Detect some error during PININST_BBV

Hi All,
I sold my HP Envy 17" via eBay, before I shipped it I did a recovery, to give the customer that new laptop experience, it worked OK however windows wouldn't activate. Microsoft kept saying it's locked by a 3rd party. The customer returned the laptop, I gave a refund, and now I'm trying to sort the issue out.
HP sent out recovery disks, now, when I'm trying to perform the recovery, towards the end of the recovery I'm getting the "Detect some error during PININST_BBV" message.
I've tried resetting BIOS to defaults.
I've tried turning on legacy boot in BIOS.
I'm out of options, I don't want to call HP support because it's just too painful a process.
Has anyone got any ideas?
Thanks.

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Tried Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults
•Boot computer – immediately click / press F10 to get into the BIOS Manager.
•Click on F9 to set the BIOS to factory default.
•Save and Exit
•Redo the Recovery – remember to leave the wireless light “on” during the Recovery... Didn't work for me
Set System Date to 8/4/2012 and Redo Factory Reset and System Recovery... Didn't work for me
Set BIOS to factory default, System Date to 8/4/2012 and performed Minimized Recovery (based on one of these posts)... Successful Minimized Recovery... Set BIOS to factory default, System Date to 8/4/2012 and performed Factory Reset... SUCCESS
Don't know what, how, or why it worked... but it worked.
Please try the above suggestions and report back with your findings.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Similar Messages

Win 8.1//Recover error at fourth supplemental disc//Detect some error during PININST_BBV.

Hii Team,
Please find the product details for your need full:-
Product number: F6C57PA#ACJ
Product: HP ENVY TouchSmart 15-j109tx Notebook PC (ENERGY STAR)
Issue- recovery attempt has failed select one of the three buttons.
Below is the error log in the notepad:-
[13:34:51.78] ChkErrBB.CMD : Detect some error during PININST_BBV.
[13:34:51.78] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[13:34:51.78] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
Tss to isolate the issue:- Bios updated no go, bios defaults no go, checked with another set of rcds but same issue on the fourth discs on different dvd's also.
RCD kit Part#:-
749548-D62
749549-D62
749550-D62
752228-B22
Error Comes at recovery dvd:- 752228-B22.
HP Experts kindly intervene with the case for a way out from the issue asap.

This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
Please see HP Forum thread Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults;
1) Boot computer – immediately click / press F10 to get into the BIOS Manager.
2) Press F9 to set the BIOS to factory default.
3) Press F10 to "Save and Exit"
4) Redo the Recovery – remember to leave the wireless light “on” during the Recovery
Other thing to try: don't use the supplemental disc... set the system date in BIOS to 2012... run "Minimized Recovery" instead of "Factory Reset"
I currently have the same issue with my HP 15t-j100 CTO and HP 13 Split x2 (both on loan from HP). I have tried various fixes/solutions posted on the forum, but haven't been successful in recovering my computers. In both cases I an using a USB Flash Drive set up as HP Recovery Media. It appears you are using an external CD/DVD drive and 4 DVDs as your HP Recovery Media. My computers display a "Restoration Incomplete" dialog box and CTOERROR.flg displays;
Please contact HP in your country / region, via the HP Worldwide Support Portal, for official HP assistance.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Detect some error during PININST_BBV HP envy-15035eo

Hello!
I just bought a new Samsung SSD 840EVO to my HP Envy-15035eo running Windows 8.1. I popped the SSD in to my computer an ran the recovery I bought from HP. After the computer reboots a couple of times the recovery restars and go back to the initall stepps of the recovery. Then if i pull out the USB-drive and reboot the computer ill get the message
"The recovery attemt har failed. Select one of the following buttons: Save log , Details. Retry". If i press "Details" I will get the following message:
"ChkErrBB.CMD : Detect some error during PININST_BBV.
ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log"
I have tried to do a recovery after I load setup deafaults in the BIOS and enabled Legacy support. I have even done a Start up test on the new SSD and it passes the test.
Any help would be greatfull! Thanks!

1) Try Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults
•Boot computer – immediately click / press F10 to get into the BIOS Manager.
•Click on F9 to set the BIOS to factory default.
•Save and Exit
•Redo the Recovery – remember to leave the wireless light “on” during the Recovery... Didn't work for me
2) Set System Date to 8/4/2012 and Redo Factory Reset and System Recovery... Didn't work for me
Ignition75 states "I managed to get the recovery to work, by changing the system date in BIOS to 2012."
3) Set BIOS to factory default, System Date to 8/4/2012 and performed Minimized Recovery (based on one of these posts)... Successful Minimized Recovery... Set BIOS to factory default, System Date to 8/4/2012 and performed Factory Reset... SUCCESS
Don't know what, how, or why it worked... but it worked.
Please try the above suggestions and report back with your findings.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

HP Envy m6 - getting error while recovery of my OS. Detect some error during PININST_BBV

I am receiving the following error while reinstalling my OS using the HP recovery Discs.
I get this window with no close button except for Save , Details or Retry.
[ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
[ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
(The two .LOG files do not exist on the C: partition which is there.)
My hard disk has crashed, so I used a new one [1 TB] which is bigger in size from the factory installed 750GB.
I did all the tests by pressing F2 - system diagnostics. All system tests have passed.
Please help me with the solution, as I need my laptop running ASAP, but the recovery is giving problems.
I did other procedures to reset the Boot options to Factory defaults using F9. IT didnt help me.
It keeps throwing the same error.

I have tried all the suggestions to change the BIOS date from year 2013 to 2012. The recovery CD's shipped from HP automatically changes the date to 8/27/2012. I can't help it.
I bought another new HDD with size 750 GB similar to the facotory shipped HDD. Did the start-up test again. Everything passed. But, in the recovery, I still have no luck.
I reordered the Recovery discs from HP which had the application repair disc as well. I used all the 4 recovery discs , and the system ran for almost 2.5 hours and gave the same Error PININST_BBV , BurnbootWan.log and other one.
Can anybody help to resolve my recovery issue ASAP. the model is HP envy m6-1188ca.

Detect some error during PININST_BBV HP Envy 4-1130ew

Welcome.
My problem is with the recovery kit with usb.
Error Detect some error during PININST_BBV
I did it in the bios as reported on
http://h30434.www3.hp.com/t5/Notebook-Recovery/quot-Detect-some-error-during-PININST-BBV-quot/td-p/2...
So F9 and enter.
And still nothing.
The computer has been added frames with 6 gb ram 16gb.
The computer is not guaranteed.
Is it possible that by adding ram recovery does not work?

Thanks for the reply.
Unfortunately, it did not help.
There is still this error message.
Date in the bios I changed after every reboot.
I set 01.01.2012.
at włanczaniu bios change date on 07.03.2012 (from what I remember)
I tried to upload a clean windows 8.1
the pendrive.
The installation went fine.
The product key fits into the bios.
Compuer works.
Only I still have the impression that it is you should not take place in this way.
If you have the original system compuer windows 8.
I bought extra recovery kit by serial number of the computer.
That's why it does not work.
I spent money (again) on the original system.
And I am forced to upload another and combining to make it work.
I do not understand this policy.
The problem I think is not resolved.
Please send me any other suggestions.

Dv4 ChkErrBB.CMD: Detect some error during PININST_BBV.

I was trying to restore my computer and I keep getting an error. ChkErrBB.CMD: Detect some error during PININST_BBV. I have made sure the Sufi is turned on and tryed the ctr-alt-del at the error message but it wont open the task manager so I can end the setup process. I have tried to restore the machine like 6 times.
Computer is a dv4-1551dx using factory restore disk. On a side note I have restored successfuly before with the same disk about a year ago.

I see everyone is having the same problem, and HP Tech Support is no help at all. Here is how you fix it. When you boot up your computer hit F10 that will take you to the BIOS manager. then hit F9 to set BIOS to factory default save and exit then do recovery. Worked for me and it only took me 3 weeks to figure it out lol.

Detect some error during PININST_BBV. [SOLVED]

I have a HP 2000-2b16NR that needed a new HDD. I ordered and just received the Recovery DVD's for this model from HP and after 5 times running the HP recovery I get this error message.
ChkErrBB.CMD : Detect some error during PININST_BBV.
ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
I've already tried defaulting the BIOS like suggested in another thread for this error with no joy. I even pulled the CMOS Battery and removed the Main Batt/Power as well.
Searched the HDD for these two log files BurnBootWarn.log and BurnBootMerge.log and they do not exist in c:\system.sav\logs. However did find this one in there BurnBootMergeBBV1.log.
Replacement HDD is a HGST Travelstar H2IK500854SP 500GB / 5400RPM / 8MB Cache
I suspect that one of the DVD's is bad or HP's Recovery Process is utter cr@p!
RESOLVED: Seems the Supplemental Disk is bad. Ran recovery skipping the Supplemental Disk and all is fine.
This question was solved.
View Solution.

Thanks! That worked great.

"Detect some error during PININST_BBV."

I am still working on the recovery from this problem which AxshunJaxun was able to help me correctly diagnose.
I have since received Recovery Media from HP and purchased a new HDD which should be an improvement over the factory part. And, I have spent part of yesterday and most of today working on the recovery process with no success (multiple failed attempts).
I keep getting a "recovery failed" message from the Recovery Manager application with the specific detail message of:
[ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
[ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
(The two .LOG files do not exist on the C: partition which is there.)
I have followed the process (had to initially hit ESC instead of F2) laid out by anthony82 and encountered no errors on the memory and HDD tests.
According to this post this is likely a problem with the Recovery Media from HP. Has anyone else seen this type of problem and determined that to be the case as well?
This question was solved.
View Solution.

DarkSetz wrote:
I am still working on the recovery from this problem which AxshunJaxun was able to help me correctly diagnose.
I have since received Recovery Media from HP and purchased a new HDD which should be an improvement over the factory part. And, I have spent part of yesterday and most of today working on the recovery process with no success (multiple failed attempts).
I keep getting a "recovery failed" message from the Recovery Manager application with the specific detail message of:
[ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
[ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
(The two .LOG files do not exist on the C: partition which is there.)
I have followed the process (had to initially hit ESC instead of F2) laid out by anthony82 and encountered no errors on the memory and HDD tests.
According to this post this is likely a problem with the Recovery Media from HP. Has anyone else seen this type of problem and determined that to be the case as well?
http://h30434.www3.hp.com/t5/Notebook-Recovery/dv4-ChkErrBB-CMD-Detect-some-error-during-PININST-BBV...
"Here is how you fix it. When you boot up your computer hit F10 that will take you to the BIOS manager. then hit F9 to set BIOS to factory default save and exit then do recovery. Worked for me and it only took me 3 weeks to figure it out lol."
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

After disk recovery, restoration incomplete error - error during PININST_BBV - and can't access BIOS

Hi I haad got :Ultrabook HP ENVY 6-1103el
I performed a disk recovery (with disks made myself) to wipe the hard drive. Got to disk 4 of 4 when HP Recovery Manager window appeared with following error message when I click the Details button:
ctoerror.flg file
[21:12:12.07] ChkErrBB.CMD : Detect some error during PININST_BBV.
[21:12:12.07] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[21:12:12.07] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
[21:12:12.08] ----------------------------------------
[21:12:12.08] Critical error condition was detected at BBV1...
[21:12:12.08]
[21:12:12.08] Refer the following file if exists.
[21:12:12.08] - c:\system.sav\Logs\BurnBootWarn.log
[21:12:12.08] - c:\system.sav\Logs\BurnBoot.log
[21:12:12.08]
[21:12:12.08] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.
[21:12:12.08] because RM's dialog can't appear on [Start] screen on Win8 environment.
[21:12:12.08] customer may not notice RM already shows Error dialog.
[21:12:12.08]
[21:12:12.08] ----------------------------------------
there might be unexpected reboot during BBV Clean or Last...
The process will cause CTO panic because the image might not be normal...
There are 3 options, Save Log, Details, Retry. When I try 'Retry' it asks for recovery media. I've put my recovery disk 6 and disk 1 in, but nothing happens. Oddly enough, the command prompt (cmd.exe) is open at this point. Now whenever I restart the laptop it goes to the same restoration error screen with the command prompt open and minimized in the lower left hand corner.
Pressing F10 (BIOS Setup) or F11 (System Recovery) after starting doesn't do anything, it just goes straight the the Restoration Incomplete message. Pressing Esc during start goes to the Startup menu, but pressing F10 or F11 there just does the same thing. F2 System Diagnostics works. I ran quick memory check, everything passed. I ran the long hard drive check. Overall it passed, and each one passed except for optimized dst it said 'not available'. When I choose BIOS Management from Diagnostics UEFI, and try either a BIOS Update or BIOS Rollback, I get 'The selected BIOS image was not available.' My system's BIOS ID is F.23. When I try to select a BIOS Image to apply, I've clicked through the file trees and there's nothing there to choose.
I tried recovering the BIOS pressing Windows and b key when starting. The screen stayed blank and the caps lock light kept flashing but nothing happened. The screen just stayed blank and no bios update screen appeared.
Did my BIOS become corrupted during the system restoration from disk?
Any suggestions or options?
Thanks.

Hi larag,
Thank you for your reply.
As I stated in my original post, I suggest you contact HP support and explain in detail the events that happened, when you tried to do the recovery. The contact information is in my original post.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

After USB recovery, restoration incomplete error - error during PININST_BBV.

I performed a USB recovery with USB made by Creating Recovery to wipe the hard drive.following error message when I click the Details button:
ctoerror.flg file
[ 1:06:44.60] ChkErrBB.CMD : Detect some error during PININST_BBV.
[ 1:06:44.60] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[ 1:06:44.60] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
[ 1:06:44.60] ----------------------------------------
[ 1:06:44.60] Critical error condition was detected at BBV1...
[ 1:06:44.60]
[ 1:06:44.60] Refer the following file if exists.
[ 1:06:44.60] - c:\system.sav\Logs\BurnBootWarn.log
[ 1:06:44.60] - c:\system.sav\Logs\BurnBoot.log
[ 1:06:44.60]
[ 1:06:44.60] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.
[ 1:06:44.60] because RM's dialog can't appear on [Start] screen on Win8 environment.
[ 1:06:44.60] customer may not notice RM already shows Error dialog.
[ 1:06:44.60]
[ 1:06:44.60] ----------------------------------------
there might be unexpected reboot during BBV Clean or Last...
The process will cause CTO panic because the image might not be normal...
Laptop purchase on July 2013. System updated to 8.1. When recovered from USB to win8, errored. Tried to change BIOS time, didn't work

Hi @John90 ,
Here is a link that might help. The only other thing you could try is borrowing a copy of the exact same Windows 8 version as yours.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Please can you help me? I have a Mac Book Pro with OS X 10.7.4 and my FaceTime doesn't open anymore. It appears this sentence:"the server detected an error during the elaboration of the registration. Please try later". What happens??

Please can you help me? I have a Mac Book Pro with OS X 10.7.4 and my FaceTime doesn't open anymore. It appears this sentence:"the server detected an error during the elaboration of the registration. Please try later". What happens??

Start the computer from the installation disk and perform Repair Disk and Repair Permissions using Disk Utility

Detecting validation errors during accept processing

I have a page with the following accept processing components
1. Process - On Submit - Before computations and validations
2. A validation
3. Process - On Submit - After computations and validations
When the page is first submitted, (1) runs fine. (2) runs and the validation fails so (3) doesn't run.
Now when I re-submit the page, I would like (1) to NOT run.
Is there a way to detect that the page is being re-submitted as a result of validation errors and hence suppress certain after-submit components from executing?
[As far as I know, the "Inline validation errors" declarative condition and the g_inline_validation_error_cnt variable only apply during the page rendering phase, so they can't be used here]
Thanks

Hello Vikas,
In version 3.0 you can use a hidden item as a flag, and set this flag with a on load procedure (and NOT computation). The first procedure will be conditioned by "Inline Validation Errors Displayed" and the second one with "NO Inline Validation Errors Displayed". Then you can condition your after submit processes with this flag.
>>As far as I know, the "Inline validation errors" declarative condition and the g_inline_validation_error_cnt variable only apply during the page rendering phase, so they can't be used here
A little test on my local instance confirm this.
Regards,
Arie.

I've tried to update my ipad 2 with IOs 6 but it was not possible. An error message always appear after some time during e download. Is there an solution?

I've tried to update my ipad 2 with IOs 6 but it was not possible. An error message always appear after some time during e download. Is there an solution?

Are you trying to update via wifi or connected to your computer?
 Cheers, Tom

Some errors about spatial objects during upgrade to 9.2.0.8

Hi all,
I installed the 9.2.0.8 patch and upgraded my 9.2.0.7 database to 9.2.0.8 and got some error messages, ORA-29832 and ORA-29844 when the scripts were updating some Spatial objects. The database seems to work properly however after the upgrade, including the Spatial operations. Do I need to worry about those messages? In some 10g upgrade documents, it said similar messages could be ignored. Did I just miss the same information somewhere in the 9.2.0.8 documentation set?
Regards,
Matti Siren

Try to compile the database objects with the utlrp.sql script, verify the version left by the upgrade process at the DBA_REGISTRY view.
~ Madrid.

Cisco SG300 HOSTP_flash_operation: fatal error during read operation!

I have 2 Cisco SG300-52P switches. Earlier this week, one of them started dropping connections and POE was not working on a couple of devices... I came in this morning to restart them when no one else was around. After restarting them, the troublesome one was still not detecting POE devices.
I have been waiting for some down time to do a firmware update, so I thought this might straighten things out. I Downloaded the updated bootloader and firmware from Cisco's site. Updating the (non-problem) SG300 went exactly as it should. Upgrading the the bootloader on the problem SG300 went exactly as it should. Started the firmware update on the problem switch ....... and it didn't come back online. The power light was flashing, and occasionally the lights on ports would blink like they were trying to reset, but they never made it. There weren't really any special configurations on this switch so I had nothing to lose by trying a factory reset via the pinhole on the front ...... same result.
I connected to the serial port via a win7 PC with putty. .. All setting per Cisco. I got a message that the connection was detected, but it would not accept keyboard input. I power cycled the SG300 and watched the messages go by ... It looked like everything was working. I even got a message that the "Initialization task was completed"..
Then this message "HOSTP_flash_operation: fatal error during read operation!"
We have had a couple of internet and power outages recently, but I am trying to rule out other issues before blaming it on that.
any suggestions?
putty output file attached

I am not familiar with SG series products, but looking at the error message in the attached file, it appears there is an issue with reading from the flash. It could be that the flash file is corrupted and the flash needs to be formatted and then reload the software again.
If you have support contract on the product, I would suggest you open a TAC ticket with Cisco and have them help you.
HTH

Detect some error during PININST_BBV

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