Despite being signed in to iCloud while trying to setup Outlook Contacts I continue to get a message saying that my username or password is incorrect. Any ideas on what may be causing this and how to resolve it?
I cannot configure Outlook to connect to iCloud, I keep getting a message that says I have an incorrect username or password.
Hi TJRooney,
Welcome to the Apple Support Communities!
For assistance resetting your Apple ID password, please use the information in the following article.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
Have a great day,
Joe
Similar Messages
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I just got my new iPad Mini2, and when I choose "sign in with your apple ID", it says that "there was a problem connecting to the server". What's wrong with this, and how can I deal with this problem?
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
i can't completely control my cursor on my macbook pro, and it keeps jumping to the right of the screen and switching my screen to the dashboard or utilities. Any ideas on what might be causing this, and what I can do about it?
If you have another pointing device installed, remember that the Mac uses "all sources live". You can literally use two or more mice or two or more keyboards at once.
Your trackpad, if that is what you are using, must be very clean. Any debris may be seen as another "finger". -
Pretty much as above, when I plug my iphone in it just comes up with the message saying the sync session failed to start and thats all I can get out of it :/
Any ideas on what I need to do to get my iphone to talk to my itunes again please?Hi hblower,
As a first step, I would suggest quitting your open apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Then sign out of iTunes:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
Restart and/or reset the device:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Are you running the latest version of iTunes? If not, update the software and try syncing again …
Cheers,
Judy -
I have a first generation iPad and it is saying it can't get mail as the user name or password are incorrect even though the same details are working perfectly on my Macbook Air and iPhone.
Hi Go to settings On iPad Email Accounts Delete Email Account then Re Add Account Do this for each Account you are having problems with. Cheers Brian
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help!
These are also in the Troubleshooting tips, but it works for me.
What system are you using Mac or Windows?
a. If Windows. run Chkdsk drive: /F
b. if Mac run Diskutilty -> CRC
Click on the iPod device
select FirstAid tab on the right window.
click on the first Aid Button.
Then connect to iTunes and Restore.
Good luck. -
I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password. What is the problem, please?
Was that Apple ID and password the original owner of the iPod? If not, try using the Apple ID and password of the original owner.
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I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected. Any idea on what could be causing this? I cannot find info anywhere!
Thanks for any helpIf you have anti virus software installed, disable that.
Try turning off the Firewall in System Preferences > Security
iTunes: Advanced iTunes Store troubleshooting
It would help when you post to tell us which Mac OS X you have installed. Thank you !! -
i am having problems with Olympus .orf which cannot be read by Elements 10 and Lightroom 4. Both provide an error message saying that the file is not recognized. Any ideas? minzen
That camera model is too new for your programs. Every camera has its own raw format and ACR must be updated to include the info for each new model as it comes out. The workaround would be to download the free Adobe DNG converter and use that to convert your ORFs to DNGs that your version of Camera Raw can read.
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The sound has been working fine until yesterday. I turn the volume up but no sound. Not while playing games or with key taps. What is causing this and how can I fix it? Thanks so much.
I did a search for "no sound" and found the solution. Thanks for the info.!
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When trying to update to iOS 7.0.4 I get a message saying that the update has failed. I've followed the instructions on Apple Support. Has anybody else had this problem and if so, how did you get over it?
Check For Updates.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/deb765f74dc0acb6038 d1fc55eed7fce_zps9330117d.jpg -
Tried to open my old MacBook. Couldn't remember password. Followed suggestion to reinstall hardware. Now startup disk is stuck in computer and it won't turn on. I keep getting a message saying I need to restart the computer. When I hold down power button, I get the same message over and over. Any ideas?
Hello m.goo, and a warm welcome to the forums!
To eject the Disc, hold the Mouse button down, (or what passes for it on a Laptop), while powering up, if you also hold the Option key down at the same time it should eject & give you a chance to insert your install disc & wait for it to shw as a Boot option.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc , then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Be sure to use Preserve Users & Settings.
To check if AppleCare applies, AppleCare Products Overview...
http://www.apple.com/support/applecare/overview/ -
I am trying to download itunes again after restoring my laptop to factory settings. I can download it & it starts to install but then a message comes up saying 'the installer has been interrupted'
Has anyone any ideas of how to overcome this?
ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have an iPhone 5 16g ios 8.2 and it keeps randomly deleting the songs I manually put on from cds or flash drives. The songs I purchased from iTunes don't delete just the ones I manually add. It has happened three times, once after I added 399 songs, once after I added 27 songs and once when I added 45 songs. Sometimes an error (-54) pops up but not always, it's just in an instant all the songs I put on are suddenly gone. I have uninstalled and reinstalled iTunes three times, reset all the settings on my phone and also restored my phone to factory settings. Nothing has worked. I have a 4th generation iPod and I have never had this problem. Any and all suggestions/help would be greatly appreciated. Thank you.
x0SiN0x:
Welcome to Apple Discussions..
My first suggestion is to Repair Disk. Here's how:
Insert Installer disk and Restart, holding down the "C" key.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
Please post back and let me know how that goes.
Here are a few links that may help you to identify the issues:
Resolving Disk, Permission, and Cache Corruption
Tuning Mac OS X Performance
Mac OS X System Maintenance
Please don't hesitate to post back should you have further questions or comments, or with update.
Good luck.
cornelius -
When I click on the iCloud icon on my computer systems tray, it brings up my active selections, but then shows the following message: "ApplePhotoStream.exe has stopped working"..... Then, it shuts down the program and says I will be notified of possible solutions to the problem. It has done this for several weeks, and I have not received notification as to what's going on.
Is anyone else having/had this problem, and what is the solution to fix it????
This is keeping my photos from being streamed to my other iOS devices, that I have synced.What OS are you using?
https://discussions.apple.com/community/icloud
is the iCloud forum
Regards
TD
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