Develope module not working - tried advice

Hi
Lightroom develope module is giving the error stating I need to renew my membership, which I don't. I have tried the log in / out, folder permissions, deleting advice on the site, but it doesn't work. Running on Mac.
I need this urgently.
Thanks

ssprengel
Do you have a contact please. It has now been a week without a product I use daily and with no solution offered. Now the product is subscription based I am currently paying for something I can not use. I would like to formally complain

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