Desktop Story fails to switch to online mode...

I have Story Pro and work on a Windows 7 PC. Since the update last night, the desktop app won't connect online. I have tried to uninstall it and reinstall it. I still dosen't work. I can access the Web version just fine. Here is the error message I keep getting:
Failed to switch to online mode. Please try again.
Please help with how to fix this problem. I'm trying to get everything ready to roll out story to our copywriters and editors.
Thanks In advance for everyone's help!

Can you Sign out from the AIR application and then sign back in? Once login happens try going online.
It would be great if your system is connected to internet while performing above steps.
If this doesn’t work out then we can have a quick connect session to debug the issue.
Send me your availability please so that I can setup the meeting.
Thanks
Ratnesh

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    18 SPO     1616 Ended         no      1   0        0                                                                         
    19 UP2     2856 Ended         no      1   0        0                                                                         
    20 UP2     1912 Ended         no      1   0        0                                                                         
    Dispatcher Queue Statistics               Tue Feb 26 09:05:15 2008
    ===========================
    --------++++--
    +
    Typ
    now
    high
    max
    writes
    reads
    --------++++--
    +
    NOWP
    0
    4
    2000
    5
    5
    --------++++--
    +
    DIA
    5
    5
    2000
    5
    0
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    UPD
    0
    0
    2000
    0
    0
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    +
    ENQ
    0
    0
    2000
    0
    0
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    +
    BTC
    0
    0
    2000
    0
    0
    --------++++--
    +
    SPO
    0
    0
    2000
    0
    0
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    UP2
    0
    0
    2000
    0
    0
    --------++++--
    +
    max_rq_id          12
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    wake events           total     8,  udp     2 ( 25%),  shm     6 ( 75%)
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    Dump of tm_adm structure:               Tue Feb 26 09:05:15 2008
    =========================
    Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)
    Workprocess Comm. Area Blocks               Tue Feb 26 09:05:15 2008
    =============================
    Slots: 300, Used: 1, Max: 0
    --------++--
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    id
    owner
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    0
    DISPATCHER
    -1
    WPCAAD000
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    DpHalt: shutdown server >srvsappd_PRD_00                         < (normal)
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    Tue Feb 26 14:35:22 2008
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    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
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    NiISelect: TIMEOUT occured (1000ms)
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    waiting for termination of icman ...
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    NiISelect: timeout 1000ms
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    Tue Feb 26 14:35:24 2008
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    waiting for termination of icman ...
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    NiISelect: timeout 1000ms
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    Tue Feb 26 14:35:25 2008
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    waiting for termination of icman ...
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    Tue Feb 26 14:35:26 2008
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    waiting for termination of icman ...
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    waiting for termination of icman ...
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    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
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    NiISelect: write-mask is NULL
    Tue Feb 26 14:35:29 2008
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    waiting for termination of icman ...
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    NiISelect: timeout 1000ms
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    waiting for termination of icman ...
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    waiting for termination of icman ...
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