Desktop won't connect with Blackberry

I'm using Vista Home Premimum and I have uninstalled ActiveSync. I have installed vesion 4.5 (4.3 won't work. It starts and then a second later shuts down.) When I connect the blackberry to the USB port, the desktop doesn't connect with it. The computer recognizes the blackberry and device manager shows that it is working properly, but the desktop won't connect.

Although the following thread had XP as the operating system, I believe this might be a good way to isolate your problems. It resolved the problem for them. Please note StoneRivers post.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&thread.id=2238
Hope this helps!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

  • Playbook won't connect with blackberry desktop.

    since last week I have been having problem with connecting my playbook with my pc.
    I have google regarding this problem but it all seem that non of my search had same problem as mine. so here the problem i'm getting.
    when i connect to my pc i get pop up from blackberry device manager saying that playbook is connected and my blackberry desktop run (have auto run option on) while connecting to playbook it give me error saying "If the device is rebooting or has a dead battery. click retry to attempt to recconect once the device reboots. if clicking retry doesn't connect the device, or the device isn't rebooting with a charged battery. you might need to update your blackberry table os to correct the problem." with 3 option of retry, update and cancel.
    I tried both retry and update but it don't fix anything i'm keep getting same error.
    now when i searched on google they said it might be mine usb cable but i'm very sure its not since blackberry device manager can see the playbook, and blackberry desktop can update the playbook.
    just to give more info here is setting I use on my playbook.
    under security
    password enable (this was enable even before i had this problem)
    development mode enable
    under storage & sharing
    usb connections: automatically detect
    File Sharing On
    Wi-Fi sharing On
    Password Protect Off
    that the only setting i have set it up on my playbook.
    playbook os. 2.0.1.358
    blackberry desktop version. 7.1.0.32
    blackberry device manager. 6.0.0.48
    Windows 7 Professional 64bit

    Hey Kennycc,
    Welcome to the BlackBerry® Support Community Forums.
    Please have a look at the following article that covers possible causes why the BlackBerry® Desktop software does not detect the BlackBerry® PlayBook:
    Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook
    http://btsc.webapps.blackberry.com/btsc/KB27424
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • My 8520 Curve wont connect with Blackberry desktop

    Hello
    when i connect my blackberry 8520 curve with my pc, then it does not connect with blackberry desktop
    it just opens like a external hard drive and i can browse the folders and such but it wont sync with
    blackberry desktop.
    When i connect it it gives a usb error that the drivers are not installed succesfully
    are there usb drivers for the blackberry 8520 curve ?
    kind regards G.

    Have you done a battery pull yet?  If not, give that a shot.
    Open desktop manager first, then try to connect the phone when it says "connect your device"
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • "The BlackBerry Desktop Software cannot connect with this device." after repair

    I download the Desktop Software for BlackBerry onto my Mac Book Pro for the first time. 
    After installing I connected my PlayBook. I get the message "The BlackBerry® Desktop Software cannot connect with this device."
    The program suggested I repair the device software, so I did. After that I set it up and ran the updates.
    When I plug it back in I get the exact same message.
    What should I do next?
    co-founder of Diaree | BB Dev for PictureThis

    I also cannot connect to my two playbooks using desktop manager on mac.
    One of the two playbooks is now shipped back to rim for repair (see here http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/5MP-Playbook-Camera-Blackscreen-Errors-Ha... The issue of desktop manager not being able to connect to the playbook started with this playbook when the repair I was prompted to to stopped 1/4 way into it. Multiple retries did not make any difference. 
    Since then, I have tried connecting my other (functioning) playbook to the same mac but when I plug in usb cable I get the same "cannot connect" errmsg and prompted to "repair". I am definitely NOT going to "repair" this one. So I uninstalled the desktop manager and reinstalled it to see if it makes a difference. Unfortunately it did not and I get the same "cannot connect" errmsg.
    If anyone has any suggestion how this issue can be resolved that would be great. I think something is stuck on the mac and is not getting wiped out when desktop manager is uninstalled. Thanks.

  • Deskjet Advantage 3540 (Envy 4500): Computer won't connect with printer during software installation

    I just bought this printer and I am trying to install it by using the HP installation CD but I am running into difficulties to complete the process. The problem is that the computer won't connect with the printer (but my printer connects fine with my Wi-Fi network) and installation does not complete.
    The HP software installation process appears to go  normally (at least no error messages are shown) but when it gets to the part where it asks me how I would like to connect to the printer (Wireless or USB cable) I get an error message when I select Wireless Mode. My printer appears listed but as soon as I select it, a dialog is shown stating that "network installation could not be performed".
    Below are the dialogs and what happens (text is in portuguese but you get the idea)
    Dialog 1: selecting wireless connection mode
    Dialog 2: printer appears in list and I select it
    Dialog 3: Error message is shown, no further details
    Here are some more facts:
    (1) Printer connect fines with my Wi-Fi network: the connection details are correctly shown in its display (Wi-Fi SSID and IP 192.168.0.6) ;
    (2) If I go to a web browser in my computer and type in the IP address, I can access the printer's webpage fine;
    (3) I've tried uninstalling and reinstalling HP software;
    (4) I've resetted my router;
    (5) I've executed "HP Print and Scan Doctor" utility and it states my software hasn't been installed (which I don't understand) and it tries to download HP software and install one more time and I get to the error.
    (6) If I go to "Start" menu, I can see the HP group is empty (installation only creates icons on my desktop). See picture below:
    My OS is Windows 7 64 bit Ultimate (Service Pack 1)
    EDIT: I've just discovered the inkjet Advantage 3540 and Envy 4500 appear to be the same printer, each target to a different market.
    Help is much appreciated as I tried a lot of things to make this printer work wirelessly with my computer but without success.
    Thank you,
    Joao Pedro

    Hi JoaoPedro,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    Sorry to hear that you are having installation issues.
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    Thank you for your time
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • I have just downloaded ML.  I can get my email via iCloud, but I can't get it on MAIL 6.0.  I have done the JAVA thing--seems to be OK.  MAIL 6.0 on my desktop won't sync with Mobile Me and won't download emails.  Any suggestions?

    I have just downloaded ML.  I can get my email via iCloud, but I can't get it on MAIL 6.0.  I have done the JAVA thing--seems to be OK.  MAIL 6.0 on my desktop won't sync with Mobile Me and won't download emails.  Any suggestions?

    Just did something--am not sure what, probably in the "iCloud"--but seems to be working at last!

  • Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

    I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

    oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

  • After lion 10.7.3 update messed my mac had to restore from time machine now Outlook won't connect with microsoft exchange, any idea?

    after lion 10.7.3 update messed my mac had to restore from time machine now Outlook won't connect with microsoft exchange, any idea?

    I've had a similar problem.  On my first boot up after installing 10.7.4,  Firefox would not open.  Crashed every time.  Safari was not affected.  I have no idea if it was related to the flash plugin, but I did install a the latest version of that a couple of weeks ago. 
    Here's what fixed it: a second boot up.

  • Is it possible to connect with Blackberry to use internet on my iPad??

    Is it possible to connect with Blackberry to use internet on my iPad??

    Only if the Backberry and the cellular provider allows the Blackberry to be set up as a wifi hotspot.

  • I just installed Airport Extreme. It works as a wireless network on my Macbook. It won't connect with my Windows Visa PC. Message reads: "settings saved on this computer for the network don't match requirements of the network.

    I just installed Airport Extreme. It works as a wireless network on my Macbook. It won't connect with my Windows Visa PC. Message reads: "settings saved on this computer for the network don't match requirements of the network." I seem to need to enter a security key/passphrase to connect to the PC. Where do I find them?
    Thanks for your help.

    I assume that you have Wireless Security enabled on your AirPort's wireless network. The issue maybe that the PC is unable to use the WPA password itself and will require using the Equivalent Network Password instead.
    To get this password, you will use the AirPort Utility from the MacBook:
    Start the AirPort Utility > Select the AirPort base station > Manual Setup
    Now, before doing anything else, go up to the utility's menu bar at the top of the screen, and then, choose "Base Station," and then, Equivalent Network Password from the drop-down menu. You will see two items: 1) WPA Password, which should look familiar to you, and 2) WPA Pre-Shared Key. It should be a long hexidecimal set of numbers and letters. Jot down this second item.
    You will want to use the value you just jotted down when entering the password from the Windows Visa PC.

  • Microsoft Exchange won't connect with my iPhone (it's saying the password is incorrect, but it shouldn't be), now I can't delete that inbox on the phone.  Help??

    Microsoft Exchange won't connect with my iPhone (it's saying the password is incorrect, but it shouldn't be), now I can't delete that inbox on the phone.  Help??

    Turn off wifi.  Use wireless signal. reenter password at settings.  This should work.  Turn wifi back on if you wish.  Wait for next occurrence within hours or days.  Have not found a permanent preventive solution.  Thinking of replacing my four year old wireless router.

  • My iPhone won't connect with my computer or charge. How can I fix this?

    My iPhone won't connect with my computer. It also will not charge. I changed the white charging cord, but I have the same problem. I connected other devices to the USB and they work. It's strictly the iPhone.
    How can I correct this?

    I forgot to mention, the iPhone does charge via wall plug.

  • Blackberry 9900 will not connect with Blackberry Desktop (v 6 or v7). I am running Windows 7.

    I am running Windows 7, and have a Blackberry Bold 9900.  This has some music on but most importantly my work diary and contacts which I synchronise through Desktop.  I also use it as an external modem and tether my PC through it if I’m somewhere with no wireless.
    Yesterday, I did these things during the afternoon:
    ·         Connected a Bluetooth device to my PC (headphones)
    ·         Needed to load a series of drivers for Windows for this to work
    ·         Upgraded from Blackberry Desktop 6 to 7 (following prompt when connected)
    ·         Set up a Bluetooth connection between my Blackberry and PC.
    The next time I connected:
    ·         On The Blackberry smartphone I got the normal Blackberry is plugged in message, with normal options (USB Drive / Sync Media / Charge Only), and software opened as usual
    ·         But I was prompted to Connect Your Blackberry Device (with link to troubleshoot connection).  Clicking this, I was taken to a page which suggested I check the cable etc. (which I did, all OK) and “...turn off synchronization applications or antivirus applications temporarily”.  I disabled Avast, which made no difference, and I don’t know what a “synchronization application” is
    ·         Other aspects of the connection are working (i.e. I can still download photographs from the Blackberry, and still see it as the ‘F:’ drive)
    I therefore conclude that:
    ·         Cable / physical connection is good (also tried a different cable - no change)
    ·         Something I had changed had corrupted things, so:
    ·         Uninstalled Blackberry Desktop v7 and replaced with the version I had been using successfully until yesterday (v6)
    ·         Removed the Bluetooth connection to my Blackberry.
    Made no difference, so checked Blackberry help forums, which confused me more.  One thing which I did discover, was that in Device Manager, although Blackberry is visible attached to PC (and says it is working correctly), it DOES NOT appear in the list of Network Adapters (I don’t know if it did before, but one answer in the tech forum suggested this is significant – though not sure why or what to do about it)
    Any help would be very welcome – been at this for ten hours now and making no progress!
    Many thanks
    Clive

    This worked for me after several hours on the phone with Blackberry Support.  I hope it works for you too:
    Finally got it working again! Re-downloaded the desktop software (but when you start it up, make sure to uncheck the automatic update option). While that was downloading, I was instructed to go to microsoft.com and search for and download .NET Framework 3.5. Once you click to download that, there will be an offer to download 2 other items. One of which will be Microsoft .NET Framework 4 Client Profile (Web Installer). Click to download that too. Once they are finished downloading, run both files. .Net Framework 4 Client Profile will take longer and will ask you if you want to repair or remove. Choose repair. The repair took several minutes, but once it was done, I clicked "Finish", opened the BB Desktop Software, UNCHECKED THE AUTO UPDATE OPTION, and plugged in my phone. Once windows finished installing the drivers, Low and behold! The Desktop software recognized that the phone was connected! I hope this helps you resolve your issue as well. When it again offered me an update I clicked to update later (meaning never!). Best of luck to you.

  • Help! My PC can't/won't connect with my Playbook.

    Since I bought my new Samsung with Windows 7 I have not been able to link up my PC with the Playbook.  When I first connect it, the system says it has mapped the Playbook as drive Z.  When I go to find it, drive Z does not exist.  The Blackberry Desktop Manager cannot connect to the device to synchronise or backup anything.  I can't find this topic in Blackberry's help topics.  If I can't find a way around this, my Playbook might as well be a door stop.!
    Solved!
    Go to Solution.

    Check to see if you have a firewall that is keeping you out. That is what they are designed to do. Turn it off and try connecting .
    Credits : Lost_at_Sea Forums Veteran I
    Regards Eree - Follow me on Twitter - Facebook - Google+
    For More visit My Blog

  • Z30 won't link with blackberry link

    I have reinstalled blackberry link several time now, each time it will link up the Z30, but a few days later my Z30 will connect to the computor but Blackberry link doesn't connect. This is not the only issue but I can't fix any of the others if Link won't be consistant in hooking up each and every time. any suggestions

    Same problem here...has been for a week.
    Been on the phone with Blackberry 3 times....
    I have tried everything, literally everything....
    it shouldn't be that difficult....
    That red circle avatar...means problem with my BB....

Maybe you are looking for

  • Problem running a Java program

    Hi...I'm developing a CORBA project and I'm using java to implement it. I wrote a Hello World program and I could compile all my files (IDL files and all the generated .java files). But when I try to run my Server program I get the following error me

  • WRT54G wireless router drops internet?

    I'm using my WRT54G with Starband satellite internet.  It seems that every once in awhile or...sometimes way too often, the internet decides to stop working all together!  I've checked this with two other computers on the wireless network.  They all

  • HTTP Binding limitation in SOA Suite 11.1.1.5

    Hi, We are using BPEL to integrate our systems with 3rd party systems, where we are the consumer of the service given by external vendor. The external vendor exposes XML based service (REST services) and have given a url to perform certain functional

  • PR transfer to SRM at second level approval

    Dear Experts , we have classic schenario of SRM 7.0 , we want to transfer PR to SRM before final release from ECC. can anybody suggest where it is decided that at this particular level of approval PR got transfer to SRM we have badi ME_REQ_SOURCE_CUS

  • Mapping onto Solaris 10 projects in an MP configuration

    I have the scenario where we have a Tuxedo 8.1 MP application running on 3 nodes in a virtual environment. The challenge is to map the user to a Solaris 1o "project" with sufficient kernel parameters. This is not an issue on the master node as we can