with him to create the PTtrace.log and tif.log files.  I've gotten reams of pages; but the errors on todays date (when the problem began) have come up with error 4238, 113, and 12.  We have tried un-installing and re-installing 6.1 as well and no luck.  We have re-set the configuration setup and re-mapped folders; chosen the new outlook profile, etc and still keep getting same error.
    I'm now starting to think that there is a problem with the mapi profile as a start and wonder if outlook needs to repair itself or whether we are getting the error because of a duplicate entry somewhere (though if you asked me to tell you where from the logs I couldn't identify it).
    I'm litterally tearing my hair out because my poor business partner lives and dies by his blackberry.  Really want to try to get this resolved; but need some help and suggestions as I've tried most of the main causes and fixes. 
    Any assistance would really be appreciated so I can put him and myself out of our misery.
    Thanks in advance.
    Cel

    Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already have this resolved, but just in case!
    Thank you for the thorough report...that helps tremendously. Sadly, though, none of the errors you listed reveal anything useful when I search the public KBs...perhaps you will be more lucky
    http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
    Even though it sounds like you may have done all or part of this, I encourage you to research the process in this thread:
    http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
    It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
    Your suspicion about the MAPI Profile may well be warranted, in which case this KB might be useful.
    KB02083 How to create a Microsoft Outlook MAPI profile
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Desktop Software version 5 phase out

    As last week i still can download the Blackberry Desktop Software version 5 at  'download' page of blackberry http://us.blackberry.com/apps-software/desktop/. But now i needed to go to 'service provider page' http://us.blackberry.com/support/downloads/downloa​d_sites.jsp to download. As i still needed to use version 5 to sync. the blackberry data to Outlook 2000 which not support at version 6.
    so just wonder if blackberry will soon phase out this version? Thank

    That's what it looks like!
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
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  • Synchronize my Address Book using desktop Software Version 6.0 with the BlackBerry 8900

     Everytime I try to Synchronize my Address Book with the BlackBerry 89000 using desktop Software Version 6.0 it crashes. I try doing task and calendar they work just fine, just on the address book it seems to crash anyone else has this problem? Desktop 6.0 phone software 5.0

    Hiya!
     Please be a little more specific.
    What do you mean by crashes? Does your entire system shut down? do you get any error codes?
    Thanks!
    1). Please thank those who help you by clicking the beside the 'Reply' button.
    2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
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  • Curve 8900 not connecting to Desktop Software version 6.0.0.40

    I am not able to connect my Curve 8900 to the BlackBerry Desktop Software Version 6.0.0.40.  When I connect via USB it asks for the password  and then it says connecting in the bottom right corner - it never connects.  I also have the Blackberry Device Manager version 6.0.0.11 running at startup but it does say that the device is connected.  There are no errors in the device manager.  I am running Windows XP SP3.

    No one else replied, but I seem to have solved the problem, more or less, so I thought I'd report back.  See previous message for the setup.
    1) First attack - make a concerted effort to truly undelete the 2 old versions of Desktop Manager.  The typical list of "how to cleanly uninstall" (link above) is incomplete.  This document is much better: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206 . 
    The part that matters is near the bottom, under Additional Information.  Basically, take a shovel to the Registry and start digging out absolutely every reference to "Research In Motion" using the Edit/Find.  I added to that recommendation a search on "BlackBerry" and even, for good measure, all the Roxio software (and removed the Roxio folders just like the Research In Motion folders).  I can't say which part did the trick, but I could see some of the Install and Uninstall list items go by.
    This finally killed the zombie entries in the Add/Remove Programs list, and prevented the Windows Installer attempts on unfindable .msi files.
    2) Problems: In killing Roxio, I may have accidentally munged a Sonic registry entry.  When I installed the Desktop Manager fresh from the CD, it complained about a registry-style confusion with Sonic software.  It allowed me to continue past that point anyway.
    I can't fix that, but I will be swapping in new PCs in a couple of months and can live with whatever reduced functionality might be involved.
    When I started the Desktop Manager for the first time, I could see Windows Installer popups fly by in the background, but none of them stayed open, and perhaps that will be a one-time problem.  Otherwise, if related to the Sonic issue, at least it's not a functional problem that prevents me from using the Desktop Manager.
    3) I can now connect to the Desktop Manager via USB, but am unable to successfully update the device software.  It goes through the backup process apparently successfully, but issues an error message about "Fatal error" before installing much (any?) of the new software.  Seems to be a benigh error - phone still works.  Because this will be reinstalled on a clean PC in a couple of months, I can pass on upgrading the device software until then.
    4) All I care about is the ability to synch the contact and calendar data and, by god, that seems to be working!!!  And it's much faster than my older BB.
    If you're reading this, it's because you have an ongoing nightmare...  You have my sympathy. 

  • Can't download Blackberry Desktop Software Version 6.0.1?

    Hi,
    I've just got a Blackberry Bold 9900, but only have Windows XP SP2 so cannot download 6.1.  When I select the download earlier versions section and go to download 6.0.1 it still brings up the page to download 6.1!
    How do I get around this?
    Thanks,
    Paul

    Hi Paul and welcome to the BlackBerry Support Community Forums!
    Older versions of the BlackBerry® Desktop Software are not available for download.  BlackBerry® Desktop Software 6.1 requires Windows® XP Service Pack 3.  You can obtain Service Pack 3 by installing the latest Windows® updates.
    Thanks
    -CptS
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    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Problems synchronization Blackberry desktop software version 6.0.0.40

    Today I installed the latest version of the Blackberry desktop software, 6.0.0.40 on my desktop, latest MS Vista version. After I connected my Blackberry bold 9000 via USB, the system automatically made a backup. That's fine ofcourse. But when I want to verify the synchronization parameters, the system gives an "unknown error" and don't allow me to change the parameters because of that error. I can't click one of the four given synchronization aps, the system doesn't allow it and comes with the error mentioned before. I checked for a newer version of the desktop software, but I have the latest version.
    Who can give me a good advice to solve this?
    Bernard, Holland, Europe.

    I have the same problem and am still waiting on a solution from RIM , and may end up switching form Blackberry because of it. I use win 7, latest DM6, BBerry Tour with latest Verizon updates, and Outlook 2010. I have un-installed and reinstalled DM6 multiple times, using every clean un-install protocol here. I STILL get "Intellysinc error" when I try to change the sync parameters as you've said, crashing DM6. I haven't been able to sync since at least May- it is ABSURD THAT RIM DOESTN CARE ABOUT BUSINESS USERS anymore, leaving us with outlook 2010 high and dry all these months. I will be switching to Droid in a week if RIM doesn't solve this !
    Gregory
    Gregory S Pokrywka MD, FACP
    Prevention of Cardiovascular Disease and Women’s Menopausal Health
    Assistant Professor of Medicine
    Johns Hopkins University School of Medicine
    Inaugural Diplomate American Board Clinical Lipidology
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    Director: Baltimore Lipid Center

  • Desktop software Version 6.0 Bundle 2494 Download

    Hi,
    I need to download the Desktop software V6.0 BUndle 2494 as versions newer than this dont work with the email client being used.
    I cannot find a link to download it on this website.
    Can anyone help please!
    Thanks

    Hi,
    Check the below this link to download BlackBerry Desktop Software 6.0
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Desktop Software version 6 wont start??

    Never had a prolem with the Blackberry software until I downloaded V6. Now when I try to open it i get
    "BlackBerry Desktop Software has encountered a problem and needs to close.  We are sorry for the inconvenience."
    Uninstalled and tried 3 times now but keep getting the same message.
    Blackberry device manager can see the phone is there????

    Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-08-28 14:33:20.406]
    14:33:20.531|INFO |1|Rim.Desktop.Shell|1|Application Started
    14:33:20.578|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.40
    14:33:20.593|INFO |1|Rim.Desktop.Shell|2|OS Version: XP [Microsoft Windows NT 5.1.2600 Service Pack 3]
    14:33:20.593|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.3615
    14:33:21.093|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.36
    14:33:21.250|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.11
    14:33:21.328|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
    14:33:21.468|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
    14:33:21.531|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
    14:33:24.718|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
    System.Windows.Markup.XamlParseException: Cannot convert string '0' in attribute 'Column' to object of type 'System.Int32'. 0 is not a valid value for Int32.  Error at object 'ScreenBackground' in markup file 'Rim.Desktop;component/views/mainwindow.xaml'. ---> System.Exception: 0 is not a valid value for Int32. ---> System.FormatException: Input string was not in a correct format.
       at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.ComponentModel.Int32Converter.FromString(String value, NumberFormatInfo formatInfo)
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       --- End of inner exception stack trace ---
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       --- End of inner exception stack trace ---
       at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
       at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       at System.Windows.Markup.BamlRecordReader.ParseProperty(Object element, Type propertyType, String propertyName, Object dpOrPi, String attribValue, Int16 converterTypeId)
       at System.Windows.Markup.BamlRecordReader.ReadPropertyRecordBase(String attribValue, Int16 attributeId, Int16 converterTypeId)
       at System.Windows.Markup.BamlRecordReader.ReadPropertyConverterRecord(BamlPropertyWithConverterRecord bamlPropertyRecord)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
       at System.Windows.Markup.TreeBuilderBamlTranslator.ParseFragment()
       at System.Windows.Markup.TreeBuilder.Parse()
       at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
       at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
       at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
       at Rim.Desktop.Shell.Views.MainWindow..ctor(IUnityContainer unityContainer)
       at Rim.Desktop.Shell.Bootstrapper.CreateShell()
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    14:33:28.921|FATAL|1|Exception|0|Fatal Error
    System.Windows.Markup.XamlParseException: Cannot convert string '0' in attribute 'Column' to object of type 'System.Int32'. 0 is not a valid value for Int32.  Error at object 'ScreenBackground' in markup file 'Rim.Desktop;component/views/mainwindow.xaml'. ---> System.Exception: 0 is not a valid value for Int32. ---> System.FormatException: Input string was not in a correct format.
       at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.ComponentModel.Int32Converter.FromString(String value, NumberFormatInfo formatInfo)
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       --- End of inner exception stack trace ---
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       --- End of inner exception stack trace ---
       at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
       at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       at System.Windows.Markup.BamlRecordReader.ParseProperty(Object element, Type propertyType, String propertyName, Object dpOrPi, String attribValue, Int16 converterTypeId)
       at System.Windows.Markup.BamlRecordReader.ReadPropertyRecordBase(String attribValue, Int16 attributeId, Int16 converterTypeId)
       at System.Windows.Markup.BamlRecordReader.ReadPropertyConverterRecord(BamlPropertyWithConverterRecord bamlPropertyRecord)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
       at System.Windows.Markup.TreeBuilderBamlTranslator.ParseFragment()
       at System.Windows.Markup.TreeBuilder.Parse()
       at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
       at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
       at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
       at Rim.Desktop.Shell.Views.MainWindow..ctor(IUnityContainer unityContainer)
       at Rim.Desktop.Shell.Bootstrapper.CreateShell()
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    14:33:28.937|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error - Inner Exception
    System.Exception: 0 is not a valid value for Int32. ---> System.FormatException: Input string was not in a correct format.
       at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.ComponentModel.Int32Converter.FromString(String value, NumberFormatInfo formatInfo)
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       --- End of inner exception stack trace ---
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
    14:33:28.937|FATAL|1|Exception|0|Fatal Error - Inner Exception
    System.Exception: 0 is not a valid value for Int32. ---> System.FormatException: Input string was not in a correct format.
       at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.ComponentModel.Int32Converter.FromString(String value, NumberFormatInfo formatInfo)
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       --- End of inner exception stack trace ---
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
    14:33:28.937|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error - Inner Exception
    System.FormatException: Input string was not in a correct format.
       at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.ComponentModel.Int32Converter.FromString(String value, NumberFormatInfo formatInfo)
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
    14:33:28.937|FATAL|1|Exception|0|Fatal Error - Inner Exception
    System.FormatException: Input string was not in a correct format.
       at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
       at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
       at System.ComponentModel.Int32Converter.FromString(String value, NumberFormatInfo formatInfo)
       at System.ComponentModel.BaseNumberConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)

  • Bold 9700 won't let me sync with Windows 7 computer using BlackBerry Desktop Software version 6

    I just got a new computer with Windows 7.  I installed version 6 of BlackBerry Desktop Software.  It installed just fine.  When I connect my Bold 9700 to it the software recognizes the phone and has the list of model, PIN, and phone number.  It allows me to backup the device - but not sync it.
    I went to configure my sync settings.  It goes to the screen for me to set the sync options for calendar, memo pad, etc.  I selected calendar.  It asks me which application I'm using and I select Microsoft Outlook (I'm using Outlook 2010).  I choose 2 way sync.  So, up to this point it's working correctly.  But, then when I hit "next" on this screen it gives me an error message - the operation terminated unexpectedly.  I have no clue what's going on.

    I have the same problem and have tried one way sync's, deleting and re-entering the calendar entries made around the time the problem started. If it is a corrupted entry, I can't find it.

  • Blackberry Desktop Software version 7 Synchronization Error

    I get the following error while synchronizing my Outlook calendar
    "CRRecurringl:: SetRecurringDates: Start date is invalid".
    I did not have any problems synchronizing prior to upgrading Blackberry Desktop to version 7.

    I had the same problem.  This is what I found out and how to fix it.  Tech Support at RIM walked me through it though it took awhile.
    From browsing online, it seems this problem occurs when you change from two way sync in the Desktop Software to one way, then change back to two way.  To fix it, you need to first make sure you have all of your information current in Outlook.  Then, go into the Desktop Software and under Device choose Delete Data.  You can then Select Data and choose only Calendar.  After that is done, do another sync, and everything should be okay.

  • Desktop software version matching device OS version???

    Hello and good day,
         I am very new to blackberry.  I just got an 8830.  I'm getting ready to download the desktop manager, and was wondering if (since my device's OS is v4.2.2.123), if I have to only download the desktop manager v4.2.... or can I get 4.5, or 4.6?  Also, I downloaded the upgrade to take my device OS to v4.2.2.196 so I can use a full 8gb card.  Any tips on how to install this onto my device (it's just currently on my desktop PC from where I downloaded it)?  Thanks for your time and patience, and have a great day!
    bp 
    Solved!
    Go to Solution.

    There is no relation with device software and desktop manager version. You can download and use the update 4.6 version with your Blackberry.
    Check steps below for OS upgrade -
    Step #1
    Before starting make sure that BlackBerry Desktop Software is installed on the computer.
    Step#2
    Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
    Step#3
    Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
    Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
    Open BlackBerry Desktop Manager.
    Double-click Backup and Restore.
    Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
    Choose a location to save the backup file, then click Save.
    Step#4
    To perform a clean install of the BlackBerry Device Software, perform the following steps:
    Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
    Double-click the Application Loader icon.
    Click Next to start the installation process.
    Type your BlackBerry smartphone password, if prompted, and click OK.
    Click the check boxes next to the names of the applications you want to load, and then click Next.
    Click Advanced, and then click the check box beside Erase all currently installed applications.
    Click Next.
    Click the check box next to Do not automatically backup the application data during the loading process.
    Clear the box next to Backup and restore applications installed wirelessly.
    Click Next > Finish.
    When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Blackberry Desktop Software Version 6.1.036 now receiving Connector Specific Error when sync Calendar

    I have a Blackberry Bold 9930 that has software version 7.1 bundle 457 and my desktop software is listed above, today when I tried to sync my calendar it is giving me the error Connector Specific Error, and won't sync.  What am I doing wrong?  Thank you! 

    I have the same problem and have tried one way sync's, deleting and re-entering the calendar entries made around the time the problem started. If it is a corrupted entry, I can't find it.

  • Desktop software version 6.0 won't sync with Curve 8310

    I adore my Blackberry Curve 8310, but the desktop software has been a nightmare.  I have tried to download new versions, but the only one that will sync with my device is the one that came on a disk with the phone, version 4.2.2, which I have in my desktop computer.  I have a new laptop with Windows 7 and Outlook 2010 installed.  I downloaded the Desktop Software 6.0 from the Blackberry website, and when I try to configure the settings for syncing with Outlook, it gives me the message "The operation terminated unsuccessfully."  I uninstalled and reinstalled the software and updated my device software, but nothing works.  HELP! 

    Hi staceyw,
    Is your Outlook 32 bit or 64 bit? Currently only 32 bit is supported with BlackBerry Desktop Software 6.0.
    I would recommend a clean uninstall then reinstall of the Desktop software following this KB article. http://bbry.lv/bvwP5D
    Thanks,
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Desktop Software v7 Sync Problems with Outlook

    Hi all, We've just upgraded our copies of desktop software from v6 to v7, however an error message now appears during synchonisation:
    "ERROR: COLTransbase::MoveFirstSummaryRecord: Unable to move to first or next row."
    Clicking "OK" removes the error message, synchronisation continues but no new entries are synced to the phone, this happens regardless of what the data is (calendar, notes, contacts etc.) The PC this problem occurs on is running Windows XP SP3, with Outlook 2003 connected to Exchange Server 5.5 SP4 via MAPI. The phone is a BB Torch 9800. This setup worked perfectly with Desktop Software v6.
    Some troubleshooting steps I've tried, with no success:
    Completely uninstalling v7 including removing registry entries and program folders then reinstalling a clean version
    Powering off the phone (including removing the battery) and powering it back up again
    Creating a new blank calendar in Outlook with NO entries then configuring desktop software to ONLY sync to that calendar
    Using the "delete data" feature to delete calendar data off the phone then attempting to resync
    I've tried looking for Desktop Software v6 off the Backberry website but can't find it, any link just sends me to v7!
    Fortunately I had a copy of Desktop Software v6.01 saved, so I completely removed v7, reinstalled v6.01, connected the phone and now ALL data synchronises with no errors, I even created a new test entry in Outlook's calendar, resynced and it appeared on the phone.
    I'm stumped! Any suggestions would be most welcome...

    Create one contact in outlook and save it. Close outlook, then sync blackberry desktop and outlook. It should be fine.

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