Device autorization failure

i boought an ebook on a store but i can only read it on the pc.
when i try to autorize the ebook reader on ipad, bluefire, the message is"...expired...",something like that.
When i use another ebook reader, neosoar, it says: password incorrect!!!!
i did the access on the adonpbe site ti test the password and it's ok!
SOmeone told me to connect my ipad to the pc via usb but nothing happens, maybe i have ti pass throgh itunes.
please help me

The device is a Binatone KidzStar ereader. It doesn't a[[ear in the supported ist, but as ADE tried to athorise it whr=en I first plugged it in, I think it must be possible to authorise the device aqnd this would have been done if my server hadn't gone down.
The authorising screen was displayed and the green profress bar had moved about a quater f of the way across the screen when the sever went down.There was no error message but when I plug the device in , it doesn't appear on the left side opf the ADE screen,. and ADE deoes not offer to authorise it., I have tried deleting the Digital editions fiolder as you suggest, but this hasn't wo9rked ADE simply recreates the folder.Looks like I'm stuffed>

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ACS + Device Authorization Failure

Good Afternoon:
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SIP Device Registration Failure

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running CM 9.1(2) and trying to add an ALtigen IP phone as a 3rd party SIP device. Getting SIP REG FAIL on the phone. I followed the link below but still the same results. Any ideas on where to start troubleshooting this?
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Hi Scott.
Which parameters did you configure on your sip phone.
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Sent from Cisco Technical Support iPhone App
Sent from Cisco Technical Support iPhone App

RME Device Collection failure/UserTracking Hostname

A couple of months ago I upgraded our 2 old 6500 to a pair of 6509 running as a Virtual Switching System. Now I am having 2 problems that I hope are related. The first problem is that RME fails when it tries to do an inventory. The message I get is: "Failed (Device Collection Failed. Device side issue)."
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RME 4.2.0
IOS Version 12.2(33)SXI
[ Tue Dec 29 20:26:51 CST 2009 ],WARN ,[Thread-22],com.cisco.nm.rmeng.util.logger.XDILogger,67,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib,g$eval,140,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch:ContainmentAGI_ENTITY_Mib:g$eval:populating ContainmentAG failed for Entity's AGI, falling back to Cisco-STACK-Mib AGI...
[ Tue Dec 29 20:26:51 CST 2009 ],ERROR,[Thread-22],com.cisco.nm.rmeng.util.logger.XDILogger,57,com.cisco.nm.xms.xdi.SdiEngine,initAndEvalAGIs,385,rp Software (s72033_rp-IPSERVICESK9_WAN-M)
[ Tue Dec 29 20:28:40 CST 2009 ],ERROR,[Thread-22],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,721,Exception for device 172.21.90.1 is
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor10.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:711)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NumberFormatException: rp Software (s72033_rp-IPSERVICESK9_WAN-M)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.(CiscoVersionString.java:86)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
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at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:531)
... 1 more
[ Tue Dec 29 20:28:40 CST 2009 ],ERROR,[Thread-22],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,769,Unknown Exception
java.lang.NumberFormatException: rp Software (s72033_rp-IPSERVICESK9_WAN-M)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.(CiscoVersionString.java:86)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:531)
at java.lang.Thread.run(Thread.java:595)

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@ (note the 'Data Service reported bytes processed 0xB4E90ED' instead of 0x0)
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Device autorization failure

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