Despite removing the 'remember my account no.' tick the system will continue to reintroduce the remember my account no. when I try to enter my wife's no. for example
In order that my wife can use the computer to manage her Building Society Internet Account she has to input her account no. and obviously her personal details. However, whenever I enter the Building Society screen and try to remove my personal acccount no. to allow my wife access for her account no. the screen keeps returning to my remembered no. despite removing the tick which operated this memory system in the first place. Can you advise how to overcome this problem, which I assume is a safeguard under the Firefox control.
Many thanks.
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
Similar Messages
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It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
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Cannot delete the Folder on the desktop after Mavericks update. when I try to delete it, it is asking for logon password, When I give the logon password, it plays a sound of moving to Trash, but the folder still remains on the desktop
Please helpIt is a folder which I have created. Name is "SAP".
I copied some of my office stuff and then deleted the contents inside the folder. But I couldnt delete the folder SAP.
This is happening after the Mavericks update. -
HI.
I am having trouble authorising my Mac Air to my Itunes account. I found a discussion explaining how to go go into 'Terminal', then adding a command. I have followed all those appropriate steps and when I try to enter my 'Password' when asked, my keyboard doesn't work. No key press can be activated at all when trying to enter my password in 'Terminal. And I am in the 'Administrator' user. Can anybody offer any suggestions?? taDoes the command that you're trying to enter in Terminal begin with the word 'sudo'?
If so, your keyboard is working fine. When you type your password after a sudo command, nothing is echoed to the screen for security reasons (not even the * that are normally registered in other user interfaces). However, the program is registering what you type.
Just type your password and press 'return' and the command will be executed (so long as you type it correctly; if you don't, you'll get an error message). -
Hi
Due to impossibility to upgrade the i tunes version installated on my computer, i decided to remove it because i had needed to sincronize my new iphone 4s. But when i try to install the i tunes newer version the installation hangs on the collecting product information and only after a long wait i receive the following message :
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT.type=”win32”,version=”8.0.50727.6195”,publicKey Token=”1fc8b3b9a1e18e3b”,processorArchitecture=”x86”.Please refer to Help and Support for more information. HRESULT: 0x800736B3
HeeeeeeeeeeeeeeelpWhat version of Windows are you using? This is not a problem with iTunes. It may have to do with an issue of the compatibility of a newer version of iTunes with an older Windows system/older hardware.
What do you want to synchronize? If you were previously using iCloud you should be able to restore most of your oringinal content onto your new phone via was was last synched with the iCloud on your previous phone/device. -
I am switching accounts with my brother (long story why) but I need to remove my emails from the Mail application. I removed my Gmail account but when I try to remove my iCloud email it still keeps the emails. Does anyone know to remove a iCloud email?
Hi, how are you seeing these eMails if the account is removed?
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I have a credit card on my itunes account but when i try to remove it it wont work
I have a credit card on my itunes account but when i try to remove it it wont work
You can only remove a credit card if you are on the computer. If you are trying to remove it via a device like a iPod you will not be able to do it. However if you are on the computer you click on sign in in the upper right hand corner of iTunes, then view account then edit payment information. Once you get there click none.
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Hi apple, I have currently got a visa $50 gift card. I put it on my iTunes account I have currently ran out of funds on the card. Now even when I try to download free apps or even update, it says it requires a new credit card. Is there a way around this
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it needs to be valid. Have you tried removing it from yoru account ? On your iPad try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should give you a payments link on your account's page. -
My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????
- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
Received iPad from relative as Christmas gift as they upgraded to mini. I have registered and verified my account. When I try to download apps I
And I put in my password it say I have not verified my account. Apple wants to charge me 19.00 to help me. This is my 1st apple product. So far I am not impressed with the customer service. Can someone please help. I have even done the 2nd step verification and still the same thing. Please help this was a gift for my child and he cannot even use it! Please help!!!Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I have 2 accounts in my family and would like to purchase some of the same songs for both accounts, however when I try to purchase a duplicate song from the second account the song says play instead of purchase. How can I get some of the same songs?
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
how can i transfer my songs from my nano to a new itunes account because when i try to it tells me that i need to errase whatever is on the nanno ans then i can sync whats on my itunes but i want to put these songs and store them onto this new itunes acc
Your i-device was not designed to be a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up. Sync transfer is one way, computer to device, matching the device content to the content on the computer. If the computer has nothing on it, the device is set to match the computer's content -- nothing.The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797
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