Device details for unreachable devices on PI 2.2

I had a device fail today, got an email alarm from PI telling me. So its nice to see the tool working as it should.
I needed to fault the device out to Cisco so I needed the serial number so I looked up the device entry in PI "Inventory/Network Device" but the device name was not a hyperlink so when I click on it all I get is the tick in the tick box.
Surely PI will not stop me seeing device details from a device it has previously gathered the information for if the device becomes unreachable.
I would have expected access to this information would be most useful at a time of failure.
Am I looking in the wrong place ?, is the information still stored somewhere else ?
regards
Rich

I expect you have already have the answer to your question, so just in case anybody else comes across this.
You should still be able to access the 360 view for an unreachable device. Clicking on the IP address in the pop up should provide you with the device information gathered so far.
Regards,
Martin

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