Develop module inactive. says to renew my subscription but i've already paid.
The developer module on LR5 is inactive, says I have to renew my subscription but I've already paid it days ago.
Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena
Similar Messages
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MY develop module is saying I need to renew my membership but I just bought the software. My 30 day trial is over, shouldn't I be able to still work because I bought a whole year's subscription???
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The Develop module is saying "Develop module disabled. Please renew your membership to reactivate the Develop module". I bought the product at full price several months ago and have had no problems using it until, so I am not sure what it is asking of me. I only had it on one other computer before I added it to this second computer, and I understand we get 3 copies. There should not be any issues. I need an answer ASAP.. actually pretty shocked that there is no immediate customer service that I can contact for a problem like this.
If the develop module is disabled then you have downloaded and installed Lightroom from the creative cloud. It cannot be licensed with a serial number. It requires a creative cloud subscription, and is activated and kept active with your Adobe ID and password. That version will not work on your computer and will have to be uninstalled. Then you can install from one of these two links:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
This will have no impact on your catalog or your images. After you install from the right website you will be able to continue where you left off. -
Develop module disabled. Please renew you membership to reactivate module. Just purchased Lightroom 5 Tried everthing suggested in Help. Which didn't help. What can I do.
HI Inexpert,
If you decide to install Lightroom 5.5 again. Here is a link with a location to download the software. https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html
You should not have the issue from before. If you do, then just sign out and sign back in with your Adobe ID.
Thanks
Scott -
I have gone into Lightroom and I get a message " Develop Module is Disabled" "Please renew your membership to reactivate Develop module" why is this happening?
https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html
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Develop module disabled and requires renewal of my membership. My membership is up to date. All solutions so far have failed. Using OS X 10.9.4
Any more ideas please?If no help from users in the forum, consider Adobe technical support.
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Hello i was editing in lightroom and all of a sudden it pops up with "Develop module is disabled, please renew your membership" How do i do this???
Please look at the links to the right of the page under "MORE LIKE THIS".
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I am receiving an error that says I need to renew my membership when I have already paid the monthly membership fee
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
I renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can activate my subscription on a second computer?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Keep getting a message about renewing my subscription but it is good until November 9, 2015.
I keep getting a message to renew my subscription but according to my Adobe account my copy was registered on 11/9/2014 so it should be good until 11/9/2015. Help.
Hi Dominique,
I have just checked your subscription details and yes! it's valid until 11/9/1015.
So, I want to confirm if you are getting this 'renew your subscription' message as e-mails in your inbox or as a pop-up in your Acrobat Program?
Regards,
Rahul -
i have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise
Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
Regards,
Rave -
How do i activate my develop module, uploaded and upgraded to LR5 from 3, not working!!!! Help
This if for Adobe Business Catalyst. LR5 you mean your after support for light room, correct? You would look for help in the Light room forums.
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Got email saying I cancelled my subscript. but I h...
I renewed my online number subscription Nov 2012 for $30.00 which taken out of my bank account- This is good until Nov 2013 and you have been still taking out $2.99 a month. But I got an email recently saying I cancelled my subscription-This is NOT possible because Number one my computer had been down for some time and number 2 I had just renewed it so IM not sure why I received this message but I haven't or don't have any intentions of cancelling my service with Skype. Please check into this & reactivate service etc.!!! Thanks.
Melanie Witmer-Skype#615-420-7343.Hi.. I had an agent do it.. since its a standalone product not cc she
sent me the link. and now it wont let me download. I see I am not
alone in this . I am reading alot about this problem, some are
saying they are being strong armed into buying CC ..it really could
have been alot easier for us who don't have CC ... this has been a
nightmare. I think I will return it. Thank you. Very disappointing. -
Renewed my subscription but can't launch after effects
for hours now keep getting re-directed to the 'renew your subscription' page.
Hi Gabegamez,
Is this occuring with all programs or only After Effects? Are you online when the message is appearing? Can you ensure you have all updates installed including the Photoshop CS6 13.1.2 update?
-Dave -
What do I do?
Hello, lyndabneedshelp.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to us via the link below to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.
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