Device cannot be found - iPOD Touch 1st Gen, PC with Vista

An application prompted me to upgrade my iPOD Touch 1st Gen to 3.1.2 which I did. A problem occured during installation. The iPOD now locked to an image with an Itunes symbol and a cable. The iPOD resturns to this image also if i reset the device.
Neither PC or iTunes find the device. Any recommendation?
Håkan
Message was edited by: hengman

I would try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Similar Messages

CANNOT RESTORE MY IPOD TOUCH 1ST GEN AFTER UPDATE, WON'T RESTORE TO PREVIOUS IOS EITHER. hOW CAN i GET IT TO WORK? TO 3.1.1. IOS

My ipod worked until I purchased teh iOS 3.1.1 update from the apple store. Now my Ipod touch 1g will not even restore to the original iOs. How can I get it to update to the 3.1.1 version or restoer it. It worked fine prior to the update.

Just to give you an update, I got the iOS 3.1.3 installed (Even with the error messages 1602 & 1604). This is how I did it.
1. Turn off all spyware and antivirus
2. Open ITunes and purchase iOS and download (don't connect you ipod to the computer yet), don't select download and install. Close itunes after download.
3. My ipod was frozen with the connector and iTunes symbol in the screen, so I turned it off and with the usb plugged into the computer, hold the home button down (Puts it in recovery mode), now connect the end of the sync cord to the ipod, open iTunes and let it boot up. You should see the message that it found an ipod in recover and need to be restores. click ok and then select update.
4. This is where it will update and freeze again in restore. To continue update, leave the ipod connected (Don't touch it at all. Close iTunes and then reopen it. The connection should be made the the update should install.
It worked for me, maybe it will fro yo.

IPod Touch 1st Gen, Broken, with Product Service Plan. HELP, asap!

So, back in May 2008, I bought an 8GB iPod Touch.
Along with it, I bought a 5 year Product Service Plan.
Now, my iPod has had a lot of problems even after factory restoring.
I really want to get it fixed before I leave on a trip next month.
BUT, I'm unable to find the original receipt.
Is there a way that Best Buy has my receipt on file [a credit card was used] and verify that I was the original person who purchased the product?
Thanks!

Yep. They can either look up the receipt by your CC# or you telephone number. Or you can wait and a community connector should be able to assist you.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

IPod Touch (1st Gen.) Video Problem

I am using my iPod Touch (1st Gen.) with my 15" Macbook Pro. When syncing, iTunes recognizes all my songs and they sync, but it does not sync my videos (one of which was bought from iTunes). All videos play through iTunes so that's not a problem. I selected all the videos and selected "Create iPod and iPhone Version." This cut down about a gig of size but still doesn't sync.
I also tried selecting "Manually Manage Songs and Videos" and manually dragging the videos into the iPod area. This worked (so I thought). The iPod recognized the videos on the computer (diminished the correct amount of free space, etc.) but when I look at my iPod in the Videos section, there are none available. I rebooted the iPod, still no luck.
I'm lost- anyone have any ideas? Here's some extra information if it helps:
-Running 3.0 on the iPod
-Mac OSX 10.5.7 on the Mac
-iTunes 8
-16 gig iTouch (10.99 GB Audio, 102.4 MB Apps, 161.8 MB Other, 1.08 GB Free, 2.33 GB Video [Supposedly])
If you need any other information, I'd be happy to supply it (other than my social security number, etc. ;))

Why don't you post this inquiry to the appropriate forum mate?
Just follow the link: http://discussions.apple.com/category.jspa?categoryID=221

Will ipod touch 4 gen work with windows vista service pack 1?

Will ipod touch 4 gen work with vista service pack 1?

All Apple says is:
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
Does it work/sync with SP1?
Why not update to latest Vista?

I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?

Have you tried:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Ipod touch(1st gen) stuck in recovery mode and cannot restore??

I just bought a used ipod touch 1st gen. It was fully functional before I wiped it. I wanted to remove all of the other person's music and personal info before I started using it. I also wanted to update ios. I wiped it and when it restarted it was in recovery mode. I have tried to restore it and I keep getting an error message that it could not restore unknown error has occurred (1). I have tried troubleshooting and going through all of the steps that Apple suggests and nothing has worked. Any suggestions? I just want it restored and updated to the latest ios that will work with it (3.1.1 I believe) I don't know what to do at this point.

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Touch 1st gen - cannot connect to wi-fi

Hi,
Am having a persistent wi-fi connection problem with my iPod Touch 1st gen, which I just bought second-hand. Any advice gratefully appreciated, as I have not been able to find a solution on the forums so far.
THE PROBLEM
The iPod detects the signal from my home wi-fi router. When I try to connect, it invariably gives the error message "Unable to join the network [name]". I have 2 laptops and an iPhone running on this network with no problems.
TROUBLESHOOTING TRIED
- upgraded to latest version of iTunes
- upgraded to latest version of iPod Touch software
- upgraded to latest version of router firmware
- removed all encryption on wireless signal (no WPA/WEP etc enabled)
- reset wireless settings on iPod
- removed all content from iPod & did a full restore & resync
Please help! Thanks in advance

I had the same trouble for about a year. Tried everything. This finally did it-
settings-wifi-other
manually enter network name, select WEP for security
enter password once network found
After this, the network address field was still initially blank, I toggled back and forth, then the address info just appeared, all good after that!
Everything else was a waste of time
It may help to clear Safari history and cache first (mine happened to be cleared after the unsuccessful reset}
Apple called it a hardware issue, and wanted me to send it in. Repair cost was near or more than replacement cost. This all started after 2.2.1 update - my best assumption was that the update over-clocked the wifi, and fried it. That didn't make sense to me, as it could still show the networks.
Hoe this helps you. The itouch was running 3.1.3 when I tried this last night.
Hope this helps! Reply back with your success stories!

IPod Touch 1st Gen and 3.1 update DELETES volume slider

I had a perfectly working iPod Touch 1st Gen/16GB until I updated to 3.1 software. Now I do not have a volume slider.
Yes headphones are in but there is no place to adjust the volume. There is previous, next arrows and play and pause AND its centered in the rectangular area, but no volume slider.
I have restored it 3x in various ways. I have tried 5 times to downgrade the operating system but ALWAYS get an error, so it never completes. Of course the ipsw files where found using google because there isn't any links that work on Apple's site for previous iPhone software. If I try to restore to 3.1 right after that it goes through perfectly.
So it seems that Apple has locked out downgrading once you upgrade! All I want is my volume slider back. How can I get it back if 3.1 deletes it everytime and I can't go back to the previous operating system?
Thank you.

I too have had this exact same problem, except that I was running 3.0 and hadn't updated to 3.1. I put my ipod on the table overnight, after listening to it, and when I picked it up the next morning, theres no volume slider. I never even unplugged the headphones. Double clicking the home button while on the home screen would bring up the popup to skip songs, and there it says "Dock Connection" even though it not connected to a computer. Multiple reboots an no effect. I've tried different sets of headphones, to no effect. Its like the iPod isnt detecting them being plugged in. The worst part is i DO get sound in the headphones, but no volume control, and the sound level is turned really low. So the headphones ARE working.
I updated to 3.1 just now, and the problem has NOT been fixed. Theres no way anywhere in the settings to adjust the volume. Theres only a limit slider, so I have no way to turn up the volume loud enough to actually HEAR things.

Ipod touch 1st gen won't show in itunes

I have tried all of the following:
restarted computer
restarted iPod
downloaded newest version of iTunes
reset settings on iPod
try all USB ports on my mac
try all of my various ipod cables
NOTHING WORKS! will not show up in iTunes.
Here are the specs of my devices:
iPod Touch 1st Gen: iOS 3.1.3
iMac: 2.4 GHZ Intel Core 2 DUO running Mac OSX 10.5.8
I really want to update my iPod touch...have no idea why this will not show up in iTunes.
PLEASE HELP!!!!!!!

Here is the help article that actually worked:
http://support.apple.com/kb/TS3540
a lot of work, but it finally is syncing.

IPod Touch 1st gen to iTunes connecting speed

I'm an iPod Touch 1st gen newbie on iOS 3.1.3; My question is when connecting the iPod to iTunes 10.1.1 how long does it normally take for the device to show up? When connecting an iTouch that's OFF (connection turns it on), I find it probably takes 5-8 minutes for the device to show up. I'm left sitting there not sure if I need to do something. Should the device be ON? When using my iPod Nano (2nd gen) it shows up on iTunes very fast and I see the device on the Desktop. iTouch doesn't show up on the Desktop as a connected device even though Finder options is checked on so iPods are recognized. Otherwise, all is well and great with the device. Thanks.

iPod touches and iPhones are not recognized as disk drives and therefore will not appear on the Desktop. I would say that 5-8 minutes to be recognized by iTunes is not normal, however.
You might want to focus your efforts on your Mac. I would check/repair permissions on the HD, remove all earlier instances of iTunes, make sure you are running the latest version of OS X that you can (I think 10.5.8 is the latest you can use). You might have to uninstall iTunes and download/reinstall. The correct way to do that is in http://support.apple.com/kb/HT1224

IPod touch 1st gen goes into recovery mode after shut down or lock

Alright, so I bought a used iPod touch 1st gen from a friend. It was working fine for a few weeks until it started shutting off and going into recovery mode when I locked or turned it off. When off, half of the times I can do a hard reatart and hold the home and hold buttonsand it will turn on. The other times it will just come up with a white screen. When I plug it into my computer, it says it has to be restored. And this is an ongoing loop that I cannot seem to fix. I looked up my serial number and it says it's out of warranty.
So my first question is, is there anyway I personally can fix this problem, or do I have to take it to Apple? My second question is, what are their policies on iPods that were bought used from someone else? And is there a way for me to get a warranty on it to get it repaired if I can't fix it myself or do I have to pay full price on replacement or repairs?

Welcome to Apple Discussions
Did you let iTunes restore it? Has the problem continued? The article below discusses how to put your iPod into a recovery mode so you can fix it.
http://support.apple.com/kb/HT1808
As to your warranty, you no longer have one. Apple will, for a fee, repair your iPod if it needs repairing. There are independent shops who can do it as well - just Google them.

IPod Touch - 1st Gen - iOS 3.1.3 "can't connect"

Hello I have an iPod Touch - 1st Gen with iOS 3.1.3. After each update of iTunes I get this same problem... I'll connect it to the PC and then iTunes will see it and start to sync up. After a min or so it will say that it can't sync because it can't find the iPod... Can someome help please?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable and USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

My ipod touch 1st gen keeps on saying when i come to download an app it says update required this app requires ios 4.3

my ipod touch 1st gen keeps on saying when i come to download an app it says update required this app requires ios 4.3 please help

Sorry, but there is nothing you can do other than buy a newer iPod. A 1st-generation iPod touch cannot run any version of iOS later than 3.1.3 and hence cannot run any app that requires a newer version.
Regards.

Ipod touch 1st gen won't sync calendar with mobile me

all...
upgraded the mobile me as requested by apple, now my calendar in my ipod touch (1st gen) won't sync with the calendar in my mobile me... connected ipod touch to the imac (newest quad-core i5) and it has the most updated os 3.1.3... help please!!!

Your iPod touch doesn't support the new MobileMe calendar system. I found this information here:
http://support.apple.com/kb/HT4264

Device cannot be found - iPOD Touch 1st Gen, PC with Vista

Similar Messages

Maybe you are looking for