Despite having up to date Firefox and Flash plugin, I still get a crash message. What can I do?

I am trying to use SiteFusion to build a website. When I go to upload a PSD file I get a "Flash plugin has crashed" message and the ability to select the PSD file and upload it stops. I have checked and I am on the most up to date version of Firefox and Flash plugin running Mac OS 10.6.8 on an Intel Core 2 Duo.

Without knowing what settings you are currently using, its impossible to say what has gone wrong.
These are the 2 (different sets of) settings Apple provides:
http://support.apple.com/kb/HT5330
http://support.apple.com/kb/HT4864

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After following all instructions about Adobe flash plugins, I still get the crash report what do I do now?

I have Windows Vista. I use Firefox latest version. I just checked and all the plugins are up-to-date. I got a crash report and that was when I first had to update a couple of plugins. After doing that it still gives me the same message. I even deleted Java and re-installed it. What can I do to now? It was only crashing on one game on Facebook now it crashes on 3 games and getting worse.

Hi alvar24,
Please follow the steps mentioned in Error U44M1I210 | Install updates.
-Ankit

In eBay & YouTube, I get the message to install the latest version of Adobe Flash Player; I have gone through the download and installation procedure several times, but still get the same message - why can't I install the latest version on Firefox?

In eBay, I was trying to upload pictures when I got this message: "You need the latest version of Adobe Flash Player to use the standard picture uploader.
Download and install the latest version from Adobe before continuing."
In YouTube, when trying to watch a video, I got this message: "You need to upgrade your Adobe Flash Player to watch this video."
I have gone through the procedure for downloading and installing the latest version of Adobe Flash Player, but still get the same messages when I reopen Firefox and revisit these sites.
There does not seem to be the same problem with Safari, which runs the latest version of Adobe Flash Player with no trouble.
I am using an iMac running Mac OS X Version 10.6.7.

You can find the latest Flash player for Firefox on this page.
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
For Firefox on 64 bit Windows, you need the 32 bit Flash version version because Firefox is a 32 bit application.
*http://www.adobe.com/software/flash/about/

I have windows XP & uninstalled firefox & trying to reinstall but when I do it tells me to reboot my comp. to finish the uninstall I have done that a few times & still get the request . What can I do to reinstall it?

I have windows XP & uninstalled firefox & trying to reinstall but when I do it tells me to reboot my comp. to finish the uninstall I have done that a few times & still get the request . What can I do to reinstall it?

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages

I keep on getting an error when logging onto my whatapp telling me about connecting to itunes, Ive now backed up and restored but im still getting the same message connect ot itunes for push messages

Hello there, Minig1501.
The following Knowledge Base article has some information on the message you're receiving:
Unable to use Apple Push Notification service (APNs)
http://support.apple.com/kb/TS4264
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

How received the following error message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998). I did what was requested and reinstalled iTunes, but still get this error message. Help!

My Toshiba laptop just recently started showing the the following error message when I try to open iTunes: " iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)". I did what was requested and reinstalled iTunes, but still get this error message. Help!

b noir I never got any message about an entry point
Many thanks. If we're looking at a "naked" Error 7, I'd start with box two in the following user tip:
Troubleshooting issues with iTunes for Windows updates

Help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud?? Windows 7

help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud??
Windows 7

Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled

Updated to IOS 8 yesterday and ever since have been getting an error message stating "can not download item, try again later".

After updating to IOS 8 have been getting an error message stating "Can not down load item, please try again later". I have chosen both options to answer (done or retry) but still get the message. I have backed my phone up on iTunes but and still getting the message.

Because all these **** updates Apple can't configurite correctly
one update counteracts another update.
im so ****** with all this ****.
now they want to charge you 20.00 dollars to talk on the phone with them.
this kind of business will bite them in the *** soon.there are other things out there you can change to.
and the people on the phone don't know **** about face book.
probably get blocked for a couple of hours for telling the truth.
Dana P. Minaty

I updated StumbleUpon which offered a tool bar. Since then I get no URL line, including everything else normally on that line. I have uninstalled Firefox and reinstalled and still get the same. What can I do to correct this without doing a system restore

I recently updated the add-on StumbleUpon which offered a tool bar. Since then I do not get the line which has the URL space as well as other functions. I am now forced to use IE. I have uninstalled Firefox and reinstalled but get the same startup page. What else can I do short of using system restore to a prior date?
== This happened ==
Every time Firefox opened
== when I last updated add-ons.

This issue can be caused by the Yahoo! Toolbar extension
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Cannot get into mac. I get a white screen and flashing file folder with question mark inside. What can I do?

2012/13 MacBook Pro froze up, so I did a hard shut down. Now, when I try to start up, it makes 3 unusual beeps, then I get a white screen. After a couple minutes, a flashing file folder with a question mark appears and remains. What is wrong and what can I do to fix it.

Three beeps usually means a RAM or RAM slots problem. The Question Mark means there is no bootable system found.
A flashing question mark or globe appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark or globe appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Firefox will not open, I am getting a crash message when I try to open through Run on windows start up menu, then it will not transmit the error to firefox

When I go through the Run option on Start, it just says Firefox has had a problem and has crashed, we will try to restore your tabs and windows when it restarts. I click on "restart firefox" and then it opens up another window with the exact same message. Also, I cannot remove firefox through the add/remove programs option on windows. I click on remove and nothing happens.

You can try reinstalling Firefox. You can get the latest version for free, as always, at [http://getfirefox.com getfirefox.com]. Just install it over your current install. No data will be lost.
If that doesn't help, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Adobe Flash is not working no matter what I do - I have updated Firefox to the latest version and Flash to the latest version to no avail - what can be done?

I have used your help processes and done everything that is suggested - repeatedly. I don't know what else to say. Whenever I go to a site requiring the use of adobe flash, the system freezes up for a couple of minutes or more and then it says that Flash has crashed. I have sent the crash reports multiple times. When I use Internet Explorer, I have no issues with Adobe Flash. I have Windows 7 64bit installed.

I had loads of problems with iTunes, could see all but it would not respond at all.
I downloaded Abexo free registry cleaner and Errorkill registry cleaner free for limited period with restrictions. I ran both and got rid of all the junk in the registry and then installed QuickTime standalone...all problems solved. May need to reinstall itunes AFTER Quicktime if this does not work.
Hope this helps.

I use speeddial addon and it now keeps going off every time I close firefox and I need to reinstall it every time. What can I do to stop this happening? Thanks!

My homepage now says
XML Parsing Error: no element found
Location: chrome://speeddial/content/speeddial.xul
Line Number 1, Column 1
every time I open firefox.
I then have to reinstall speeddial every time I start up. This never used to happen before and I don't think I've changed any settings.

Been in touch with the author of the product and got the following reply:
The problem is the SiteAdvisor extension that McAfee installs; go to Tools > Add-ons, in the resulting panel select "Extensions", locate SiteAdvisor, click on it to select, and then click the "Disable" button; Speed Dial will work perfectly after that.
I already contacted them to attempt to fix the problem, but no reply so far. The problem happens before any Speed Dial code is executed, so I don't think I can fix it on my side.
Don't have the problem any more, note I had a McAfee update just before the problem started happening.

My iphone died,and when i try to restore i get an error message,what can i do

PLEASE HELP ME! My iphone 4 dies,I cant restore it,I get an error message

If you don't tell us what the error message is, we can't reasonably offer much in the way of intelligent suggestions.

Despite having up to date Firefox and Flash plugin, I still get a crash message. What can I do?

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