Determine epub version in RoboHelp 11 HTML

I cannot figure out how to make sure Robohelp 11 uses Epub 3 as the default standard for generating epubs. In the Single Source Layouts dock Ebook (Primary Layout) has been set to Epub 3. But when opening a sample job and using Generate, the Epub standard is set to Epub 2.0.1. Why is that and can I change it and make sure it uses epub 3?

The ePub script is older, starting in RoboHelp 10 as a type of tryout. In RH11, Adobe introduced the SSL with ePub 3. And the script is still available. That's why there are two ways of creating an ebook.
Kind regards,
Willam

Similar Messages

RoboHelp HTML v7to9 Migrate issue, Screen Tip field in images' properties w/DHTML Drop-down hotspot

Hey all, thanks in advance for any info you can provide. All the RoboHelp references below relate to us using the respective version of RoboHelp HTML, and on my XP SP3 pc.
For various reasons, we tried migrating our data from RoboHelp v7 directly to RoboHelp v9, but noticed this same issue also occurred when we tried to migrate our data from RoboHelp v7 to RoboHelp v8, as this was one of the reasons we did not use RoboHelp v8 as our production "version".
I noticed that RoboHelp v9 (and RoboHelp v8) will not populate the "Screen tip:" area/field of the image's properties window with the existing Screen tip text, even though it is in the html code of the page and when viewing the page within RoboHelp (Ctrl-W) or through a browser like IE6 or IE8, the Screen tip text will display when hovering the mouse over the picture. Only the RoboHelp v7 will properly display the text info in the Screen tip area.
Please note, we have most of our images inserted in a DHTML Drop-down hotspot and use buttons associated with a java script to "Show All Images" (or "Hide All Images") and these examples are the ones that the "Screen Tip:" field in the image's properties did not populate in RoboHelp v9.
Is there any easy way to get the ALT text to appear in the actual "Screen tip:" area/field of the image's properties window in RoboHelp v9, or must they be manually entered? Otherwise, currently it shows up as all blank, as though we neglected to fill it in. Is there an actual fix for this? Thanks in advance for any info you can provide.

Create a one topic project. See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.
I will open the project in Rh10 and generate webhelp.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Robohelp HTML 5.02 - Topics in index do not synchronize

I have Robohelp HTML 5.02 - when I select a help button from
the program the top navigation window synchronizes but the Topics
within the Index window do not. I tried the solution suggested in
online help but I must have a previous version of Robohelp HTML
because I don't see the synchonize button or the window tab in the
Projects tab - Single source layout - Microsoft HTML help -
properties - Advanced - TOC Styles tab. The navigation window at
the top works fine.
Any help would be greatly appreciated..
Thanks - Kern

Can anyone suggest how to troubleshoot this problem? This Help project has a few hundred topics and compiled perfectly in RH X5.1. It seems strange that the entries in the Index pane within RoboHelp HTML 8 look fine yet they are not in the right order in the .chm.
Suggestions would be greatly appreciated.
Thanks,
Cherie Lorenzo

Generating hlp files in RoboHelp HTML

Is it possible to generate .hlp files from RoboHelp HTML version 9? We're generating help files for an older program that only uses .hlp or .chm files. I've only been able to generate .hlp files from RoboHelp for Word, and I don't really want to use it any more. But I haven't been able to generate .hlp files from RoboHelp HTML.
Thanks.

Hello PP
I'll be happy to hazard a guess as to why RoboHelp doesn't "do" WinHelp. It has to do with the history of RoboHelp. Way back around 1992 or so, RoboHelp existed largely as a plug-in to Microsoft Word that made it a lot easier to create WinHelp files. Basically it was a set of macros that formatted the arcane coding necessary inside Word documents that made things work for the WinHelp compiler.
HTML emerged later on and the first version of RoboHelp HTML was born. This created an entirely new format and an entirely new application (RoboHelp HTML or RoboHTML) was born. HTML help was the new kid on the block. As such, I'm guessing the developers were sort of watching to see if or how much it would "catch on".
So the application code bases were totally different. And remain so to this day. As Microsoft has taken measures to try and dissuade folks from using WinHelp, I'm sure RoboHelp for Word is likely on life support and probably has been for some time. RoboHelp for Word and RoboHelp HTML work in totally different ways. And given the fact Microsoft wants WinHelp gone, it simply doesn't make any sense to expend effort on making RoboHelp HTML capable of outputting WinHelp.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Last RoboHelp HTML v9 Workspace (formerly called Environment) does not reload next time RH9 loads

Hey all, thanks in advance for any info you can provide. All the RoboHelp references below relate to us using the respective version of RoboHelp HTML, and on my XP SP3 pc.
I have worked with RH7, RH8, and now RH9, but RH9 is not behaving the same as the others as it relates to Workspace (formerly called Environment in prior RoboHelp versions). In the other versions, the last screen arrangement/Workspace always reloaded the next time you loaded RH, but with RH9, it doesn't.
The previous “environment”, now called “Workspace” (upper right corner) does not remain what it looked like when you last closed it, the next time you open Robo. It resets to some weird default EVERY time, instead of looking like the last time you closed it…even though it shows you with a checkmark that it did load it (but it didn’t!)!
My Mini-work around is, I clicked “Workspace” (upper right corner) and loaded my environment file (mark.rhs), which loads the screens the way I want them, then did a SAVE to one I called “default” and since it shows you the last two you opened, each time I load Robo, I take turns loading them…no biggie, but it just saves some time so you can choose between YOUR two named files that do the same thing screen rearranging.
Is this a known issue in Robo9? Is there a fix? I have uninstalled/reinstalled many times for other reasons, but this issue has always been present, even installing the latest patches. Thanks in advance for any feedback.

to Peter Grainge: Sorry for any confusion...as you state, I expect to see the same exact workspace I left when I last closed RoboHelp and if I reload my workspace/environment and all looks well, I expect to see that same screen placement the next time RH loads...but that does not always happen.
I did what you suggested and closed several of the extraneous Pods that appeared, closed RH, and it did save those settings...BUT I then loaded my saved workspace, closed RH, and the settings were not saved as the same funky screen placement appeared. After checking, it is not the RH defaulted workspace, but actually my saved workspace plus the "See Also", "Review Pane", and Resource Manager" Pods, which I do not use. So, as a test, I closed those 3 Pods and resaved over one of my saved workspace files. I now get a much better percentage of the screens being what I expect each time I load RH, but for some reason, there are times that I reload my saved workspace, exit RH, and the next time I load RH, that funky screen placement is present again. I had an environment issue with RH8, as it could never save the windows the way I needed them, and I had to move them each tim...maybe it was due to migrating from the previous version and it using the migrated/modified .rhs file...or multiple versions installed...who knows? ;->
Thanks for your reply!

How to upgrade RoboHelp HTML 9 version-controlled projects to RoboHelp HTML 10

Existing Environment:
PC 1: RoboSource Control Server
Windows 7, 64-bit, SP1
Adobe TCS 3.5
RoboHelp HTML 9
RoboSource Control 3.1 (Server install)
Microsoft SQL Server 2005
PC 2: Client
Windows 7 Enterprise, 64-bit, SP1
Adobe TCS 3.5
RoboHelp HTML 9
RoboSource Control 3.1 (Client install)
PC 3: Client
Windows 7 Enterprise, 64-bit, SP1
Adobe TCS 3.5
RoboHelp HTML 9
RoboSource Control 3.1 (Client install)
PC 4: Client
Windows 7 Enterprise, 64-bit, SP1
Adobe TCS 3.5
RoboHelp HTML 9
RoboSource Control 3.1 (Client install)
PC 5: Client
Windows 7 Enterprise, 64-bit, SP1
Adobe TCS 3.5
RoboHelp HTML 9
RoboSource Control 3.1 (Client install)
We are upgrading from TCS 3.5 to TCS 4. In our existing TCS 3.5 environment, we have approximately 20 RoboHelp HTML 9 projects that are under version control. Our version control system is provided through RoboSource Control 3.1/Microsoft SQL Server 2005.
I have determined that RoboSource Control 3.1 is provided with TCS 4. Therefore, it doesn't appear that we need to worry about upgrading the version control databases or the RoboSource Control software (we had to upgrade both the version control software and the version control databases when we upgraded from RoboHelp x5 to TCS 3.5).
So, my primary question is this: After we run the TCS 4 install, what is the recommended process for opening our existing RoboHelp HTML 9 projects from the new RoboHelp HMTL 10? As I see it, there are three potential answers:
Delete all existing RoboHelp HTML 9 "working" folders for the projects, and use RoboHelp HTML 10 to recreate the "working" folders from the version control databases.
Simply open the existing RoboHelp HTML 9 "working" folders for the projects using RoboHelp HTML 10.
It doesn't matter; either of the two options above will work.

Hi,
I'm not really familiar with RCS, but for other source control systems I recommend the following:
1. Make sure that all your changes are checked in and that at least on pc has the latest version of all the files before updating TCS.
2. Run the update.
3. Now open the project on the pc that has the latest version of all files.
4. After update, check in the entire project.
5. Get the latest version on all pc's using the server. (Don't open the project in the client.)
- Mostly, I just remove the entire project from the pc's and use a GET to get updated project from the server.
I hope the RCS supports a get all from the server, if not, please ignore the above list.
Greet,
Willam

RoboHelp HTML Version 9 - what is the version for ehlpdhtm.js?

We have been running pen tests looking for vulnerabilites on applications my company has created in order to be PCI certified. I built webhelp systems for these applications using RoboHTML v9.
The pen test has indicated that ehlpdhtm.js is suspect with the following message:
WebInspect detected the use of an ActiveX object. This could indicate a vulnerability is present if a vulnerable public version of the Microsoft Active Template was utilized. There are three vulnerabilities in the public versions of the Microsoft Active Template Library (ATL) included with Visual Studio. Applications and components created with these versions of ATL are vulnerable to remote code execution and information disclosure attacks. Visual Studio itself is not vulnerable to these issues. In these three vulnerabilities, ATL processes data incorrectly which can lead to memory corruption, information disclosure, and instantiation of objects without regard to security policy. After Visual Studio is patched, it will no longer create applications and components with these vulnerabilities. However, applications and components compiled using the vulnerable version of ATL need to be rebuilt with the safe version released by Microsoft. Recommendations include applying any relevant service pack or patch as listed in the Fix section, then recompiling and redistrubiting any software created prior to the update. If you have already applied the proper fix, then this vulnerability can safely be ignored.
Explanation
Any application compiled using the vulnerable active template could be subject to code execution and information disclosure vulnerabilities.
What is the latest version of the ehlpdhtm.js file?
The copyright inside the file is:
// Dynamic HTML JavaScript
// Copyright © 1998-2009 Adobe Systems Incorporated. All rights reserved.
// Version=8.0
If this is not the latest version, is there somewhere I can get the latest file? If not, I won't be able to use the dynamic html features of RoboHTML.

If you have the latest patch installed (9.0.2), you have the latest version of ehlpdhtm.js. There was an XSS vulnerability fix for 9.0.1, but that is included in 9.0.2. From what I can see in my installation, version 8.0 is the latest version for RoboHelp 9.
RoboHelp 11 has a newer version of the file, but the active x is still in there.
I'm not a security expert. The ActiveX is used for supporting old versions of IE and CHM's. It should not be used by modern browsers. I've never heard of RoboHelp being abused in this way so I would deem it safe. But again, that's just my layman opinion.
Kind regards,
Willam

RoboHelp HTML Version 10 - Navigation panel not displaying in published project

We are generating a WebHelp project in RoboHelp HTML Version 10 and the navigation panel (TOC, Search, etc.) is no longer visible in the index file (viewed locally) and it's only visible by clicking "Show" when viewed in a web server. This issue is occurring with Internet Explorer 11 and Google Chrome Version 39.0.2171.99 m. I also tried to view the index files of previously generated projects and am experiencing the same issue (this did not occur before). Is this a known issue? It appears that there a few other discussions posted recently experiencing similar issues. Any help would be greatly appreciated.
Thanks,
Nikki

Hi there
Sorry, but I'm a bit confused. What you are describing sounds like perfectly normal behavior.
Can you share a link where this is happening? Not so we can click it, but so we can see what the link looks like.
If you want a topic to open with the surrounding navigation (TOC, Index, Search, Glossary) you need to click the Show link, then look at what's in the Address bar. Copy that link and you should have what you need.
Cheers... Rick

Topic headings not showing in Firefox, with RoboHelp HTML version 8 WebHelp

1. I have just upgraded a customer's Help project to RH8, with a WebHelp layout.
The finished WebHelp Guide works fine in Internet Explorer 8.
But Firefox 3.0.1.5 (latest update) does not show topic headings (style Heading 1) where they are automatically linked to the Topic Properties > Topic Title.; i.e. the topic heading is a Field {Title}, using rh-variable_start name="title" etc. Firefox only shows the topic heading if the heading exists as text in the WYSIWYG field.
I checked a backup copy of the compiled WebHelp that I had generated using RoboHelp HTML version 7, and this works OK - all topic headings that are fields display OK in Firefox.
2. Also, some images (.gif format) do not display in Firefox that is generated by RH8.
Any ideas, anyone?
Philip

Hi,
Note: All I post here are my findings. I didn't test all DHTML effects and I'm not a javascript guru, so I may be wrong.
As far as I can find, this behaviour is defenitly a bug, although it's not related to headings, CBT's or images. This is what I found:
Whenever you have multiple DHTML-effects that kick in on load, Firefox only displays the one that is defined first in the topic. In the bottom of the topic, you'll find a script like this:
<script type="text/javascript" language="JavaScript1.2">//<![CDATA[
    if( typeof( InitEffects ) != 'function' ) InitEffects = new Function();
    InitEffects('img1','x-on-pageload: fadein();');
    InitEffects('h11','x-on-pageload: fadein();');
    InitEffects('h111','');
//]]></script>
In this case, the image with id img1 is loaded first and displayed correct. All subsequent effects (heading with id h11) is not displayed. Putting the heading in front of the image will show the image, while the image is not displayed.
I suspect that the effects are not correctly parsed into
if ((gbBsNS6)&&(srcObj.addEventListener))
        srcObj.addEventListener( noOn.toLowerCase(), new Function("event", newHandler ),false);
on line 2994 and 2995. Changing or deleting line 2995 effectively removes kills on load effects (ie not showing anything with an on load effect) as expected.
If you also use DHTML effects and find the same behaviour as Philip, please post a bug report.
Greet,
Willam

My RoboHelp HTML 9 is not showing version control link

My RoboHelp HTML 9 is not showing version control link in File menu and in Tools - > options. Do I need to set anything in project to see version control link?

Welcome to our community
Have you tried right-clicking the toolbars and ensuring you are seeing the Version Control toolbar?
I believe it may also depend on whether you elected to install version control when you installed RoboHelp. And in thinking about it, *IS* there a version control system installed?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

RoboHelp HTML Version 10, Why has my CHM search stopped working? I get "no results found" for all searches.

RoboHelp HTML Version 10,
Why has my CHM search stopped working? I get "no results found" for all searches...........rob

Likely you need to re-register some DLLs and recompile.
Click the link below and follow the information you find there.
Click here
Cheers... Rick

RoboHelp HTML Version 8 multiple skins in merged projects?

Hello,
Is it possible to brand different pages in a merged help project w/ different skins, or do you have to use only one skin for the entire project?
Thank you,
-Jerod

Welcome to our community
Skins are used to control the look and feel of the output created by Projects. That means all topics and not individual topics.
You could use CSS to control the way specific pages appear if you like. Perhaps that will help to differentiate them?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

RoboHelp HTML Version 11: Where can I find the version of RoboEngine that ships with RH 11?

I'm asking this question because the Using RoboHelp HTML 11 guide says that the new context-sensitive Help API is supported only with RoboHelp Server or RoboEngine 3.0 or later.
Since we are considering deployment of WebHelp or WebHelp Pro to a company-hosted web server (instead of to RoboHelp Server), we want to make sure that we can use the CSH API to call CSH topics.
Thanks.
Carol

Hi,
You don't need RoboEngine (old name of RH server?) You can simply put your files on any hosted platform and use the context-sensitive help api.
Which API are you referring to? You can always use context sensitive help, regardless of whether you use any additional products.
Kind regards,
Willam

Need product key number for installed Robohelp HTML

Hello,
Can anyone tell me how to determine which product key number
for Robohelp HTML X5 is used on a particular machine?
We have two X5 licenses here, but I only want to upgrade one
license on one machine. I do not know which product key number was
used to install X5 on either machine.
I'd like to maintain older projects using X5 and upgrade one
license to develop new projects using Robohelp 8.
From what I understand--and PLEASE correct me if I am
wrong--I can run both versions on the same machine as long as I
install in different folders.
Deb

I don't think there is any way of telling but suggest you
phone the activation people. If anyone knows, they should.
http://www.adobe.com/activation/phonenumbers.html
You can install RH7 on a machine with X5 but you will have
issues if you need to use RoboHelp for Word in X5. Importing Word
docs and printed documentation will still be OK.

Can't create or open a project in Robohelp HTML 8

Hi,
I just installed RoboHelp HTML 8.0.0.203 trial on Windows XP (SP3). It's the first RoboHelp
version I've installed on this computer.
No error occured during installation the program starts normally.
1. When I try to create a new empty project the program only creates the folder with
following files and folders:
!SkinSubFolder!
Adobe AIR.ssl
default.css
FlashHelp Pro.ssl
FlashHelp.ssl
Microsoft HTML Help.ssl
testproject.cpd
testproject.glo
testproject.hpr
testproject.ppf
testproject.syn
WebHelp Pro.ssl
WebHelp.ssl
At the moment when the new project file should open nothing happens not even an error
message.
2. When I try to open the sample project file CCC.xpj an error prompt tells me that the
opening of the project was aborted or CCC.cpd couldn't be loaded.
3. When I try to import a PDF (File>New>Project>Import>PDF) an "unexpected error" occures
during conversion.
I already reinstalled RoboHelp and I have administrator rights, but still the same problem.
P.S. I had the same problem on another system with the Robohelp 7 trial some months ago.
But RoboHelp X5 works fine on a third system, I consider an upgrade if the problem can be solved.

Well I tested to install RoboHelp 8 on my machine at home where the RoboHelp 7 trial didn’t work. At first with Comodo Firewall Pro enabled and it blocked the two attempts of Windows Installer to access the internet. ->Creating a project still doesn’t work.
Then I uninstalled Robohelp 8 and disabled the firewall. Installed Robohelp 8 again and tried to create a project but it still doesn’t work.
Also I installed Robohelp 8 on different machines at home (XP, Vista Business, 7 Professional) all running with Zonalarm Firewall and it worked.
But installing a new OS is no option for the company especially when everything else works fine.
Before I opened this thread I googled some time for this problem but couldn’t find anything. This is weird because I’ve installed it on two systems which have noting in common besides both run XP.

Determine epub version in RoboHelp 11 HTML

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