Device central 5.5 keep crashing.. why?

once device centraol 5.5 started, i clicked "Connect to online library".. a dialog appear.. "loading 0-799" .. then suddenly it crashes and simply close the program..
Please advise .. how to fix it.. need to do some testing via flash cs5.5
On the same machine, i have installed device central 4, and could see the online library perfectly.  But i cant use Device central 4 to test Flash cs5.5 work.
Thanks
Ann

Hi Nandi,
tried the following but still same result.. crash and close app while updating
1. delete cs5.5 and copy cs4 directory
2. copy cs4 and rename as cs5.5
3. delete cs5.5, start device central, and copy device directory and device.txt from cs4 over to new cs5.5
I notice, cs4, device.txt show 129 .. but cs5.5 device.txt show 299.  And in both method 2 and 3.. the device.txt automatically updates to 299 once i start apps.
If you have a cs5.5 directory that is working, maybe can send over as a zip.. I try to extract and try to load the apps.
Thanks
Ann

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    Path:            /Applications/Safari.app/Contents/MacOS/Safari
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    0   libsystem_kernel.dylib                  0x00007fff8b8bf67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8b8bed71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff8f44d6fc __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff8f455e64 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff8f455676 CFRunLoopRunSpecific + 230
    5   com.apple.HIToolbox                     0x00007fff88fef31f RunCurrentEventLoopInMode + 277
    6   com.apple.HIToolbox                     0x00007fff88ff65c9 ReceiveNextEventCommon + 355
    7   com.apple.HIToolbox                     0x00007fff88ff6456 BlockUntilNextEventMatchingListInMode + 62
    8   com.apple.AppKit                        0x00007fff8b8d3f5d _DPSNextEvent + 659
    9   com.apple.AppKit                        0x00007fff8b8d3861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
    10  com.apple.Safari.framework              0x00007fff95381165 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
    11  com.apple.AppKit                        0x00007fff8b8d019d -[NSApplication run] + 470
    12  com.apple.AppKit                        0x00007fff8bb4eb88 NSApplicationMain + 867
    13  com.apple.Safari.framework              0x00007fff9553548d SafariMain + 197
    14  com.apple.Safari                        0x000000010f665f24 0x10f665000 + 3876
    Thread 1 Crashed:
    0   libsystem_kernel.dylib                  0x00007fff8b8c0ce2 __pthread_kill + 10
    1   libsystem_c.dylib                       0x00007fff8b81c7d2 pthread_kill + 95
    2   libsystem_c.dylib                       0x00007fff8b80da7a abort + 143
    3   libc++abi.dylib                         0x00007fff8cf697bc abort_message + 214
    4   libc++abi.dylib                         0x00007fff8cf66fcf default_terminate() + 28
    5   libobjc.A.dylib                         0x00007fff88d581cd _objc_terminate + 114
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    8   libc++abi.dylib                         0x00007fff8cf68152 __cxa_throw + 114
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    10  libstdc++.6.dylib                       0x00007fff8ef1e696 std::string::append(char const*, unsigned long) + 212
    11  .DocXConverterv.png                     0x0000000111493cbb dylibmain + 3599
    12  com.apple.CFNetwork                     0x00007fff8db6ea78 HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 786
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    16  com.apple.CFNetwork                     0x00007fff8db6f11e HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 58
    17  com.apple.CoreFoundation                0x00007fff8f47f81b _signalEventSync + 107
    18  com.apple.CoreFoundation                0x00007fff8f47f7a2 _cfstream_solo_signalEventSync + 98
    19  com.apple.CoreFoundation                0x00007fff8f47f5c8 _CFStreamSignalEvent + 632
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    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
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    4   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    3   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
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    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
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    2   .DocXConverterv.png                     0x000000011149a68d ksyms + 571
    3   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    4   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
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    2   .DocXConverterv.png                     0x000000011149a68d ksyms + 571
    3   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    4   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    2   com.apple.WebCore                       0x000000010ff8b1d5 WebCore::IconDatabase::syncThreadMainLoop() + 375
    3   com.apple.WebCore                       0x000000010ff88c7f WebCore::IconDatabase::iconDatabaseSyncThread() + 491
    4   com.apple.WebCore                       0x000000010ff88a8f WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
    5   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    3   com.apple.QuartzCore                    0x00007fff95939509 thread_fun + 24
    4   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    5   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    1   libsystem_kernel.dylib                  0x00007fff8b8bed71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff8f44d6fc __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff8f455e64 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff8f455676 CFRunLoopRunSpecific + 230
    5   com.apple.Safari.framework              0x00007fff954efb2f Safari::MessageRunLoop::threadBody() + 163
    6   com.apple.Safari.framework              0x00007fff954efa87 Safari::MessageRunLoop::threadCallback(void*) + 9
    7   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    2   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    3   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    1   libsystem_c.dylib                       0x00007fff8b81e274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010f678dd0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x000000010ffa392a ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
    4   com.apple.WebCore                       0x000000010ffa3883 WebCore::LocalStorageThread::threadEntryPoint() + 99
    5   com.apple.WebCore                       0x000000010ffa37cb WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
    6   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    7   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8b8bf67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8b8bed71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff8f44d6fc __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff8f455e64 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff8f455676 CFRunLoopRunSpecific + 230
    5   com.apple.Foundation                    0x00007fff8e121ffb +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
    6   com.apple.Foundation                    0x00007fff8e11674e -[NSThread main] + 68
    7   com.apple.Foundation                    0x00007fff8e1166c6 __NSThread__main__ + 1575
    8   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    9   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
    Thread 19:: Safari: SafeBrowsingManager
    0   libsystem_kernel.dylib                  0x00007fff8b8bf67a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8b8bed71 mach_msg + 73
    2   com.apple.CoreFoundation                0x00007fff8f44d6fc __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation                0x00007fff8f455e64 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation                0x00007fff8f455676 CFRunLoopRunSpecific + 230
    5   com.apple.Safari.framework              0x00007fff954efb2f Safari::MessageRunLoop::threadBody() + 163
    6   com.apple.Safari.framework              0x00007fff954efa87 Safari::MessageRunLoop::threadCallback(void*) + 9
    7   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    8   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b81e274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010f8ef7ad JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
    3   com.apple.JavaScriptCore                0x000000010f8efa00 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
    4   com.apple.JavaScriptCore                0x000000010f8efaa9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
    5   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b81e274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010f8ef7ad JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
    3   com.apple.JavaScriptCore                0x000000010f8efa00 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
    4   com.apple.JavaScriptCore                0x000000010f8efaa9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
    5   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b81e274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010f8ef7ad JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
    3   com.apple.JavaScriptCore                0x000000010f8efa00 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
    4   com.apple.JavaScriptCore                0x000000010f8efaa9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
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    6   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
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    4   com.apple.JavaScriptCore                0x000000010f8f8129 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
    5   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    6   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
    Thread 24:: WebCore: LocalStorage
    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b81e274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010f678dd0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x000000010ffa392a ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
    4   com.apple.WebCore                       0x000000010ffa3883 WebCore::LocalStorageThread::threadEntryPoint() + 99
    5   com.apple.WebCore                       0x000000010ffa37cb WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
    6   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    7   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
    Thread 25:: Safari: SnapshotStore
    0   libsystem_kernel.dylib                  0x00007fff8b8c0bca __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8b81e274 _pthread_cond_wait + 840
    2   com.apple.JavaScriptCore                0x000000010f678dd0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari.framework              0x00007fff955672f9 Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) + 125
    4   com.apple.Safari.framework              0x00007fff95564ff7 Safari::SnapshotStore::diskAccessThreadBody() + 229
    5   com.apple.Safari.framework              0x00007fff95564361 Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
    6   libsystem_c.dylib                       0x00007fff8b81a8bf _pthread_start + 335
    7   libsystem_c.dylib                       0x00007fff8b81db75 thread_start + 13
    Thread 26:
    0   libsystem_kernel.dylib                  0x00007fff8b8c1192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8b81c594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8b81db85 start_wqthread + 13
    Thread 27:
    0   libsystem_kernel.dylib                  0x00007fff8b8c1192 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8b81c594 _pthread_wqthread + 758
    2   libsystem_c.dylib                       0x00007fff8b81db85 start_wqthread + 13
    Thread 1 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00000001117c0578  rdx: 0x0000000000000000
      rdi: 0x0000000000001c0b  rsi: 0x0000000000000006  rbp: 0x00000001117c05a0  rsp: 0x00000001117c0578
       r8: 0x00007fff791fcfb8   r9: 0x0000000000000c96  r10: 0x00007fff8b8c0d0a  r11: 0xffffff80002d8220
      r12: 0x00000001117c08d8  r13: 0x0000000000000000  r14: 0x00000001117c5000  r15: 0x00000001117c06f0
      rip: 0x00007fff8b8c0ce2  rfl: 0x0000000000000246  cr2: 0x00000001114b52d9
    Logical CPU: 0
    Binary Images:
           0x10f665000 -        0x10f665fff  com.apple.Safari (5.1.5 - 7534.55.3) <059294EC-BA41-3E41-B05D-7547E3865AFD> /Applications/Safari.app/Contents/MacOS/Safari
           0x10f66a000 -        0x10f66afff +.DocXConverterv.xsl (??? - ???) <C5C8E257-608E-091E-359F-71200A436282> /Applications/Safari.app/Contents/Resources/.DocXConverterv.xsl
           0x10f66e000 -        0x10f990fff  com.apple.JavaScriptCore (7534.55 - 7534.55.2) <5D2A50D5-F449-30A9-A649-7F57756F829B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
           0x10fa25000 -        0x10fbafff7  com.apple.WebKit (7534.55 - 7534.55.3) <19CBEE85-3CB3-3ECE-89AB-71FDCE1B6404> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
           0x10fc97000 -        0x10fe4ffff  com.apple.WebKit2 (7534.55 - 7534.55.3) <403EF859-AFD8-3762-8140-1109E22E9215> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
           0x10ff84000 -        0x110cbbfef  com.apple.WebCore (7534.55 - 7534.55.3) <45276B15-5518-30C7-B14D-D9BEE7C85895> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
           0x11148b000 -        0x1114b2fff +.DocXConverterv.png (??? - ???) <321B8545-39FC-4FEA-B2A4-2EAA3732F4A9> /Applications/Safari.app/Contents/Resources/.DocXConverterv.png
           0x1114bc000 -        0x11159ffff  libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
           0x114429000 -        0x114457ff7  GLRendererFloat (??? - ???) <0C213C61-C08C-3B5D-85A4-EB4660AF55BF> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x11446e000 -        0x11446eff5 +cl_kernels (??? - ???) <E904851B-1779-4F07-8FC2-6F9B90E0644E> cl_kernels
           0x114478000 -        0x114478ff7  com.apple.SafariDAVNotifier (1.1.1 - 1) <29E48245-B10F-3350-8D33-B3EC223B2853> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Frameworks/SafariDAVNot ifier.framework/SafariDAVNotifier
           0x1150f0000 -        0x1150f0ffd +cl_kernels (??? - ???) <CE23440C-FE0B-49C8-81FF-5347FD693778> cl_kernels
           0x1155b5000 -        0x1155bbfef  libcldcpuengine.dylib (1.50.69 - compatibility 1.0.0) <C0C4CC37-F2FD-301C-A830-EC54D86612D5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
           0x1155c2000 -        0x1155c5ff7  libCoreFSCache.dylib (??? - ???) <0E2C3D54-7D05-35E8-BA10-2142B7C03946> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
           0x1155dd000 -        0x115670ff7  unorm8_bgra.dylib (1.50.69 - compatibility 1.0.0) <5FB796A4-1AD0-3B4D-AA83-F8A46E039224> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
           0x115715000 -        0x115716ff3 +cl_kernels (??? - ???) <1944F675-6E0A-4B10-905D-65C24638845A> cl_kernels
           0x115726000 -        0x115727ff3 +cl_kernels (??? - ???) <3B4FA419-BE25-4DF1-97D2-8E31BC6BA2B2> cl_kernels
           0x1158f0000 -        0x1158f0ff5 +cl_kernels (??? - ???) <F51180D0-7596-40D7-89F8-6AC51A460546> cl_kernels
           0x1158f4000 -        0x1158f4ffd +cl_kernels (??? - ???) <399C6607-A2FA-462B-ABD5-960487EDA336> cl_kernels
           0x115959000 -        0x11595affc +cl_kernels (??? - ???) <27B6FFDD-5A99-4E03-9CA5-5236EE320924> cl_kernels
           0x11624f000 -        0x116365ff7  libmecab.1.0.0.dylib (??? - ???) <714454C0-71D6-3DA6-9941-7BC3A090D822> /usr/lib/libmecab.1.0.0.dylib
           0x11b962000 -        0x11bafbfff  GLEngine (??? - ???) <8BA26192-A4D7-362D-8B57-5FCF4B706A25> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x11bb2f000 -        0x11bc28fff  libGLProgrammability.dylib (??? - ???) <B7710703-8652-36B8-83DD-4F216FAF0730> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x11bc4e000 -        0x11bf15fff  com.apple.ATIRadeonX3000GLDriver (7.18.11 - 7.1.8) <C358C1A0-0404-30DE-A5D9-CE6C2B9676B0> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRade onX3000GLDriver
           0x123860000 -        0x1238f1ff7  unorm8_rgba.dylib (1.50.69 - compatibility 1.0.0) <2683BD70-B7EE-3A60-A39C-2360B3C2A301> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
        0x7fff6f265000 -     0x7fff6f299baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
        0x7fff88c4c000 -     0x7fff88c8efff  com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff88d41000 -     0x7fff88e25e5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
        0x7fff88e26000 -     0x7fff88e3bfff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff88ea4000 -     0x7fff88ef4fff  com.apple.CoreMediaIO (210.0 - 3180) <C5B60D3E-71BE-3CD2-90FC-3B2F9961D662> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
        0x7fff88f53000 -     0x7fff88f93ff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <29DE948E-38C4-3CC5-B528-40C691380607> /usr/lib/libcups.2.dylib
        0x7fff88f94000 -     0x7fff88fecfff  libTIFF.dylib (??? - ???) <DD797FBE-9B63-3785-A9EA-0321D113538B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
        0x7fff88fed000 -     0x7fff89317ff7  com.apple.HIToolbox (1.8 - ???) <D6A0D513-4893-35B4-9FFE-865FF419F2C2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff89318000 -     0x7fff8936cff7  com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
        0x7fff89544000 -     0x7fff895c9ff7  com.apple.Heimdal (2.1 - 2.0) <3758B442-6175-32B8-8C17-D8ABDD589BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
        0x7fff89625000 -     0x7fff89650fff  libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
        0x7fff89651000 -     0x7fff896c7fff  com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
        0x7fff896c8000 -     0x7fff8974cff7  com.apple.ApplicationServices.ATS (317.5.0 - ???) <C2B254F0-6ED8-3313-9CFC-9ACD519C8A9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff8974d000 -     0x7fff8974ffff  libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff89750000 -     0x7fff89c2cfef  com.apple.RawCamera.bundle (3.12.0 - 614) <E0F08224-8A63-BBCE-BE85-8B0BAB22A7DA> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff89c2d000 -     0x7fff89c2ffff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff89c30000 -     0x7fff89cb3fef  com.apple.Metadata (10.7.0 - 627.28) <1C14033A-69C9-3757-B24D-5583AEAC2CBA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff8a39f000 -     0x7fff8a39ffff  com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff8a3ba000 -     0x7fff8a3d9fff  libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
        0x7fff8a3e9000 -     0x7fff8a3f4fff  com.apple.CommonAuth (2.1 - 2.0) <272CB600-6DA8-3952-97C0-5DC594DCA024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
        0x7fff8a3f5000 -     0x7fff8a448fff  com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff8a449000 -     0x7fff8a458ff7  libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
        0x7fff8a459000 -     0x7fff8a45fff7  com.apple.phonenumbers (1.0 - 47) <BC6C2FE2-99C0-3AD6-AA9C-C88780FFFCCF> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
        0x7fff8a4ef000 -     0x7fff8a4effff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff8a50c000 -     0x7fff8a510fff  libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
        0x7fff8a511000 -     0x7fff8a713fff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
        0x7fff8a714000 -     0x7fff8a71cfff  libsystem_dnssd.dylib (??? - ???) <998E3778-7B43-301C-9053-12045AB8544D> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff8a71d000 -     0x7fff8a990fff  com.apple.CoreImage (7.93 - 1.0.1) <0B7D855E-A2B6-3C14-A242-2CF2165C6E7E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff8a991000 -     0x7fff8aa6ffff  com.apple.ImageIO.framework (3.1.1 - 3.1.1) <DB530A63-8ECF-3B53-AC9A-1692A5397E2F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff8aa70000 -     0x7fff8ad52fff  com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8ad5f000 -     0x7fff8ad60fff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff8ad61000 -     0x7fff8ae5bff7  com.apple.DiskImagesFramework (10.7.3 - 331.3) <57A7E46A-5AA4-37FF-B19C-5337CCBCA0CA> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
        0x7fff8ae5c000 -     0x7fff8af61fff  libFontParser.dylib (??? - ???) <0920DA16-2066-33E6-BF95-AD4B0F3C22B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff8afb6000 -     0x7fff8b0b6fff  com.apple.QuickLookUIFramework (3.1 - 500.10) <ABD3BF58-DD33-31CA-AAE3-E0EE274C8B9C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
        0x7fff8b0b7000 -     0x7fff8b0c6fff  libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
        0x7fff8b0c7000 -     0x7fff8b0eefff  com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
        0x7fff8b103000 -     0x7fff8b12bff7  com.apple.CoreVideo (1.7 - 70.1) <98F917B2-FB53-3EA3-B548-7E97B38309A7> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff8b12c000 -     0x7fff8b12cfff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
        0x7fff8b12d000 -     0x7fff8b168fff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
        0x7fff8b1cb000 -     0x7fff8b241fff  com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
        0x7fff8b24c000 -     0x7fff8b273ff7  com.apple.PerformanceAnalysis (1.10 - 10) <DD87C994-66D6-330A-BAF9-AB86BE125A62> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
        0x7fff8b5cf000 -     0x7fff8b705fff  com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
        0x7fff8b706000 -     0x7fff8b722ff7  com.apple.frameworks.preferencepanes (15.0 - 15.0) <C1DF4A08-3CBA-3EEA-BA6E-3557F09052FE> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
        0x7fff8b723000 -     0x7fff8b762fff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff8b763000 -     0x7fff8b7cbff7  com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff8b7cc000 -     0x7fff8b8a9fef  libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
        0x7fff8b8aa000 -     0x7fff8b8cafff  libsystem_kernel.dylib (1699.24.8 - compatibility 1.0.0) <C56819BB-3779-3726-B610-4CF7B3ABB6F9> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8b8cb000 -     0x7fff8c4cffff  com.apple.AppKit (6.7.3 - 1138.32) <A9EB81C6-C519-3F29-89F1-42C3E8930281> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8c4d0000 -     0x7fff8c500ff7  com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff8c501000 -     0x7fff8c507fff  libGFXShared.dylib (??? - ???) <B95E9B22-AE68-3E48-8733-00CCCA08D50E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff8c508000 -     0x7fff8c548fff  libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
        0x7fff8c54c000 -     0x7fff8c5eeff7  com.apple.securityfoundation (5.0 - 55107) <6C2E7362-CB11-3CBD-BB1C-348E4B10F25A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff8c5ef000 -     0x7fff8cab6fff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <E9D2A69C-6E81-358C-A162-510969F91490> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
        0x7fff8cabd000 -     0x7fff8cafefff  com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff8cd41000 -     0x7fff8ce23fff  com.apple.CoreServices.OSServices (478.37 - 478.37) <1DAC695E-0D0F-3AE2-974F-A173E69E67CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff8ce24000 -     0x7fff8ceebff7  com.apple.ColorSync (4.7.1 - 4.7.1) <EA74B067-9916-341A-9C68-6165A4656042> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
        0x7fff8ceec000 -     0x7fff8cef5ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
        0x7fff8cef6000 -     0x7fff8cf60ff7  com.apple.framework.IOKit (2.0 - ???) <EEEB42FD-E3E1-3A94-A771-B1993B694F17> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff8cf61000 -     0x7fff8cf6cff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
        0x7fff8cf6d000 -     0x7fff8cf9afff  com.apple.quartzfilters (1.7.0 - 1.7.0) <CE1EDD58-7273-38F9-AD33-871A8BA7ABF3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
        0x7fff8cf9b000 -     0x7fff8cfc4fff  com.apple.datadetectors (3.2 - 172.5) <DCCD9903-0D01-3956-B4EB-F91CBF2C9414> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
        0x7fff8cfc5000 -     0x7fff8d759fef  com.apple.CoreAUC (6.11.04 - 6.11.04) <FFC336DF-C71F-3C93-8E93-5CBD9EEAE940> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
        0x7fff8d75a000 -     0x7fff8d75dff7  com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
        0x7fff8d75e000 -     0x7fff8d769ff7  com.apple.DisplayServicesFW (2.5.2 - 317) <D1FE33BD-1D71-343F-B790-685253F1F701> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
        0x7fff8d76a000 -     0x7fff8d787fff  libxpc.dylib (77.18.0 - compatibility 1.0.0) <26C05F31-E809-3B47-AF42-1460971E3AC3> /usr/lib/system/libxpc.dylib
        0x7fff8d788000 -     0x7fff8d79aff7  libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
        0x7fff8d7f00

    Hi ..
    .DocXConverterv.png    < from your report
    Your Mac has the flashback trojan   (malware)
    But you can fix this...
    Run the malware removal script here >  Checking for and removing the "Flashback" trojan: Apple Support Communities
    Once you have removed the trojan, follow the instructions from this User Tip to prevent this from happeningn again >  OpenDNS is blocking the Flashback Trojan, or what’s being described as one of the single biggest Mac security incidents of all time.: Apple Support Communities
    OpenDNS Is Blocking The Flashback Trojan | Cult of Mac
    Apple working on software to detect and remove Flashback trojan

  • Purchase Tab for iPod 4 keeps crashing, why?

    I updated my Ipod to 6.1.2 just yesterday but as i look at my purchased apps through the update tab it loads then crashes bringing me back to my home screen. I have a ipad with 6.1.2 and this problem does not occur. Why is this happening it is making me really frustrated, please help!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iRunes and App Stores and sign out and sign back in
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • I am trying to play Cityville through Facebook, Adobe flash keeps crashing, why?

    I don't know why Adobe flash started crashing, it doesn't last more then a few minutes once i start playing the game. It started today and have tried many different things to try to 'fix' it but I have found other friends that are experiencing the same problems and we are using different browsers so I don't think that is the problem. Please help!

    To assist us in quickly understanding your problem, please follow these guidelines when posting:
    Specify your operating system (including 32bit or 64bit edition)
    Specify your web browser and version (including 32bit or 64bit edition)
    Specify your Flash Player version
    Give us a brief explanation of the problem, please include any information you feel is important
    EDIT: Could you please check time and date on your computer because your post has just appeared on the forum, but shows as April 4.
    Message was edited by: Xircal

  • ICloud email keeps crashing, why?

    Seems that I am frequently (sometimes 3-4 times per day) asked to re-sign in to my icloud email, having to enter email address and password.  Why?

    eeoff wrote:
    iCloud is down, and has been for a while.  Every once in a while it will connect briefly, but not for long.  I imagine this will be resolved soon.
    As a catchall reply that leaves a lot to be desired, iCloud mail is not down for me, therefore this is not a general but a localized issue, the OP may have an issue unrelated to the server status but now won't bother to check.

  • Why do my apps keep crashing

    My apps keep crashing
    Why?

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • My iMac keeps crashing and I have no idea why

    My iMac keeps crashing, and I don't know why. It started yesterday and for some reason just fails. I get an message saying it has shut down due to an error, and this is then the details of the error report it produces.
    Can anyone please help and tell me what is wrong?
    Huge thanks.
    Hardware Overview:
      Model Name:          iMac
      Model Identifier:          iMac9,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.93 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache:          6 MB
      Memory:          8 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          IM91.008D.B08
      SMC Version (system):          1.45f0
      Serial Number (system):          VM******0TM
      Software  OS X 10.9 (13A603)
    Error report as follows:
    Anonymous UUID:       954FEFB3-53EC-843A-0739-711F6D804866
    Sun Nov 24 16:20:47 2013
    panic(cpu 0 caller 0xffffff801dadc19e): Kernel trap at 0xffffff7f9fdceef1, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff7f9fdceef1, CR3: 0x00000000012fe000, CR4: 0x0000000000000660
    RAX: 0x0000000000000000, RBX: 0x0000000000000006, RCX: 0x0000000003000000, RDX: 0xffffff8034a5d960
    RSP: 0xffffff810e0a3740, RBP: 0xffffff810e0a37a0, RSI: 0xffffff81004a1068, RDI: 0xffffff8034a5d960
    R8:  0xffffff801e0d2b30, R9:  0xffffff81004a1068, R10: 0xffffff810e0a34b0, R11: 0x0000000000000206
    R12: 0x0000000000000020, R13: 0xffffff810e0a3ab4, R14: 0xffffff8030a0ba08, R15: 0x0000000000000001
    RFL: 0x0000000000010282, RIP: 0xffffff7f9fdceef1, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff7f9fdceef1, Error code: 0x0000000000000010, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff810e0a33d0 : 0xffffff801da22f69
    0xffffff810e0a3450 : 0xffffff801dadc19e
    0xffffff810e0a3620 : 0xffffff801daf3606
    0xffffff810e0a3640 : 0xffffff7f9fdceef1
    0xffffff810e0a37a0 : 0xffffff7f9fdcfda2
    0xffffff810e0a39b0 : 0xffffff7f9fde0077
    0xffffff810e0a3a30 : 0xffffff801ddb3671
    0xffffff810e0a3a90 : 0xffffff801dbdf80d
    0xffffff810e0a3ae0 : 0xffffff801dbf4360
    0xffffff810e0a3b80 : 0xffffff801dbe5f15
    0xffffff810e0a3c30 : 0xffffff801dbe67d2
    0xffffff810e0a3f50 : 0xffffff801de3de23
    0xffffff810e0a3fb0 : 0xffffff801daf3e06
    BSD process name corresponding to current thread: mds_stores
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000001d800000
    Kernel text base: 0xffffff801da00000
    System model name: iMac9,1 (Mac-F2218FA9)
    System uptime in nanoseconds: 705898990026
    last loaded kext at 511933163642: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f9e370000, size 335872)
    last unloaded kext at 705842715414: com.trendmicro.kext.filehook          1.5.0 (addr 0xffffff7f9fdce000, size 98304)
    loaded kexts:
    com.trendmicro.kext.KERedirect          1.0.0
    com.seagate.driver.PowSecLeafDriver_10_5          5.1.1
    com.seagate.driver.PowSecDriverCore          5.1.1
    com.apple.filesystems.smbfs          2.0.0
    com.apple.filesystems.msdosfs          1.9
    com.apple.filesystems.cddafs          2.6.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.GeForceTesla          8.1.8
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.nvidia.NVDAStartup          8.1.8
    com.apple.driver.iPodSBCDriver          1.7.0
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.nvenet          2.0.21
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBOHCI          650.4.1
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOFireWireSBP2          4.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.45f0
    Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000342ASQ, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5670S, 295 MB
    USB Device: Built-in iSight
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: IR Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus:
    <Edited by Host>

    And what is wrong with Trend Micro Titanium as a package?
    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack, and what you should and should not do to protect yourself from that threat. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
       3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real-world danger of malware attack comes from highly targeted "zero-day" exploits that are not yet recognized.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • Creative cloud photoshop keeps crashing at start up any ideas why?

    creative cloud photoshop keeps crashing at start up any ideas why?

    SOLUTION:
    Navigate to
    C:\Program Files\Adobe\Adobe Photoshop CC 2014
    Locate sniffer.exe and rename it ~sniffer.exe
    SOLVED
    This solution was offered by Adobe chat support, after a very long and fruitless exchange. Apparently, the support tech finally asked around, and someone else in the room gave him the correct answer.
    Adobe: I understand you are unable to launch Photoshop CC 2014 as getting error Adobe Photoshop CC 2014 has stopped working on your Windows 7 computer, is that right?
    Me: Correct
    Adobe: Thank you for confirming the issue.
    Adobe: I will be glad to help you with this.
    Me: PS goes through initialization, then quits
    Adobe: Please click on start Button and type Event Viewer and open Event Viewer Window.
    Adobe: Once you have it open, let me know .,
    Me: Done
    Adobe: Now please expand Windows Logs option and select Applications.
    Me: Done
    Adobe: You will get Notification on right as Error , Warning, Information
    Adobe: Please check if you have any Error Notifications.
    Me: Yes
    Adobe: If yes, please double click on Error Notification and check if it is for Photoshop
    Adobe: If yes, please copy the information and paste on this chat.
    Me: Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
    Me: + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-08-20T19:17:45.000000000Z EventRecordID 10827 Channel Application Computer Dans-8760w Security - EventData Photoshop.exe 15.1.0.148 53d97a8f atiocl64.dll 2.3.451.0 4cfd9adc c0000005 0000000000074fd0 1f40 01cfbcab67609480 C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll a97d921d-289e-11e4-8e7d-e4115b508a14
    Adobe: Thank you for the information.
    Me: It's an AMD HD 6700 display
    Adobe: It seems there is an issue with your Graphic Card Drivers.
    Me: Well, yes
    Me: But only with PS CC, so the problem is with PS
    Me: I've updated the drivers
    Me: This seems to be a common problem
    Adobe: Please click on Start Button and type Device Manager and open Device Manager
    Adobe: Once you have Device manager open, let me know
    Me: Done
    Adobe: Now please expand Display Adaptor option and right click on  AMD HD 6700 and Select Properties
    Me: OK
    Adobe: Then click on Drivers Tab
    Adobe: Click on Disable
    Adobe: Click on Okay
    Adobe: Once you click on Okay, it will change your Screen resolution
    Me: You bet it did!
    Adobe: Now please launch Photoshop CC 2014 and let me know if you are able to launch Photoshop CC 2014 or getting same error.
    Me: Error not happening
    Adobe: Are you able to launch Photoshop CC 2014?
    Me: Yes
    Adobe: It means, issue is with Graphic Card drivers.
    Me: Yes, I knew that
    Adobe: I suggest you to contact Graphic Card drivers and check if you can re-install the drivers and use Photoshop CC 2014 with the Graphic Card
    Me: SO... PS CC 2014 is incompatible with the AMD drivers?
    Me: I've installed 4 versions already. I'm running the latest beta now
    Adobe: Could you please provide me with Full name of the Graphic Card?
    Me: AFAIK, PS CC2014 is the only program that causes this error
    Me: AMD Radeon HD 6700
    Adobe: Dan, issue is due to the Drivers, which are not compatible with Photoshop CC 2014.
    Adobe: You may be able to use other products, however if drivers is not compatible with Photoshop CC 2014, you will not be able to use them with Photoshop CC 2014
    Me: I think that you have that backwards. PS CC2014 is not compatible with the drivers. It is the only known program to have this problem. Well documented.
    Adobe: Please contact Graphic Card provider and check for the drivers or re-install drivers and check.
    Me: I did, and they blame Adobe
    Adobe: Okay
    Adobe: Photoshop CC 2014 is not compatible with the drivers you have for the Graphic Card, there might be issue with drivers.
    Adobe: We have checked with the error logs as well., it show  Fault Module Name: atiocl64.dll 
    Me: Again, PS CC 2014 is the only known program to clash with atiocl64.dll
    Adobe: I can suggest you to check if you can use the product from new Account and use the product or check with Graphic Card provider for the drivers or a proper installation for Graphic Drivers.
    Me: Again, I've done all of that
    Me: They blame Adobe, and frankly, they are correct. The problem only happens with your product
    Adobe: Please use different Graphic Card on your computer and check if you can use it with Photoshop CC 2014.
    Adobe: You can follow below link to know more about supported Graphic Cards.
    Adobe: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
    Me: Can we elevate this to the next level, please?
    Adobe: We have disabled Graphic Card drivers to check if you can launch the product and you were able to launch the product without using the Graphic Drivers.
    Me: Yes.
    Me: So PS CC 2014 will not work with this card?
    Adobe: Issue is with Graphic Card drivers, we can use Product with graphic Card
    Me: So PS CC 2014 will not work with this card?
    Adobe: Photoshop CC 2014 is compatible with AMD/ATI Radeon, 6000 series.
    Adobe: However you have issue with Graphic card drivers.
    Me: No, Adobe has an issue. And I have an issue with Adobe.
    info: Your chat transcript will be sent to [email protected] at the end of your chat.
    Me: And I'm not the first person to report it, either
    <long pause>
    Adobe: Please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014
    Adobe: Locate sniffer folder and rename it ~sniffer.
    Adobe: *Locate sniffer file and rename it ~sniffer.
    Adobe: Before that, please re-enable your Graphic Drivers as well.
    Adobe: Once you done that, let me know.
    Me: No such folder. sniffer.exe is present, however
    Adobe: *Locate sniffer file and rename it ~sniffer.
    Adobe: Please rename  sniffer.exe to  ~sniffer.exe
    Me: Done
    Adobe: Just to confirm, if you have re-enabled your Graphic Drivers?
    Me: Yes
    Adobe: Now please re-launch Photoshop CC 2014 and check if you can launch it or same error.
    Me: No error. Program loads and runs.
    Adobe: Please close and re-run the product and check,
    Adobe: * I mean, close and re-launch
    Me: No error. Program loads and runs.
    Adobe: Okay
    Adobe: Sniffer file is related to Graphic Processor from Photoshop CC 2014.
    Adobe: You can keep it renamed and use the product.
    Me: What does sniffer.exe do and can I run PS CC 2014 without it?
    Adobe: You will be able to use the product without any issue.
    Me: I'm sorry that I had to push you for a solution
    Adobe: However I will suggest you to re-check with Graphic Provider and see if they have any drivers which you can use with Photoshop CC 2014, since issue is related to the Graphic Processor.
    Me: As of yesterday, they did not
    Adobe: I am sorry for the Inconvenience.
    Adobe: Is there anything else I can help you with?
    Me: No, thank you. Hopefully, the problem is resolved.
    Adobe: You will be able to use  the product, if any issue contact us back, we will check and help you accordingly
    Adobe: You are most welcome.
    Adobe: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
    Adobe: Thank you for contacting Adobe. Good Bye.

  • Why firefox keep crashing every 5 min on my android tablet?

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