Desktop Sync stops working

I have not made any changes in my computer or my settings, and after weeks of everythin ok, today I cannot sync by BB with my cmputer.
It starts to sync then I get an error window: Desktop Manager is not working and needs to close. Even after the window closes, it still keeps the connection to my BB window shows it still connected. I have rebooted both mycomputer and my BB several times.
Help?

Icarus50,
The Calendar's database on your device maybe corrupted. Your best option would be to "Clear" the calendar's database on the device and reattempt to synchronize the database. To clear the database, open up Desktop Manager and click on Backup and Restore > Advanced > click on the database on the right hand side and click on "Clear" Once thats compelete retry the sync on your device.
Hope that helps,
Office2Mobile
Poor Service and the Worst Support provided by VarDynamics http://vardynamics.com/

Similar Messages

Desktop Sync stopped working now - help please!!

Hi,
This looks a great Forum and I am looking forward to learning & contributing.
I have a problem now Syncing my Curve with Outlook which has worked fine for the first month.
Suddenly, Sync in Desktop Manager fails to work with both of our two 8900’s and I get the ‘BlackBerry Desktop Manager has encountered a problem and needs to close’ message.
Seems to have happened since deleting a Contact in Outlook but might just be a coincidence.
I have reloaded DM 4.7 both from the CD and the BlackBerry website but the same thing happens.
I have tried deleting the Research in Motion folder as suggested in a Google search on the subject but to no avail.
I cannot seem to be able to find the menu where I can recreate my sync settings i.e. Outlook Calendar, Contacts & Tasks. Has anyone else suffered from this and knows the answer?
I have searched through various postings but have not found my exact problem.
Thankyou.

Looks like it may be a problem on the computer side of things.
Installed DM 4.7 on my other PC along with the Outlook Data Base files and the 8900 syncs no problem.
Could it be a corruption elsewhere?

Blackberry Desktop Software - Stops working at the end of synchronization

During synchronization, the same handful of calendar conflicts come up. After clearing them, and at the very end of synchronization, I get a pop up that "Desktop Software stopped working"...info fades out and the only option is to hit a CLOSE button which shuts down the software.
I no longer receive the synchronization report and although most data does sync, I am trying to determine the cause of this.
This is the only forum I can find. I do not see a Blackberry support anywhere...

Hello,
What is the version of the BlackBerry Desktop Software?
Have you tried to uninstall the Desktop Software and download and re-install the newest version of BlackBerry Desktop Software?
BlackBerry Desktop Software:
http://ca.blackberry.com/apps-software/desktop/
610_b038_multilanguage.exe
I have edited the post, the previous post indicated "Device" Software which was a typo for "Desktop" Software.

Why did my Creative cloud desktop app stop working!

Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work! Sending me around in circles! Very frustrating and annoying!

Not sure on the error message! OS yosomvite 10.10.3.
my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
help....

Remote Desktop Connection Stopped Working when Disconnecting

Hi I have a fresh clean install of Windows 8.1. Whenever I RDP into another Windows 8 machine... upong disconnecting I get the error: "Remote Desktop Connection Stopped Working"
I have tried not mapping to remote printers, or drives (smart cards etc.) and it still persists. When I remote to Windows Server or Win 7, it does not happen.
Anyone have any ideas?
Thank you
mi

FYI, same issue here, Windows 8.1 on ThinkPad W520 (upgraded from Windows 8).
Even without Fingerprint Manager, and having uninstalled ThinkVantage Password Manager as well, still crashes. I also tried the:
Dism /Online /Cleanup-Image /RestoreHealth
but no luck, my mstsc.exe is still crashing when the remote session window is closed.
Any ideas? Happy to upload/provide more details, here's the Report.wer contents from
C:\Users\myusername\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_fe9be6b453d387663f457b9f305ac5e3ae6f5fc2_00000000_2fb47393\Report.wer
Version=1
EventType=CLR20r3
EventTime=130332895175356766
ReportType=2
Consent=1
UploadTime=130332895176424161
ReportIdentifier=1d23a02d-7507-11e3-81f8-f0def1f95c65
Response.BucketId=c93f173301a697688e31de36235ffda6
Response.BucketTable=5
Response.LegacyBucketId=-439202015
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=mstsc.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.3.9600.16384
Sig[2].Name=Problem Signature 03
Sig[2].Value=5215e2b5
Sig[3].Name=Problem Signature 04
Sig[3].Value=WHSOLConnector
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.5.7.7
Sig[5].Name=Problem Signature 06
Sig[5].Value=4beac4d4
Sig[6].Name=Problem Signature 07
Sig[6].Value=70
Sig[7].Name=Problem Signature 08
Sig[7].Value=71
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.NullReferenceException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\WINDOWS\system32\mstsc.exe
UI[3]=Remote Desktop Connection has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\WINDOWS\system32\mstsc.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[6]=C:\WINDOWS\system32\USER32.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\ole32.dll
LoadedModule[9]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[10]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[11]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_62475f7becb72503\COMCTL32.dll
LoadedModule[12]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[13]=C:\WINDOWS\system32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[15]=C:\WINDOWS\system32\WINHTTP.dll
LoadedModule[16]=C:\WINDOWS\system32\credui.dll
LoadedModule[17]=C:\WINDOWS\system32\Secur32.dll
LoadedModule[18]=C:\WINDOWS\system32\CRYPTUI.dll
LoadedModule[19]=C:\WINDOWS\system32\CFGMGR32.dll
LoadedModule[20]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[21]=C:\WINDOWS\system32\NETAPI32.dll
LoadedModule[22]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[23]=C:\WINDOWS\system32\WINMM.dll
LoadedModule[24]=C:\WINDOWS\system32\IPHLPAPI.DLL
LoadedModule[25]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[27]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[28]=C:\WINDOWS\system32\NSI.dll
LoadedModule[29]=C:\WINDOWS\system32\netutils.dll
LoadedModule[30]=C:\WINDOWS\system32\srvcli.dll
LoadedModule[31]=C:\WINDOWS\system32\wkscli.dll
LoadedModule[32]=C:\WINDOWS\system32\WINMMBASE.dll
LoadedModule[33]=C:\WINDOWS\system32\WINNSI.DLL
LoadedModule[34]=C:\WINDOWS\system32\SHCORE.DLL
LoadedModule[35]=C:\WINDOWS\system32\DEVOBJ.dll
LoadedModule[36]=C:\WINDOWS\system32\SSPICLI.DLL
LoadedModule[37]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[38]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[39]=C:\Windows\system32\nvinitx.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[41]=C:\WINDOWS\system32\CRYPTBASE.dll
LoadedModule[42]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[43]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[44]=C:\WINDOWS\system32\credssp.dll
LoadedModule[45]=C:\WINDOWS\system32\NTASN1.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[47]=C:\WINDOWS\system32\PROPSYS.dll
LoadedModule[48]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[49]=C:\WINDOWS\system32\mstscax.dll
LoadedModule[50]=C:\WINDOWS\system32\PSAPI.DLL
LoadedModule[51]=C:\WINDOWS\system32\d2d1.dll
LoadedModule[52]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[53]=C:\WINDOWS\system32\MSACM32.dll
LoadedModule[54]=C:\WINDOWS\system32\VERSION.dll
LoadedModule[55]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[56]=C:\WINDOWS\system32\DWrite.dll
LoadedModule[57]=C:\WINDOWS\system32\bcrypt.dll
LoadedModule[58]=C:\WINDOWS\system32\ncrypt.dll
LoadedModule[59]=C:\WINDOWS\system32\pdh.dll
LoadedModule[60]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[61]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[62]=C:\WINDOWS\system32\DUser.dll
LoadedModule[63]=C:\WINDOWS\system32\DUI70.dll
LoadedModule[64]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[65]=C:\Windows\system32\WHSOLConnector.dll
LoadedModule[66]=C:\WINDOWS\system32\mscoree.dll
LoadedModule[67]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[68]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[69]=C:\WINDOWS\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\MSVCR80.dll
LoadedModule[70]=C:\WINDOWS\system32\profapi.dll
LoadedModule[71]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\mscorlib\97d2eb053ee241db571311577790ae43\mscorlib.ni.dll
LoadedModule[72]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[73]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System\8b12c5fec7e8912da325ee73b380e652\System.ni.dll
LoadedModule[74]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System.Drawing\3eac16e6688dfec78565e3e71a26266f\System.Drawing.ni.dll
LoadedModule[75]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\d78d7a76a56319e4bc1cbffa3a90a0e1\System.Windows.Forms.ni.dll
LoadedModule[76]=C:\WINDOWS\System32\Essentials\VCListener.dll
LoadedModule[77]=C:\WINDOWS\system32\MF.dll
LoadedModule[78]=C:\WINDOWS\system32\MFCORE.DLL
LoadedModule[79]=C:\WINDOWS\system32\ksuser.dll
LoadedModule[80]=C:\WINDOWS\system32\MFPlat.dll
LoadedModule[81]=C:\WINDOWS\system32\RTWorkQ.DLL
LoadedModule[82]=C:\WINDOWS\system32\AVRT.dll
LoadedModule[83]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[84]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[85]=C:\WINDOWS\System32\perfos.dll
LoadedModule[86]=C:\Windows\System32\msxml6.dll
LoadedModule[87]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[88]=C:\Windows\System32\rasadhlp.dll
LoadedModule[89]=C:\WINDOWS\system32\WTSAPI32.dll
LoadedModule[90]=C:\WINDOWS\system32\WINSTA.dll
LoadedModule[91]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[92]=C:\WINDOWS\system32\DNSAPI.dll
LoadedModule[93]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[94]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[95]=C:\WINDOWS\system32\DPAPI.DLL
LoadedModule[96]=C:\WINDOWS\system32\CRYPTSP.dll
LoadedModule[97]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[98]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[99]=C:\WINDOWS\system32\tspkg.DLL
LoadedModule[100]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[102]=C:\WINDOWS\system32\wdmaud.drv
LoadedModule[103]=C:\WINDOWS\system32\AUDIOSES.DLL
LoadedModule[104]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[105]=C:\WINDOWS\system32\msacm32.drv
LoadedModule[106]=C:\WINDOWS\system32\midimap.dll
LoadedModule[107]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[108]=C:\WINDOWS\System32\msvproc.dll
LoadedModule[109]=C:\WINDOWS\system32\LINKINFO.dll
LoadedModule[110]=C:\WINDOWS\system32\ntshrui.dll
LoadedModule[111]=C:\WINDOWS\system32\cscapi.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Remote Desktop Connection
AppPath=C:\Windows\System32\mstsc.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000

Creative cloud sync - Stops working until update.

I am about the closest thing to an IT administrator we have at a small newspaper that has recently transitioned to Creative Cloud for our production and file sync. While much of our experience has been good we have had some weird problems that make it fairly hard to rely on the file syncing feature of CC. Primarily, recently adobe issued an update to Creative Cloud (Which they do a lot!) that required us to update before it would work again. The notification for this update came in as an icon blip in the menu bar on our mac systems and the system tray (which hides most icons) on the Windows system. As a result only one of our artist updated right away, and the rest ignored/didn't see it. The problem was file syncing stopped working until the clients updated. The end result was that people's artwork wasn't syncing and about a whole days worth of work was delayed until someone figured out that things were breaking and alerted me. So my complaint/suggestion is this:
If you issue an update:
Allow the old versions to keep working until the update is installed.
If the update is important enough to require updating, notify at least the CC Team Administrators in an obvious way (email is a great way, since you already don't mind emailing us about other stuff)
Also why you are at it if you could ad a "Sync Now" button that would be appreciated.
It is a little frustrating to be chewed out over something that you were not aware of over the weekend. Especially since CC is marketed as the backbone of the Adobe system. I know that many of our artist should have paid attention to the icons, but their job is to design their work and get on with it not to be system administrators. They can't all be verifying updates and checking if CC is working all the time. Especially since a traditional server set up wouldn't have this issue (though the cost of setting it up is obnoxious).
To the community: Have any of you experienced and issue like this before? If so how is the best way to solve this issue in the future. Do I just need to insist that everyone always checks for updates? The problem is compounded by the fact that I am part-time/freelance and thus can't babysit many of our artist.

You have to provide system info and other details like what program(s) you actually mean. There are no technical reasons that should affect the apps just by disconnecting your computer...
Mylenium

Remote Desktop sound stops working after a while.

Has anyone a solution to this problem of the sound just dropping out of a RDP connection after a day or two?
Win Server2008 (32 bit) running as a Terminal Server.
WIN 7 Clients (32 bit)
Sound is absolutely critical on the program being ran on the WIN7 clients when connecting via RDP to the Server 24/7.
But the sound just stops working on the RDP clients after a day or two.
If I minimize the RDP session and try the sound from the native windows session it works, but sound is not working within the RDP session.
and it takes a restart of the RDP session to restore sound, but then aftera day or two I get a call to say the sound is no longer working- a restart of the RDP sessions restores the sound.
I have checked the Environment sound settings in the RDP setup on the clients and have them set to play on the client, and I have checked that sound is not disabled in the Terminal Server end of things for RDP sessions.
I would really appreciate to help with this if anyone has suggestions.

OK after updating the Server and clients I am still having this issue :(
and just today after no sound problems for 6 days the sound dropped out on a couple of RDP sessions, yet the sound on the client itself worked fine when tested (minimise the RDP session).
It took the RDP sessions to be restarted to restore the sound within the session.
I have found similar (old) thread regarding this problem:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/958fd891-6f55-432b-8268-a326ac6b2b2e/sound-in-remote-desktop-session-stops-working
but no one has informed about if as solution was ever found.

Calendar sync stopped working: "Unable to process organizer data"

I'm trying to help a consulting client whose Blackberry Q10 stopped synchronizing calendar data 5 days ago. It looks like that's the only thing he synchronizes with his desktop. I've tried looking up answers, but I've found very little information about this problem, and the few suggestions I found have not worked.
Phone: Blackberry Q10
Model#: SQN100-2
Software Release: 10.1.0.4189
Blackberry Link Release: 1.2.1.31
Symptoms: After clicking on the Sync Contacts/Calendar button, Blackberry Link sits for a very long time on the "Syncing your contacts and calendar appointments. Do not disconnect your device." screen, with sporadic activity on the progress meter, before being returned to the Sync Contacts and Calendar Appointments screen. In the lower left, a warning message "Sync was unsuccessful" is displayed. When I click the Show Recent Activity link under that, a Recent Activity screen that repeats "Sync was unsuccessful" along with a second message, "Unable to process organizer data" appears.
Is there a way to resolve this short of restoring the phone to factory defaults? The calendar data on my client's phone has now gone 5 days without being synced, and he doesn't want to lose the latest changes.

HipsterZ10, I didn't mean to suggest that you aren't entitled to gripe, only that doing so in response to a post on a community support forum isn't particularly useful. (Do BlackBerry support teams even monitor this forum?)
You sound like someone who knows his way around BlackBerry very well, and I would love to do some brainstorming with you if you're so inclined. I have nowhere near as much BlackBerry experience as you have, but I have worked in many areas of computing support for over 25 years. I'd like to think that between the two of us - plus anyone else who can chime in with something constructive - we can come up with something that helps us all out,.
With that in mind:
You've tried uninstalling and reinstalling without success. Did you just uninstall and reinstall the latest version of BlackBerry Link, or did you try uninstalling the latest version and going back to one that used to work? (Or did you try upgrading because the previous version stopped working?)
Did you try any direct edits to the Registry to clean out any BlackBerry settings that the uninstall program might've left behind? Uninstallers are often not kept up to date as software developers make changes to software, so they often leave digital detritus in the Registry. This usually has no effect on anything else, but can prevent software that was uninstalled from working properly when it's reinstalled.
You also mention that you've tried a lot of settings changes. Would you please share with us the settings changes that you made?
I know from other companies' devices that updates to the Windows software is sometimes accompanied by firmware or programming changes on the device. Does anyone know if that's the case for BlackBerry Link updates? If it is, then simply uninstalling BlackBerry Link may not be enough.
Have you been unable to sync only the calendar, or your contacts as well? (I don't know what else BlackBerry Link can synchronize.) My client has only been trying to sync his calendar. If the problem is confined to calendar sync, is there maybe a cleanup procedure that needs to be run on the device or on the Windows side to clean up old appointments every now and then? I know of other products that will fail to sync their calendars if there's too much old data.
Finally, does BlackBerry Link just sync the BlackBerry device with itself, or does it sync it with Outlook? That wasn't clear to me the last time I was in my client's office; he uses Outlook 2003, but I wasn't certain if BlackBerry Link was connected with it in any way. Come to think of it, my client also uses Windows XP, which does not come with the .NET framework by default. Some commercial software depends on particular versions of the .NET framework, and I've seen situations in which Microsoft updates to the .NET framework breaks 3rd party software. Does BlackBerry require .NET, and, if so, does it try to install the version it needs? To sum these things up, we could be looking at lack of support for older versions of Windows, Outlook or the .NET Framework.
Those are some ideas; let's see if we can narrow down the list. I should be back at my client's office on Monday, but if anyone else has time to try any of this today, kindly post what you discover here.

Media Sync - Stopped Working

I haven't updated or installed anything, my phone is 5 days old.
I loaded up some music last night with the Media Sync, worked fine.
- added 4 more podcasts this morning - worked fine
- tried to add some more files at lunch and I get the followoing error:
"The Blackberry Media Sync application is not currently installed. Do you want to download and install this application?"
- I click "Yes"
"The Blackberry Media Sync application failed to initialize"
i've done the following to troubleshoot:
- reinstalled BB Desktop Manager
- reinstalled the Media Sync separately
- verified application is running with admin privs
- verified C:\Users\<My Name\My Pictures\Blackberry exists
- verified registry key is pointing to that folder and it can access it
- Run all windows updates
- rolled back to pre-6.x Desktop Manager.
What would cause it to just stop working from this morning to lunch? 4 hours and my PC was offline that entire time so it's not like it was running automatic updates then.

I haven't updated or installed anything, my phone is 5 days old.
I loaded up some music last night with the Media Sync, worked fine.
- added 4 more podcasts this morning - worked fine
- tried to add some more files at lunch and I get the followoing error:
"The Blackberry Media Sync application is not currently installed. Do you want to download and install this application?"
- I click "Yes"
"The Blackberry Media Sync application failed to initialize"
i've done the following to troubleshoot:
- reinstalled BB Desktop Manager
- reinstalled the Media Sync separately
- verified application is running with admin privs
- verified C:\Users\<My Name\My Pictures\Blackberry exists
- verified registry key is pointing to that folder and it can access it
- Run all windows updates
- rolled back to pre-6.x Desktop Manager.
What would cause it to just stop working from this morning to lunch? 4 hours and my PC was offline that entire time so it's not like it was running automatic updates then.

Desktop Software Stopped working all of the sudden..

All of the sudden I got a windows message saying "Blackberry Desktop Software has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.) I un-installed and re-installed the program and the same thing continues to happen. I have no idea what's going on. Has this ever happened to anyone else? Can someone help me out?

It happens to me too just now. I just had my laptop upgraded. before, i have it installed successfully without any problems encountered. in fact I was able to use it early yesterday before i upgraded my laptop. just now, when im trying to install the pc software, while installig it, it just gives a notification that it stopped. but later will show that i have successfully installed. but once you click to open the icon, it shows "Blackberry Desktop Software has stopped working". same with you i uninstall reinstall for 4x now, but still it isnt working.I even though it might be with my net connection, but it is not. I hope someone could help us.

Remote Desktop Connection stop working after upgrade from 10.5.8 to 10.6.1

I too could not connect to a W2K3 server with RDC 2.0.1 after upgrading from Mac OS X, 10.5.8 to 10.6/10.6.1. I have another Mac which is on 10.5.8 and connect fine with the same version of RDC 2.0.1 as well as other PC with Terminal Service Clients.
There is no change on the server side. I have uninstalled and reinstalled RDC 2.0.1 several time and it did not resolve the issue. To rule out firewall/network, I tested with another remote desktop application called CoRD (for Mac) on the same laptop running SL 10.6.1 and it connected to the same W2K3 server fine.
One thing that is worth mentioning (in my case), when it does not connect, RDC totally quit (not running anymore. Not minimize, no cannot connect error message, no little dot on the Dock for RDC, nothing) right after I put in the credential in. When looking at the log entries that are related to RDC in the Console application, I see the following
machine 10.6.1. with RDC 2.0.1 (non-working)
9/22/09 1:17:16 PM [0x0-0x3a03a].com.microsoft.rdc[468] objc[468]: Class NLAssertionHandler is implemented in both /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib and /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/RDCPAL.framework/Versions/12/RDCPAL . One of the two will be used. Which one is undefined.
On the 10.5.8 machine with RDC 2.0.1 (working), I see the following entries
9/22/09 1:13:23 PM [0x0-0x24f24f].com.microsoft.rdc[5502] objc[5502]: Class NLAssertionHandler is implemented in both /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib and /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/RDCPAL.framework/Versions/12/RDCPAL . Using implementation from /Applications/Remote Desktop Connection.app/Contents/MacOS/../Frameworks/RDCPAL.framework/Versions/12/RDCPAL .
9/22/09 1:13:39 PM Remote Desktop Connection[5502] * _NSAutoreleaseNoPool(): Object 0x16a25c20 of class NSCFArray autoreleased with no pool in place - just leaking
Stack: (0x9277af4f 0x92687432 0x93062bf5 0x926ce0fb 0x9723dff5 0x9268d52c 0x92fd447a 0x92fd4753 0x92fd4a48 0x930375da 0x530bac 0x4831a2 0x483750 0x483c0b 0x47a811 0x4796ac 0x485dad 0x47d475 0x5099dc 0x574c70 0x4ade03 0x4ae65d 0x4ae6f7 0x4ac8dd 0x53260c 0x534187 0x4ae76a 0x4ae7d0 0x4ae88e 0x493925 0x4ae13d 0x533b1a 0x53da6c 0x94a48057 0x934b3155 0x934b3012)
Any help would be appreciated

Doing some more troubleshooting after my post above as I saw a couple of entries referencing Stop Light keep popping up in the log of the Console. I removed Stoplight and Cocoa Gesture (for good meausre) and RDC 2.0.1 started working. I think it is Stop Light which causes RDC stop working, but I don't have to time right now to put Cocoa Gesture back to confirm that. I might if I have the time or post here if you have Stop Light installed as well and removing it resolved the RDC issue for you.

After upgrade to iphone OS 4.0 (and then 4.1) correct sync stop working

After upgrade to iphone OS 4.0 (and then 4.1) synchronization of calendar, contacts, bookmarks of safari STOP working. For example I check checkbox "synchronize calendar" and press "apply". Then iTunes DELETE check in the checkbox ("synchronize calendar") and start synchronization of all other info but not calendar. The same situation with contacts, bookmarks, Mail.
How is this problem resolved? Thanks in advance.

It's OK--no worries! Mail accounts sync differently (I'm a MobileMe user) so knowing the mail account type is important.
First, repair your permissions. You can do this by opening the Disk Utility (Applications to Utilities to Disk Utility), selecting your hard drive and then clicking "Repair Permissions."
Than, rest the iPhone by holding down the "Home" and "Power" buttons through the home screen until the apple appears. Then let it come back to your home screen.
OK, second, I looked up the iOS 4 Manual. Double check your phone settings. Under the "Setting" button, select "Mail, Contacts and Calendars." Select the accounts on your phone and make sure the syncing for the items you want to sync is turned on.
I know you've done this, but try it step by step in case something was left out:
From the manual . . .
Set up iTunes syncing:
1 Connect iPhone to your computer, and open iTunes.
2 In iTunes, select iPhone in the sidebar.
3 Configure the sync settings in each of the settings panes.
See the following section for descriptions of the panes.
4 Click Apply in the lower-right corner of the screen.
By default, “Open iTunes when this iPhone is connected” is selected.
iPhone Settings Panes in iTunes
The following sections provide an overview of each of the iPhone settings panes.
For more information, open iTunes and choose Help > iTunes Help.
Summary Pane
Select “Open iTunes when this iPhone is connected” to have iTunes open and sync iPhone automatically whenever you connect it to your computer. Deselect this option if you want to sync only by clicking the Sync button in iTunes. For more information, see “Automatic iTunes Syncing” on page 58.
Select “Sync only checked songs and videos” if you want iTunes to skip unchecked items in your iTunes library when syncing.
Select “Prefer standard definition videos” if you want iTunes to sync standard definition instead of high definition videos (iPhone 4 only).
Info Pane
The Info pane lets you configure the sync settings for your contacts, calendars, email accounts, and web browser.
Contacts
Sync contacts with applications such as Mac OS X Address Book, Yahoo! Address Book, and Google Contacts on a Mac, or with Yahoo! Address Book, Google Contacts, Windows Address Book (Outlook Express), Windows Contacts (Vista and Windows 7), or Microsoft Outlook 2003, 2007, or 2010 on a PC. (On a Mac, you can sync contacts with multiple applications. On a PC, you can sync contacts with one application at a time.)
If you sync with Yahoo! Address Book, you only need to click Configure to enter your new login information when you change your Yahoo! ID or password after you’ve set up syncing.
Calendars
Sync calendars from applications such as iCal on a Mac, or from Microsoft Outlook 2003, 2007, or 2010 on a PC. (On a Mac, you can sync calendars with multiple applications. On a PC, you can sync calendars with only one application at a time.)
Mail Accounts
Sync email account settings from Mail on a Mac, and from Microsoft Outlook 2003, 2007, or 2010 or Outlook Express on a PC. Account settings are transferred only from your computer to iPhone. Changes you make to an email account on iPhone don’t affect the account on your computer.
Note: The password for your Yahoo! email account isn’t saved on your computer, so it can’t be synced and must be entered on iPhone. In Settings, choose “Mail, Contacts, Calendars,” tap your Yahoo! account, and enter the password.
Web Browser
You can sync bookmarks on iPhone with Safari on a Mac, or with Safari or Microsoft Internet Explorer on a PC.
Notes
Sync notes in the Notes application on iPhone with notes in Mail on a Mac or with Microsoft Outlook 2003, 2007, or 2010 on a PC.
Advanced
These options let you replace the information on iPhone with the information on your computer during the next sync.
When you plugged the iPhone into the new macbook (figuring you had the iPhone first and then got the macbook), you should have received a message saying that your iPhone was currently syncing to another itunes library and do you want to sync it to this one. Did you get that message and did you click "yes?"
Hang in there, you'll get it. My two gmail accounts are syncing OK. I don't use google calendar or sync contacts to those accounts.
Sharon

ITunes sync stopped working with my iPhone 5 and Outlook on Windows 7. Error states in part "because the sync server failed to sync the iphone"

I have an iPhone 5 running iOS 7.1.2. I am using iTunes version 11.2.2.3 on Windows 7. After updating to the new version of iTunes I am currently using, the snyc between my Outlook calendar and phone stopped working. I get the error "iTunes could not sync the calendars to the phone xxxxx because the sync server failed to sync the iphone" I followed the instructions here - Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - to no avail, with the exception of not re-installing Outlook. Not an option on my corporate computer. When I run the Sync test, it says it passes -
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 4384AJ9
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxxxxxxxxxx
Current user is not an administrator.
The current local date and time is 2014-07-09 21:39:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
Sync tests completed successfully.
Any ideas?

Try this
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

When syncing, stops working?

I just added a certain file to a library, and I even tried to delete it. It just says it stops working once it starts to sync. There's no more information I think I need to give, because it gives me no information like a certain error.
Thank you for the help!

yes shirley i did, it turned out that one of my photos was a snapshot of what was on my iphone at the time and it had been named xxxxx.png, i think the fact it was .png was the reason, anyway i deleted it from phone and computer and i,ve had no problem since.

Itunes sync stopped working a while back

Itunes Sync with my iphone stopped working properly ever since I upgraded to my IPHONE5... way back. At the time I had to do the steps below in order to get all my music to sync over.
Backup and then Restore to factory settings
restore my phone from the backup
This process takes forever in my case because I have many apps and about 2000 songs
There had to be a less painful method. Seems the problem is rooted in the fact that Itunes thinks there are songs on the Iphone when they actually are not.
The next time I had to go through this I came up with the method below... a little more involved but at least it took about 2hours compared to 8hours due to the time taken to reload my apps.
Uncheck the sync music in the Itunes summary. (also uncheck the sync books, and sync photos - upload your photos to the cloud first)
Wait for the audio files stored in the summary bar to go down to zero. If it doesn't quite make it and if you still have songs on the phone delete manually.
Start Itunes match on my phone (in case the number of songs to manually delete is overwhelming)
reboot my phone
Stop Itunes match on the phone
Reboot my phone (all this in an effort to make sure ITUNES realizes there are no songs left on my phone)
If there are any songs, books or movies on my phone the delete manually shouldn't be too many at this point.. in my case less than 100 songs.
Delete audio books, movies, and photos
Reboot my mac/pc
Reboot my phone (one more time to make sure)
At this point your phone should be clean
Itunes should agree and indicate in the summary bar that no songs, books, music videos, and photos are on the phone.
Uncheck automatically sync in the summary
Uncheck sync over wifi
Be sure itunes match on the phone is off
reboot the phone
reboot the mac/pc
start Itunes
plug your phone into the mac/pc
select sync with books (if any)
If that goes well, after your books are synced then...
Select sync music and music videos in the summary tab
this should go well....
sync your photos... I personally decided to leave them in the cloud
never sync your phone with your itunes again... lol.. otherwise you have to go through this whole process again.
now with my IPHONE 6plus... my itunes library just on it's own started gettiing messed up even though I just plugged the phone into my mac without syncing.
Soo.... reluctantly I will have to go through this process again.
By the way,... if it doesn't work... you're looking at the first method I described which involved the restore of the phone.
In either case... never auto or wifi sync your phone again with Itunes...Unless they someday decide to address this issue.

I don't know why it would not be there, so thescreenshot I inserted will probably not be of much use. However, this is what it looks like on my computer (see inserted image) .
As far as the location of the folder and file, the following is precisely where it is located:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
Just now, when looking for it on my computer, I initially made the mistake of not looking for or going to the "common files" folder. Do you have this folder and did you look in it if so?
This probably will be of no help to you, but I hope that it will.

Desktop Sync stops working

Similar Messages

Maybe you are looking for