Detail not appearing when syncing

For some reason, all I get when I try to sync my iPhone or iPad to iTunes is a summary tab... no other detail appears. I never had a problem before, and no new versions of anything have been added to my machine or my iPhone or iPad.
Looks like my device backup are gone from the Preferences panel, too!
I'm using OS X Mavericks 9.1 (I select that in the pop-up menu but the system overwrites it for some reason).

Thank you to the Apple support people who forwarded some troubleshooting articles to me. I had read all those articles before I posted this message.
The articles seem refer to cases where the device is not showing up in iTunes. My devices do show up, they just don't seem to be recognized as the same devices the iTunes has been syncing with over the past year. The sync option is dimmed for some reason.

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You'd need to have an Emoji font installed on your Computer. Do you?

The "info" button does not appear when trying to sync in iTunes.

The "info" button does not appear when trying to sync in iTunes. It used to, but no longer does. Anybody?

Sync Services (which iTunes uses for the Info button) was removed in Mavericks.
Sync Contacts & Calendars via iCloud.
-> http://support.apple.com/kb/PH12117?viewlocale=en_US&locale=en_US

Item pictures not appear does not appear when I sync

Item pictures not appear does not appear when I sync

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Calendar not appearing in sync tab on MobileMe System Preferences

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Mario,
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Photos in 9.2 do not appear when viewed through screen sharing

I recently upgraded my Mac Mini, which stores my master iPhoto library, to iPhoto 9.2. Because this Mac Mini is also used as a media server for an AppleTV, I almost always operate the computer through screen sharing using a MacBook Pro, rather than connecting it to a television. Both computers are running OS 10.6.8.
Since upgrading this setup to iPhoto 9.2, I can no longer view photos in my iPhoto library through screen sharing. Previously, I had noticed that I could not view certain other things through screen sharing (such as watching DVD's). For example, I couldn't view individual photos in detail in iPhoto, but I could view them in grid view. Now I cannot even view them in grid view anymore.
Is there a graphics library that is not compatible with screen sharing that is now being completely used by iPhoto? Is there a setting that I can check? Any help would be greatly appreciated.

Thanks, Michael.
I will give it a try.
Avox Systems Web Site: http://www.avoxsys.com
AVOX SYSTEMS
AIRCRAFT SYSTEMS
Rick Barusic
Senior Technical Writer
225 Erie Street - Lancaster, NY 14086 - USA
Tel: 716-686-1706
[email protected]
http://www.zodiacaerospace.com
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination, or other use of or
taking any action in reliance upon this information by persons or entities
other than the intended recipient is prohibited. If you received this in
error, please contact the sender and delete the material from any
computer.
From:   MichaelKazlow <[email protected]>
To:     rick barusic <[email protected]>
Date:   11/24/2010 10:32 PM
Subject:        Some CGM graphics do not appear when
FrameMakerfiles are converted to PDF
First you should update to the latest version of Acrobat 8, since you say
you are running Acrobat 8, you should update to 8.2.5. Update your
FrameMaker to 7.2p158. Those two steps might do the trick. If that fails
try using a different settings file. Perhaps High Quality or Press
Quality. I would never use Standard for anything where fidelity is
important.

HT3964 When typing into forms, such as filling out a contact sheet on a website, my first few letters will not appear when i start typing. For example, if I wanted to type "explanation", i might end up with "laxation". This happens in all browsers.

When typing into forms, such as filling out a contact sheet on a website, my first few letters will not appear when i start typing. For example, if I wanted to type "explanation", i might end up with "laxation". This happens in all browsers.
If i backspace everything and start typing again in the same area, it will work properly the second time.
I am using a ~7 month old macbook air with mavericks.
Any tips to get rid of this issue would be greatly appreciated.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ $\2$/;H;};/Apple|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(awk '/^D/{print $2; exit}' "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=\* || e=; echo $d ${f%_$d*} ${f##*.} "$e"; done | tail`; Pm "${A[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|Throt|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Some CGM graphics do not appear when FrameMaker files are converted to PDF

CGM files are exported from ISO (Arbortext Isodraw 7.0 CadProcess) files. Then they are imported into Adobe FrameMaker 7.2, where all elements of the illustration are visible and can be printed. The FrameMaker FM file is converted to a PDF file using the Adobe PDF converter function of Frame. When the PDF file is opened by Adobe Acrobat 8,0 Professional, some, but not all of the illustrations in the file exhibit this problem (The callouts and other text may appear, but the lines, curves, etc. do not). The illustration prints the same way it appears on the screen. When exporting the ISO file as a CGM, the following selections are made.
When importing file into Frame, "Import by Reference" is selected.
When creating PDF in Frame, the following selections are made.
Any Suggestions would be greatly appreciated. Thanks very much.

Thanks, Michael.
I will give it a try.
Avox Systems Web Site: http://www.avoxsys.com
AVOX SYSTEMS
AIRCRAFT SYSTEMS
Rick Barusic
Senior Technical Writer
225 Erie Street - Lancaster, NY 14086 - USA
Tel: 716-686-1706
[email protected]
http://www.zodiacaerospace.com
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination, or other use of or
taking any action in reliance upon this information by persons or entities
other than the intended recipient is prohibited. If you received this in
error, please contact the sender and delete the material from any
computer.
From:   MichaelKazlow <[email protected]>
To:     rick barusic <[email protected]>
Date:   11/24/2010 10:32 PM
Subject:        Some CGM graphics do not appear when
FrameMakerfiles are converted to PDF
First you should update to the latest version of Acrobat 8, since you say
you are running Acrobat 8, you should update to 8.2.5. Update your
FrameMaker to 7.2p158. Those two steps might do the trick. If that fails
try using a different settings file. Perhaps High Quality or Press
Quality. I would never use Standard for anything where fidelity is
important.

When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect.

When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect on the phantom playlist that shows up on the PC when I plug in the iPhone to the PC. I cannot manually move songs or playlists from the PC to the iPhone
Help greatly appreciated.

Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

Some of my contact names are not appearing when they text message me. They are just showing up as their numbers. I have them saved in my phone so i am not really sure why their names aren't showing up when they message me?

some of my contact names are not appearing when they text message me. They are just showing up as their numbers. I have them saved in my phone so i am not really sure why their names aren't showing up when they message me?

I have this identical problem. For a while my group texts didnt show up on my ipad. Then one day they did, maybe everyone in the group started using the same os version or something. Ever since my first reply to the group there have been complaints of multiple threads. I can not find a pattern for when my group text's decide they want to create a new thread. (it doesnt happen every time) Everyone in the group has deleted the thread, we've all toggled imessage on/off etc. There still hasn't been a solution.
Any help would be appreciated.
Thanks

Since my last firefox update, I have been unable to type an email - the text box does not appear when I press 'reply' , or press 'compose'. The email provider is '123-reg.co.uk. I have been using both firefox and the provider ['webfusion Ltd/webmail123] s

Hello. Since my last firefox update, I have been unable to type an email - the box within which one would usually type does not appear when I press 'reply' to a received email, or press 'compose'. The email provider is '123-reg.co.uk. I have been using both firefox and the provider ['webfusion Ltd/webmail123] successfully for well over a year. The provider says it is a browser problem. I can still add an attachment to the email header, which successfully can be sent, but the recipient gets my standard email 'signature' with font messages and the attachment. Can anyone help? My email addresses are [email protected] [this is the one with the issue] and [email protected] in English
== today

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

My Songs in my Ipod Touch 4 is not appearing when I tried to Play it but when i insert to my PC and use Itunes, songs,playlist appears in I tunes.What do I need to do?Can someone help me?Many thanks

My Songs in my Ipod Touch 4 is not appearing when I tried to Play it but when i insert to my PC and use Itunes, songs,playlist appears in I tunes.What do I need to do?Can someone help me?Many thanks

Try:
- Another cable
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

How do I know if private browsing is working? The purple mask does not appear when I click the mask icon. In my privacy settings "Never Remember" is selected.

I'm trying to confirm private browsing is working. Right now I have no way of knowing if it is on or not. The purple mask ,referred to in help, does not appear when selected. I should say in my privacy settings, I have selected "Never Remember" for history.

Do you mean you have checked the box: "Always use private browsing mode"? If so, it's intentional that the private browsing icon isn't displayed as we didn't want Firefox to be showing everyone within view that you're using private browsing mode IIRC.
There are some easy things you can do to confirm that you are in private browsing mode such as visiting a new website and then confirming it doesn't appear in the history window.

For some artists in my Music app on my I-phone, the songs do not appear when I search by the artist. However, if I search the album name, all the songs show. How do I get the songs to show under songs?

For some artists in my Music app on my I-phone, the songs do not appear when I search by the artist. However, if I search the album name, all the songs show. How do I get the songs to show under songs?

Hi Spam_Valley,
I understand that you are having issues with your music displaying correctly. This may be an issues with the metadata stored within that song, and iTunes interpretation of that info.
We may need to repair this. See the following resources for information:
iTunes 10 for Windows: If song titles don’t appear correctly
http://support.apple.com/kb/PH1468
Fixing Incorrect Song or Album Listings in iTunes
http://support.apple.com/kb/TA24677
Thanks,
Matt M.

The navigation menu does not appear when published to folder and my 12 photos are not on the site either

The navigation menu does not appear when published to a file. My 12 photos are also absent as well, just as if they wernt added.
I have tried rebuilding the site but the same problem appears. Everything else seems perfect up to tha publidhed file.
Has anyone had the same problem,
John
Message was edited by: BOURBAH

Have you tried: Trouble installing iTunes or QuickTime for Windows or iTunes for Windows Vista or Windows 7: Troubleshooting ...

Detail not appearing when syncing

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