Detect some error during PININST_BB​V. [SOLVED]

I have a HP 2000-2b16NR that needed a new HDD. I ordered and just received the Recovery DVD's for this model from HP and after 5 times running the HP recovery I get this error message.
ChkErrBB.CMD : Detect some error during PININST_BBV.
ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
I've already tried defaulting the BIOS like suggested in another thread for this error with no joy.  I even pulled the CMOS Battery and removed the Main Batt/Power as well.
Searched the HDD for these two log files BurnBootWarn.log  and BurnBootMerge.log and they do not exist in c:\system.sav\logs. However did find this one in there BurnBootMergeBBV1.log.
Replacement HDD is a HGST Travelstar H2IK500854SP 500GB / 5400RPM / 8MB Cache
I suspect that one of the DVD's is bad or HP's Recovery Process is utter cr@p!
RESOLVED: Seems the Supplemental Disk is bad.  Ran recovery skipping the Supplemental Disk and all is fine.
This question was solved.
View Solution.

Thanks! That worked great.

Similar Messages

  • "Detect some error during PININST_BB​V."

    I am still working on the recovery from this problem which AxshunJaxun was able to help me correctly diagnose.
    I have since received Recovery Media from HP and purchased a new HDD which should be an improvement over the factory part. And, I have spent part of yesterday and most of today working on the recovery process with no success (multiple failed attempts).
    I keep getting a "recovery failed" message from the Recovery Manager application with the specific detail message of:
    [ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
    [ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    [ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
    (The two .LOG files do not exist on the C: partition which is there.)
    I have followed the process (had to initially hit ESC instead of F2) laid out by anthony82 and encountered no errors on the memory and HDD tests.
    According to this post this is likely a problem with the Recovery Media from HP. Has anyone else seen this type of problem and determined that to be the case as well?
    This question was solved.
    View Solution.

    DarkSetz wrote:
    I am still working on the recovery from this problem which AxshunJaxun was able to help me correctly diagnose.
    I have since received Recovery Media from HP and purchased a new HDD which should be an improvement over the factory part. And, I have spent part of yesterday and most of today working on the recovery process with no success (multiple failed attempts).
    I keep getting a "recovery failed" message from the Recovery Manager application with the specific detail message of:
    [ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
    [ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    [ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
    (The two .LOG files do not exist on the C: partition which is there.)
    I have followed the process (had to initially hit ESC instead of F2) laid out by anthony82 and encountered no errors on the memory and HDD tests.
    According to this post this is likely a problem with the Recovery Media from HP. Has anyone else seen this type of problem and determined that to be the case as well?
    http://h30434.www3.hp.com/t5/Notebook-Recovery/dv4​-ChkErrBB-CMD-Detect-some-error-during-PININST-BBV​...
    "Here is how you fix it. When you boot up your computer hit F10 that will take you to the BIOS manager. then hit F9 to set BIOS to factory default save and exit then do recovery.  Worked for me and it only took me 3 weeks to figure it out lol."
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • Win 8.1//Recover error at fourth supplemental disc//Detect some error during PININST_BBV.

    Hii Team,
    Please find the product details for your need full:-
    Product number: F6C57PA#ACJ
    Product: HP ENVY TouchSmart 15-j109tx Notebook PC (ENERGY STAR)
    Issue- recovery attempt has failed select one of the three buttons.
    Below is the error log in the notepad:-
    [13:34:51.78] ChkErrBB.CMD :  Detect some error during PININST_BBV.
    [13:34:51.78] ChkErrBB.CMD :  Check c:\system.sav\logs\BurnBootWarn.log
    [13:34:51.78] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log
    Tss to isolate the issue:- Bios updated no go, bios defaults no go, checked with another set of rcds but same issue on the fourth discs on different dvd's also.
    RCD kit Part#:-
    749548-D62
    749549-D62
    749550-D62
    752228-B22
    Error Comes at recovery dvd:- 752228-B22.
    HP Experts kindly intervene with the case for a way out from the issue asap.

    This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
    Please see HP Forum thread Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults;
    1) Boot computer – immediately click / press F10 to get into the BIOS Manager.
    2) Press F9 to set the BIOS to factory default.
    3) Press F10 to "Save and Exit"
    4) Redo the Recovery – remember to leave the wireless light “on” during the Recovery
    Other thing to try: don't use the supplemental disc... set the system date in BIOS to 2012... run "Minimized Recovery" instead of "Factory Reset"
    I currently have the same issue with my HP 15t-j100 CTO and HP 13 Split x2 (both on loan from HP). I have tried various fixes/solutions posted on the forum, but haven't been successful in recovering my computers. In both cases I an using a USB Flash Drive set up as HP Recovery Media. It appears you are using an external CD/DVD drive and 4 DVDs as your HP Recovery Media. My computers display a "Restoration Incomplete" dialog box and CTOERROR.flg displays;
    Please contact HP in your country / region, via the HP Worldwide Support Portal, for official HP assistance.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Detect some error during PININST_BBV HP envy-15035eo

    Hello!
    I just bought a new Samsung SSD 840EVO to my HP Envy-15035eo running Windows 8.1. I popped the SSD in to my computer an ran the recovery I bought from HP. After the computer reboots a couple of times the recovery restars and go back to the initall stepps of the recovery. Then if i pull out the USB-drive and reboot the computer ill get the message
    "The recovery attemt har failed. Select one of the following buttons: Save log , Details. Retry". If i press "Details" I will get the following message:
    "ChkErrBB.CMD : Detect some error during PININST_BBV.
    ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log"
    I have tried to do a recovery after I load setup deafaults in the BIOS and enabled Legacy support. I have even done a Start up test on the new SSD and it passes the test. 
    Any help would be greatfull! Thanks!

    1) Try Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults
    •Boot computer – immediately click / press F10 to get into the BIOS Manager.
    •Click on F9 to set the BIOS to factory default.
    •Save and Exit
    •Redo the Recovery – remember to leave the wireless light “on” during the Recovery... Didn't work for me
    2) Set System Date to 8/4/2012 and Redo Factory Reset and System Recovery... Didn't work for me
    Ignition75 states "I managed to get the recovery to work, by changing the system date in BIOS to 2012."
    3) Set BIOS to factory default, System Date to 8/4/2012 and performed Minimized Recovery (based on one of these posts)... Successful Minimized Recovery... Set BIOS to factory default, System Date to 8/4/2012 and performed Factory Reset... SUCCESS
    Don't know what, how, or why it worked... but it worked.
    Please try the above suggestions and report back with your findings.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Detect some error during PININST_BBV

    Hi All,
    I sold my HP Envy 17" via eBay, before I shipped it I did a recovery, to give the customer that new laptop experience, it worked OK however windows wouldn't activate.  Microsoft kept saying it's locked by a 3rd party.  The customer returned the laptop, I gave a refund, and now I'm trying to sort the issue out.
    HP sent out recovery disks, now, when I'm trying to perform the recovery, towards the end of the recovery I'm getting the "Detect some error during PININST_BBV" message.
    I've tried resetting BIOS to defaults.
    I've tried turning on legacy boot in BIOS.
    I'm out of options, I don't want to call HP support because it's just too painful a process.
    Has anyone got any ideas?
    Thanks.

     When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
    Tried Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults
    •Boot computer – immediately click / press F10 to get into the BIOS Manager.
    •Click on F9 to set the BIOS to factory default.
    •Save and Exit
    •Redo the Recovery – remember to leave the wireless light “on” during the Recovery... Didn't work for me
    Set System Date to 8/4/2012 and Redo Factory Reset and System Recovery... Didn't work for me
    Set BIOS to factory default, System Date to 8/4/2012 and performed Minimized Recovery (based on one of these posts)... Successful Minimized Recovery... Set BIOS to factory default, System Date to 8/4/2012 and performed Factory Reset... SUCCESS
    Don't know what, how, or why it worked... but it worked.
    Please try the above suggestions and report back with your findings.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • HP Envy m6 - getting error while recovery of my OS. Detect some error during PININST_BBV

    I am receiving the following error while reinstalling my OS using the HP recovery Discs.
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    [ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
    [ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
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    I have tried all the suggestions to change the BIOS date from year 2013 to 2012.  The recovery CD's shipped from HP automatically changes the date to 8/27/2012.  I can't help it.
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  • Detect some error during PININST_BBV HP Envy 4-1130ew

    Welcome.
    My problem is with the recovery kit with usb.
    Error Detect some error during PININST_BBV
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     http://h30434.www3.hp.com/t5/Notebook-Recovery/quot-Detect-some-error-during-PININST-BBV-quot/td-p/2...
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  • Dv4 ChkErrBB.CMD: Detect some error during PININST_BBV.

    I was trying to restore my computer and I keep getting an error. ChkErrBB.CMD: Detect some error during PININST_BBV. I have made sure the Sufi is turned on and tryed the ctr-alt-del at the error message but it wont open the task manager so I can end the setup process. I have tried to restore the machine like 6 times.
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    I see everyone is having the same problem, and HP Tech Support is no help at all.  Here is how you fix it. When you boot up your computer hit F10 that will take you to the BIOS manager. then hit F9 to set BIOS to factory default save and exit then do recovery.  Worked for me and it only took me 3 weeks to figure it out lol.

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  • After disk recovery, restoration incomplete error - error during PININST_BBV - and can't access BIOS

    Hi I haad got :Ultrabook HP ENVY 6-1103el
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    ctoerror.flg file
    [21:12:12.07] ChkErrBB.CMD :  Detect some error during PININST_BBV.
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    [21:12:12.07] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log
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    [21:12:12.08]
    [21:12:12.08] Refer the following file if exists.
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    [21:12:12.08]   - c:\system.sav\Logs\BurnBoot.log
    [21:12:12.08]
    [21:12:12.08] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.
    [21:12:12.08] because RM's dialog can't appear on [Start] screen on Win8 environment.
    [21:12:12.08] customer may not notice RM already shows Error dialog.
    [21:12:12.08]
    [21:12:12.08] ----------------------------------------
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    Hi  larag,
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    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • After USB recovery, restoration incomplete error - error during PININST_BBV.

    I performed a USB recovery with USB made by Creating Recovery to wipe the hard drive.following error message when I click the Details button:
    ctoerror.flg file
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    [  1:06:44.60] ChkErrBB.CMD :  Check c:\system.sav\logs\BurnBootWarn.log
    [  1:06:44.60] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log
    [  1:06:44.60] ----------------------------------------
    [  1:06:44.60] Critical error condition was detected at BBV1...
    [  1:06:44.60]
    [  1:06:44.60] Refer the following file if exists.
    [  1:06:44.60]   - c:\system.sav\Logs\BurnBootWarn.log
    [  1:06:44.60]   - c:\system.sav\Logs\BurnBoot.log
    [  1:06:44.60]
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    [  1:06:44.60]
    [  1:06:44.60] ----------------------------------------
    there might be unexpected reboot during BBV Clean or Last...
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    Laptop purchase on July 2013.  System updated to 8.1.  When recovered from USB to win8, errored.  Tried to change BIOS time, didn't work

    Hi @John90 ,
    Here is a link that might help. The only other thing you could try is borrowing a copy of the exact same Windows 8 version as yours.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • [SOLVED] Error during boot, need help to identify

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  • I've tried to update my ipad 2 with IOs 6 but it was not possible. An error message always appear after some time during e download. Is there an solution?

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  • [SOLVED] shutdown computer with some errors

    Hello.
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    Mar 01 10:41:46 LenovoArch systemd[1]: wicd.service: main process exited, code=exited, status=1/FAILURE
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    lrwxrwxrwx 1 root root 10 Mar 1 10:42 ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part2 -> ../../sda2
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part3 -> ../../sda3
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part4 -> ../../sda4
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part5 -> ../../sda5
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part6 -> ../../sda6
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part7 -> ../../sda7
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 dm-name-data -> ../../dm-2
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 dm-name-root -> ../../dm-0
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 dm-name-sw -> ../../dm-1
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 dm-uuid-CRYPT-LUKS1-2b7a4765f06144d2b94ebb2975fe4aa8-data -> ../../dm-2
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 dm-uuid-CRYPT-LUKS1-6282b8d9b3f24e1192486bfcb8d0e777-root -> ../../dm-0
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 dm-uuid-CRYPT-PLAIN-sw -> ../../dm-1
    lrwxrwxrwx 1 root root 9 Mar 1 10:42 wwn-0x50014ee6aef8ce92 -> ../../sda
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 wwn-0x50014ee6aef8ce92-part1 -> ../../sda1
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 wwn-0x50014ee6aef8ce92-part2 -> ../../sda2
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 wwn-0x50014ee6aef8ce92-part3 -> ../../sda3
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 wwn-0x50014ee6aef8ce92-part4 -> ../../sda4
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 wwn-0x50014ee6aef8ce92-part5 -> ../../sda5
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 wwn-0x50014ee6aef8ce92-part6 -> ../../sda6
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 wwn-0x50014ee6aef8ce92-part7 -> ../../sda7
    disk/by-label:
    total 0
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 boot-1 -> ../../sda1
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 boot-2 -> ../../sda2
    disk/by-uuid:
    total 0
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 12364cfc-b703-4b70-8e1f-a63bc8b5717b -> ../../dm-0
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 1ca5bf46-7d91-4356-9f7f-71fa65cb1d9d -> ../../sda2
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 2b7a4765-f061-44d2-b94e-bb2975fe4aa8 -> ../../sda7
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 47a6cdfb-60f4-4f74-8f9f-2dc3dcd23599 -> ../../dm-2
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 4c8b493d-c250-44c9-8962-02bf816cdc09 -> ../../sda5
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 5a781d6b-4f58-481d-92c2-8113efdb80c8 -> ../../sda1
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 6282b8d9-b3f2-4e11-9248-6bfcb8d0e777 -> ../../sda6
    lrwxrwxrwx 1 root root 10 Mar 1 10:42 e6017dac-c2ea-43e1-b229-d82905374161 -> ../../dm-1
    My cryptab is:
    sw /dev/disk/by-id/ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part3 /dev/urandom swap,cipher=aes-cbc-essiv:sha256,size=256
    data /dev/disk/by-id/ata-WDC_WD5000LPVX-00V0TT0_WD-WX71A1408071-part7 none
    And my fstab is:
    /dev/mapper/root ext4 defaults 0 1
    /dev/sda2 /boot ext4 defaults 0 2
    /dev/mapper/sw none swap swap 0 0
    /dev/mapper/data /home ext4 defaults 0 3
    Any idea how to fix it?
    Thank you.
    Last edited by alex.theoto (2015-05-02 15:42:40)

    Problem solved after the upgrade of systemd version 219-5
    There were very few cases on shutdown with no error on version 218 but from 219 I haven't see that problem.
    I think it is solved.

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