'Determining Song Volume' crashes iTunes in Vista

Hello all. I have just purchased a new Vista machine, and all updates are installed on it. My first app to install was iTunes but when I drag & drop music into the library, iTunes crashes. This also occurs whenever I restart iTunes. I have figured out that when I disable cound check in the prefs, the issue disappears. Like I say, it's running on a clean install machine, but I've re-installed three times now with no success. Cany anyone help?!?

I also have the same problem. I have iTunes 8 and when it's says it determining the volume on my podcasts it stop and tells me the iTunes has stopped work. There go my 78 podcasts!!

Similar Messages

  • Determining song volume crashes iTunes 7.7

    Hi there! I just submitted this as a bug report. Does anyone have any workarounds, or fixes? Thanks!
    After determining the volume of about 300 or so songs, Windows reports "iTunes has stopped working". No particular kind or group of files is affected - by restarting iTunes, it can usually check the volume of the song that had appeared to make it crash. However, after another 300 or so songs, it crashes again before it can finish the entire library.
    This is on the x64 edition of Windows Vista Ultimate.
    The problem details are:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 7.7.0.43
    Application Timestamp: 487517e1
    Fault Module Name: iTunes.exe
    Fault Module Version: 7.7.0.43
    Fault Module Timestamp: 487517e1
    Exception Code: c0000005
    Exception Offset: 004e9444
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 5129
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160
    I thought I should also mention that I have tried to remedy the problem by removing all traces of iTunes and Quicktime, then reinstalling. I also tried installing Quicktime from the standalone exe. Creating a fresh user account did not help either.

    I also have the same problem. I have iTunes 8 and when it's says it determining the volume on my podcasts it stop and tells me the iTunes has stopped work. There go my 78 podcasts!!

  • FIX - iTunes Crash while "Determining Song Volume"

    I figured out how to make iTunes stop crashing on "Determining Song Volume". This may not fix it for everybody, but if you have a Dual-Core processor, it's worth a try.
    iTunes' SoundCheck scanning process (aka determining song volume) is not fully thread-safe. When it's trying to scan several songs, it launches each one in a separate thread. On a dual-core or dual-processor machine, this means that the scans happen simultaneously. My guess is that the decoding/scanning is perfectly fine, but the bit where it's writing the updated information into iTunes database is not. And so it eventually hits a case where both threads try to write at the same instant and bam, crash. Probably because a lack of mutex locking on the database routines.
    Anyway, if you're experiencing this problem, and have dual-cores, try this:
    1. Start iTunes. If it starts scanning immediately, hit the X icon to the right of where it says "determining song volume" to make it stop and not crash.
    2. Go to preferences and turn off SoundCheck. Also turn off "Use soundcheck when burning CDs" or something like that.
    3. Open the Task Manager (CTRL-SHIFT-ESC). Click the Processes Tab.
    4. Right click on the iTunes.exe process, and select "Set Affinity..."
    5. You should have checkmarks beside CPU0 and CPU1. Turn off the CPU1 checkmark.
    6. Back in iTunes, turn on SoundCheck again. It'll start determining song volume, and this time, it should not crash.
    If this works for you, then you can make it semi-permanent with this little program: http://www.activeplus.com/us/freeware/runfirst/
    It's called RunFirst.exe and what you do is to put a copy of it in the iTunes directory. Then change the shortcut you use to start iTunes to have the full path to runfirst.exe followed by the normal path to iTunes.exe. SO change the shortcut's properties to look like this:
    "C:\Program Files\iTunes\RunFirst.exe" "C:\Program Files\iTunes\iTunes.exe"
    This makes the shortcut launch RunFirst, which launches iTunes with the CPU Affinity forced to one core only.
    That should fix it for a lot of people. It worked for me. So enjoy!
    Apple can fix this in future revisions of iTunes, if somebody tells them to check that all the bits are totally thread-safe, because clearly that's where the issue lies.

    Sarah: Sound Check (and other volume leveling schemes) usually do lower the volume. There's lot of good technical reasons for this, but the basic gist of it is that songs which are too loud cause distortion. If you want louder music, your best bet is to leave the Sound Check on and crack up the volume knob on the speakers instead. Most audio sources are actually too loud to begin with, because people think loud = better, but this ruins the dynamic range and you don't get the full effect of the audio. CD's really would sound just as good as live performances if it were not for this.
    Sound Check doesn't actually change the song's volume itself. It just inserts a tag saying what the volume of the song is. On playback, the volume is auto adjusted to conform to an optimum level. ReplayGain works in much the same way, but it is much more precise. But anyway, turning off the Sound Check option really does turn the effect off. Sound Check doesn't permenantly change the music to begin with.
    My suggestion is to not use the volume slider on the computer, but to leave Sound Check on, and to instead simply turn up the volume on the speakers. Using the speaker volume won't distort the music in the same way that using a volume slider on the computer will. I could explain why, but it's really technical, having to do with amps and dynamic range and so forth. You're probably not that interested.
    But if you are interested, go over to the HydrogenAudio forums and start reading. More technical gibberish there than you can shake a stick at.

  • Determining song volume

    I have the latest version of iTunes for Windows Vista, and when I download a song, or play a song, the info bar at the top runs a process called "determining song volume". when ever that runs, iTunes stops working, and shuts down. then Vista loads a help page, and tells me to get a download that fixes this problem, but the link takes me to download the newest version of iTunes (which I already have). can anyone offer any help?

    You need to disable the Sound Check function, which makes all the songs play at the same level. This is probably taking too much memory, and then crashing iTunes.
    Sound Check can be disabled in Preferences > Playback Tab > untick "Sound Check" > OK.
    This should fix your problem.
    Mitch

  • "Determining Song Volume"... then shuts down

    I just bought a new computer with Vista, imported my library from my external hard drive (which I used to store all my music for my old computer) and my itunes shuts down after "Determining Song Volume" on the first few podcats. Any suggestions??

    You need to disable the Sound Check function, which makes all the songs play at the same level. This is probably taking too much memory, and then crashing iTunes.
    Sound Check can be disabled in Preferences > Playback Tab > untick "Sound Check" > OK.
    This should fix your problem.
    Mitch

  • What is "Determining Song Volume?"

    And why does it take so long?
    I want to update a restored iPod on iTunes 7, but it's spending forever going through 4,000 some songes to "Determine Song Volume." I have not seen iTunes do that before.
    Is there a way to make it stop?
    iMac G5   Mac OS X (10.4.7)  

    iTunes "determins song volume" so that it can play back all songs with about the same volume. To do this is it has to go through all your music and determin the volume of each song.
    You probably never noticed this before since it is quite fast doing just a few songs at a time (the way most of us add music to our libraries). Unfortunately iTunes 7 aparently goes through all songs and determins the volume again (probably becuase there was a problem with this is some earlier versions of itunes)
    You can make it stop by turning off "soundcheck" in the playback preference pane.

  • Always "Determining Song Volume"

    I've just updated to iTunes 7.3 and have noticed that it seems iTunes now Determines Song Volume for Podcasts as well as tracks? Maybe it did that before? ... But it sure has dragged to a crawl for the first time ever and is really focusing on determining the song volume of the podcasts that just downloaded. Long podcasts = big files = very slow.
    I've shut off Sound Check in the preferences ... it still is Determining Song Value when I fire iTunes back up. It won't not do it ... unless I can quickly click the "x" button in the display window at the top of the app.
    Anyone else seein' this? Tips?

    Ever since updating iTunes whenever I launch it all of my songs and podcasts go through 'determining song volume' EVERY TIME!! What is up with that?
    I have deselected sound check...not sure if that will do the trick or not. But after reading the above post, I'm not hopeful.
    As I type this the VERY SLOW song volume thing drags on.................

  • ITune crashes while determining song volume

    After I told iTune to import new songs, it started to determine the song volume. After about 300 or so songs (out of about 2000) it just crashes and ask me to send a report. When I restart it it just starts to determine the song volumes and crashes again after about the same number of songs. Any suggestions how to correct this problem?

    Well, yes, as Spock says, "Live Long and Prosper!.
    Using Spotlight, I tracked down anything that vaguely had to do with iTunes, everywhere I could find them and mercilessly deleted them. I also renamed the iTunes Music Folder and moved it to the desktop. I then took my 'old" iLife 6 CD and reinstalled everything. I refused any updates. I then opened iTunes, in preferences/playback I made sure Sound Check was checked and then clicked "add to library and added chunks of about 100 to 250 songs at a time until I got them all in. There were no problems. I suspect that some buffer get overloaded.
    Nick

  • ITunes Feezes while "Determining Song Volume"

    I downloaded a series of podcasts (35) as usual. When downloading stopped iTunes beagn "detrmining Song Volume" which generally is only seen when nothing is playing. It normally takes a few seconds depending on number of downloads. It froze after 3-4 podacsts. It would not close. ContAltDel idicated program notb responding and "end task" took some time. This happened a number of times. I went to Grogram Add?delete and ran"repair PGM". It repeated same sequence and I closed by "end Task". I downloaded iTunes from Apple website and the same thing occurred. What now?

    I have the same issue. I deleted the track manually that iTunes was attempting to determine the volume of, but that doesn't help.
    I have force-restart my computer every time.

  • Song volume and itunes freezing

    When I start itunes (the latest version (6.0.4) it trys to analyse the song volume of my library even though I have turned this option off in prefrences. I have previously had this option turned on it crashes on a song which was purchased on itunes store. Has anybody had a similar problem and know hoe to rectify it?

    Same thing with me! I've been going through and manually putting everything back in the playlists! It's horrible ha

  • "determining audio volume" freezes iTunes

    When I start itunes, i get a message box saying that itunes is determining audio volume, and become unresponsive, not allowing me to sign in or any other input.  Reinstalling itunes did not help. 

    Hi,
    I hav exactly the same problem. Didn't find a solution yet. YOu? It started when I ticked 'use volume check' when buring a cd. I unchecked it, no result. I reinstalled iTunes, no effect.

  • ITunes 8.01 Crashes while "Determining Song Volume"

    Any fix for this? This happens every time I open iTunes.

    It seems most likely taht one of your files is upsetting iTunes, although this is more commonly seen with Gapless playback calculations.
    I guess you have checked the sound check checkbox in your playback preferences. I am not sure if unchecking would make any difference.
    But I think you will probably need to check your content files for problems. The following article on troubleshooting crashes includes instructions for doing this, although it is aimed at gapless playback.
    http://support.apple.com/kb/TS1717

  • Data Execution Prevention crashes Itunes in Vista

    I have tried to follow the directions in other threads or in the Apple help guide to this subject and the solutions do not work, or files they say should exist do not exist.
    P
    Please help me with a fresh or guided approach.
    This issue just started with the last 11.2 version and it has carried over to the 11.3.
    If there are third-party plugins (which I am unaware of) please help me find and zap them, if that is what is causing the problem.
    I can open and operate I Tunes in safe mode but I should not have to do that. Thank you.

    Hey there cookiecrumbs123,
    It sounds like you are unable to open iTunes unless you are in Safe Mode on your PC. I would use the step in the following article to help resolve these issues you are seeing in iTunes. It starts off with troubleshooting for 3rd party plugins to boot!
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    The article has additional steps to help isolate the issue to being either system wide, or user specific with troubleshooting for each so if it is not a plug in causing it, there is more for you to try.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • IPod wont stop "Determining Song Volume"

    I haven't had the "Sound Check" button selected ever. I've checked 3 times since this started and it still isn't checked. How can I stop this from happenening whenever I connect my iPod?
    Thanks for the help!

    To turn off your iPod: press and hold the "PLAY/PAUSE" button for a few seconds.
    If it doesn't work, then reset your iPod a few times (click here), click around on the menus a bit, then try shutting it off with the play/pause button.
    -Kylene
    If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

  • Can a song crash iTunes?

    I have a song I've been working on in GarageBand. When I play back the mixed-down track in iTunes, iTunes crashes. Not every time, and not in the same place in the song, but frequently. It's almost impossible to get through one listen.
    It doesn't matter if I listen to the uncompressed AIFF or an MP3 (converted in iTunes). And it's not just one corrupted file. I've mixed the song down several times as I've been working on it, and the crashing persists even across these different versions.
    This is the only song that crashes iTunes. I have been listening to plenty of other music by other artists, as well as my own music, also recorded in GarageBand and handled in the same way, and iTunes never crashes on any song but this one.
    I am wondering if there's something peculiar about this particular song, such as frequencies or amplitudes of the sound waves, that iTunes can't properly handle. That sounds ridiculous to me, but the whole scenario — that one particular song, even different versions of it, can cause iTunes to crash — is pretty ridiculous.
    I am using an 11-inch MacBook Air running the latest versions of Mac OS X (10.7.1) and GarageBand (6.0.4).

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    *Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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