Destjet F4480 not communicating with computer

This printer will not communicate with my new computer since we changed to 8.1. We have tried everything, my computer now says HP is there, but nothing will print.
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Bev73,
   Its possible you have some print jobs stuck in your print queue,  Here is a link to a document that might help
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02205477&lc=en&product=3742086&tmp...
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

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