Device Collection Failed ON LMS4.1

Dear all,
              I add 4510 and 4507 in zhe LMS ,but fault discovery failure.
             Can somebody help me
           And the job Inventory Collection also failed on 4500 and nexus ,Error message as shown below:
Thank you

Try to increase the SNMP timeout to 50-100 and try to run the inventory once. Also try to re-add the device once after increasing timeout.
There is no known issue for 45xx for invenotry as such, it should be fixed. If it still fails, you need to enable debug for ICServer and share NMSROOT/log/IC_Server.log.
-Thank

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Inventory collection fails on LMS4.0 with ASA5510

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We have added the ASA5510 and 5505 manually to LMS4.0.
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Has anybody of you been able to add the ASA to LMS4.0??
If yes any advise you can give me?
I suppose it shoulf not be any different from LMS3.2
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A couple of months ago I upgraded our 2 old 6500 to a pair of 6509 running as a Virtual Switching System. Now I am having 2 problems that I hope are related. The first problem is that RME fails when it tries to do an inventory. The message I get is: "Failed (Device Collection Failed. Device side issue)."
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RME 4.2.0
IOS Version 12.2(33)SXI
[ Tue Dec 29 20:26:51 CST 2009 ],WARN ,[Thread-22],com.cisco.nm.rmeng.util.logger.XDILogger,67,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib,g$eval,140,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch:ContainmentAGI_ENTITY_Mib:g$eval:populating ContainmentAG failed for Entity's AGI, falling back to Cisco-STACK-Mib AGI...
[ Tue Dec 29 20:26:51 CST 2009 ],ERROR,[Thread-22],com.cisco.nm.rmeng.util.logger.XDILogger,57,com.cisco.nm.xms.xdi.SdiEngine,initAndEvalAGIs,385,rp Software (s72033_rp-IPSERVICESK9_WAN-M)
[ Tue Dec 29 20:28:40 CST 2009 ],ERROR,[Thread-22],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,721,Exception for device 172.21.90.1 is
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor10.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:711)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NumberFormatException: rp Software (s72033_rp-IPSERVICESK9_WAN-M)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.(CiscoVersionString.java:86)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:531)
... 1 more
[ Tue Dec 29 20:28:40 CST 2009 ],ERROR,[Thread-22],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,769,Unknown Exception
java.lang.NumberFormatException: rp Software (s72033_rp-IPSERVICESK9_WAN-M)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.parseVersionString(CiscoVersionString.java:154)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.CiscoVersionString.(CiscoVersionString.java:86)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.compareVersions(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:139)
at com.cisco.nm.xms.xdi.pkgs.LibInventory.ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.iosVersionCheck(ImageAGI_CISCO_ENHANCED_IMAGE_HelperMethods.java:201)
at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatSwitch.ContainmentAGI_ENTITY_Mib.g$eval(ContainmentAGI_ENTITY_Mib.java:147)
at com.cisco.nm.xms.xdi.ags.ContainmentAGI.g$eval(ContainmentAGI.java:21)
at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:531)
at java.lang.Thread.run(Thread.java:595)

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BugId CSCub09829 describes the issue:
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Hi,
is there any patch or workaround for this problem?
Our customer can not upgrade the firmware on the devices.
Info about devices:
########DEVICE1################################
WS-C4006 Software, Version NmpSW: 6.2(1)
Copyright (c) 1995-2001 by Cisco Systems, Inc.
NMP S/W compiled on Apr 11 2001, 18:10:53
GSP S/W compiled on Apr 11 2001, 15:57:20
System Bootstrap Version: 5.4(1)
Hardware Version: 1.2 Model: WS-C4006 Serial #: JAB044301U8
Mod Port Model      Serial #              Versions
1   2    WS-X4013   JAB044301U8          Hw : 1.2
                                         Gsp: 6.2(1.0)
                                         Nmp: 6.2(1)
2   48   WS-X4148-RJ JAE04251J18          Hw : 2.3
3   48   WS-X4148-RJ JAE0433029Y          Hw : 2.3
4   48   WS-X4148-RJ JAE043302M7          Hw : 2.3
########DEVICE2################################
Cisco Application Control Software (ACSW)
TAC support: http://www.cisco.com/tac
Copyright (c) 2002-2009, Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained herein are owned by
other third parties and are used and distributed under license.
Some parts of this software are covered under the GNU Public
License. A copy of the license is available at
http://www.gnu.org/licenses/gpl.html.
loader:    Version 12.2[120]
system:    Version A2(2.3) [build 3.0(0)A2(2.3)]
system image file: [LCP] disk0:c6ace-t1k9-mz.A2_2_3.bin
installed license: ACE-08G-LIC ACE-SEC-LIC-K9
Software
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Hi,
I've a customer having LMS 3.2 and RME 4.3.1. He has 14 Cisco 3925 routers out of which inventory collection for 2 fails.
Router IOS is: c3900-universalk9-mz.SPA.150-1.M.bin".
Can someone suggest what might be going wrong? Attached is the IC_Server log file for reference.
Thanks in advance,
inner_silence

Hi,
Here are the exception found from the log :-
[ Fri Mar 18 16:28:24 EDT 2011 ],ERROR,[Thread-17],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,729,Exception for device 10.103.251.12 is
java.lang.reflect.InvocationTargetException
    at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:719)
    at java.lang.Thread.run(Thread.java:595)
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    at com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.EnergyWiseAGI_ENERGYWISE_Mib.g$eval(EnergyWiseAGI_ENERGYWISE_Mib.java:51)
    at com.cisco.nm.xms.xdi.ags.EnergyWiseAGI.g$eval(EnergyWiseAGI.java:21)
    at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:383)
    at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:309)
    at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:302)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:539)
    ... 1 more
[ Fri Mar 18 16:28:24 EDT 2011 ],ERROR,[Thread-17],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,761, Collection failed for the device : 63
com.cisco.nm.xms.xdi.ags.system.CollectionFailed: java.lang.StringIndexOutOfBoundsException: String index out of range: 2
Kindly check if the your device is running the required IOS on the device as per the device supported list :-
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html
There are two 3925 listed with different versions :-
Cisco 3925 Integrated Services Router   --> 1.3.6.1.4.1.9.1.1042 --> 15.0(1)M [RME]. if this is your device then upgrade to
3925 to 150-1.M2
and
Cisco 3925E Integrated Services Router --> 1.3.6.1.4.1.9.1.1144 --> 15.1(1)T
Thanks,
Gaganjeet
If this post answers your question, please click the "Correct Answer" button

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Post your IC_Server.log.
Please support CSC Helps Haiti
https://supportforums.cisco.com/docs/DOC-8895
https://supportforums.cisco.com

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- Twitter @anoopmannur -
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Hi Torsten,
While your suggestion of that link was close, it still went in the direction of using security groups as the basis for device queries and that isn't the direction I am pursuing. I had a colleague look at my original query and he identified
that I had some unnecessary redundancy but that didn't resolve my SQL -> WQL inconsistency. I continued to play with the query and the following SQL also works (and actually works a bit better for my purposes)
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however when I translate it to WQL I still am unable to get results (here is the WQL version)
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JOIN SMS_UserMachineRelationship ON SMS_R_System.Name = SMS_UserMachineRelationship.MachineResourceName
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Device Collection Failed ON LMS4.1

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