Development of BPX Shared Service Center - Seeking Insight

We are currently in the midst of our SAP G/L implementation and our current goal is to research into best practices for the duties typically performed within a Business Process Managment Shared Service Center. This information will be referenced as we begin to form our own business model; to attain that same level of maturity and leverage from its benefits as other organizations have successfully done.  Any feedback, expertise, literature/whitepapers will deeply be appreciated. Thx.
Edited by: rnell80 on May 1, 2009 7:40 PM

We are currently in the midst of our SAP G/L implementation and our current goal is to research into best practices for the duties typically performed within a Business Process Managment Shared Service Center. This information will be referenced as we begin to form our own business model; to attain that same level of maturity and leverage from its benefits as other organizations have successfully done.  Any feedback, expertise, literature/whitepapers will deeply be appreciated. Thx.
Edited by: rnell80 on May 1, 2009 7:40 PM

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    +_<Jun 15, 2011 1:53:29 PM EDT> <Notice> <LoggingService> <BEA-320401> <The log file has been rotated to D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\logs\EssbaseAdminServices0.log00133. Log messages will continue to be logged in D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\logs\EssbaseAdminServices0.log.>_+
    +_<Jun 15, 2011 1:53:29 PM EDT> <Notice> <Log Management> <BEA-170019> <The server log file D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\logs\EssbaseAdminServices0.log is opened. All server side log events will be written to this file.>_+
    +_<Jun 15, 2011 1:53:38 PM EDT> <Notice> <Security> <BEA-090082> <Security initializing using security realm myrealm.>_+
    +_<Jun 15, 2011 1:53:42 PM EDT> <Warning> <JTA> <BEA-110503> <The migrator(the AdminServer for manual JTA migration policy, or the Singleton Master for automatic JTA migration policy) is not available. Will skip JTA TRS failback because isStrictOwnershipCheck is [false]. This may lead to potencial TLOG corruption if TRS of EssbaseAdminServices0 has been migrated to backup server and the backup server is accessing the TLOG of EssbaseAdminServices0. More safety can be achieved by setting isStrictOwnershipCheck to [true].>_+
    +_<Jun 15, 2011 1:53:56 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STANDBY>_+
    +_<Jun 15, 2011 1:53:56 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>_+
    _<Jun 15, 2011 1:54:02 PM EDT> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'EPMSystemRegistry' due to error weblogic.application.ModuleException: ._
    weblogic.application.ModuleException:+
    _     at weblogic.jdbc.module.JDBCModule.prepare(JDBCModule.java:290)_
    _     at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:199)_
    _     at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:391)_
    _     at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:83)_
    _     at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:59)_
    _     Truncated. see log file for complete stacktrace_
    Caused By: weblogic.common.resourcepool.ResourceSystemException:+
    Could not connect to 'oracle.jdbc.OracleDriver'.+
    The returned message is: ORA-01017: invalid username/password; logon denied+
    It is likely that the login or password is not valid.+
    It is also possible that something else is invalid in+
    the configuration or that the database is not available.+
    _     at weblogic.jdbc.common.internal.JDBCUtil.parseException(JDBCUtil.java:300)_
    _     at weblogic.jdbc.common.internal.ConnectionEnvFactory.makeConnection(ConnectionEnvFactory.java:344)_
    _     at weblogic.jdbc.common.internal.ConnectionEnvFactory.createResource(ConnectionEnvFactory.java:220)_
    _     at weblogic.common.resourcepool.ResourcePoolImpl.makeResources(ResourcePoolImpl.java:1180)_
    _     at weblogic.common.resourcepool.ResourcePoolImpl.makeResources(ResourcePoolImpl.java:1104)_
    _     Truncated. see log file for complete stacktrace_
    +_>_+
    _<Jun 15, 2011 1:54:03 PM EDT> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'eas_datasource' due to error weblogic.application.ModuleException: ._
    weblogic.application.ModuleException:+
    _     at weblogic.jdbc.module.JDBCModule.prepare(JDBCModule.java:290)_
    _     at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:199)_
    _     at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:391)_
    _     at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:83)_
    _     at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:59)_
    _     Truncated. see log file for complete stacktrace_
    Caused By: weblogic.common.resourcepool.ResourceSystemException:+
    Could not connect to 'oracle.jdbc.OracleDriver'.+
    The returned message is: ORA-01017: invalid username/password; logon denied+
    It is likely that the login or password is not valid.+
    It is also possible that something else is invalid in+
    the configuration or that the database is not available.+
    _     at weblogic.jdbc.common.internal.JDBCUtil.parseException(JDBCUtil.java:300)_
    _     at weblogic.jdbc.common.internal.ConnectionEnvFactory.makeConnection(ConnectionEnvFactory.java:344)_
    _     at weblogic.jdbc.common.internal.ConnectionEnvFactory.createResource(ConnectionEnvFactory.java:220)_
    _     at weblogic.common.resourcepool.ResourcePoolImpl.makeResources(ResourcePoolImpl.java:1180)_
    _     at weblogic.common.resourcepool.ResourcePoolImpl.makeResources(ResourcePoolImpl.java:1104)_
    _     Truncated. see log file for complete stacktrace_
    +_>_+
    +_<Jun 15, 2011 1:54:13 PM EDT> <Emergency> <Deployer> <BEA-149259> <Server 'EssbaseAdminServices0' in cluster 'EssbaseAdminServices' is being brought up in administration state due to failed deployments.>_+
    EPMORACLE_INSTANCE (D:\Oracle\Middleware\user_projects\epmsystem1) is set from JVM property[EPM_ORACLE_INSTANCE]._+
    In lookupBRLWA()+
    Found HBR product = ESSBASEPRODUCT_+
    List of Web Applications for ADMINSERVICES_WEB_APP =_+
    com.hyperion.hit.registry.LogicalWebAppComponentImpl@7b56e59d+
    Using Web Application: Default+
    Found HBR product = ESSBASEPRODUCT_+
    HBR LWA Component = Default+
    Default HBR = http://movmkn.na.bayer.cnb:10080/eas+
    In getDBDetails()+
    Found HBR product = ESSBASEPRODUCT_+
    In lookupBRLWA()+
    Found HBR product = ESSBASEPRODUCT_+
    List of Web Applications for ADMINSERVICES_WEB_APP =_+
    com.hyperion.hit.registry.LogicalWebAppComponentImpl@7b56e59d+
    Using Web Application: Default+
    HBR Configuration Initialized successfully.+
    Setting HBR Mode to: 0+
    +_=2011-06-15 13:54:34,538 WARN [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' com.hyperion.hbr.core.AccessControlManagerServer - HBR repository is not configured. HBR will not be available._+
    Essbase® Administration Services - Version  11.1.2.0.00.462+
    Copyright © 1991, 2010 Oracle and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, for any purpose other than the recipient's personal use, without the express written permission of Oracle.+
    US Patent Number 5,359,724+
    US Patent Number 6,317,750+
    Current time stamp: Wed Jun 15 13:54:35 EDT 2011+
    Server started successfully+
    Waiting for client requests+
    +_<Jun 15, 2011 1:54:40 PM EDT> <Notice> <Cluster> <BEA-000197> <Listening for announcements from cluster using unicast cluster messaging>_+
    +_<Jun 15, 2011 1:54:40 PM EDT> <Notice> <Cluster> <BEA-000133> <Waiting to synchronize with other running members of EssbaseAdminServices.>_+
    +_<Jun 15, 2011 1:54:45 PM EDT> <Warning> <Log Management> <BEA-170011> <The LogBroadcaster on this server failed to broadcast log messages to the admin server. The Admin server may not be running. Message broadcasts to the admin server will be disabled.>_+
    +_<Jun 15, 2011 1:55:10 PM EDT> <Notice> <Security> <BEA-090171> <Loading the identity certificate and private key stored under the alias DemoIdentity from the jks keystore file D:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoIdentity.jks.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file D:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoTrust.jks.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file D:\Oracle\Middleware\jrockit_160_14_R27.6.5-32\jre\lib\security\cacerts.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Alert> <Security> <BEA-090152> <Demo trusted CA certificate is being used in production mode: [_+
    +_[_+
    Version: V3+
    Subject: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US+
    Signature Algorithm: MD5withRSA, OID = 1.2.840.113549.1.1.4+
    Key:  Sun RSA public key, 512 bits+
    modulus: 9550192877869244258838480703390456015046425375252278279190673063544122510925482179963329236052146047356415957587628011282484772458983977898996276815440753+
    public exponent: 65537+
    _Validity: [From: Thu Mar 21 15:12:27 EST 2002,_+
                   +_To: Tue Mar 22 16:12:27 EDT 2022]_+
    Issuer: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US+
    _SerialNumber: [    33f10648 fcde0deb 4199921f d64537f4]_+
    Certificate Extensions: 1+
    _[1]: ObjectId: 2.5.29.15 Criticality=true_
    _KeyUsage [_+
    KeyCertSign_+
    _Algorithm: [MD5withRSA]_+
    Signature:+
    _0000: 9D 26 4C 29 C8 91 C3 A7   06 C3 24 6F AE B4 F8 82  .&L)......$o...._
    _0010: 80 4D AA CB 7C 79 46 84   81 C4 66 95 F4 1E D8 C4  .M...yF...f....._
    _0020: E9 B7 D9 7C E2 23 33 A4   B7 21 E0 AA 54 2B 4A FF  .....#3..!..TJ._+
    _0030: CB 21 20 88 81 21 DB AC   90 54 D8 7D 79 63 23 3C  .! ..!...T..yc#<_
    +_] The system is vulnerable to security attacks, since it trusts certificates signed by the demo trusted CA.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=KEYNECTIS ROOT CA,OU=ROOT,O=KEYNECTIS,C=FR". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 3,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 2,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Server> <BEA-002613> <Channel "Default[1]" is now listening on 127.0.0.1:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Server> <BEA-002613> <Channel "Default" is now listening on 10.84.80.147:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[1]" is now listening on 127.0.0.1:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure" is now listening on 10.84.80.147:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <WebLogicServer> <BEA-000358> <Started WebLogic Independent Managed Server "EssbaseAdminServices0" for domain "EPMSystem" running in Production Mode>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Warning> <JMX> <BEA-149510> <Unable to establish JMX Connectivity with the Adminstration Server AdminServer at <JMXServiceURL:null>.>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to ADMIN>_+
    +_<Jun 15, 2011 1:55:11 PM EDT> <Notice> <WebLogicServer> <BEA-000360> <Server started in ADMIN mode>_+
    +_<Jun 15, 2011 2:24:04 PM EDT> <Notice> <Log Management> <BEA-170027> <The Server has established connection with the Domain level Diagnostic Service successfully.>_+                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            

    What I am saying is when you start up the configurator it checks the information in reg.properties so the configurator can connect to the shared services registry and retrieve information, if the password changed and you started up the configurator I would assume that it could not connect to the registry.
    Anyway seeing as you are this far along have you tried updating the password for foundation database in the configurator and then redeploying the web application, does foundation start up?
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Shared Services 11.1.1.3 - Problem importing Bus Rules from LCM Exports

    Hi,
    We have some Bus Rules in Calc Mgr that are named the same as the corresponding webform. For instance, a bus rule may be named '2.1.4 - Budget Load'. When we export all bus rules and then try and import them in to target (can be same server), they say they were successful, however none show up in Calc Mgr. After exhaustive testing, we took out the period (.) in the name and made it '2_1_4 - Budget Load' and it worked fine and migrates ok. My question is if anyone knows if this is a know issue bug or are periods not allowed like parens in Bus Rules names? It's weird as I swear this was working on a earlier version of Shared Services. We are upgraded to the latest patch on Shared Services too.
    Anyone have an older version of 11.1.1.3 Shared Services that they can test this on for me? Thinking Oracle may not have regression tested :)

    Straight from Oracle Support.... What a joke their regression testing is.....
    Thank you for your updates.
    I found the following Bug for 11.1.1.3. It is as follows :
    "Bug 8489999 - Filenames without ext, with artifact ids containing "." are not migrated. "
    According to the Development Team, it is validated with Drop 5 build 17.
    When discussing this issue with the Development Team earlier today, they wanted to check if this behaviour is noticed even when using 'admin' and Application Owner Account.

  • IC WebClient Shared Services Business Roles

    Dear All
    I have a question regarding the some of the IC Webclient Shared Services roles provided by SAP.
    I know that as of CRM 7.0 EHP 1.0 SAP provides separate roles for Accounting Interaction Center, Employee Interaction center and ITDS- IT HelpDesk Role along with a  Shared Services Agent Role.
    I want to know that  is it recommended to combine the Accounting Interaction Center, Employee Interaction Center and IT HelDesk role into one role or the opporsite way of using separte roles for separate functions.
    Thanks
    Tarang

    Hello
    Well...it depends.
    If you want your agents to handle all types of calls and you don't have a big-big company with many employees and a big support desk, the best option (due to maintenance reasons) is keeping everything in a single business role with a multi account identification profile.
    On the other hand, if you have agents with separate and independent account, IT and employee tasks and your business processes are different depending on who is on the phone, you need three different business roles.
    So, to summarize, it depends on your project needs and your company size.
    Regards
    Joaquin

  • Shared Service Accounting with SAP PCM

    Good afternoon colleagues,
    I'd like to have more detailed information about using PCM for the service cost accounting shared service based.
    I want to understand how to integrate a shared service model with an ABC or basic costing model and if it's possible to ensure balancing between the costs that are allocated at enterprise level and those managed at service providers level (Shared Service).
    I will try to be clearer....
    An ABC model operates starting LineItem and useing center of responsibility, activities and cost objects dimensions. Instead Service dimension, which allows an automatic cross-charging accounging is disconnected from the line item costs .... How may I recovery linkage between LineItem value and the service cost? Is it possible?
    Thank you very much for your availability.
    Giuseppe

    Hi Thomas,
    you gave me a good idea
    I submit another request .... could I use the service attribute at  activity level and the grid summaryactivityvalue?
    As following modelu2026
    Act1 --> Actatt S1
    Act2 --> Actatt S1
    Act3 --> Actatt S2
    Service 1: rule cellvalue = summaryactivityvalue(,,,S1) Service 2: rule cellvalue = summaryactivityvalue (,,,S2)
    so I can use the calculations already carried out at ABC with the use of LineItem and provides balancing with the cost determined at the level of activity.
    Unfortunately, sometimes it is not immediately make the link between LineItem and service, there are LineItem covering several services in amount not defined (joint costs)
    thanks again for Your clear reply,
    Best Regards
    Giuseppe

  • Creating data server for Hyperion Shared Services (HSS)

    Hey Gang,
    Has anyone had experience in creating a Data Server for Hyperion Shared Services (HSS) using the java API? I know HSS uses Native Directory, but to be compliant the Hyperion folks recommend using the java API strictly to get access to the users, groups, etc.
    Anyone have experience with this, or perhaps at least how to get ODI to kick off a java file to pull the data needed? What effort would be needed in ODI, is it straight forward or would I have to develop a technology or something to integrate into ODI?
    Thanks.

    Thanks for the quick reply John. I am trying to get user and group information, and also doing some complex manipulation. I need this to verify user access and some other stuff. I will not always have access to HSS and cannot always export the information, thus the need to use the HSS java API.
    I'm trying to pull it out of HSS and put it into an Oracle table in a standard format where I'll use the information and do reporting off of it. I've developed a java class that does migrates the data over, but its crude and I'd like to move it into ODI with some of our projects that are currently doing the same thing with other ERP such as Ebiz and Peoplesoft.
    If I can recode some of the java in ODI, how would I go about doing that. Where would I include the libraries, etc.? is there a tutorial or a place where I can get started on that.
    Thanks for all the help.

  • Troble configuring Hyperion Shared Services with SQL Server 2005

    I recently installed SQL server (SQL SERVER 2005) in my machine and then am trying to install Hyperion (9.3.1) products. I started with Shared services. It was installed successfully. Problem is occuring when am trying to configure Shared service with SQL database using Hyperion Configuration utility (9.3.1)
    The error which is popping up is
    Unable to connect to the database for the product Hyperion Shared Services.
    Things which I tried from my end
    1. Made sure TCP IP Protocol was enabled in SQL server configuration server.
    2. hypuser was created in SQl server.
    3. hypdb was created in SQL server.
    4. Was having dynamic IP address so install Loopback adapter to obtain Static IP address and port.
    5. Port and IP address was correct.
    Let me know where I am going wrong.
    Any help will be greatly appreciated.

    Finally got it fixed firewall settings needed to be change : This document helped me a lot to troubleshoot the issue
    An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) (Microsoft SQL Server, Error: 2)
    This problem may occur when SQL Server 2005 is not configured to accept incoming local and remote connections, which is disabled by default in SQL Server 2005 Express Edition, SQL Server 2005 Developer Edition and also SQL Server 2005 Enterprise Edition. To solve the connection forbidden problem, SQL Server 2005 needs to configure to allow incoming local and remote connections.
    Firstly, ensure that SQL Server 2005 is configured properly to allow incoming connections on the instance of database server, else enable and turn on the local and remote connections setting.
    Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Surface Area Configuration.
    On the “SQL Server 2005 Surface Area Configuration” page, click Surface Area Configuration for Services and Connections.
    On the “Surface Area Configuration for Services and Connections” page, expand Database Engine tree, click Remote Connections.
    Select Local and remote connections, or Local connections only which applicable only if there is no remote system tries to connect to the SQL Server, useful when you just trying to connect and authenticate with the server after installing.
    Select the appropriate protocol to enable to local and/or remote connections environment. To ensure maximum compatibility, select Using both TCP/IP and named pipes.
    Click Apply button when done.
    Click OK button when prompted with the message saying that “Changes to Connection Settings will not take effect until you restart the Database Engine service.”
    On the “Surface Area Configuration for Services and Connections” page, expand Database Engine, then click Service.
    Click Stop button to stop the SQL Server service.
    Wait until the MSSQLSERVER service stops, and then click Start button to restart the MSSQLSERVER service.
    Secondly, SQL Server Browser service has to be enabled to allow for local and remote connections if SQL Server 2005 is running by using an instance name and users are not using a specific TCP/IP port number in the connection string.
    Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Surface Area Configuration.
    On the “SQL Server 2005 Surface Area Configuration” page, click Surface Area Configuration for Services and Connections.
    On the “Surface Area Configuration for Services and Connections” page, click SQL Server Browser.
    Select Automatic as the Startup type to start SQL Server Browser service automatically every time system starts.
    Click Apply button.
    Click on Start button to start the service immediately.
    Click OK button.
    Finally, if remote computer needs to connect and access SQL Server, an exceptions in Windows Firewall included in Windows XP SP2 (Service Pack 2), Windows Server 2003 and Windows Vista needs to be created. If you’re using third-party firewall system, the exception rules also needed to be created to allow external remote connections to the SQL Server 2005 and SQL Server Browser Service to communicate through the firewall, else connections will be blocked. Consult the firewall manual for more details. Each instance of SQL Server 2005 must have its own exception, together with an exclusion for SQL Server Browser service.
    SQL Server 2005 uses an instance ID as part of the path when you install its program files. To create an exception for each instance of SQL Server, you must identify the correct instance ID. To obtain an instance ID, follow these steps:
    Click Start button, then go to Programs or All Programs, then select Microsoft SQL Server 2005, followed by Configuration Tools. Click and run the SQL Server Configuration Manager.
    In “SQL Server Configuration Manager”, click the SQL Server Browser service in the right pane, right-click the instance name in the main window, and then click Properties.
    On the “SQL Server Browser Properties” page, click the Advanced tab, locate the instance ID in the property list.
    Click OK button.
    Then create an exception for SQL Server 2005 in Windows Firewall.
    Click on Start button, the click on Run and type firewall.cpl, and then click OK. For Windows Vista, type firewall.cpl in Start Search box and press Enter key, then click on Allow a program through Windows Firewall link on left tasks pane.
    In “Windows Firewall”, click the Exceptions tab, and then click Add Program.
    In the “Add a Program” window, click Browse button.
    Click the C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe executable program, click Open button. MSSQL.1 with is a placeholder for the instance ID that is obtained from previous procedure. Note that the path may be different depending on where SQL Server 2005 is installed.
    Click OK button.
    Repeat steps 1 through 5 for each instance of SQL Server 2005 that needs an exception.
    For SQL Server Browser service, locate the C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe executable program, and click Open button.
    Click OK button.

  • Not able to log-on workspace/shared services after new inst thru index.jsp

    Dear Specialist Team,
    I m Kalyan, new to HFM product installation. I have completed successful EPM installation with the help of user guides from Oracle.
    Installed on my local machine, able to work on Planning / Essbase Admin server, but not able to log-on to workspace and shared services on the local host link.
    Checked many things like Services running properly, Diagnostics report. All are positive. Using IIS 7.
    I m able to see this link "*http://localhost:9000/workspace*/", when I click on the Launch Application a blank window gets opened on Popup and nothing is visible it says loading for long time on this link "*localhost:9000/workspace/index.jsp*".
    Tried using different browsers, but unlucky. Is there anything I m missing with java or browser or something else?
    Please help me to sort this, so that I can log-on and proceed with application usage.
    Regards,
    Kalyan

    John's support document related to the browser settings is the best, however if you do not have access to support document or are using Firefox you can try installing an add on found at -->
    https://addons.mozilla.org/en-US/firefox/addon/remote-xul-manager/
    and restart Firefox...
    Once the browser is restarted..you can find the add on at Firefox --> Web Developer --> Remote XUL Manager
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    Please mark answers as helpful or correct for others to find them easily

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    I executed a manual refresh of SS security in EAS after provisioning a new externally authenticated user and the refresh failed. I researched the issue in the log files, and the automatic daily refresh I have set to run via the config file has been failing since the last recycle of services (complete stop and start of services from reliable scripts).
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    I'm approaching desperation, I cannot provision new users in a production environment...
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    Failure message:
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    2010-09-23 07:12:21,062 ERROR [Thread-4] 60:1101:JNDI error.[Root Cause: 27:1062:Failed to connect to the user directory Cabot. ] com.hyperion.css.spi.impl.msad.JNDIHelper.getURLContext(Unknown Source)
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    2010-09-23 07:12:21,062 WARN [Thread-4] Failed to update Cache for provider Cabot[Root Cause: 60:1101:JNDI error. ] com.hyperion.css.spi.impl.msad.MSADCacheUpdater.refreshProviderCache(Unknown Source)

    We are using 11.1.1.3. We had the same issue you described. External users could login to all applications, but all security refreshes failed (in both EAS and Planning) with the failure error in your original post. The patch our consultant applied was "Shared Services Service Fix 11.1.1.3.06" per Oracle support. The following entries in our SS client log are what prompted Oracle's remedy (after several weeks of escalation):
    2010-09-24 15:01:38,110 ERROR [Thread-54] 27:1112:Failed to connect to <ldapserver> at <portnumber>. com.hyperion.css.spi.impl.ldap.LDAPProvider.isAvailable(Unknown Source)
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    2010-09-24 15:01:38,110 ERROR [Thread-54] 32:1062:Failed to connect to the user directory <ldapdirectory>. com.hyperion.css.spi.CSSManager.pingConfiguredProviders(Unknown Source)
    2010-09-24 15:01:38,110 DEBUG [Thread-54] getRolesListForEntries() failed : [43842 ms]
    Edited by: 799357 on Oct 4, 2010 12:33 PM
    Edited by: 799357 on Oct 4, 2010 12:38 PM

  • Essbase App disappering in Shared Services v 11.1.2.2

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