Destiny - $10 Reward Certificate for Pre-order and Purchase

So as the title states, according to BB's promotion,anyone that pre-orders the Destiny game and purchases it, gets a $10 reward certificate.
I was one of the lucky few that actually pre-ordered the Destiny Limited Edition and did not have it get cancelled due to limited suppy. Regardless, why doesn't the Destiny Limited Edition have the special offer for the $10 reward certificate for pre-order and purchase? I am hoping this is just an oversite.
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Solved!
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Hi JBROWN52,
Congratulations on securing a copy of the Limited Edition of Destiny!
I wanted to jump in and reiterate what enuf has said. The $10 Reward Certificate bonus should be credited to your My Best Buy account within 20 days after you receive your copy of Destiny, whether it be picked up in-store or shipped to you. If for any reason you don’t see the points after this time has elapsed, please create a post letting us know and we’ll be more than happy to help out.
Let us know if you have any other questions and thanks for pre-ordering Destiny at Best Buy.
Cheers,
Brian|Senior Social Media Specialist | Best Buy® Corporate
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Does Bloodbourne get $10 in reward certificate for pre order?

Will it get the $10 bonus I cant find a list of eligible games?

Hello ChrisM03,
Bloodborne is one of the first titles this year that I’m absolutely stoked about. I’m very eager for its release and I can understand your curiosity around our Get $10 promotion. Who doesn’t like free Reward Certificates when pre-ordering games?!
Regrettably, Bloodborne isn’t part of this promotion. You can see a list of eligible games for our Get $10 My Best Buy promotion by clicking here. Keep checking back, as games can be added at any time!
Please let us know if you have any other questions and thanks for posting.
Brian|Senior Social Media Specialist | Best Buy® Corporate
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Can i pre order and purchase an iPhone 6 from the canada apple store online and have the phone shipped to ontario using a master card from another country?

can i pre order and purchase an iPhone 6 from the canada apple store online and have the phone shipped to ontario using a master card from another country?

No

Reward Points for pre-order $?

I pre-ordered Sunset Overdrive the day before release and also started a new GCU membership either before or after that transaction. I placed $5 on the game since the 20% discount for GCU wouldn't apply to until pick up so I couldn't accurately pay off the game as part of my pre-order.
Upon picking up my copy I received the $5 off the post 20% discount (and an additional $2.50 came off from an old BB store credit I had). My final for the game itself was $40.46. There were a few other items on the receipt that granted some points toward my next gift card but if you add the total for my entire receipt that was paid out (not uncliding the store credit. Instead of receiving $45.25 worth of points I received just the $40 worth of points and my original pre-order purchase it reflecting zero points earned. Both transactions are reading as Pending still so I'm not sure if that's the problem or what. I'm concerned that if I had paid $40 worth of pre-order and my final pickup out of pocket cost was like $1-2 would I only have received $2 worth of points? If so I'll never spend more than $5 for a pre-order and the victory pre-order $10 credit you want to lure us in with turns out to be $5 only.
Just curious to if the pre-order value (when actual cash and not a trade in or trade credit) will count for points after all the transactions go from pending to final.
Solved!
Go to Solution.

Hello Laronvas,
Enuf is correct on both counts: it typically takes 15-20 days for points to post, and no points are earned for portions of purchases paid for using gift cards, store credit or reward certificates as payment. For full details though you may want to check out our My Best Buy program FAQ, available here.
Thanks for reserving and purchasing your copy of Sunset Overdrive with us!
Aaron|Social Media Specialist | Best Buy® Corporate
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Reward Certificates on pre-orders

I pre-ordered the halo game thats due out in a few days online and used my $10.00 reward certificate for it. After ordering the game and using the certificate i got an email telling me the certificate is about to expire a few days after the game comes out so i checked my order and it says I didn't use any certificates so is there a way for me to add the certificate on the order now or do i have to make a new order?

Hi deathscythe,
Welcome to the Best Buy forum, and thank you for posting!
I pulled up the pre-order you placed on BestBuy.com for Halo: The Master Chief Collection and it does not appear the $10 certificate was applied. While you should be able to apply a certificate to a pre-order that is placed on BestBuy.com, your current pre-order would need to be cancelled and a new pre-order placed if you want to use the certificate.
I would like to go over your pre-order with you in a bit more detail, so I will be sending you a private message. To check your private messages, you will want to login to the forum and click on the little yellow envelope located at the top of the page. The game is not set to be released until 11/11/2014, so we should still have some time if you do want to place a new pre-order.
I hope you have a great day.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Not getting my $10 reward check for pre orders

I don't know what is the deal with this.... I'm sick and tired of having to call the 1800 so they can verified that I had preoder the games in order for them to do it manually. They can't explain why this is happening. I preorder madden and i had to call. I preorder fifa and i had to call ... I preodered NBA 2k15 and it looks like I'm going to have to call ...smh what a pain ...

Hello ohiramine,
I'm sorry to hear about the difficulties you've encountered with your recent purchases! I'd be frustrated too if I found myself in a similar situation, especially if multiple lengthy phone calls were required to find a resolution in each case.
I've had the chance to review your account and it looks like the reason why you haven't received a pre-order bonus certificate for NBA 2K15 is because you exchanged your initial copy for another format. Since our systems recognize this as a return, this prevents any applicable pre-order bonuses from being issued and points from being awarded. I've sent you some additional information, so please make sure to check your private messages when you can.
Aaron|Social Media Specialist | Best Buy® Corporate
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Never got my 2nd gift certificate for pre ordering hardline

i did preorder it i have a reciept member #Member ID: {Removed per forum guidelines.}

Hello JoelYuidiot,
Spot on jac522 and thank you for providing a link. I hope this answer your questions JoelYuidiot and if not, don't hesitate to let me know.
Blake|Social Media Specialist | Best Buy® Corporate
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Planned Order creation for Sales Order and Purchase Order

Hi
We have a following requirement.
In normal scenario when we have demand for material which was created by MD61 and in addition to that if there is Sales Order the 1st planned order gets revised.To better expalin this consider possible scenario
You create plan via MD61 for 200 qty .The system creates Planned Order for 200.
Now there is Sales Order for 150 peices.Then what happens is original Planed Order of 200 is changed to 50 and another planned order is created for 150 peices.The requirement is not summed.
Now in new scenario instead of Sales Order there is Intercompany Purchase Order of 150 peices.
Now the system is not changing original Planned Order of 200,but it created another planned order of 150.So now there are 2 Planned Orders of 150 and 200.
What I want to know is there any way wherein the system will reduce the original planned order (similar to Sales Order scenario)
Regards

Hi,
Use Strategy 52 in urs case.
PIR witll be created .
None convertable planned order will be created.
Once you get sales order for that material.
New planned order will be created which will consume PIR( planned order ).
Eg.
PIR 10.
Planned order 10 qty.
Sales oder 6
Planned order for SO 6 qty
Planned order through pir will become 4 qty.
Regards,
Vishal

I never received my rewards certificate for my Cell Phone Purchase

My account shows the cell phone purchase but no rewards. Please correct.

Any points or special promos where you get reward certs has a waiting period of at least 15 days. This is in case you do a return, it shows in their system.

Never received $10 Reward Certificate for Shadow of Mordor

I never received the $10 reward certificate for Shadow of Mordor.

Hi TheVila,
Thanks for pre-ordering and purchasing your copy of Shadow of Mordor with us! I hope you're enjoying the game so far.
We're aware of an issue that's resulted in pre-order bonus certificates for this title being awarded later than expected. Our My Best Buy team hopes to have a solution in place soon, so I'd encourage you to keep an eye on your account on BestBuy.com over the next week for updates.
Thank you for your patience and understanding!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Gaming Pre-orders and Gamers Club Unlocked

Everytime I pre-order a game, I'm charged the full price (minus the deposit) when I go to pick it up. I purchased Gamers Club Unlocked last October and should be getting 20% off until October 2016.
The first time I tried to use the promotion on a pre-order was last November (less than a month from purchasing the service). I pre-ordered a game that had the 500 Rewards points promotion for pre-order and purchase. When I went to pick up the game, I was charged in full. I told the associate that I had GCU, so he had to adjust the price manually. I'm not sure about all the math but it deducted points from that 500 point promotion.
The last time I went to pick up a pre-ordered game was 2 days ago; I also had a $5 reward certificate with me. Once again, 20% was not taken off the purchase so the associate asked for help from a few others. After about 15 minutes and a couple voids. They had to treat the pre-order as a normal purchase and refund me the $5 pre-order deposit. That's fine seeing as there really was no pre-order bonus on this particular item.
I'm just asking: do I have to go through this everytime I pre-order a game at Best Buy?

Greetings WN_Orlais,
It is strange that you would have such difficulties with receiving your Gamers Club Unlocked benefits if it is appropriately attached to your My Best Buy membership. Receiving these benefts, especially when pre-ordering games, should be a painless process, and I'm sorry to hear it hasn't been for you.
Using the information registered with the forum, I see that your Gamers Club Unlocked membership appears to be attached appropriately. With having said that, I'm sorry to say I can't speak as to why you have encountered these issues.
I do see that when you originally went to pickup your most recent pre-order, that you did receive the Gamers Club Unlocked discount, and that your My Best Buy certificate was applied. However, this transaction left off your pre-order deposit, which led to the chain of reprocessing the transaction a few times to get it sorted out. I apologize for any hassle that this has caused.
If you continue to experience trouble with pre-ordering, please let us know so that we may look further into this with you!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
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Am I Paying for Pre-order + Songs that were Already Included in Pre-order?

I pre-ordered an album (hollywood undead day of the dead deluxe edition) but when I tried to download the songs they released prior to the album release date such as live forever and disease it wouldn't let me kept giving me an error so I pressed on the $1.29 for the song and was then able to download but it is a seperate charge for these 2 from my pre-order so the question is am I paying $13.99 for pre-order and the $2.58 for the other songs? It may not be much but i'm in college and every cent counts!

Thank you for the reply most people saw this question and probably face palmed because it does sound kind of stupid so thank you for replying! I assume the 3.87+ the 5.29 I have already paid for the pre-order would be subtracted from the 13.99? As you said with the 3.87. Leaving me with a bill of $4.83.

When will Store be getting more HTC EVO 4g LTEs for pre orders?

I pre oreder my phone one 5/12/12 at my local store on Thursday they received 4 phone in for pre orders and I was the 5th pre order.
Does any one know when stores will be getting more phones?
Can I cancel my pre order and return my gift card if it does not come in the next couple days?
I have been patient but starting to get irritated due to the lack of information.

Don't cancel! Saturday is your day (if you didn't get today!!)

Destiny DLC shader for pre order of advanced warfare.

I see a few people receiving this from best buy for pre ordering advanced warfare. I received a pre order as a gift how can I take advantage of the blacksmith shaders? Do you need a receipt number or something. Thanks

Hi RayMustachio & VinceG,
Thanks for reserving and purchasing your copies of Call of Duty: Advanced Warfare with us! I hope you're both enjoying the game so far.
It's my understanding that Blacksmith Shader redemption codes should have been sent to all eligible customers as of yesterday morning. If you still haven't received yours though, then you'll want to send a message to our Gaming-BBY inbox that contains the following information:
Message Subject: Game Title & Platform
Message Body: Include...
• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)
Please ensure you provide all of this information to Gaming Support for the fastest service. Armed with that information, our gaming team will be able to quickly assess the situation and provide you with a resolution.
Aaron|Social Media Specialist | Best Buy® Corporate
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Can I cancel my iPhone 6 plus pre order and still keep my upgrade?

We pre ordered the phone on 2 month contract upgrade, but now we want to cancel the pre order. The phone still hasn't shipped yet, it's supposed to ship out by the end of the month, so can we cancel the pre order and still keep the upgrade for a different phone?

ba1696,
Ordering a new phone and being able to purchase one at any time is certainly exciting. If you purchase a new phone and have not received it,you most certainly can cancel the order and keep your uprgade date the same. Was there any particular reason you were wanting to cancel the order for the iPhone 6? Was the order placed online or over the phone? We have all of the options available for you.
CandiceH_VZW
Follow us on Twitter @VZWSupport

Destiny - $10 Reward Certificate for Pre-order and Purchase

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