Device Center in RME 4.3.1

Hi
Aftetr upgrade RME from 4.3.0 to 4.3.1 some posibilities in Device Center has disappeared . I have got only Create Collector in Managment Tasks tab. I can't see when has inventory and archive config been polling.
Screen is in attachment.

this is CSCtc21648. You need to contact TAC to get the patch.
CSCtc21648 Bug Details
RME links and info missing from Device Center after upgrade
Symptom:
The Resource Manager Essentials tasks and reports are missing from the Device Center. Additionally, all RME-related device information is also omitted.
Conditions:
This occurs after applying the RME 4.3.1 EnergyWise service pack.
Workaround:
A workaround is available by contacting the TAC

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Hi Chander,
Share the screen shot to Syslog Collector status.
Thanks-
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LMS 3.2 SP1 RME showing no records in syslog report while shows same report in device center

Hi All,
I have LMS 3.2 SP1 installed on windows 2003 server with 2 GB of RAM, its doubled swap space and with 230 GB of partition assigned to it.
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CiscoWorks LMS3.2 device selectability in RME Config Management

Hello
All of a sudden we are unable to select individual devices in RME / Config Management, devices appear grayed out, we are able to select the whole device group and run the job but not individual devices. If we go to Device Center we can select individual devices and perform tasks.
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Please try to break the integration with the following procedure:
CiscoWorks to local login mode (bring down ACS integration)
1. Stop the daemon manager using:
On Windows: net stop crmdmgtd
On Solaris: /etc/init.d/dmgtd stop
2. Execute the following script:
On Windows: NMSROOT/bin/perl ResetLoginModule.pl
On Solaris:/opt/CSCOpx/bin/ResetLoginModule.pl
3. Start the daemon manager using:
On Windows: net start crmdmgtd
On Solaris: /etc/init.d/dmgtd start.
Note: You must have appropriate privileges on the system
Windows = Administrator
Solaris = root
After this check if you are able to perform all the tasks without being integrated with ACS and then integrate again, but in CW Common Services>Server>Security>AAA Mode Setup, please do not check the Application Registration box.

Device center doesn't show "config" options

LMS 3.2.1 device center doesn't show options related to config management, only "Tools" and "Reports"

If that's the case, then the database entries must still be pointing to an old version of RME. The application registration and database records must match exactly for task entries to show in Device Center. You'll need to open a TAC service request (use the Open Service Request link in the Actions panel of this thread), and TAC can walk you through the procedure to modify the database records to point to RME 4.3.2.

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Hello,
i set up a shadow IPSLA router to measure UDP jitter in our network, which is working fine. I'd like to ask why the statistics are not showing up in the Device Center Performace details.
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Yes I did get that issue resolved with the Help of TAC. They said that I was hitting a particular bug: CSCtc21648
No idea if you are hitting the same bug or not but here is the information that I was given.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtc21648
Bug Details
RME links and info missing from Device Center after upgrade
Symptom:
The Resource Manager Essentials tasks and reports are missing from the Device Center. Additionally, all RME-related device information is also omitted.
Conditions:
This occurs after applying the RME 4.3.1 EnergyWise service pack.
Workaround:
A workaround is available by contacting the TAC

Functions Missing in Device Center - Management Tasks

I have just upgraded to LMS3.2, and have noticed that the only management task listed is "Create Collector". The Summary panel is also no longer displaying information relating to Error Messages etc.
LMS has been patched up to RME 4.3.1 and Campus Manager 5.2.1. I have also run the Perl script to add the new modules to ACS.
I am running from an account that has full administrative rights. Can you assist?

Joe - attached is a screenshot of the Device Center Screen
Jon

LMS 2.6: Can no longer find devices in Device Center

Hi,
I recently went through the excercise of renaming our 3 CiscoWorks servers to be the same name as the server itself was named. This was because of a Jrm server problem that we started experiancing.
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Regards
Jeff

Oops. You are correct, I didn't do that step.
Trying to do it now though using the following command after running the net stop crmdmgtd command (on all the servers):
D:\CSCOpx\log>dbisqlc -c "uid=cmfDBA;pwd=*******;eng=cmfEng;dbf=D:\CSCOpx\databases\cmf\cmf.db" -q update PIDM_app_device_map SET app_hostname='HP1813' where app_hostname='GEB'
I get a the following pop up error message:
Error at line 1
Specified database file is already in use
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CiscoWorks Web Server
CWCS Cmf database engine
CWCS rsh/rcp service
CWCS syslog service
CWCS tftp service
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Regards
Jeff

Device Center page blank for all devices.

Common Services - 3.0.5
Campus Manager - 4.0.9
Cisco View - 6.1.5
RME - 4.0.5
DFM - not installed
LMS 2.6 Device Center -> Device Summary pane is blank.
I can Ping, traceroute the devices. Devices appear as Normal under RME...
Last Change - Server Restart after re-setting casuser.
I also see following error messages in stdout.log file:
[ Tue Feb 12 14:59:23 CET 2008 ] INFO [DCRInteractor : isApplicationManagingDevice] : Inside isApplicationManagingDevice function with AppID=IE-CW__RME__4.0 and deviceid 4542
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/InventoryCollectionSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&devCenAction=true&window_name=Inventory
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/InventoryCollectionSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&devCenAction=true&window_name=Inventory
java.lang.NullPointerException
at com.cisco.nm.cmf.devicecenter.action.LinkThread.run(Unknown Source)
[ Tue Feb 12 14:59:23 CET 2008 ] INFO [DCRInteractor : isApplicationManagingDevice] : Returning true
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/cwhp/NSLookupSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/SyslogDeviceCentre.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&window_name=Syslog+Analyzer
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/ChangeAuditDeviceCentre.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&window_name=Change+Audit
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/DcmaCompareConfig.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&action=lastConfigChange
[ Tue Feb 12 14:59:23 CET 2008 ] INFO [DeviceCenterAction : extractLinkInfo] : Constructed Link taskURL is http://10.1.0.19:1741/rme/SwimSlimAction.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&wizAction=Next&wizid=swimDevImpSelImgs
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : Server returned HTTP response code: 503 for URL: http://IE-CW:1741/cwhp/NSLookupSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri
java.lang.NullPointerException

If the devices appear normal then there is nothing wrong with RME. Backup the database. First reboot the device to check if this works. If this doesn't work upgrade the RME version.

No information In Device center

We have LMS3.2, CS3.3, RME4.3.1and fully Integrated with ACS, Some devices are appared in device center without any information but they managed corrctly in RME.
Invetory poll job is succeed and Sync Archive job is
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mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
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mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman","serif";
mso-fareast-font-family:"Times New Roman";}
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/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
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mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;}
I opened TAC and the problem is solved but now the problem back again for certain of devices as attached ... and when apply the SQL I get :
SQL Statement:
UPDATE PIDM_app_device_map SET app_version='4.3.1' WHERE app_name='RME'
and app_hostname='sec5-12'
*** Error ***
Primary key for table 'PIDM_app_device_map' is not unique (DBD: execute failed)

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Hi AlanG,
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So, that, in addition with removing all partnerships on both the machine and the treo (and after restarting my phone) it finally connected.
Wow. What a remarkable pain. Let's hope it keeps working.
Post relates to: Treo 700w (Verizon)

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I think this is what you need. you can find the Microsoft product support lifecycle in here:
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We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

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Please check this
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We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

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Hello,
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thanks!
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