Desktop Windows XP Pro/SP1 to HP Laptop Windows 7 problems

My Dell desktop running Windows XP Pro died. Loaded iTunes libraries on discs from old drive (still have old drive w/info intact). Downloaded new iTunes onto new HP dv7 laptop and then loaded libraries from discs into iTunes. Got all sorts of error messages (-2096), a problem with Quicktime, told me to uninstall iTunes (did that and downloaded again several times, compatibility issues, couldn't find original files (I've got the CD's), etc. It did seem to recognize my 1GB shuffle and started to pull some purchased songs off of it, but not my 20GB iPod. It already had me reset my other 2GB shuffle and I lost everything. Anyone have experience getting Windows XP libraries into Windows 7 and getting it to recognize the older iPods?

Downloaded new iTunes onto new HP dv7 laptop and then loaded libraries from discs into iTunes. Got all sorts of error messages (-2096), a problem with Quicktime, told me to uninstall iTunes (did that and downloaded again several times, compatibility issues, couldn't find original files (I've got the CD's), etc.
Crikey. Are you still getting the compatibility mode errors, Fairway? If so, is that a 64-bit version of Windows 7 or a 32-bit version of Windows 7?

Similar Messages

Im completely new to Mac. Im swapping my windows laptop for macbook pro and looking for network storage solution which the Time Capsule seems to do. Is it possible to use this as NAS for my desktop Windows PC - windows 7

Im completely new to Mac. Im swapping my windows laptop for macbook pro and looking for network storage solution which the Time Capsule seems to do. Is it possible to use this as NAS for my desktop Windows PC - windows 7

Broadly speaking I want some sort of network storage( wireless or through my existing wifi router) that I can access files for both my windows PC and Macbook and also to access files to my iPad/ iPhone. Some sort of backup and sychronisation so that I can access certain files remotely.
Buy a real NAS.. synology or QNAP are the standard... although companies like Netgear and Western Digital and Seagate make them as well.
There is no problem sharing between Mac and PC now.. you do not even need a NAS to do that.. you simply share the hard disk directly. Mac talk SMB.. everything talks SMB nowadays.. so it is easy.
ipad and iphone are not designed to use NAS.. they are designed to backup only to the cloud or itunes.. but you can load an app like file browser if you want.
http://www.stratospherix.com/products/filebrowser/
Remote access to the Apple TC is somewhere between difficult, to impossible from a PC.. Apple use BTMM and iCloud but the service is not offered to PC.
A real NAS will offer HTTPS or SFTP or several other methods.. that both Mac and PC can use.
You simply plug it into the current wireless router.. it is a network device and assessable over the network. It is not necessary to buy another router.. in fact that is a waste.

Desktop Windows Composition and Windows 8.1 Pro x64 [SOLVED]

Hi, I'm Jenn, also new to these forums.
I stumbled upon a problem when switching from Windows 7 x64 to Windows 8.1 Pro x64.
I have the EXACT same setup, same laptop, same hardware, same programs, same configuration, everything.
Windows 7 never did anything like the problem I now have in Win 8.1. Here's the problem;
Whenever I run more than 1 3D application, after 1-5 minutes the screen blinks, and hangs the graphics of one, some or all the programs (randomly). It doesn't hang the actual program (or game), it just stops rendering the graphics -- I can still hear the software's
sound and if I click around, I can hear myself interacting with it.
I have ALL the latest drivers for the computer, motherboard, ALL devices including graphics cards etc. Also ALL Windows Updates installed, nothing more to install.
All of the programs I use is specifically set to use only the nVidia adapter, forcibly through the nVidia Control Panel, so it's not a switching graphics problem because it's a laptop. Also, never was a problem in Windows 7 either.
Here's what I gathered from event viewer right when it happened;
A logon was attempted using explicit credentials.
Subject:
Security ID: SYSTEM
Account Name: PIXIELIGHT$
Account Domain: HYPERUNKNOWN
Logon ID: 0x3E7
Logon GUID: {00000000-0000-0000-0000-000000000000}
Account Whose Credentials Were Used:
Account Name: DWM-1
Account Domain: Window Manager
Logon GUID: {00000000-0000-0000-0000-000000000000}
An account was successfully logged on.
Subject:
Security ID: SYSTEM
Account Name: PIXIELIGHT$
Account Domain: HYPERUNKNOWN
Logon ID: 0x3E7
Logon Type: 2
Impersonation Level: Impersonation
New Logon:
Security ID: Window Manager\DWM-1
Account Name: DWM-1
Account Domain: Window Manager
Logon ID: 0x412659B
Logon GUID: {00000000-0000-0000-0000-000000000000}
Process Information:
Process ID: 0x304
Process Name: C:\Windows\System32\winlogon.exe
Special privileges assigned to new logon.
Subject:
Security ID: Window Manager\DWM-1
Account Name: DWM-1
Account Domain: Window Manager
Logon ID: 0x412659B
Privileges: SeAssignPrimaryTokenPrivilege
SeAuditPrivilege
SeImpersonatePrivilege
An account was logged off.
Subject:
Security ID: Window Manager\DWM-1
Account Name: DWM-1
Account Domain: Window Manager
Logon ID: 0x3E3290A
Logon Type: 2
So as you can see, DWM is logging in and out some account that can be all the way up to DWM-7 from what I've seen so far. It just logs in, sets some parameters and the directly logs out.
This is a ONE-user system, Only my user account is on it, and remote login has been disabled.
In Windows 7, at least DWM could be disabled - not that I ever had to, because it worked with all my stuff, but seeing as DWM is screwing up totally in Win8, I thought I'd just disable the server, but it's nowhere to be found.
Also, it seems Microsoft changed how it works, the system has been redesigned to generate an OK even if it's still on, like this example below:
DwmEnableComposition( DWM_EC_DISABLECOMPOSITION ) does not work on Windows 8, even though it returns S_OK. Confirmation is by calling DwmIsCompositionEnabled(), which shows the former function had no effect.
There's only 1 dwm.exe running.
There's only 1 user logged in (me).
There's only 1 user in the userlist (except for the Administrator account).
Running only 1 of the softwares at a time is not an option for me, either for work or for home use, so how can I fix this?
// Jenn

Hi Jenn,
Please take a look at the following article.
http://msdn.microsoft.com/en-us/library/windows/desktop/hh848042(v=vs.85).aspx
In Windows 8, Desktop Window Manager (DWM) is always ON and cannot be disabled by end users and apps.
I suggest you to download and install the graphic driver from the manufacturer and check if this issue still exist.
As you may have two graphic cards, we could temporally disable one and check if there are compatibility issues.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

No print from Windows 7 Desktop and Officejet Pro 8610

I purchased and installed a new Officejet Pro 8610 about a month ago. My desktop computer is an HP Windows 7 unit. The printer is setup wireless. Up until a few days ago, everything has run fine, but now I cannot print anything from my desktop computer. Printing from my MacBook laptop works fine. Printing from my iphone is fine. Scanning to the desktop computer is fine. Webprinting is fine. The printer icon has a nice green checkmark in the devices folder. I have run the HP Print and Scan Doctor, which claims to fix a port issue, but does not resolve the problem. I have use windows to troubleshoot the connection, which claims to make the printer available to my homegroup, but it does not resolve the problem. I tried changing the security settings for the spooler. Did not resolve the problem. I cannot manually stop and star the spooler via dos prompt. Says system 5 error, access denied. This is maddening. I got rid of my old printer (which reliably printed from the desktop) so that I could have wireless printing capability, and now I have wireless capability but cannot print from my desktop. Aaaaggghhhhhh!!!!

Hey , Thanks for getting back to me regarding this issue. At this time I am going to have you load an alternate Officejet driver on your product. Because the network connection is fine, and scanning is still fine I do not believe that the issue that you're experiencing is connectivity or software related. This alternate driver I am going to have you load will operate the exact same way as the Officejet Pro 8610 e-All-in-One Printer driver. Therefore, you will not lose any functionality by performing this fix. Please try the steps below. Step 1: Clear Temp Files: Click on your Start menu
In the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboard
When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
Close the Temp folder once it is emptied
Right click the Recycling Bin on your desktop and select Empty Recycling BinPlease proceed to the next step.
Step 2: Load Alternate Driver: Please click here to download the Officejet driver Once the download is complete you may get a prompt to Run the download. If you see the Run prompt, please allow it to Run.An extraction should now occur. Once the extraction is complete an installation window may pop open. Please close any install windows. You do not want to run an installation. Next, click on your Start menu. In the 'search programs and files' box type %temp% and hit enter on your keyboardWhen the Temp folder opens locate the 7z folder. Click on this folder to open it. It should include files that say OJ860At the top of this folder you will see a file path bar. It may show something like 'Computer- Local Disk C - Users - AppData - Local - Temp - 7z . . . ' Left click on the right hand side of this file path bar at the top. The file path should now highlight.Right click on the highlighted file path and select CopyClose the Temp folderClick on your Start menuSelect Devices and PrintersRight click on you HP Officejet 8610 Left click on Printer PropertiesLeft click on the Advanced tabLeft click on New DriverWhen the New Driver window opens please hit 'Next' until you see a list of Manufacturers and Printers Click on the 'Have Disk' button on the bottom rightWhen the 'Install from Disk' window opens, simply right click on the file path bar and 'Paste' in the file path we previously copied.Click OKWhen prompted choose the HP Officejet 8600 Printer and click 'Next' until the Add Driver window closesUnder Printer Properties select Apply, but don't hit OKSelect the General tabRename your printer back to HP Officejet Pro 8610 Hit OK Now that the alternate Officejet driver has been loaded, please test printing to confirm if the printing issue has been resolved. Please let me know if the steps I've provided resolve your printing issue. Good luck!

Internal microphone problem HP ProBook 6460b / Windows 7 Pro SP1 64bit

I have a problem with internal microphone on my HP ProBook 6460b with Windows 7 Pro SP1 64bit.
Sound works OK but the internal mic doesn't record any sound. Drivers are up to date - IDT High Definition Audio CODEC v. 6.10.6328.0 installed from HP drivers support page.
HP ProBook 6460b
p/n: XU550AV
Any ideas?

Hi,
My laptop have the same problem too.
Time of this report: 5/9/2012, 08:58:44
Machine name: xxxxxx
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP ProBook 4530s
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8126MB RAM
Page File: 3300MB used, 12950MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Sound Devices
Description: Speakers / HP (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76D1&SUBSYS_103C167D&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Communications Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76D1&SUBSYS_103C167D&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Integrated Microphone Array (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Stereo Mix (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6365.0000 (English)
Driver Attributes: Final Retail
Date and Size: 9/8/2011 05:42:28, 535040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Please notify me when this issue is fixed.
Thank you

Unable to install Windows 7 Pro SP1 x64

Hi guys,
I have a Dell all in one 2310 and Dell had came out to replace the HDD as it was faulty, now when I try to install Windows 7 Pro SP1 onto the unit it comes up with "Windows cannot be installed to this disk. This computers hardware may not support booting
to this disk. Ensure that the disks controller is enabled in the computer's BIOS menu.
I have checked in the BIOS and the settings seem ok as in the SATA drives are enabled and on AHCI..
When using diskpart to list the volumes it also cannot see the drive,
HELP!!

As Rick Dee says, the issue is with the hardware and not related to Windows. Moreover, SATA is in AHCI mode, so more information is needed. It's better to contact Dell technical support, as said by Rick Dee, so that it'll be solved as soon as possible.
The new hard drive may also be replaced, if the situation worsens. Additionally, if the PC is under warranty, Dell technician will assist you in installation of Windows.
Balaji Kundalam

Windows 7 Pro SP1 ships with IE11. I need IE8 that used to run on Win7 - what choices do I have?

Hi all,
The reason for this post is our need for IE8 for compliance with company requirements (web apps of a big and cumbersome company that will only run on IE8).
We received a non hand manageable number of brand new dell aio 9020 machines with Win7 Pro SP1 and need to downgrade to IE8.
The official microsoft download site features IE8 for Vista, Server 2008, XP and not for Win 7. None works on Win 7.
I would like an official IE8 setup that runs on Win7 as it used to
in the initial versions for sure. Other requirement is that it should be in italian localization, but though important I consider it secondary.
The expensive solutions are to reinstall machines with Win7 off an old version of Win 7 (where to find old Win7 setup disc, how to use current license shipped with the PC's?)
A creative idea I had was to try to extract IE8 form "Internet Explorer Application Compatibility VPC Image" by pulling any dependency / dll ecc but I assume the result might not work. How, if viable is yet a question and it would only be in english.
I am here asking anyone or better official MS people, what solutions there are.
The end result must be an actual IE8 running.
Grateful for help - even pointing to another section or place to ask for this kind of support,
GG
PS happy new year!

Hi all,
I found a solution that I will share in case someone else is seeking this answer.
I did not try the solution provided here http://support.microsoft.com/kb/2579295
I instead disabled the windows functionality (not sure wether necessary, will test and edit this)
Dism /online /disable-feature /FeatureName:"Internet-Explorer-Optional-amd64"
;FYI dism /online /get-features - for a list of windows features to enable or disable
Probably unnecessary to disable anyway but worth sharing dism for other potentially interested users.
Then I uninstalled updates of IE and from IE11 I found IE8 (the base of Win7)
; FYI dism /online /get-packages /format:table > updates.txt - then read IE related and uninstall as follows
DISM.exe /Online /Remove-Package /PackageName:Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0 /quiet /norestart
DISM.exe /Online /Remove-Package /PackageName:Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0 /quiet /norestart
DISM.exe /Online /Remove-Package /PackageName:Microsoft-Windows-InternetExplorer-LanguagePack~31bf3856ad364e35~amd64~de-DE~11.2.9600.16428 /quiet /norestart
DISM.exe /Online /Remove-Package /PackageName:Microsoft-Windows-InternetExplorer-LanguagePack~31bf3856ad364e35~amd64~fr-FR~11.2.9600.16428 /quiet /norestart
DISM.exe /Online /Remove-Package /PackageName:Microsoft-Windows-InternetExplorer-LanguagePack~31bf3856ad364e35~amd64~it-IT~11.2.9600.16428 /quiet /norestart
DISM.exe /Online /Remove-Package /PackageName:Microsoft-Windows-InternetExplorer-LanguagePack~31bf3856ad364e35~amd64~nl-NL~11.2.9600.16428 /quiet /norestart
DISM.exe /Online /Remove-Package /PackageName:Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428 /quiet /norestart
Restart and find IE8 :-)
For other debloaters or second hand customizers (sysprep is an option, not on all scenarios like OEM installs and no specific concerns)
@echo Clean up PC - wmic product get name to know names of other packages
wmic product where name="Dell Digital Delivery" call uninstall /nointeractive
wmic product where name="Adobe Reader XI MUI" call uninstall /nointeractive
wmic product where name="Dell Protected Workspace" call uninstall /nointeractive
wmic product where name="DELL OSD" call uninstall /nointeractive
I also had some McAfee unrequested software the command line of which I intercepted through procexp
;remove McAfee SecurityCenter Manually - will integrate with more automated way
"C:\Program Files\McAfee\MSC\mcuihost.exe" /body:misp://MSCJsRes.dll::uninstall.html /id:uninstall
;mcafee shared c runtime
MsiExec.exe /x {EF79C448-6946-4D71-8134-03407888C054} /qn

I have a iMac Desktop and MacBook Pro laptop. I generate my work related files on both of these machines. What is the best way to keep the files in these machines synchronized?

I have a iMac Desktop and MacBook Pro laptop. I generate my work related files on both of these machines. After a few days or weeks, I have new files on some folders on either of the machines that is not on the other machine. What is the best way to keep the files in these machines synchronized?

How did you transfer the files to the iMac. If you exported the files out of the MB library using Kind = Current you should get the edited version. Any other option may not.
If you want to keep the two libraries "synced" any photos you want to move to the iMac should be added to an album, connect the two Mac with a LAN, Target Disk Mode, Transferring files between two computers using FireWire, with WiFi. and use the paid version of iPhoto Library Manager to copy that album from the MB library to iMac library. It will also copy the original and edited versions, keywords, titles, etc.
OT

Hp v40 on xp desktop and is shared via wireless network. laptop with windows 7 wont print on v40.

Can't print from laptop (windows 7) via wireless router .to desktop (windows xp) with usb attached HP v40 all in one.
Laptop (7) ----- wireless router ----- desktop (xp) - -usb-- HPv40
Worked when laptop was running xp.
Laptop spools print job to desktop and seemingly completes, but the desktop simply ignores the print job.
No error messages.
printing from the desktop work just fine.
This question was solved.
View Solution.

I am reporting this as solved. I submitted this problem. The problem started when updated my laptop from Windows XP to Windows 7. When I did, The Lexmark printer on my desktop worked find with the new laptop system. The HP V40 did not work. The Desktop simply received each print job submitted from the Laptop (via a wireless local network) and discarded it. I could see the print job come into the V40 print queue and could see it disappear.
Here is what I did to solve the problem:
I tried a dozen or so combinations of removing and installing the printer on both my Windows 7 laptop and my Windowx XP desktop (with the V40 attached via USB), and manually removing and installing print drivers on my desktop PC, it finally works. What did I do? I have no idea, but I believe that manually removing the v40 drivers on the desktop was part of the solution. While viewing the available printers on my XP desktop, I clicked on File and one of the tabs led me to a place where I could remove drivers for each printer ( I just removed the ones for the V40).
Here is what I DID NOT DO:
I did not follow the advice of the HP support person that I contacted via the telephone. That advice was to reinstall Windows XP on my desktop. That clearly was not the problem when I spoke to him. But he would NOT listen to reason. Thankfully, I have enough PC knowledge to know that his advice bas bogus
I am pleased with the resulting availablilty of the V40 again.
I have no idea how to officially close this problem.
I would be happy to discuss this with anyone else who has a similar problem, but when I submitted this problem with my name and email address, the moderator removed my problem submission. Hence, I think anyone who wants to know more is out of luck.

Put my macbook pro to sleep. When I opened it, the desktop window is small and I can't resize it. All applications now run in the smaller size window. Can't make it fill the screen. Just switched from windows. Thank you.

Put my macbook pro to sleep. When I opened it, the desktop window is small and I can't resize it. All applications now run in the smaller size window. Can't make it fill the screen. Just switched from windows. Thank you.

Check to see if the resolution has been changed in System Preferences.
Allan

I have Photoshop 7 on my desktop Windows XP. Can I download it to my laptop Windows 7?[was: Hi,]

I have Photoshop 7 on my desktop Windows XP. Can I download it to my laptop Windows 7?
Thank you.

http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Moving Premiere Pro CS5.5 to laptop and back to desktop

Hi,
I have Adobe Premiere Pro CS5.5 on my desktop computer and I will be travelling for a month in the new year and will need to edit on the go.
Is there a way to deactivate my license/program on my desktop computer and activate it on my laptop temporarily, and then be able to take it off my laptop and put back onto my desktop computer?
Or are you only allowed to move the program/license a limited number of times?
Hope someone can help!
Thank you,
- Dannie

The license allows 2 activations... so just install/activate on your laptop... as long as you have only installed/activated once already

Do I have to pay twice if I want to install Logic Pro X on my laptop and desktop?

Do I have to pay twice if I want to install Logic Pro X on my laptop and desktop?
Thanks

If you purchase Logic Pro X, you can install it as many times as you want in all your Macs for free, always that your Macs are supported. You only have to pay the first time you download it

Not able to access network shares on a Win 7 Pro SP1 machine on certain machines

I have computer "FileShare"
It runs Windows 7 Pro SP1 and it's current on updates. Password Protected Sharing is OFF, Advanced Sharing is set to "Everyone read/write"
I can access it from other PC's in the same workgroup and no passwords are prompted for. The other PC's run XP or Win 7, and they all work fine.
However I have a Laptop running XP Pro SP3 current on updates, and a Win 7 Pro SP1 TestBox also current on updates.
The Laptop and TestBox require passwords to log into the network shares. I've tried rebooting all of them, adding "guest" to the user list for shares on computer "FileShare", and have even set a blank password to Guest on "FileShare".
Tried Turning Password Protection off and on again. Rebooting again. The Laptop and Textbox still need passwords, while numerous other XP desktops can access the network shares just fine.
Any ideas on what to do?

Hi,
This behavior may occur if all the following conditions are true:
a. NetBIOS over TCP/IP is not turned on (enabled) on one or more computers in the workgroup.
b. The Computer Browser service is not started or is turned off on one or more computers in the workgroup.
This behavior may also occur if File and Print Sharing for Microsoft Networks is not installed or is blocked by Windows Firewall.
Step 1: Enable NetBIOS over TCP/IP
Control Panel > Network and Internet Connections > Network Connections > Right-click Local Area Connection, and then click Properties > Internet Protocol (TCP/IP), and then click Properties.
> click Advanced > Click the WINS tab > Under NetBIOS setting, click Enable NetBIOS over TCP/IP, and then click OK two times > Click Close to close the Local Area Connection Properties dialog box.
> Close the Network Connections window.
Step 2: Start the Computer Browser service
Start > right-click My Computer > Manage > Double-click Services and Applications > Double-click Services > On the right side, right-click Computer Browser, and then click Start.
> Close the Computer Management window.
Step 3: Temporary disable firewall and antivirus programs for test.
It also can be caused by software conflicts. If the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135
Since the issue does not occur in all computers, you should also compare the different settings between them to narrow down the cause.
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

All of a sudden, Media Card Support / Mass Storage Mode Support isn't working on Win 7 Pro SP1 64-bit OS

I routinely connect my BB Tour 9630 to my PC to pull photos off of it ... all of a sudden, it is no longer seen by Windows.
In Event Viewer this is seen as 14 instances of: Event ID: 10110, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10110
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.438150100Z
EventRecordID
66704
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UMDFHostProblem
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
Problem
[ code]
3
[ detectedBy]
2
ExitCode
3
Operation
[ code]
259
Message
72448
Status
4294967295
and, 14 instances of Event ID: 10111, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10111
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.452150900Z
EventRecordID
66705
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UmdfDeviceOffline
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
DeviceInfo
FriendlyName
BlackBerry 9630
Location
0000.0014.0000.014.000.000.000.000.000
InstanceId
USB\VID_0FCA&PID_8007&MI_01\6&CEEA896&1&0001
RestartCount
5
and started at 12:05:02 on 14-Dec-14.
I have created a Debug Level Support Log and can make the four files created today available as a ZIP ... with a little guidance from a knowledgeable source as to how sensitive the info contained therein may or may not be in terms of just posting it here publicly.
FYI - I tried uninstalling everything BB-related in DevMgmt.msc and restarting the computer, however, under:
'Universal Serial Bus controllers' there is an instance of a
'USB Mass Storage Device' - Properties: 'This device cannot start. (Code 10)'
that will not resolve by any conventional 'Update Driver' means.
Something weird is BB Desktop Software 7.1.0.41 reports no Installed BB Device Software(?)
I didn't change anything locally ... I'm just wondering if TELUS Mobility pushed some kind of an update on me that has screwed things up.
Thanks for any help offered ... FFF

Thank you curve8530curve8330 for stepping up and helping me out ...
I think I'll try re-installing the BB Desktop Software 7.1.0.41 ... the ' ... no BB Device Software installed ... ' GUI message has me concerned that there has been a Registry disconnect somehow involving the USB driver software registered with BB D. S. 7 ... this would indeed be a Windows 7 problem ... I'll update the thread and give you credit for pointing me in this direction ... if it works.
However, to be clear, I am connecting my 9630 using a USB interface cable connected to a USB 2.0 port on the Win 7 system ... I am not removing the 8GB MicroSDHC card from the phone and then utilizing a MicroSD to SD adapter or SD port ... whatsoever.
And , as for connecting via another computer, now that I have thought about this some more, that may have been what precipitated the problem in the first place ... I had experimentally tried re-connecting the 9630 to an XP Pro SP3 32-bit notebook loaded with BB D. M. 5.0.1.28 ... (after never having done so again since the Win 7 Pro SP1 64-bit / BB D. S. 7.1.0.41 system came into use). I don't see, off-hand, how that could have caused this issue, however, the coincidence is too large to ignore.
FFF

Desktop Windows XP Pro/SP1 to HP Laptop Windows 7 problems

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