Desperately need CS5 web premium installation disks (or download link)

Hi there, I need a little help.
My hard drive had to be reinstalled last week, and I don't have my disks for web premium cs5 and indesign 7.0
I don't have my installation disks, my brother got me the program, emailed me the serial numbers and I downloaded from the website. Now my brother is (seriously, no jokes) riding a pony across mongolia and the disks are nowhere to be found.
I just spent heaps of money to fix the computer, I'm definitely not going to spend heaps more to upgrade to a version I don't even want (have not heard good things about 5.5, going to wait until cs6). Do you know of any way to get my hands on a set of those installation disks? For windows for extra fun.
Thanks so much, looking forwarding to hearing from you!
Jenn

I'm in a similar situation. In my case we had a sewer flood in the basement (where my office is) and the clean-up crew (running around in hazmat suits) were a bit overzealous tossing everything in the dumpster.
Adobe's scripted response: "We only keep copies of the current version." When I pointed out that several of Adobe's own License Agreements state that copies of DVDs are available for several years (i.e. of versions other than the current one) I was promised that they'd get back to me "within 2 or 3 business days". Several weeks later I finally received a reply; no replacement DVDs are available but I could upgrade to the latest version (at the regular upgrade cost)...
Given that some of the License Agreements state that replacement DVDs will be available for some time after the new version has been released contrary to Adobe's stock answer that such copies are never available, I wonder if it would help to contact the Attorney General in my state and/or whether there's ground for a class-action lawsuit?

Similar Messages

My CS5 Web Premium Software disk will not install on my windows 7 pc

My CS5 Web Premium Software disk will not install on my windows 7 pc

You can try downloading the CS5 software instead of using the disk and then use the serial number from the disk to activate it.
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

CS5 Production Premium installation disk 3

First off, I always buy hard copies of my Adobe software.
I prefer relying on disks sitting on the shelf instead of an installer file that is
sitting on an Adobe download server somewhere for a finite period of time.
My self-inflicted problem:
During a re-install of the Suite, I fumbled disk three and put a BIG scrape
across the data side of the disk, rendering it only partially readable.
The end result is that the CS5 Suite fails on installation of Flash.
All other programs in the Suite install and update properly.
I have tried copying the files from the disk as described here:
http://kb2.adobe.com/cps/858/cpsid_85843.html
The disk failed in four drives on three systems. Unreadable.
So... I lept into the abyss of Adobe Chat Support.
http://www.adobe.com/support/chat/ivrchat.html
After two lengthy conversations with 'Syed' and 'Vallabh' that were filled
with the empty promises of first sending me a full set of replacement disks,
then 'elevating to Senior Support', and 'You will be contacted by email, but
if you do not get an response in 2-3 business days, You may contact us
back on chat with the customer ID so we may check on the status of the request."
We all know from both personal and related experiences that this is the 'endless loop to nowhere'.
I requested an .iso of disk three be made available, but to no avail.
I get the stock 'copy and paste' reply: "...since warehouse and server space is limited,
we only stock current version products in warehouse and on our servers."
I find it impossible to believe that Adobe does not have a copy or .iso of the third
installation disk of their software suite (despite the fact that it is not the current version).
Hey... I still have my Premiere 1.5 installation disk!
Of course, I am told that I should simply buy the upgrade to 5.5 and I will receive a
new set of installation disks for that version, but I don't want 5.5... especially with CS6
peeking over the horizon.
I would of course prefer to be able to install my purchased software from a
legitimate Adobe source, and if circumstances five years from now happen to
demand restoring an installation of CS5, I would really like to have that option available.
If there is an official Adobe solution to this self-inflicted dilemma, I would love to hear it.
Or alternatively, if there is someone who could provide an .iso of disk three for me to
download and burn it would be much appreciated.
As I understand it, disk three by itself will not install anything...
it only carries the required data to complete the installation of the full Suite.
Thanks for reading, and if there is a more appropriate Forum for this post please advise.

Thanks, Todd... this is nothing short of the perfect solution.
It would have been so easy for the simpletons on chat to provide
this link instead of running their standard 'stall and deflect' script.
Chat excerpts:
Syed:
"I am sorry. The download for older product is unavailable."
Vallabh:
"...since warehouse and server space is limited, we only stock
current version products in warehouse and on our servers."
Vallabh: "...you will get the email form our senior support level. If not,
You may contact us back on chat with the customer ID so we may
check on the status of the request."
I have never heard anything back from anyone... surprise!
Thanks, again.

Cannot extract CS5 Web Premium Installation files

I recently purchased a new laptop that does not have an optical drive. As such, I have downloaded the two files from the Adobe site (Download CS5 products) several times. For some reason, the first file set cannot be extracted. It is in 7z format and I downloaded the 7z software to extract the files, but it continues to be unable to do so. I have placed both the 7z and exe files in the same folder on my desktop so the fact that I cannot extract the installation files is confusing. What am I doing wrong? Please help!
Thank you!

Which operating system are you using? Where did you choose to download the install files too?

Problems with CS5 Web Premium Disks Being Unreadable

I pre-ordered my CS5 Web Premium update and finally received the three disk set on May 6. Attempted to install and the first disk which was the Suite installed fine. The other two disks were unreadable. I called Adobe support and they shipped another set to me which arrived today, May 12, and the same thing happened with the same two disks - Adobe Acrobat and CS5 Content. The disks are unreadable on five of my Macs and three windows machines.
Called tech support and was bounced around from Customer Service to support in India and back to Customer Service and finally told them I just wanted a refund after about ninety minutes on the call. I do find it funny that I was passed to Tech Support to "troubleshoot" unreadable disks.
A simple solution which nobody at Adobe seemed to grasp is to allow you to download a copy even if you paid for a shipped copy. I am amazed that this is not an option. So now I will eat the shipping costs and send my box back to Adobe and wait for what will probably be months before they credit my card back for the purchase.
Anybody else having problems with the install disks?

CS5 loads fine but Acrobat is unreadable and the Content disk is unreadable. The CS5 trial download doesn't include the content or Acrobat. Acrobat is a windows only download. So the trial download only installs what comes on disk 1 which is the only good disk of the three in the shipment.
A guy I talked to in Tech Support acknowledged that they produced a bad batch of disks and it seems I got two shipments of bad disks.

CS5 web premium suite, download, installation - problem

I am trying to download and install the CS5 web premium suite, after downloading all night and progress bar showing completion, I see an error: Error extracting the product installer(101). Check for availbale disk space on your system and try downloading again, although I have 5Gbs of free space. Do I have start all over again, any help is appreciated. -Nischal

Which operating system are you using? Where did you choose to download the install files too?

Need some advice on a new build for CS5 Web Premium

I am looking for a powerful PC that I can use mostly for work and some light video work. I have been looking at several systems, but I can't decide if I should get the Core i7 875K, 950 or AMD 1090T for my needs.   I typically have many Adobe CS5 applications open at once like Photoshop, Dreamweaver, Illustrator and Flash, iTunes, Quickbooks, Microsoft Work and Excel. I would ideally like to buy a pre-built rig, but I can surely put together if better. Below are a few I have been looking at, but I am unsure about cooling on one of them and about the 875K processor on the other one. I figured a gaming PC would be fast and powerful as my needs are behond a standard base config. I would like some advice also on a good video card. Been looking at crossfire ATI HD 5770, single ATI HD 5870, Radeon 6870, and GeForce GTX 470 and SLI GTX 460. I am not a typical overclocker, but I can be if it will help performance running apps. I leave my PC on all day and night so cooling is a factor.
Thanks in advance everyone for the advice on this.
==========================================
Approximate Purchase Date: (the closer the better)
Budget Range: ($1000-$1500)
System Usage from Most to Least Important: (Web Development, Graphic Design, Internet, Movies))
Parts Not Required: (keyboard, mouse, monitor, speakers)
Preferred Website(s) for Parts: (newegg.com)
Country of Origin: (USA)
Parts Preferences: by brand or type (I would like to use an Intel Core i7 or AMD X6 CPU to power dual Big 27" Samsung LCDs via DVI and full or mid tower case)
Overclocking: Maybe
SLI or Crossfire: Maybe
Monitor Resolution: (1920x1080 each monitor)
=========================================
Here is my latest config. How does this one look?
Qty.
Product Description
Savings
Total Price
1
COOLER MASTER HAF 932 RC-932-KKN1-GP Black Steel ATX Full Tower Computer Case Item #: N82E16811119160Return Policy: Standard Return Policy
-$30.00 Instant
$159.98$129.98
1
Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive Item #: N82E16822136533Return Policy: Standard Return Policy
$89.99
1
EVGA 012-P3-1470-AR GeForce GTX 470 (Fermi) 1280MB 320-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card Item #: N82E16814130550Return Policy: VGA Replacement Only Return Policy
$259.99
1
Nvidia Free Mafia 2 Game Coupon Item #: N82E16800999247Return Policy: Standard Return Policy
-$59.99 Saving
$59.99$0.00
1
CORSAIR HX Series CMPSU-850HX 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply Item #: N82E16817139011Return Policy: Standard Return Policy
-$30.00 Instant
$20.00 Mail-in Rebate Card17-139-011
$189.99$159.99
1
G.SKILL Ripjaws Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9T-12GBRL Item #: N82E16820231358Return Policy: Memory Standard Return Policy
$269.99
1
LG Black 10X Blu-ray Burner - Bulk SATA WH10LS30 LightScribe Support - OEM Item #: N82E16827136181Return Policy: Standard Return Policy
$109.99
1
Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor BX80601950 Item #: N82E16819115211Return Policy: CPU Replacement Only Return Policy
ASUS Sabertooth X58 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard Item #: N82E16813131665Return Policy: Standard Return Policy
-$5.00 Instant
-$14.99 Combo
$499.98$479.99
1
Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD) Item #: N82E16820148348Return Policy: Limited Replacement Only Return Policy
Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders - OEM Item #: N82E16832116758Return Policy: Software Standard Return Policy
-$10.00 Instant
-$30.00 Combo
$419.98$379.98
Subtotal:
$1,879.90
Calculate ShippingZip Code:    13662   FedEx 3Day Express Saver -- $145.44FedEx 2Day -- $219.19FedEx Standard Overnight -- $263.21UPS Guaranteed 3 Day Service -- $15.97UPS 2nd Day -- $127.74UPS Next Day Saver -- $135.95
Shipping:
$15.97
Redeem Newegg Gift CardsCard Number:                                          Security Code:
Apply Promo Code(s):BFMB
Click here to clear promotion code(s).
Sorry, the promo code BFMB you've entered is invalid.
Promo Code:
$0.00
No Interest if paid in full in up to 12 Months. Minimum purchase required.
Subject to credit approval. See Terms
Grand Total:
$1,895.87

Here is the final config I am looking to get. I am just debating the hard drive config and video cards. I want to be sure my video card will use teh GPU Accelleration and Advance features of Photoshop CS5. Do you know if the NVIDIA GTX 460 is compatable or should I spend more for the 470? I will not be gaming much and this pc is used mostly for work on CS5 Web Premium. How does this all look? All prices from NewEgg. I have another machine I will backup sata to each evening, so I really want a fast drive for program load and operation and another drive for data. What is best way to config drives? Should I get 2 of them and an SSD?
Qty.
Product Description
Savings
Total Price
1
EVGA GeForce GTX 470 (Fermi) 012-P3-1470-AR Video Card
Item #:N82E16814130550
Return Policy: VGA Replacement Only Return Policy
$259.99
1
Nvidia Free Mafia 2 Game Coupon
Item #:N82E16800999247
Return Policy: Standard Return Policy
$59.99
1
COOLER MASTER HAF 932 RC-932-KKN1-GP Black Computer Case With Side Panel Window
Item #:N82E16811119160
Return Policy: Standard Return Policy
-$30.00 Instant
$159.98
$129.98
1
G.SKILL Ripjaws Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory
Item #:N82E16820231358
Return Policy: Memory Standard Return Policy
$269.99
1
LG Black 10X Blu-ray Burner - Bulk SATA WH10LS30 LightScribe Support
Item #:N82E16827136181
Return Policy: Standard Return Policy
$109.99
1
CORSAIR HX Series CMPSU-850HX 850W Power Supply
Item #:N82E16817139011
Return Policy: Standard Return Policy
-$30.00 Instant
$20.00 Mail-in Rebate Card
$189.99
$159.99
1
Western Digital Caviar Black 1TB 3.5" SATA 6.0Gb/s Internal Hard Drive -Bare Drive
Item #:N82E16822136533
Return Policy: Standard Return Policy
$89.99
1
ASUS Sabertooth X58 ATX Intel Motherboard
Item #: N82E16813131665
Return Policy: Standard Return Policy
Intel Core i7-950 3.06GHz LGA 1366 130W Quad-Core Processor
Item #: N82E16819115211
Return Policy: CPU Replacement Only Return Policy
-$5.00 Instant
-$14.99 Combo
$499.98
$479.99
1
Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders
Item #: N82E16832116758
Return Policy: Software Standard Return Policy
Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" MLC Internal Solid State Drive (SSD)
Item #: N82E16820148348
Return Policy: Limited Replacement Only Return Policy
-$10.00 Instant
-$30.00 Combo
$419.98
$379.98
Grand Total:
$1,879.90

Installer fails to initialize, CS5 Web Premium, Mac OSX 10.7.3

OK I had a trial of Dreamweaver 5.5 on my Macbook which has expired. I uninstalled and now I'm trying to install our web premium cs5. Getting error, 'installer failed to initialize'
Downloaded the support advisor, it says there are no issues.
Any ideas ?
Rich

Fixed. We created an ISO from the web premium DVD and copied that onto the Mac, then used the Mac ISO mounter and it installed fine from there.
Thanks
Rich
Richard Potter
GREENFROG COMPUTING
The Coach House at The Old Rectory,
Swathwick Lane, Wingerworth, Chesterfield S42 6QW
Tel +44 (0)1246 520000
Fax +44 (0)1246 205152
[email protected]
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Registered in England 04653352
>>> Arpit Kapoor <[email protected]> 04/19/12 11:01 AM >>>
Arpit Kapoor http://forums.adobe.com/people/Arpit+Kapoor created the discussion
"Re: Installer fails to initialize, CS5 Web Premium, Mac OSX 10.7.3"
To view the discussion, visit: http://forums.adobe.com/message/4346141#4346141

Installation der CS5 Web-Premium Trial schlägt fehl - Datenträger fehlt?

Hallo,
ich habe mir von der Adobe Website die deutschte Trial des CS5 Web Premium für Windows heruntergeladen. Danach hatte ich 2 Dateien: Einmal die 7z-Datei und die exe-Datei, die einem dabei hilft die erstere zu entpacken.
Nach dem Start der Installation bricht diese jedes Mal bei 23% ab und meldet, das ich den Datenräger "AdobeWebPremium5-ContinentalEurope" einlegen soll, den ich natürlich nicht habe.
Wie bekomme ich die Demo installiert? Fehlt mir da wirklich etwas? Der entpackte Ordner ist laut Windows 8,76 GB groß.

Du schreibst, Du hast die alte Version gelöscht. Wie hast Du diese gelöscht? Ich hoffe, Du hast den Deinstaller in den Dienstprogrammen > Adobe Installer dazu verwendet. Einfach nur das Programm löschen macht eigentlich vieles kaputt. Das darf man nicht, ohne sich nachher über unerwartete Probleme zu freuen.

CS5 Web Premium has to be ran as administrator?

I am having some difficulties getting a trial version of CS5 web premium running on my new Windows 7 64bit workstation.
I downloaded the installer from Adobe. Ran it and all seemed ok until I tried to start an application. I started getting Error 213:11.
Following some advice if found on this site through Google, I uninstalled every piece of Adobe software I had, I ran a CS5 cleanup script provided by Adobe and re-installed CS5. No change.
Following this Tech note: http://kb2.adobe.com/cps/835/cpsid_83576.html, I changed the permissions on the indicated folder to not be read only. No Change.
I used the "Run as Administrator" option on a program. And it worked. I closed the program and started it normally, same error code but after the program started not before it started as previously happened. Set the program to run as administrator in the compatibility options and it starts. Started another program in the suite that I had not previously started and it gets the Error 212:11, but after the program starts again.
Why would I have to run all these programs as an adminstrator? I try to follow the best practice of not using the computer as an administrator when I don't need to be! Is this going to change when I apply our license key after it arrives from our Maintaince program an a couple of weeks?

Hi there,
I have a related problem and feel a solution to the above issue might be able to help! I recently installed CS5 Master Collection onto a networked machine running Windows XP (32-bit). We generally log into our machines at work using an account without administrator rights - when needing to install software, we log in as an administrator.
I installed CS5 Master Collection whilst logged in as an administrator, without any problem. I was also able to launch the CS5 programs without any problem whilst using this administrator account.
If I then log in with my normal account (without administrator rights) and launch a CS5 program, it immediately crashes. The standard Windows 'crash' message comes up: 'Adobe Encore [for example] has encountered a problem and needs to close'.
If I launch a CS5 program 'running as' an administrator, whilst logged in with my normal (non-administrator) account, it works.
I've also tried changing the permissions/write access associated with the CS5 Master Collection folders: I logged in as an administrator, right-clicked on the CS5 folders, hit the 'Security' tab and then changed the access so that they're open to all users on the machine. Logging back in with my normal account, all of the programs still crashed immediately after launching.
I feel that I'm missing something very obvious - any help would be greatly appreciated!
Cheers,
Tom

Download CS5 Web Premium

Hi, I just started at a new job and I need to install CS5 Web Premium. We have volume licensing that is valid but we don't have the installation media. They started with CS4 and upgraded and the install has vanished.
Any help would be greatly appreciated.
Thank you!

http://prodesigntools.com/tag/ddl
Mylenium

Adobe CS5 Web Premium

Hi,
Has anyone re packaged Adobe CS5 Web premium ,i was just trying to make a silent setup for this Suite using the Install.xml/Uninstall.xml method but i was suprised to see that when we pass the following parameter with the setup.exe which is --record=1 the following installtion/un installation xmls are not getting created at the desired location which is C:\Program Files\Common Files\Adobe\Uninstall...according to the various Adobe blogs for earlier products like Adobe CS4 and CS3 this is the specified way of creating the installation/uninstallation xml.But has anyone implemented the same on Adobe CS5,i had tried to implement it but that was not working.
So i decided to download the Adobe Enterprise Manager tool and then go ahead with deployment method of creating Build MSI,yes it was a success but on installing the MSI all the CS5 products were installed but along with the main setup.exe there were various other products such as Adobe AIR,Adobe Help,Adobe Media Player which are not getting installed after the Build MSI is installed.Any insights guys??
Cheers
Ayon

Actually it could be the shader and opengl. Check what versions yours has. And I'm sure you have java , flash, and the other needs per the req?
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CS5 Web Premium included Acrobat?

Hi, I have had CS5 Web Premium Student installed for some time and now finally need to create a PDF document from an MSWord document. I thought Web Premium included Acrobat but I can't find it anywhere. I do see that I still have an old copy of Adobe Distiller 5.0 installed and also Reader 9.4.6. Should I have Acrobat somewhere or something to create PDF files? Thanks.

Web Premium should include Acrobat but in CS5 it was Acrobat Pro 9 and it was included with a separate installer with its own serial number.
Bob

CS5 Web Premium without Flash Builder Premium?

So after spending an arm and a leg, you do not get a Flash Builder Premium with CS5 Web Premium but only Standard? This surprises me as I thought Adobe's greed is not as big as long term goals, promotion of Flash platform, being nice to users, especially as we all know Flash is a bit thin on some platforms and on the web at the moment. Obviously I was wrong and the greed surpasses all imaginable levels.
I frankly don't get the calculation where for the same price I get a State Of The Art Hardware - Mac, plus all the Apple dev tools for FREE. That's a computer, yes a laptop, the best out there, brand new, PLUS the software. On the other hand Adobe (with whose products you can't build and sell as good apps as with Apple's), is selling you Web **Premium** at a very high price, and YET you have to pay even more to actually get FB **Premium**.
Is FB considered like a useless add-on into the Web Premium bundle? Did they think, heck nobody will need it but let's give the basic version there to promote it a bit. Sort of like when you buy Windows, they give you a trial of some Antivirus software. Or is anybody thinking that FB is something I will use 80% out of Web Premium bundle? Or should it be packed with Video bundle? I really don;t get it.
So it's like this for the same money
Apple = Mac + Great Dev Tools + Tons of other apps
Adobe = CS5 Web Premium minus- FB Premium
To be fair, I did hear a rumor that if you complain to Adobe Customer Care, that they give you a license for free, which is the only fair thing. However, I'm waiting for quite some time now as my support case is on hold. What do you guys think about it and do you have any experience with it?

Gritty_d it appears that Flash Builder 4.6 is only included with Production Premium and Master Collecton CS6 - http://www.adobe.com/products/creativesuite.html. It is not included currently with the Creative Cloud.
Did you purchase the upgrade to Web Premium or were you given a free upgrade to Creative Suite 6?

Installing CS5 Web Premium to Windows 8.1

I am having trouble installing CS5 web premium on window 8.1. I have the disc and have also tried from adobe downloads. I keep getting an installer that doesn't work and refers me to adobe support that no longer exists. Can someone please help me?

Ok, thanks.
I'll go trough your tips.
At a quick glans it seems that the answer may be
Main installation log errors
Log string
Error description
Possible solution
Exit Code: 20 - install source path does not exist
Install source files are missing.
Reextract or copy the contents of the installer.
My installation is in swedish so my error text is translated.
I'll get back when I've tried this out.
/Björn

Desperately need CS5 web premium installation disks (or download link)

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